News Category: Restaurants

Grubhub Revamps Ultimate Kiosks

Back in 2020, we launched our Ultimate kiosk technology, a first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Error-prone handwritten scribbles and shouts were replaced with a digital workflow solution that connects the front- and back-of-the house directly with diners, creating a transparent view into their order status.

Today, we’re excited to announce that we’ve given Ultimate a facelift by way of new hardware, powered by Elo Touch, and payment processing and card readers powered by FreedomPay. You can read more about the updates in Campus ID News.

Grubhub x The Hatchery Chicago® Private Kitchen Pitch Competition – Now Accepting Applications

Since we first opened our doors in Chicago 19 years ago, Grubhub has been committed to positively impacting communities in the city that gave us our start. As a part of our new $300,000 partnership with The Hatchery Chicago®, a leading non-profit incubator dedicated to fostering successful food and beverage businesses on the West Side of Chicago, Grubhub is sponsoring a pitch competition to help local entrepreneurs build and grow successful businesses. 

Panoramic view of The Hatchery facility | Photographer: James Steinkamp Photography

Interested Chicago-based food and beverage entrepreneurs can apply now through 5:00 pm CT on Monday, Oct. 23. Once the application period closes, five finalists will be selected to pitch their business plans on how they will grow their restaurant concept – and of course, share samples of their delicious food – to a panel of judges during The Hatchery’s annual fundraiser on Friday, Dec. 1. Our first place winner will be awarded rent-free access to the private Grubhub Kitchen at The Hatchery for an entire year, plus additional wrap-around support from The Hatchery and Grubhub.

With this partnership and the pitch competition, we are thrilled to continue supporting independent restaurants and creating opportunities in the hospitality industry in our hometown. For additional competition details, please visit The Hatchery’s website.

Grubhub Expands Services to Restaurants With On-Demand Delivery

Self-delivery restaurants can now request Grubhub Delivery in real time

CHICAGO, Sept. 7, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, announced today that it is offering a new product feature, On-Demand Delivery. This service gives self-delivery restaurants on the Grubhub Marketplace the option to request a Grubhub delivery driver to facilitate the last-mile logistics on a per-order basis whenever needed. 

This feature is currently in pilot in markets across the country, including Boston, Philadelphia, Los Angeles, D.C., Seattle, Chicago and Denver. Previously, restaurants couldn’t toggle between self-delivery and Grubhub delivery, but with the new automated feature, they can switch between both options on orders. Restaurants in the pilot program that use Grubhub delivery will be charged a flat delivery fee of $5 per order.

“Whether a restaurant could use extra support to keep up with demand during peak hours or cover for a driver who called in sick, we want to give restaurants even more help to run their business and deliver a great experience to customers,” said Liz Bosone, vice president of restaurant success at Grubhub. “We’ve heard from our restaurant partners that they welcome the convenience of this feature and like having alternate fulfillment options that don’t require hiring additional staff. We’re proud to add this feature to our suite of tools and services.”

On-Demand Delivery joins the suite of services that Grubhub offers its restaurant partners, including Supplemental Delivery, which allows self-delivery restaurants to expand their delivery boundary and reach more diners with the help of Grubhub drivers. For more information on Grubhub’s delivery services, please visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

 

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Order Frequency Insights Added to Grubhub for Restaurants Portal

Back in May, we introduced three updates within the Grubhub for Restaurants (GFR) portal to drive more value to our restaurant partners that help them grow their business: Customer Insights, Self-Serve Refund Requests and Self-Serve Photoshoot access. Building on the Customer Insights tool where restaurants can filter their sales and order metrics by new or returning diners and Grubhub+ or non-Grubhub+ customers, we’ve added Order Frequency Insights within GFR. With these ordering insights, restaurant owners now have visibility into how often their customers are ordering from them. 

To get started, users select the “Insights” tab in GFR and can then view customer order frequency history from the last 90 days within the Customer Insights page. They can segment customers out by new or returning diners and Grubhub+ or non-Grubhub+ customers. Further highlighting the value of their Grubhub+ customers, restaurant owners can view their average number of orders per Grubhub+ customer and their most loyal customers, defined as those who rank in the top 10% of their order volume. And to drive action, users can click the links at the bottom of the page to view more details on how to run promotions and loyalty programs.

