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Grubhub Reveals Country’s Top Food Ordering Trends in ‘2022 Delivered’ Report: A Year of Takeout Wrapped in Layers of Comfort

CHICAGO — Grubhub just dropped its annual retrospective look at the biggest national ordering trends and eating habits of the year in an exciting report called 2022 Delivered: a year that delivered so many moments made better with takeout, all of which were bundled in layers and wrapped in comfort. By analyzing millions of orders from diners this year, it’s clear that comfort inspired what we ate, revealing who we were in 2022.

What food and vibes did 2022 deliver to America’s doorstep? Casual Friday was every day. Staying in with a cold beer was cooler than going out, hoodies always went under blazers and layering didn’t just happen in our wardrobes; it happened on our plates (topped with ketchup, or perhaps ranch). Look no further than the most ordered dish of the year – the hand-held, make it your way, wrapped-in-a-warm, cozy tortilla – the burrito! 2022 even delivered layers to the sweet tooth in everyone with Tiramisu and Baklava dominating dessert orders.

As the authority on what America eats when it comes to takeout, Grubhub today is also sending diners their customized 2022 Delivered recap report that delves into personal ordering highlights and reveals unique self-discovery stories about how delivery impacted much more than what they ate, but who they are.

Let’s dig in to the 2022 results:


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BURRITO IS THE TOP ORDER OF THE YEAR
2022 delivered the burrito in the no. 1 spot as diners stuck to the comfort that layered gooey goodness brought directly to hearts, bellies, and doorsteps. Jumping all the way from no. 8 last year, diners packed their burritos with everything from sausage and eggs to guac and sour cream more than 4 MILLION times.

To celebrate the burrito claiming the most popular order of the year on Grubhub, Chipotle is offering $5 off orders of $20 or more for Grubhub+ members during the month of December (now-12/31). No promo code is needed as the offer will automatically be applied at check-out on eligible Chipotle orders in the Grubhub app, up to one daily redemption per diner.

From stacked-up cheeseburgers to a stack of 60 pizzas (and that’s just for one order), 2022 delivered a variety of ethnic cuisines this year..

Top Dishes

  1. Burrito (bowl or regular)
  2. Cheeseburger
  3. Cheese Pizza
  4. Pad Thai
  5. Chicken Quesadilla
  6. California Roll
  7. Fried Chicken Sandwich
  8. Caesar Salad
  9. Chicken Tikka Masala
  10. Boneless Wings

BUT BURRITOS WEREN’T THE ONLY LAYERED DISHES THAT DINERS DEVOURED
Americans sought layers of familiarity from sunup to sundown in their eating choices. The top breakfast order, lunch order, and late-night order provided portable, one-dish meals that allowed diners to work and eat, scroll and eat, even stream and eat.

Top Breakfast Orders

  1. Sausage, Egg + Cheese Sandwich
  2. Donuts
  3. Sausage Burrito
  4. Bagel with Cream Cheese
  5. Muffins

In a surprising turn of events, in 2022 Denver unseated NYC in hustle culture, ranking no. 1 in early bird breakfast orders (placed between 5 a.m. – 8 a.m.).

Top Lunch Orders

  1. Burrito
  2. Cheeseburger
  3. Fried Chicken Sandwich
  4. Cheese Pizza
  5. Chicken Quesadilla

Layers weren’t always seen in stacks, sometimes they were tossed. Just off the Top 5 at no. 6, salads were a hit for diners at lunch. The most popular? Greek salads, followed by Caesar, House, and Cobb.

Top Late-Night Orders (10 p.m. and later)

  1. Chicken Quesadilla
  2. Fried Chicken Sandwich
  3. Cheeseburger
  4. Mozzarella Sticks
  5. Cheese Pizza

While NYC holds the title of the city that never sleeps, it was Boston that topped the charts in late-night noshing (highest % of total orders placed 10 p.m. and later).

EVERYONE HAD SWEET TOOTH CRAVINGS
2022 even delivered layers of comfort to the sweet tooth in everyone, with Tiramisu and Baklava among the country’s top dessert picks, ordered more than 44,000 and 35,000 times each.

Top Dessert Orders

  1. Tiramisu
  2. Baklava
  3. Cookies
  4. Cheesecake
  5. Brownie
  6. Churros
  7. Cannoli
  8. Carrot Cake
  9. Chocolate Cake
  10. Flan

WE ATE. WE DRANK. WE STAYED COZY.
2021 was all about that red, red wine, but 2022 was the Year of the Beer as it made its way back to the top of the chart. The chill vibes had diners cozying up on the couch to crack a cold one. When it wasn’t a crisp lager accompanying that burrito, the margarita sure spiced up evenings burritoed in a warm blanket. And it’s white wine for the win, overtaking the red wine dominance seen last year. Cheers!

Top Alcohol Orders

  1. Beer
  2. Margarita
  3. Hot Sake
  4. Pina Colada
  5. White Wine (Sauvignon Blanc)

COFFEE, BUT MAKE IT ICED (*SWIRLS THE CUP*)
Some liked it hot but most everyone preferred it cold. Iced Coffee jumped from third place last year to top coffee order this year. “Iced coffee over everything” was the motto—regardless of the temperature outside. It became a daily routine, getting that coffee to milk ratio just right. America chose oat milk to do the trick. In fact, oat milk was preferred 4:1 over almond milk this year. Coffee lovers knew just what color to look for as they swirled their cups to achieve the perfect hue. Americans perfected this motion with iced coffees delivered to almost every moment (sun or snow).

Top Coffee Orders

  1. Iced Coffee
  2. Hot Coffee
  3. Iced Caramel Coffee
  4. Iced French Vanilla Coffee
  5. Frozen Coffee

Top Milk Alternatives

  1. Oat Milk
  2. Almond Milk
  3. Coconut Milk
  4. Soy Milk
  5. Cashew Milk

NEW FLAVORS CAME UP FROM DOWN UNDER
Australian cuisine spiked off the charts in new interest (a 500% jump!), transporting diners across the globe with fresh, colorful dishes and buzzy cafe vibes delivered to their door. According to diners, the outback was, in fact, delivered out-front.

Top Trending Cuisines

  1. Australian (531% growth YOY)
  2. South African (294% growth YOY)
  3. Cambodian (4% growth YOY)

TOP IT OFF WITH SOME KETCHUP ON TOP
And there’s nothing like topping-off the superlative orders of 2022 than with the last layer, the part of the meal that makes the meal, the sauce. While diners spiced up their culinary palettes with ethnic cuisines this year, there was something comforting and classic about good-ole ketchup. Mustard met America’s preference for both sweet and spicy, and ranch was an undeniable dipping companion.

Top Dipping Sauces

  1. Ketchup
  2. Ranch
  3. Buffalo Sauce
  4. Honey Mustard
  5. Spicy Mustard

THERE’S NO [MORE COMFORTING] PLACE LIKE HOME
While new trends in takeout emerged in 2022, comfort was also found in the familiar for major cities coast-to-coast. New Yorkers just want their bagels and Philly loves their cream cheese.

  • An iconic and fitting choice, in NYC the top breakfast order was the bagel
  • Philadelphia also stuck to its roots, foregoing Tiramisu or Baklava for their loyal namesake dessert, the Philly Cheesecake
  • In wine country, San Francisco stayed sophisticated and opted for a long-stemmed glass of Sauvignon Blanc as their alcoholic drink of choice
  • Los Angeles, in true California fashion, piled on the heat, choosing buffalo sauce as their number one condiment over ketchup
  • Austin skipped the cold beer and instead made the Mexican Martini their favorite drink order – we’ll have what they’re having

EXPLORING LOCAL EATS HAS ITS PERKS
2022 also delivered Amazon Prime members incredible value with a free one-year Grubhub+ membership trial – valued at $9.99 per month. In addition to ongoing perks and rewards, with Grubhub+, Prime members are enjoying unlimited, $0 delivery fees on orders over $12 from hundreds of thousands of restaurants across the country.

Since the Grubhub+ offer launched in July of 2022, Prime diners have placed millions of orders across the country, many from locally-owned restaurants.

Grubhub has identified the Top 5 local restaurants of the year for Prime members with Grubhub+ in select cities and is offering a special, limited-time promotion for all Grubhub diners in an effort to encourage more people to explore the amazing local eats in their neighborhood.

And if you’re an Amazon Prime member, make sure you’re getting that local food delivered for free and unlocking all the value that comes with Prime membership! Prime members in the U.S. can still sign up for a one-year Grubhub+ trial membership for free by visiting amazon.com/grubhub.

In addition to $0 delivery on eligible orders, Grubhub+ members get access to member-only perks and rewards. Members also enjoy a donation match on Grubhub+ orders through Grubhub’s Donate the Change program, which has awarded more than $21 million in 2022, benefiting more than 30 local and national nonprofit organizations.