“Our restaurant partners leverage Grubhub as an acquisition tool to attract new customers, build relationships with these customers, and drive retention. They’ve been asking for more tools that help them do all three,” said Liz Bosone, vice president of restaurant success at Grubhub. “With our latest addition of Order Frequency insights within the Grubhub for Restaurants portal, we’re providing our partners with tools and data that will empower them to not only understand who their most loyal customers are, but how to best engage with them to drive more frequent ordering.”

To stay up to date on the latest updates in GFR, visit here.

Grubhub Partners with The Hatchery Chicago® to Help Entrepreneurs Open Their Doors on Chicago’s West Side

Grubhub was born and bred in Chicago. We opened our doors in the Windy City in 2004 on the belief that we could support and enable local restaurants to grow through innovation. Nineteen years later, Grubhub has helped more than 14,000 local restaurants serve more than one million diners spanning neighborhoods across Chicago.

One way we say thank you to the community that gave us our start is by giving back. That’s why we are kicking off a new $300,000 partnership with The Hatchery Chicago®, a leading non-profit incubator dedicated to fostering successful food and beverage businesses on the West Side of Chicago.

Panoramic view of The Hatchery facility | Photographer: James Steinkamp Photography

Grubhub’s partnership with The Hatchery Chicago includes:

  • Sponsoring a pitch competition and awarding the winner with 1-year fully paid access to the private Grubhub Kitchen at The Hatchery.
  • Developing new educational materials to guide The Hatchery Chicago’s entrepreneurs interested in utilizing third-party delivery to grow their businesses.
  • Providing philanthropic support through the Grubhub Community Fund*  to The Hatchery Chicago’s Sprouts Incubation program.

“Our partnership with The Hatchery Chicago is especially exciting because their mission to help local entrepreneurs build and grow successful businesses is exactly what we do at Grubhub every day with our own restaurant partners,” said Liz Bosone, Grubhub’s Vice President of Restaurant Success. “Not only are we offering financial support, but teams across Grubhub are working with The Hatchery Chicago to offer deeper, meaningful engagement that can help put their entrepreneurs on a path to sustained growth and success.”

Earlier this year, we outlined three focus areas for our philanthropy and community impact work. This partnership directly aligns with two: supporting independent restaurants to positively impact communities and creating opportunities in the hospitality industry.

Nikkita Randle of Twisted Eggroll during competition pitch | Photographer: Lucy Kronzer

“Since opening our doors on the West Side of Chicago in 2019, The Hatchery Chicago has helped hundreds of entrepreneurs get their starts in our kitchens and learn the necessary skills to launch and grow viable businesses,” said Natalie Shmulik, The Hatchery’s Chief Strategy & Incubation Officer. “On top of our existing services, our partnership with Grubhub allows us to look at new ways to support our community of entrepreneurs, including helping them successfully leverage online marketing and delivery resources to increase efficiencies and generate revenue.”

The Hatchery Chicago is our newest community impact partnership in Chicago. Through the Grubhub Community Fund, we also partner with local organizations like Nourishing Hope and Union League Boys & Girls Club, and national organizations like the Restaurant Strong Fund to administer restaurant grant programs in Chicago and across the country. To date, the Grubhub Community Fund has enabled more than 400 grants totaling more than $4 million to independent restaurants and awarded nearly $660,000 to nonprofit organizations in Chicago. 

We’re proud of the impact we’ve had in our hometown and of this new collaboration. And, we are excited to bring it to life! In the coming months, Grubhub and The Hatchery will announce details for the first pitch competition to win access to the private Grubhub Kitchen and additional joint events. We have a lot of work ahead, and we’re excited about what’s to come.

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate The Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.

Grubhub Spices Up New York City With First-Ever Hot Ones Delivery Pop-Up

The hit YouTube series will give fans in New York City the opportunity to taste Hot Ones’ famed wings and hot sauces via a new pop-up virtual restaurant exclusively through Grubhub

New York, NY June 29, 2023: Can you handle the heat? On the heels of the milestone 300th episode of First We Feast’s Hot Ones featuring John Mulaney that dropped today, Grubhub is inviting New Yorkers to take the hot seat with the launch of the first-ever Hot Ones delivery pop-up. In partnership with First We Feast and powered by Mealco, the exclusive pop-up will give diners in select locations across Manhattan, Brooklyn and Queens the opportunity to get their hands on the show’s famous spicy chicken wings and hot sauces starting today, June 29th.

Only through Grubhub can New Yorkers experience Hot Ones at home via menu items tossed in the famed fiery sauces. The menu features diners’ choice of delicious 6-piece or 12-piece wings, in addition to righteously spicy crispy chicken or plant-based chicken sandwiches, coated in sauces tested by A-list stars during the current season of the show. The spicy lineup of hot sauces fans can taste include:

  • Los Calientes™ Rojo: Spicy and tropical!
  • The Classic™ Chili Maple: The perfect balance of sweet and heat.
  • The Classic™ Garlic Fresno: Garlic and Fresno chili get the party going!

Diners can savor a full meal by making it a combo with french fries and their choice of drink. For those that may need help turning down the heat, the Hot Ones pop-up menu also features an Apple Fritter topped with sweet milk for dessert. 

“We’re fired up to bring the first-ever Hot Ones pop-up and delivery experience to diners first in New York City,” said Liz Bosone, Grubhub’s VP of Restaurant Success. “The opportunity to deliver the impressive cultural fandom of Hot Ones directly to fans’ front doors through this collaboration is just another way Grubhub is committed to making moments more joyful with delivery.”

The special Hot Ones delivery pop-up in NYC celebrates eight years and 300 Hot Ones episodes featuring hot questions and even hotter wings with host Sean Evans on First We Feast with guests such as Julia Louis Dreyfus, Pedro Pascal and Margot Robbie. Grubhub is the first delivery partner to introduce Hot Ones’ virtual restaurant. 

“First We Feast is excited to bring the Hot Ones experience directly to our fans in NYC through our pop-up delivery with Grubhub to celebrate the 300th episode,” said First We Feast General Manager Chris Schonberger. “For years, fans have asked to try the iconic Hot Ones menu for themselves, and we can’t wait to bring the heat straight to their doors through our collaboration with Mealco’s virtual restaurant technology for this epic milestone.”

Menu items are available for a limited time each day while supplies last for delivery only in select locations across Manhattan, Brooklyn and Queens. Diners in those locations can check out the full Hot Ones menu via Grubhub. Expanded locations to be announced soon. Hours of operation vary per location. 

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About First We Feast
Founded in 2012, First We Feast views food as an illuminating lens into pop culture, music, travel and more through its innovative slate of food-driven video franchises. Part of Complex Networks, First We Feast’s YouTube channel is home to flagship series, including but not limited to Hot Ones, The Burger Show, Feast Mansion, Tacos Con Todo, Gochi Gang, and Coneheads, which drives a community of 12 million highly-engaged subscribers and over 2 billion views to date. With a thriving eight-figure commerce business, First We Feast launched hot sauces, Truth or Dab The Game, a footwear collection with Reebok, “Hot Ones: The Game Show” on truTV, and much more. First We Feast’s slate of original programming has garnered numerous awards and nominations, including an Emmy nomination for “Hot Ones”; multiple Shorty Awards; the 2020 and 2019 Webby Award for Food & Drink; and the 2014 James Beard Award for Best Food Blog.

About Mealco
Founded in 2019 by Daniel Simon, Mealco is a technology platform dedicated to democratizing the restaurant industry. Honored by Time’s Best Innovation of 2022, Mealco seamlessly bridges the gap between the world’s top creators and their passionate fans through its proprietary technology and growing network of restaurants.

The Greg Hill Foundation’s Restaurant Strong Fund & Grubhub Distribute $1.25 Million From The Restaurant Strong Grant

BOSTON, MA – The Greg Hill Foundation’s Restaurant Strong Fund and the Grubhub Community Fund are pleased to announce $1.45 million in grant opportunities have been distributed to over 130 restaurants across four cities.

On Friday, June 16th, The Restaurant Strong Fund announced the recipients of the 2023 Restaurant Strong Grant. This grant provided restaurants the flexibility to utilize the funds in a manner that best suited their individual needs. Please see enclosed list of all restaurant recipients.

Grants ranged from $5,000 to $25,000 were awarded depending on need and growth opportunity showcased in the application. The program aimed to alleviate financial burdens and assist these establishments in adapting to the changing landscape of the restaurant industry. Recipients were able to allocate the grant towards providing opportunities that impact revenue growth and giving areas including, but not limited to: updating technology/equipment necessary to enhance day-to-day operations, marketing & public relations services, staff training programs, incentivized wages, or maintenance/updating of current infrastructure.