For more information on Grubhub’s 2022 Delivered visit: https://gh-2022-delivered.grubhub.com/

Grubhub ’22 Delivered personalized findings for diners

 

Methodology: Grubhub’s “2022 Delivered” report is based on trends gathered from tens of millions of orders on the Grubhub platform. Order trends detail the rise in popularity of food items placed by Grubhub diners from January-November 2022, as compared to the same timeframe in 2021.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

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Grubhub and Kiwibot Partner for Robot Delivery on College Campuses

This delivery will be available at the University of North Dakota next semester

CHICAGO and BERKELEY, Calif., Dec. 8, 2022 — Grubhub, a leading food ordering and delivery marketplace, and Kiwibot, a leading last-mile robotic delivery company, announced today that they will provide robot delivery services on college campuses across the United States.

Robot delivery from Kiwibot and Grubhub will first be available at the University of North Dakota before rolling out to additional schools next semester. Kiwibot joins Grubhub’s existing partners, including Cartken and Starship, on nearly a dozen campuses offering robot delivery.

“When it comes to the campus dining experience, we see robot delivery as a complementary offering to traditional delivery since the robots can navigate hard-to-reach areas on campuses,” said Adam Herbert, senior director of campus partnerships at Grubhub. ”Our campus partners have been asking for us to help bring this delivery option to their school, and we are excited to partner with Kiwibot to expand this innovative and convenient type of delivery to more colleges across the country.”

“It is an exciting endeavor for Kiwibot to expand our partner base,” said Felipe Chávez, CEO of Kiwibot. “Our partnership with Grubhub means we’ll be able to provide an integrated delivery service that allows students to experience Kiwibot delivery right from Grubhub’s app. We are honored to bring innovative solutions to the University of North Dakota community with our disruptive robotic service that delivers meals, happiness and extraordinary moments.”

“Bringing a delivery service to campus was an offering we’ve been wanting to provide at the university, and we are excited for this innovative delivery service to become available to students,” said Orlynn Rosaasen, director of dining services at the University of North Dakota. “We know just how busy students are, and this type of delivery will provide them with one more option to access food on campus during their busy days.”

Students will be able to select this delivery via the Grubhub app from on-campus dining locations, including the Memorial Union Food court and Wilkerson Dining Center. The Kiwibots rely on the most advanced technology with a high-driving autonomous system and can operate in snow and extreme weather conditions. For safety, they move at the same speed as a human walking pace and can hold up to 25 pounds.

This partnership grows Grubhub’s delivery options on college campuses, providing additional opportunities for students to get their favorite meals while creating healthy relationships with technology developments that contribute to making day-to-day life on campus more efficient. Grubhub partners with more than 250 college campuses across the United States to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup.

For more information on how administrators can bring this delivery experience to their campus, please visit here.

 

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Kiwibot

Kiwibot was founded in 2017 and launched its first pilot at the University of California-Berkeley campus. The company aims to revolutionize food delivery with high-driving autonomous robots and has made over 200,000 deliveries on US university campuses and cities. The service lets customers launch last-mile deliveries at a fraction of the time and cost without the hassle of hiring a courier. With recent partnerships, including GrubHub, Kiwibot is committed to a zero-carbon future and aims to create a world where technology, logistics, and delivery are for all.

Our Commitment to Transparency

Originally posted on 11/21/2022 and updated on 12/30/22 to reflect agreement with D.C. Attorney General Karl Racine 

Grubhub’s mission is to help restaurants grow. That’s why since our founding in Chicago nearly twenty years ago, we’ve consistently evolved to provide restaurants with the best possible tools and experience, and to provide transparency to the diners and communities that rely on our platform. 

We are pleased to announce that most recently in the state of Pennsylvania and in Washington, D.C., we’ve agreed with Attorneys General Josh Shapiro and Karl Racine to provide additional clarity for our diners and thousands of restaurant partners. Grubhub has agreed to take a number of steps, including: 

  • Offering enhanced menu price disclosures, explaining that prices for menu items may be lower in store. 
  • Identifying non-partnered restaurants, so that diners know that these restaurants do not have contracts with Grubhub.
  • Shutting down or transferring ownership of existing microsites, created to help restaurants strengthen their online presence and digital brand, depending on a restaurant’s preference. 
  • Providing more clarity around the Grubhub Guarantee to help diners understand that it helps ensure timely delivery and competitive prices. 

As always, Grubhub offers a variety of negotiable pricing packages to fit every restaurant’s needs. Through our “Plus” and “Premium” packages, restaurants can access marketing tools such as promotions and commission-free ordering with Direct to target both new and existing customers.