The Campaign will be limited to restaurants that have only one location with 50 employees or less within Boston, Chicago, New York City and Philadelphia. A portion of grant funds were dedicated to supporting diverse, women owned, minority owned, and LGBTQIA+ owned businesses.

The Restaurant Strong Fund remains committed to making a positive impact in the communities it operates in, and the successful completion of the 2023 Restaurant Strong Grant is a testament to that commitment. By supporting local restaurants in New York City, Boston, Philadelphia, and Chicago, The Restaurant Strong Fund aims to contribute to their growth, helping to restore the vibrancy and resilience of these remarkable cities.

ACCEPTED RESTAURANTS

Boston

$25,000
Blunch, MDAB LLC DBA, Mo’rockin Fusion, Reunion BBQ, Tawakal Halal Café

$10,000
Caffe Dello Sport, Cafe Iterum LLC, Casarecce Restaurant, Sufra Mediterranean Food, Sunset Cantina

$5,000
Basile – Fine Italian Kitchen, Brassica Kitchen and Cafe, Bukowski Tavern, Chickadee, Crispy Dough Pizzeria, LA Hacienda Restaurant, Paddy O’s of Boston, Samurai Express Japanese Restaurant, Seabiscuit, Villa Mexico Cafe

Chicago

$25,000
Boulevard Bistro, Bubble & Brew, Decadent Dessert Bar & Bistro, Dear Margaret, Dirty Tiffs Cafe, Imani’s Original Bean Pies, New Orleans Seafood Inc, Smack Dab Chicago, Tasty World Restaurant, Toro Sushi

$10,000
Baba Pita, Bocadillo Market, Drew’s on Halsted, E Ramen, Herb, Irenes, Kizin Creole restaurant, Krung Thep Thai Cuisine, Kubo, MFK., Standard Bar and Grill, Tacotlan, Twilight Kitchen, Uncle Ben’s Grill, Wild Blossom Meadery

$5,000
8A5E LLC, Ambers Food Cafe, Elevate Coffee, Evelyn’s Food Love, H&C POUR HOUSE, Indgo MRKTO, John’s Place, La Flor de Acapulco, La Michoacana Del Panda Inc, Luke’s Italian Beef, Mable’s Table, Mei’s, Mom’s Place – A Chicago Gathering Spot, Pho Loan, Port and Park Bistro, Side Practice Coffee LLC, The Cafeteria, The Comedy Clubhouse, The Jibarito Stop, Yummy Buffet

New York

$25,000
Abe’s Corner, Blu Room Bar & Lounge, Casita of Brooklyn, Concrete, Filly Luv, Miss American Pie, Ricas Pupusas & Mas, Royale, The Ryerson, Tiramisu Restaurant

$10,000
Benemon, Blueline Fry Plantain, Coffee Bay Restaurant, Come on Thai, Saigon Spice, Everything Grilled, J’s On The Bay, Kin Khao Thai, L and Z Bakery Inc, Nneji, Shogun Japan, The Daily Press Coffee House and Bar, The Halal Spot, Winemak’her Bar, Xe May Sandwich Shop

$5,000
7 Elephants, Aji Sushi House, Circo’s Pasty Shop, DokoDemo, Ethel & Annie Mae’s Soulfood Kitchen, GLACE, Italian Touch Pizza and Pasta (Staten Island), Karazishi Botan, Kombit Restaurant, L’arte della Pizza Brooklyn, Little Chef Little Cafe, Ouaga Sports Bar, Orange Caribbean and Grill Restaurant, Ortomare Ristorante Pizzeria, Palenque Colombian Food, Sze’s Garden Inc, Thailicious, The Bad Bagel, Therapy Wine Bar 2.0, Whisk & Whiskey

Philadelphia

$25,000
Ani’s Pizza Pasta and Wings, Crust Vegan Bakery, Daaiyah’s Delicious, Mawn, New Hong Kong Bakery Inc

$10,000
At Ramen MNYK, Cicala at The Divine Lorraine, Glory Beer Bar & Kitchen, In & Out Grill, New Wave Cafe, Newman’s Grill, Pizza Dot Com in Germantown, The Trestle Inn

$5,000
Antonio’s Deli, Cake Life Bake Shop, Cairo Kitchen on the Go, Farina Pasta and Noodle, Golden Crust Pizza lll, Sulimay’s Restaurant, Strangelove’s, Southwark, The Igloo

New Features in Grubhub for Restaurants Portal Help Restaurateurs Grow Their Business

When it comes to running a business, we know how important it is for restaurateurs to easily understand all facets of their operations. That’s why we originally created the Grubhub for Restaurants (GFR) portal — a place where restaurateurs receive orders through Grubhub, see their order and sales volume, run promotions, rate drivers, adjust their menu and hours and more. As restaurateurs demand more from their partners, we continuously make improvements to GFR to account for their feedback and make sure we’re providing a valuable tool for our partners.

Today, we’re excited to announce the latest updates to GFR. These were developed based on feedback from our partners, including the request from restaurateurs to segment out order and sales volume by audience, automatically request refund adjustments and easily request a photoshoot as their menu changes. 

“We want the Grubhub for Restaurants portal to be an all-in-one platform for our partners, and we’re excited to roll out new tools and insights to help them reach their business goals,” said Liz Bosone, vice president of restaurant success at Grubhub. “Satisfaction with Grubhub from our partners is incredibly important to us, and we believe that improvements like these drive incremental day-to-day and long-term value to our partners. We’re committed to continuing to address feedback from our partners and add more features to GFR that provide even better service to our restaurants.”

Customer Insights

Restaurants value providing exceptional service to their customers since they know it keeps them coming back, and in order to best serve them, they need to know how they behave. Our partners have asked us for more insights into their customers, and we’ve listened. Now, restaurateurs will see a tab within GFR labeled Insights. Within that tab, they can navigate to Customer Insights and filter their sales and order metrics by new or returning diners and Grubhub+ or non-Grubhub+ customers. 

With this addition, they can select up to a full year of aggregated data at a time and compare sales and order metrics. As a result, they are able to better understand their customers’ ordering behaviors and can strategically adjust their marketing efforts on Grubhub accordingly. This is just the first iteration of insights that we’ll be adding to GFR. As we continue to receive feedback from our partners, we’ll continue to build on this feature. 

 

 

Self-Serve Refund Requests

We always aim for things to go right during deliveries, but when things don’t go as planned — whether that’s because a drink got spilled, an item was missing or something else — it’s not clear to our partners who is on the hook for the refund — us or them. Now, restaurateurs can automatically request an adjustment directly in GFR to dispute a refund. This was previously a manual process requiring them to chat or call into Grubhub Care. This new automatic process now cuts the time spent disputing refunds from 10 minutes to 1 minute. 

Restaurateurs can dispute a charge up to 30 days after the original order date, and all they have to do is click into the specific order ID, hit the “Dispute adjustment” button and select a reason for the dispute. Once they submit a dispute, an agent will look into the refund and respond within 24 hours. With this update, we’re doing right by our partners and giving them back valuable time that they can spend running their businesses and serving customers.

 

 

Self-Serve Photoshoot Access

Having images on a menu can lead to 70% more orders and 65% higher sales for our partners, and to help drive higher photo coverage and quality on menus, we’re increasing how often we present our partners with the opportunity to book a photoshoot in the GFR portal. 

We know that menus change often, especially seasonally, and with that comes the need for different photos. Today, we’re updating the opt-out experience so that restaurateurs can snooze the banner for 30 days after they first select the “I’m not interested” button. The banner will return every 30 days after an opt-out and every 90 days after a booking. Our goal with this update is to better understand our partners’ needs and provide them with flexible options that support their business objectives.

 

To stay up to date on the latest updates in GFR, visit here.

Grubhub’s Support for New York City Council Proposal to Update Price Control

At a hearing held by the City Council’s Committee on Consumer and Workforce Protection today, Grubhub stood with independent businesses in support of Int. 0813, which would amend New York City’s permanent price control on third-party delivery apps and give restaurants the flexibility to opt into additional marketing and promotional services should they choose to do so. 

The amendment, which also safeguards access to Grubhub and other platforms at accessible low rates, ensures that small and medium-sized restaurants, especially New York City’s family and immigrant-owned businesses, can choose to pay for additional services that allow them to better compete, reach new customers and thrive. 