We continue to spend millions of dollars in marketing annually to generate orders for our partners and boost support, visibility and order volume, and we are committed to evolving alongside the restaurant industry. 

Grubhub and Rite Aid Partner to Provide Nationwide Delivery

Customers can now tap Grubhub’s first national drugstore partner to order all their health and wellness essentials this cold and flu season

CHICAGO & PHILADELPHIA, Nov. 17, 2022 /PRNewswire/ — Grubhub (LSE: JET, AMS: TKWY) and Rite Aid (NYSE: RAD) announced today that they’ve partnered to deliver thousands of Rite Aid’s drugstore products right to customers’ doorsteps. More than 2,000 locations in 16 states are available on the Grubhub Marketplace for delivery. 

Cold and flu season peaks between December and February, but there has already been a high and early uptick in respiratory infections this year. A recent Grubhub survey found that 47% of respondents are likely to avoid traveling to the drugstore when they are feeling sick, with 67% saying that they would turn to a delivery service for their over-the-counter medicine and wellness needs. Additionally, 39% of respondents said they plan to buy cold or flu medicine in the coming weeks. With this partnership, customers can order all of their health and wellness needs in one spot, from vitamins, pain relief and medicine, to hydration drinks and their favorite feel-good snacks. 

“We’re excited to partner with Rite Aid to grow Grubhub’s drugstore and convenience offerings, making it even easier for customers to get instant access to items that keep them healthy,” said Ariella Kurshan, senior vice president of growth at Grubhub. “This partnership could not come at a better time as we head into the winter months when delivery becomes an even more important way for people to get what they need to stay nourished and cared for when they can’t leave the house.”

“Our partnership with Grubhub is another way that we are offering the convenience and access that our customers want and need to keep them and their families healthy and happy,” said Dustin Humphreys, senior vice president of digital and e-commerce at Rite Aid. “We also look forward to expanding our reach to Grubhub’s loyal customer base and becoming a go-to option for their everyday health and wellness needs.”

Rite Aid is Grubhub’s first national drugstore chain partner, and in addition to health and wellness products, customers can order their everyday essentials, from personal care products, beauty and household items, pre-packaged grocery items and more from the Grubhub Marketplace. 

Rite Aid is available on Grubhub+, Grubhub’s membership program where customers get access to unlimited $0 delivery fees on orders of $12 or more and exclusive Perks from restaurants on Grubhub. This partnership builds on Grubhub’s efforts in the convenience space, following its work with Gopuff and its branded concept powered by 7-Eleven, Grubhub Goods. Diners who order convenience items on Grubhub place more orders from restaurants in the following month than those who do not order convenience items. 

Survey Methodology:  Grubhub partnered with YouGov plc. to survey 2,414 adults between November 4-8th, 2022. The survey was carried out online and the figures have been weighted and are representative of all US adults (ages 18+).  Results reported to “agree” include responses of “Strongly agree” and “Somewhat agree” to the applicable survey questions.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Rite Aid Corporation

Rite Aid is a full-service pharmacy that improves health outcomes. Rite Aid is defining the modern pharmacy by meeting customer needs with a wide range of vehicles that offer convenience, including retail and delivery pharmacy, as well as services offered through our wholly owned subsidiaries, Elixir, Bartell Drugs and Health Dialog. Elixir, Rite Aid’s pharmacy benefits and services company, consists of accredited mail and specialty pharmacies, prescription discount programs and an industry leading adjudication platform to offer superior member experience and cost savings. Health Dialog provides healthcare coaching and disease management services via live online and phone health services. Regional chain Bartell Drugs has supported the health and wellness needs in the Seattle area for more than 130 years. Rite Aid employs more than 6,300 pharmacists and operates more than 2,300 retail pharmacy locations across 17 states. For more information, visit www.riteaid.com.

 

Announcing Grant Recipients of AAPISTRONG Restaurant Fund: 73 AAPI-Owned Small Businesses Win Grants of Up to $100,000

Grants supported by the Grubhub Community Fund and distributed by National ACE have been awarded to entrepreneurs across the country to boost AAPI small business recovery

CHICAGO and WASHINGTON, DC – Grubhub, a leading food-delivery marketplace, and the National Asian/Pacific Islander American Chamber of Commerce and Entrepreneurship (National ACE) announced that 73 Asian American and Pacific Islander (AAPI)-owned  restaurants have been awarded grants of $25,000, made possible with a grant from the Grubhub Community Fund. In addition, three finalists were awarded $100,000 grants each live on-stage at the AAPISTRONG Annual Conference in September.

The AAPISTRONG Restaurant Fund is intended to provide relief to AAPI small business owners in the restaurant industry, amidst an extended period of unforeseeable and unprecedented economic and social volatility. In 2022, the restaurant industry has been hit hard with staffing difficulties, supply chain delays, and inventory shortages.

Krizzia Yanga, owner of the restaurant Bonifacio said, “From factory shutdowns to a scarcity of commercial truck drivers, COVID has affected not only the prices and supply of domestic products, it also made imported products nearly impossible to acquire. As an AAPI restaurant with ingredients that are imported from the Philippines and other Asian countries, the travel restrictions, staff shortages in the logistics industry, and rising cost of transportations have made it difficult for us to maintain fair prices and stay true to cooking authentic Filipino flavors.”

Above: Krizzia Yang, Owner, Bonifacio, Columbus, Ohio

Bonifacio was one of the AAPISTRONG Restaurant Fund finalists, and received $100,000 from the fund. “We are the first full-service and longest standing Filipino restaurant in Columbus and while we have made a name for ourselves and introduced many in our community to Filipino food, it continues to to be a challenge to compete with the larger restaurant groups and chains that Columbus is inundated with, especially in a time of increased xenophobia and anti-Asian sentiment.”

Christy Lang, the owner of Smoove Ice Cream based in New York City said, “We started our business during the pandemic, so unfortunately, we didn’t qualify for any government assistant programs since our operating date was after January 2020.  Tourism has been a big part of the Chinatown small businesses, and with travel restrictions, our business has been hit dramatically in 2020 and 2021. Some big challenges that we are facing currently are inflation, supply chain disruption, and labor shortage.”

The AAPISTRONG Restaurant Fund is here to help restaurants respond to ongoing challenges such as paying employees’ wages, expanding operations, or repairing damage to the restaurant caused by discrimination or bias.

Another finalist from Hawaii, Robynne Maii, is doing everything she can to combat food insecurity on her island. “We are concerned about food security in Hawaii. If the boats stopped coming to our islands, the state would have about a two week food supply. This is scary and concerning. When we opened Fête, it was important for us to source as many products as we could, locally. 90% of our produce, eggs, meat, poultry, and seafood is sourced locally. By honoring how we source, we send a clear message to our community of where we stand. We support other local businesses to help sustain the economic flow,” said Maii.

Above: Chef Robynne Maii, Fête, Honolulu, Hawaii

These grants are designed to help AAPI-small business owners, their employees, and the communities they serve as they face continued challenges after emerging from the pandemic including inflation, decreased revenue, economic volatility, and labor shortages. They also provide an opportunity for small business owners to give back to and uplift their communities.

Roongkant Preechathammarach, a $25,000 grant recipient, shared: “I ended up donating about 500 meals to healthcare workers to various hospitals in Manhattan. I always offer 5 to 7 different opinions out of excitement to share and satisfy all these health care heroes working so hard! This month, we catered a Meals-On-Wheels event held in Tribeca serving 800 people.

Above: Roongkant Preechathammarach, owner, Lil Chef Mama, New York, New York

A national survey released by National ACE and Reimagine Main Street in May 2022 found that about 40 percent of AAPI respondents lacked confidence to fund an unplanned $5,000 business expense, and over half lacked confidence they could fund the initiatives that would propel their small business to the next level, such as a marketing campaign, increasing payroll, or purchasing property or equipment.

“Our AAPI-owned restaurants have experienced severe losses throughout the pandemic and even worse, are victims of hate, discrimination, and bias at their place of business,” said Chiling Tong, President and CEO of National ACE. “Grubhub’s ongoing commitment to AAPI-owned restaurants is demonstrated by the support they provide annually to National ACE. The contributions from Grubhub and its diners will provide hope for AAPI restaurant owners that have not been listened to or provided for.”

“Restaurants play a vital role in their communities, and Grubhub is committed to helping them have a positive impact on the people they serve,” said Dave Tovar, Grubhub’s senior vice president of Communications & Government Relations. “This grant program, which is made possible through our Grubhub Community Fund, helps alleviate some of the financial strain restaurants have experienced over the last several years – allowing them to market and grow their business and invest in new technologies. We are proud of how our partnership with National ACE for the last two years has helped AAPI-owned restaurants thrive.”

Grubhub and Starship Technologies Partner to Bring Robot Delivery Services to College Campuses

Delivery is currently available at the University of Kentucky, the University of Nevada, Las Vegas, Wayne State University, Southern Methodist University and Fairfield University

CHICAGO and SAN FRANCISCO, Oct. 11, 2022 /PRNewswire/ — Grubhub, a leading food ordering and delivery marketplace, and Starship Technologies, the world’s leading provider of autonomous delivery services, announced today that they will provide robot delivery services on college campuses across the United States.

This delivery is currently available at the University of Kentucky, the University of Nevada, Las Vegas (UNLV), Wayne State University, Southern Methodist University and Fairfield University, and will be available at multiple other college campuses later this year. More than 170,000 students will have access to robot deliveries across these campuses, joining the list of over 25 schools across the United States where Starship’s robots provide deliveries with its global fleet of over 2,000 robots. This partnership grows Grubhub’s delivery options on college campuses, providing additional avenues for students to get their favorite meals delivered.

“Robot delivery solves the unique challenges of accessing hard-to-reach areas that come from operating on a college campus,” said Adam Herbert, senior director of campus partnerships at Grubhub. “With Starship’s robots, students can enjoy a fun, new way to order their favorite meals right to their door—whether that be the library, their dorm, academic hall or another campus building. Offering this type of delivery further improves the Grubhub dining experience as we continue to provide innovative solutions for students and our campus partners.”

“We’re excited to partner with Grubhub on such a diverse and exciting roster of schools as we’ve worked hard to become a trusted and integrated partner on our campus communities,” said Alastair Westgarth, CEO of Starship Technologies. “Over 90 percent of students say that Starship robots are helpful and convenient, so we are looking forward to bringing our service to more students across the country.”

“Fairfield University is thrilled to partner with Starship and Grubhub—our official mobile food-ordering and delivery partner—on this innovative robot delivery initiative,” said Matt Dinnan, assistant vice president of auxiliary services at Fairfield University. “As the first college in the Northeast to roll out this technology, our campus is already buzzing with enthusiasm about the new robotic pick-up and delivery service option that will no doubt enhance the student experience here at Fairfield.”

Grubhub partners with more than 250 college campuses across the United States to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup.

Starship continues to drive innovation within the food delivery industry by offering its world leading, robot delivery experience to partners as a B2B delivery-as-a-service solution. Delivery by Starship integrates into retailers’ existing platforms to make food delivery more sustainable and efficient.

Starship’s zero-emission robots make more than 140,000 road crossings daily and have made a total of more than 3.5 million autonomous deliveries and traveled millions of miles. The robots can travel up to 4 mph, carry the equivalent of three bags of groceries and operate in various weather conditions, including rain and snow.

For more information on how administrators can bring this delivery experience to their campus, please visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities.

About Starship Technologies
Starship Technologies is revolutionizing deliveries with autonomous robots. The robots are designed to deliver food, groceries and packages locally in minutes. The delivery robots have traveled millions of miles and completed over 3.5 million autonomous deliveries around the world. Starship was founded by Ahti Heinla and Janus Friis (Skype Chief Architect and Co-founder) and Alastair Westgarth is the CEO.

SOURCE Grubhub Inc.

Grubhub is serving the restaurants that are serving New York City

The Nourish Spot opened in Jamaica, Queens with the goal of introducing healthy food options to the local community. Today, owners Dawn and Jade partner with Grubhub to make sure people know about The Nourish Spot, not only in Southeast Queens but across New York City.

Grubhub partners with restaurants like The Nourish Spot to help them expand their reach. From providing marketing services to setting up online store fronts, Grubhub is there to help restaurants find new customers and serve their local communities.

 

Learn more about how Grubhub gives back to the communities where we operate.

 

Grubhub and Gopuff Partner to Power Nationwide Delivery from Gopuff’s Network on the Grubhub Marketplace

The partnership grows Grubhub’s offering and expands Gopuff’s platform channels to reach more customers across the country

CHICAGO and PHILADELPHIA, Oct. 4, 2022 — Grubhub and Gopuff announced a partnership today to offer Gopuff’s network of instant commerce locations on the Grubhub Marketplace. A pilot begins today with select locations in New York City, Los Angeles, Chicago, Boston, Philadelphia and Austin. Hundreds of Gopuff locations across the country will be available on the Grubhub Marketplace in the coming weeks.

The partnership expands Grubhub’s selection of convenience items available to diners, including grocery, alcohol, health and wellness, household, pet and baby supplies, and opens up a new channel for Gopuff to reach more customers. Orders placed on the Grubhub Marketplace are fulfilled and delivered by Gopuff’s hyper-local logistics network.

“We’re excited to partner with Gopuff to give our diners more choice than ever before,” said Ariella Kurshan, senior vice president of growth at Grubhub. “Our diners are managing busy schedules with competing priorities, and they want to plan not only their meals but also their lifestyle. Diners now have more options when it comes to ordering fresh food, grocery items, snacks, and alcohol – all from the convenience of the Grubhub app. These expanded offerings complement Grubhub’s vast restaurant network and keep diners engaged across the Grubhub Marketplace.”

“Expanding Gopuff’s platform allows us to meet consumers’ immediate needs anywhere they shop,” said Daniel Folkman, senior vice president of business at Gopuff. “By combining our broad assortment, logistics network and infrastructure with the virtual storefronts of Grubhub, we can create more seamless one-stop shopping experiences for Gopuff’s unparalleled one-stop shopping experience.”

In the coming weeks, thousands of products will be available for delivery from more than 500 Gopuff locations, including virtual concepts. Alcohol will be available in select cities as well. Gopuff will launch virtual concepts for diners on Grubhub, including its pizza brand, The Mean Tomato, Gopuff Liquor, and virtual menus for brands including Unilever.

At launch, Gopuff locations will also be included in in Grubhub+, Grubhub’s membership program where members get access to unlimited $0 delivery fees on eligible orders and exclusive Perks. Diners who order convenience items on Grubhub place more orders from restaurants in the following month than those who do not order convenience items.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities

About Gopuff
Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world.

Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com or follow Gopuff on Facebook, Twitter or Instagram. Download the Gopuff app on iOS and Android.

SOURCE Grubhub Inc.

Grubhub and Bloomin’ Brands Expand Partnership with More Restaurants

Diners can now order from Outback Steakhouse, Carrabba’s Italian Grill, and Bonefish Grill, with Fleming’s Prime Steakhouse & Wine Bar and Tender Shack coming soon

 

CHICAGO, Sept. 15, 2022 /PRNewswire/ — Grubhub and Bloomin’ Brands, Inc. (NASDAQ: BLMN) announced today they are expanding their partnership to bring all of Bloomin’ Brands concepts to the Grubhub Marketplace. All Bloomin’ Brands concepts will be available on Grubhub for pickup or delivery, adding to the select Carrabba’s Italian Grill locations already available on the platform.

More than 1,700 listings will be available across the country, including more than 1,000 restaurant locations and 700 virtual kitchens. Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, and Aussie Grill are currently available on Grubhub, with Fleming’s Prime Steakhouse & Wine Bar and virtual chicken tender brand, Tender Shack, becoming available soon.

“We want diners to come to Grubhub and be blown away by the number of choices to order from,” said Liz Bosone, vice president of restaurant success at Grubhub. “We’re excited to build on our relationship with Bloomin’ Brands and expand our restaurant supply. Our 32 million diners across the country now get access to all of Bloomin’s well-known and delicious portfolio of brands, driving even more orders and providing more earning opportunities for our delivery partners.”

“This amplified partnership allows us to continue to expand our omni-channel off-premises approach and bring our well-known, favorite brands to even more guests,” said Sheilina Henry, Senior Vice President of Diversity, Equity & Inclusion and Off-Premises Dining at Bloomin’ Brands.

To celebrate the partnership, several offers are now available for new and existing diners exclusively through Grubhub for a limited time. New diners can receive up to 40% off orders of $40 or more at Outback Steakhouse and $15 off orders of $40 or more at Carrabba’s Italian Grill and Bonefish Grill. New and existing diners are able to receive $5 off orders of $15 or more at Aussie Grill.*

To order from any of Bloomin’ Brands portfolio restaurant concepts through Grubhub, download the Grubhub app or go online to www.grubhub.com. And for more information on how to join Grubhub, please visit get.grubhub.com. Both pickup and delivery are available at participating locations.**

*Terms and conditions apply to these promotions. See full terms below.
**Participating locations include all company-owned restaurants

https://grhb.me/OutbackSteakhouse
https://grhb.me/Carrabbas
https://grhb.me/BonefishGrill
https://grhb.me/AussieGrill

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities.

About Bloomin’ Brands, Inc.
Bloomin’ Brands, Inc. is one of the largest casual dining restaurant companies in the world with a portfolio of leading, differentiated restaurant concepts. The Company has four founder-inspired brands: Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill and Fleming’s Prime Steakhouse and Wine Bar. The Company owns and operates more than 1,450 restaurants in 47 states, Guam and 15 countries, some of which are franchise locations.  For more information, please visit bloominbrands.com.

SOURCE Grubhub Inc.

Why Price Controls Are Bad For Restaurants

Originally Posted on 07/16/2021
Updated on 8/24/2022 to include data showing depressed growth for restaurants impacted by price controls

Grubhub was founded in Chicago in 2004 to help restaurants grow. Since then, we have worked hard to build a business that generates more orders for restaurants at a low cost to them, helping make even the smallest independent restaurant competitive with much larger establishments that have enormous marketing budgets.

While the general idea behind price controls is that they enable restaurants to access delivery, marketing and other services at artificially low prices, the actual impact is far different. Price controls create strict limits on what local restaurants can do to promote their business, find new diners, engage regular customers and send more orders out their doors.

That is why we continue to fight price controls in court. We complied with them during the pandemic, effectively conveying hundreds of millions of dollars to restaurants as they were forced to close their doors to dine-in customers. Now, many cities, including Philadelphia, Seattle and Minneapolis, are shifting toward reasonable compromises: in San Francisco, we recently withdrew our litigation after the city passed an amendment to its cap allowing restaurants to opt into rates higher than 15 percent if they chose additional services. Unfortunately, others – including New York City – have so far let strict permanent caps remain in place.

Understanding How Grubhub Helps Restaurants Grow 

Grubhub provides delivery services to restaurants that opt to use them, but the heart of Grubhub’s business — and the value we bring to restaurants — is the marketing support and visibility we provide to increase orders for restaurants. And that is how our fees are structured — to give restaurant partners options so they can find what works best for their particular business.

  • Restaurant partners that use Grubhub Direct or our Direct Order Toolkit products have powerful tools to grow their businesses without any marketing fees.
  • Restaurant partners that opt to use the Grubhub Marketplace to generate orders from our network of 32 million diners select a negotiable marketing package that generally ranges from 5 to 15 percent per order based on the level of marketing and support that makes sense for their business.
  • Restaurant partners that choose to use Grubhub’s drivers (vs. their own, in-house delivery staff) to complete orders pay Grubhub a market standard delivery fee.

We spend hundreds of millions of dollars in marketing annually to generate orders for our restaurant partners. In fact, in New York City prior to the pandemic, thousands of restaurant partners opted into some of these services that offered them more marketing options—with many of them opting to pay Grubhub more than 15 percent of the order price. When all of the costs and expenses of running our business are accounted for, we make approximately 1 percent of total food sales as profit — and that was before temporary price controls significantly impacted our ability to operate a profitable business.

The services Grubhub provides are akin to what companies like Google offer to promote small businesses. Or at a more basic level, we are similar to a company that sells billboard space to the local hardware store. Grubhub gives independent restaurants access to promotional ability that was previously unavailable to them because of the expertise and scale required.

Permanent price controls eliminate our ability to offer many of these services to restaurants, because the cost to our business would become too high. 

Restaurants Impacted by Price Controls Are Getting Left Behind 

In June 2021, one year after New York City first implemented a cap on commissions for third-party delivery apps, Grubhub’s data showed that restaurants impacted by that policy were not participating in the city’s post-pandemic economic recovery at the same rate as other businesses.

In fact, restaurants impacted by the cap – in other words, those whose contracted rates with Grubhub were adjusted down in order to adhere to the new regulation – saw their order volumes grow at just 6 percent over that year. Meanwhile, restaurants not impacted by the price control, or those whose contracted rates were already at or below the 15 percent threshold, saw their orders grow nearly 75 percent faster, at a rate of almost 80 percent. 

While surely an unintended consequence of its legislation, the New York City Council’s choice to make price controls permanent has hurt the very restaurants, including small and family-owned restaurants, that it intended to protect. That’s because independent restaurants, unlike large chain restaurants which have their own resources, often rely on platforms like Grubhub for marketing and promotions. Price controls have limited the accessibility of those services. 

The effects of the price control trickled down to hurt both Grubhub’s drivers and restaurants’ own drivers, as well. While tips for restaurants and drivers grew by nearly 60 percent between June 2020 and 2021, restaurants that were impacted by the cap and drivers who deliver from these restaurants saw no significant growth in tips, likely because orders to those restaurants grew just slightly. 

Ultimately, price controls are exactly the wrong thing to do when restaurants need more support, visibility and order volume than ever. Grubhub serves restaurants, and we will always stand up for them and work hard to protect their ability to grow and thrive.