“Hundreds of restaurants from across the five boroughs have made it clear they support legislation that would allow them to make their own marketing decisions and better compete with big brands,” said Dave Tovar, senior vice president of communications and government relations at Grubhub. “Our restaurant partners choose to buy services like search engine marketing and optimization, loyalty and rewards programs and more through Grubhub, where they are far less expensive and more effective for reaching diners. We urge the City Council to act with urgency in passing this amendment so that restaurants can either retain their current rates or choose to explore other options that work best for their businesses.” 

More than half of the City Council currently cosponsors the bill. Over five hundred restaurants,  alongside the chambers of commerce from the Bronx, Queens, Brooklyn and Manhattan and dozens of other civic groups, have also voiced their support for this commonsense change. 

Grubhub’s ‘Serving the City’ Program Expands to Company’s Hometown of Chicago to Provide Meals to Communities in Need and Help Close the Hunger Gap

This expansion builds on Grubhub’s larger community impact commitments to kick off the new year

CHICAGO, Feb. 27, 2023 — On Tuesday, February 21st, Grubhub officially launched the expansion of its ‘Serving the City’ program to Chicago, the company’s hometown. The program kicked off with its first event at three senior centers in Chicago’s North Lawndale neighborhood, a historically under-resourced community on the city’s west side, in partnership with 24th Ward Alderwoman Monique Scott and local restaurants, Soulé and The Soulfood Lounge. 

With the Serving the City initiative, Grubhub partners with local aldermen to purchase 500 hot, prepackaged, culturally appropriate meals directly from local restaurants for onsite meal distribution events at housing authorities, senior centers, veterans’ residences, and other community-based organizations. The program further allows Grubhub the opportunity to act on its commitment to support local restaurants and give back to communities that need it most.  

“The impact of this project is important to me because it addresses the food insecurities we have with our seniors, and having the opportunity to feed them during a time when they possibly can’t do it for themselves. I’m so excited to let them taste delicious food from fine dining restaurants that exist within their community. Many of them are on a fixed income and might not take advantage of dining outside of their own kitchen,” said Alderwoman Monique Scott.

Soulé, one of the first sit-down restaurants in North Lawndale in decades, partners with Grubhub’s Serving the City program

Following this kickoff event, the program will continue to run throughout the year with the goal of partnering with restaurants and delivering meals to communities in need across Chicago’s 50 wards in partnership with local aldermen.

“I came from a family that inspired my love of cooking and taught me the importance of community. When I opened my restaurant, Soulé, I knew I wanted to make a difference through food. In partnering with Grubhub’s Serving the City, I’ve been able to give back and drive change in my community through what I love to do most,” said Bridgette Flaggs, owner of Soulé in North Lawndale. Soulé is one of the first sit-down restaurants that has opened in North Lawndale in the last decades – a neighborhood historically considered a food desert. 

Last year, Serving the City launched in New York City to help address food insecurity and support local, independent restaurants. The program aims to address the lasting effects of the pandemic and the increased cost of food with inflation that has impacted communities and restaurants in cities nationwide. Since July 2022, this initiative has served more than 17,500 meals to food insecure families in partnership with 40 restaurants, with the goal of serving more than 25,000 meals to communities in New York City alone. 

“It’s exciting for Grubhub to kick off our Serving the City program right here in Chicago. After the impactful year we had serving meals to communities in New York City, we knew we could make a real difference in our hometown and give back to the city we call home. We’re looking forward to expanding across Chicago to help as many people and restaurants as we can,” said Dave Tovar, Grubhub SVP of Communications and Government Relations.

According to Northwestern University economists, one in five households in the Chicago metro area experiences food insecurity, including one in four families with children. As Grubhub expands the program to address the needs of its home city, it’s continuing to prioritize alleviating food insecurity in communities in need. Beyond Chicago and New York City, Grubhub also plans to expand their program nationwide as part of a larger commitment to help close the hunger gap. Grubhub‘s other focus areas for the year ahead include supporting independent restaurants and creating opportunities for people in the hospitality industry. 

Chicago Alderwoman Monique Scott partners with Grubhub’s Serving the City program

For more information about Grubhub’s Serving the City and other community impact programs, visit https://about.grubhub.com/community/programs/.

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About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities.