Support Archives - Page 5 of 8

Grubhub And Restaurant Strong Fund to Give $4 Million to Restaurants

Independent restaurants in seven cities are eligible for grants ranging from $5,000 – $50,000

CHICAGO and BOSTON, Oct. 7, 2021 /PRNewswire/ — Today, Grubhub, a leading global online food delivery marketplace, and The Greg Hill Foundation’s Restaurant Strong Fund, announced they will be giving $4 million in grants to support restaurants across the country that have been working hard to survive the pandemic. Ranging from $5,000 to $50,000, the grants are part of the Restaurant Strong Fund’s All Day campaign and will help restaurant owners fund indoor and outdoor dining improvements, equipment and technology maintenance and upgrades, marketing and promotion efforts, staff hiring and training, Covid-19 compliance, and infrastructure improvements. This is the third restaurant support program Grubhub and The Greg Hill Foundation have partnered together for in the last year.

Restaurants in New York, Chicago, Boston, Philadelphia, Denver, Baltimore and Portland are encouraged to apply for the grants, which will be funded by donations from Grubhub’s Donate the Change program earlier this year. Through the program, Grubhub and Seamless diners who are opted-in can round up their order total and donate the difference, with the company matching eligible donations from Grubhub+ members. Beginning on October 16, donations from the program will again support the Restaurant Strong Fund through the remainder of 2021.

“We spend a lot of time listening to and talking with our restaurant partners to better understand their needs so that we can be even better partners to them,” said Kevin Kearns, senior vice president of restaurants at Grubhub. “We’ve been hearing that they need support across multiple areas, including hiring and staffing efforts and getting the proper safety equipment for indoor and outdoor dining, and we’re proud to continue working with the Restaurant Strong Fund to provide a much-needed lifeline to restaurants across the country.”

“While the restaurant industry continues to face challenges from the pandemic, we are so fortunate that partners like Grubhub have continued their ongoing support of helping restaurants recover,” said Greg Hill, founder of The Greg Hill Foundation. “We’re excited to be doubling the amount of funding this time around so that together, we can help more local restaurants continue serving their communities.”

Starting October 13 through October 20, the Restaurant Strong Fund will accept grant applications from the first 500 restaurants (with five or fewer locations) located in each of the seven cities. The application period will close on October 20 and grants will be fully distributed to restaurants in mid-November. Interested restaurants can learn more about the grants and how to apply at www.restaurantstrong.org/allday/.

More information and details about the previous grant programs Grubhub and Restaurant Strong Fund have partnered on can be found here and here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food delivery marketplace. Dedicated to connecting more than 33 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 300,000 restaurant partners in over 4,000 U.S. cities.

About The Greg Hill Foundation’s Restaurant Strong Fund
The Greg Hill Foundation responds to the immediate needs of families that have been touched by tragedy. Since its inception in 2010, the foundation has provided over $15,000,000 in grants to families and individuals in need. The Greg Hill Foundation’s Restaurant Strong Fund was established in March of 2020. The fund was created to help aid the Hospitality Industry as restaurants closed and employees were left out of work due to Covid-19. The Restaurant Strong Fund provides various grant opportunities available to Restaurant Employees and Restaurant Owners.

$2 Million in New Grants Aimed for LGBTQ+-owned and Ally Restaurants

National LGBT Chamber of Commerce Teams Up with Grubhub To Offer String-Free Funds for Struggling Restaurants Impacted by Covid

WASHINGTON and CHICAGO, Sept. 22, 2021 — America’s vulnerable LGBTQ+-owned restaurants and bars serving food will find a vital lifeline this fall stemming from the partnership formed by the National LGBT Chamber of Commerce (NGLCC) and Grubhub. These small business owners have been among the hardest hit by Covid impact with loss of jobs and income over the past two years.

Grubhub, a leading U.S. food-ordering and delivery marketplace, and the National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBTQ+ community and certifying body for LGBTQ+-owned businesses nationwide, have opened applications for their NGLCC/Grubhub Community Impact Grant Program. The grants are expected to range from $5,000 to $100,000.

“We often say at NGLCC that ‘If you can buy it, an LGBTQ+-owned business can supply it.’ That is especially true of the LGBTQ+-owned restaurants across America who kept our communities and first responders fed throughout the pandemic. We’re proud to partner with Grubhub in offering these grants to support these businesses throughout the nation. America’s 1.4 million LGBTQ+-owned business owners have shown incredible resilience during the COVID-19 pandemic, and now, in turn, we can help them recover stronger than ever,” said NGLCC Co-Founder and President Justin Nelson.

Throughout June, NGLCC was named the official partner of Grubhub’s Donate the Change program, which has raised tens of millions of dollars for organizations in need since launching in late 2018. The partnership welcomed Grubhub and Seamless diners to opt-in, round up their order total, and donate the difference, with the company matching eligible donations from Grubhub+ members. The proceeds raised will now be made available through NGLCC to support the LGBTQ+ community and LGBTQ+-owned restaurants.

“As the world starts to return to a new normal, we know many businesses are rebuilding and reopening, especially LGBTQ+-owned restaurants that are often the pillars of their communities,” said Kevin Kearns, senior vice president of restaurants at Grubhub. “We’re thrilled to partner with NGLCC and give back to the LGBTQ+ community – one that has shown incredible strength and support for those in need throughout the pandemic.”

Under the innovative grant program, the NGLCC has set a goal to allocate 30 percent of the funds to businesses owned by people of color and transgender/gender non-conforming individuals.

Restaurants wishing to apply for grants should visit www.nglcc.org/ghgrant.

NGLCC and its partners will expertly evaluate applications after the October 12, 2021 closing date. Major grantees will be awarded onstage during the NGLCC Back To Business (B2B) Summit in Hollywood, Florida this November, as well as in local communities.

The NGLCC’s network of more than fifty Affiliate Chambers across America will help amplify this grant opportunity to support local restaurants. Those local chambers will also benefit from this initiative’s newly established “Affiliate Chamber Fund.” This fund will enable any establishment that receives a Community Impact Grant Program that is not currently a member of an NGLCC local affiliate chamber to have one year of membership paid. Additionally, many of NGLCC’s more than 300 corporate partners enhanced their Pride 2021 programming with food orders from Grubhub during their programming with Employee Resource Groups and community partners – a best practice expected to continue throughout future Pride celebrations.

For more information on the Community Impact Grant Program regarding restaurant eligibility requirements, timelines, how to apply, and more, please visit www.nglcc.org/ghgrant.

About NGLCC
The National LGBT Chamber of Commerce (NGLCC) is the business voice of the LGBT community and is the largest global advocacy organization specifically dedicated to expanding economic opportunities and advancements for LGBT people. NGLCC is the exclusive certification body for LGBT-owned businesses, known as Certified LGBT Business Enterprise® (Certified LGBTBE®) suppliers. www.nglcc.org @nglcc

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food delivery marketplace. Dedicated to connecting more than 33 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 300,000 restaurant partners in over 4,000 U.S. cities.

Independent Restaurants Can Streamline Operations of Online Orders Through New Clover and Grubhub Integration

Integration offers restaurants an opportunity to increase order volumes while aggregating inventory, menu, and order management via the Clover platform

BROOKFIELD, Wis., August 25, 2021 – Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology, including the Clover^® point-of-sale and business management platform, and Grubhub, (NASDAQ: GRUB), a leading U.S. food-ordering and delivery marketplace, announced today a direct integration of the Clover and Grubhub platforms to help thousands of independent restaurants more efficiently manage and fulfill online orders.

The Clover platform includes Clover Online Ordering, which gives restaurant owners a consolidated view of their entire online ordering operation — from menu updates to order management. Restaurants that utilize Clover and are already partnered with Grubhub will be able to integrate operations directly into their Clover platform, eliminating the need for a separate tablet for Grubhub orders and significantly streamlining digital orders through menu synchronization, order submissions, and more. Restaurants that utilize Clover and are not currently partnered with Grubhub will be able to easily and seamlessly sign up for pickup and delivery on Grubhub through the Clover platform for a commission-free trial, effectively expanding their reach to Grubhub’s more than 33 million diners across the country.

“We know that simplifying ordering operations is top of mind for our restaurant partners, and with the Clover integration, restaurateurs can have peace of mind knowing all of their orders are going to one place — negating the need for multiple tablets and having to manually input orders,” said Theresa Dold, vice president of restaurant product at Grubhub. “We’re excited to offer this integration to tens of thousands of independent restaurants across the country who are looking to streamline their operations.”

“Integrating Clover and Grubhub makes management of delivery orders much easier for restaurants, enabling them to reach more customers while operating more efficiently,” said Ellen Linardi, senior vice president of product and design at Clover. “This is the first of multiple delivery options that will be accessible to restaurants via the Clover platform, providing a practical way for restaurants to meet customers’ growing appetite for food delivery.”

According to the Mercator Advisory Group’s U.S. 2021 Buyers PaymentsInsights survey, the percentage of consumers who have ordered restaurant delivery services through a mobile phone or computer jumped from 8 percent in 2019 to 21 percent in 2021.

“The popularity of food delivery apps was already growing before 2020,” said Rob Misasi, president of Mercator Advisory Group. “The pandemic acted as a catalyst that accelerated the adoption rate as stay-at-home households looked for a quick, easy and safe way to have restaurant meals delivered. Now, many consumers continue to want this convenience, and the integration of services such as Clover and Grubhub can increase the competitiveness of restaurants among customers looking for this type of dining option.”

Existing and new Grubhub merchants can sign up for the integration from the Clover platform, and will benefit from:

Real-time synchronization — A restaurant’s menu is updated directly in real time on Grubhub sites, reflecting when items become out of stock or when stores close or open early. Merchants can also pause and later resume Grubhub ordering by toggling off “Accept Orders” in the Clover platform.
Third-party delivery menu — Clover merchants can manage a third-party delivery partner menu that differs from the restaurant’s in-store and online ordering menus, allowing restaurants to tailor items and pricing specifically for Grubhub.
Delivery options — Pickup, self-delivery by restaurant drivers, and Grubhub delivery are all supported. Self-delivery stores, delivery fees and delivery zones will be maintained by Grubhub.
Consolidated reporting —The integration consolidates financial reporting for restaurants into one system within the Clover platform.

Restaurants that are not currently partnered with Grubhub can sign up through their Clover platform for a free 60-day trial*. For more information on the integration and to sign up, please visit grubhub.com/restaurant/clover/.

Clover is a complete business-management platform enabling businesses to maximize their operating efficiencies and grow, while allowing customers to pay using a debit or credit card or via mobile payment options such as Apple Pay®, Samsung Pay®, and Google Pay®. As a point-of-sale platform for merchants, Clover processes $180 billion in annualized payment volume.

*60-day Free Offer is available for a limited time only and is open to select restaurants that maintain point-of-sale integration with Clover. Restaurant must be new to the Grubhub platform. Offer is non-transferrable. Restaurant will remain responsible for Grubhub’s standard order processing fee (which includes credit card fees). Grubhub reserves the right to cancel, suspend and/or modify the offer, or any part of it, for any reason at any time, including, without limitation, if any fraud or technical failure impairs the integrity or proper functioning of the offer. Offer and participation are subject to the Grubhub Terms of Use and the Grubhub Privacy Policy.

About Fiserv
Fiserv, Inc. (NASDAQ:FISV) aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale solution. Fiserv is a member of the S&P 500® Index and the FORTUNE® 500, and is among FORTUNE World’s Most Admired Companies®. Visit fiserv.com and follow on social media for more information and the latest company news.

Olo Teams Up With Grubhub to Streamline Delivery and Digital Orders for Restaurants

Orders through Grubhub now injected directly into restaurant point-of-sale via Olo Rails

NEW YORK & CHICAGO–(BUSINESS WIRE)–Olo (NYSE: OLO), a leading on-demand commerce platform powering the restaurant industry’s digital transformation, today announced an engagement with Grubhub (NASDAQ: GRUB), a leading U.S. food-ordering and delivery marketplace, to integrate digital orders directly into the point-of-sale (POS) of tens of thousands of restaurant brand locations via Olo Rails.

Rails is Olo’s solution that makes it easy for restaurant brands to publish their menus, prices and location information on participating third-party marketplaces in order to drive incremental sales, simplify workflows and manage orders from multiple channels into one place. The solution also allows orders placed by consumers on the Grubhub website or app to be injected directly into the order stream at the restaurant to improve order accuracy and operational efficiencies for restaurant operators. Restaurants can do away with the need for multiple digital ordering tablets in the kitchen to improve tracking and profit accountability.

“Restaurants have experienced an influx of digital and delivery orders like we’ve never seen before given current industry tailwinds accelerated by the necessity for safety and convenience over the last year. We’re proud to welcome Grubhub to our growing network of marketplace partners and know the ability to have digital orders from the Grubhub platform directly enter into our restaurant customers’ POS, in addition to ensuring consistent menu display for consumers, will greatly benefit them operationally and financially,” said Andrea Coe, VP & General Manager of Olo Rails.

“Our longstanding priority at Grubhub is to serve restaurants, and we’re constantly looking for ways to make it easier for restaurant brands to partner with us and better fit online ordering into their operations,” said Kevin Kearns, Senior Vice President of Restaurants at Grubhub. “By teaming up with Olo, our restaurant partners can now use Rails to provide a reliable and streamlined behind-the-counter process for restaurant team members, while also ensuring order accuracy and a great experience for diners.”

“The digital landscape is rapidly expanding as guests continue to enjoy the convenience of ordering ahead. This makes it more important than ever for information like menus and pricing to be reflected accurately and updated in real time across all of our channels,” said Dan Harmon, President & COO of Smoothie King. “With Grubhub’s marketplace and delivery capabilities now integrated with Olo’s Rails solution, our store teams can better streamline their operations, eliminate human errors and duplication, and focus on providing great service to our valued guests.”

About Olo
Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 400 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at olo.com.

National ACE Launches AAPISTRONG Restaurant Fund in Partnership with Grubhub to Help Struggling AAPI-owned Restaurants

ndependent restaurants across the country can apply for a grant up to $10,000 through AAPISTRONG Restaurant program

CHICAGO and WASHINGTON, D.C., August 4, 2021 — Grubhub, a leading food-delivery marketplace, and National Asian Pacific Islander American Chamber of Commerce & Entrepreneurship (National ACE) have announced a new grant program to support independent, AAPI-owned restaurants. With the industry facing new challenges post-pandemic, the AAPISTRONG Restaurant Fund is available to help restaurants respond to those challenges and recover from the effects of the pandemic through monetary grants, such as paying employees’ wages or repairing damage to the restaurant caused by discrimination or bias.

“Our AAPI-owned restaurants have experienced severe losses throughout the pandemic and even worse, are victims of hate, discrimination, and bias at their place of business,” said Chiling Tong President and CEO of National ACE. “Grubhub’s ongoing commitment to AAPI-owned restaurants is demonstrated by the support they provided during AAPI Heritage Month. The contributions from Grubhub and its diners will provide hope for AAPI restaurant owners that were not eligible for PPP or RRF funds.”

The AAPISTRONG Restaurant Fund will be supported with a $2 million donation from their “Donate the Change” program. Throughout the month of May, Grubhub customers opted-in to round up their bill at checkout and donate the difference to support AAPI-owned restaurants, with Grubhub also matching donations from Grubhub+ members. Eligible restaurants across the country will be able to apply for a $10,000 or $8,000 grant with nearly 200 restaurants being awarded in October. AAPI-owned restaurants were among the hardest hit during the pandemic’s early days. By April 2020, roughly half of the Chinese restaurants in the U.S. had closed because of the pandemic, coupled with consumer prejudice and misperceptions.

“The unparalleled diversity of cuisines offered by restaurants is an important part of the cultural fabric of every city across the country,” said Kevin Kearns, senior vice president of restaurants at Grubhub. “While every restaurant has been impacted by the pandemic, the AAPI community and its businesses have experienced a horrific and unacceptable rise in hate crimes and discrimination. That is why we are proud to partner with National ACE to give back to AAPI-owned restaurants that need a little extra help to get back on their feet.”

Starting August 4, 2021 through August 31, 2021, the AAPISTRONG Restaurant Fund will accept grant applications from all AAPI-owned restaurants across the country. To qualify for grant assistance, AAPI-owned restaurants must satisfy all of the following requirements: The restaurant must be Asian American/Pacific Islander/Native Hawaiian (AAPI) majority-owned (at least 51%), based in the United States, must have been operational in 2019, be currently in operation, show proof of their primary licensed activity as “the preparation and serving of food,” and operate in a maximum of three locations.

Applications will open at 3pm ET on Wednesday, August 4, 2021 via www.NationalACE.org.

The application period will close on August 31, 2021 and grants will be fully distributed to restaurants by early October. Interested restaurants can learn more about the AAPISTRONG Restaurant Fund and the full application process at https://www.nationalace.org/aapistrong-restaurant-fund.

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About National ACE

National ACE’s mission is to serve as a strong advocate of AAPI business interests and effect positive change on all issues that enhance and advance the goals and aspirations of AAPI business owners, entrepreneurs, and corporate leaders. With over 70 affiliate chambers of commerce and minority business organization partners throughout the country, National ACE strives to support and promote issues that impact the AAPI business community by improving economic development and impact, advancing coalitions and enhancing community building, and fostering the next generation of AAPI entrepreneurs and executives. National ACE provides a unified voice for the business interests of AAPIs nationally. Learn more at: www.nationalace.org

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food delivery marketplace. Dedicated to connecting more than 33 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 300,000 restaurant partners in over 4,000 U.S. cities.

Grubhub Doubles Down On Its Commitment To Supporting Restaurants With The Grubhub Guarantee

The Grubhub Guarantee helps restaurants by guaranteeing on-time delivery and the best prices for diners when they order from Grubhub

CHICAGO, July 12, 2021 /PRNewswire/ — Grubhub, a leading U.S. food-ordering and delivery marketplace, today announced the Grubhub Guarantee, the company’s newest feature promising diners on-time delivery and the lowest price relative to competitors, or Grubhub will make it right with Grubhub Perks for free food.

In a study of thousands of consumers, Grubhub looked at what mattered most to diners, and on-time delivery came in as one of the top factors when choosing a food delivery platform. With the Grubhub Guarantee, Grubhub is standing behind on-time delivery and lowest price in order to facilitate a great diner experience and protect restaurants’ reputation. The Grubhub Guarantee builds on the recently-launched Grubhub Direct, which gives restaurants a commission-free option to build their online presence and underscores the company’s ongoing commitment to serve restaurants as they recover from a tough year.

“Restaurants work incredibly hard to create the best experience for diners, and we are helping to safeguard the reputations of our restaurant partners through Grubhub Guarantee,” said Adam DeWitt, Grubhub CEO. “We have been building and refining the online ordering and delivery process since 2004, and restaurants rely on us to connect them to diners and help them grow. We take restaurants’ brand reputations seriously and believe Grubhub Guarantee will help restaurants grow their online business.”

The Grubhub Guarantee makes it simple for diners to submit claims on eligible orders with a few taps. Once submitted, Grubhub will review the details and, if an order qualifies, provides a Grubhub Guarantee Perk for the diner to use on their next order. Grubhub offers two guarantees:

Lowest price Grubhub Guarantee: If a diner finds a better price for their Grubhub order on another third-party delivery service, Grubhub will make up the difference and then some with Grubhub Perks.
On-time delivery Grubhub Guarantee: If an order arrives late, Grubhub will send the diner Grubhub Perks to use on their next order.

Launching with a robust marketing campaign, the Grubhub Guarantee is featured in a national TV spot underscoring the company’s commitment to guarantee value and service to diners on behalf of restaurants. Additionally, influential athletes across the country, including Alex Morgan, Allyson Felix, Caeleb Dressel, Hunter Woodhall and Tara Davis, will create unique content across social channels, echoing the importance of consistency for good performance — a theme of the campaign.

The Grubhub Guarantee is subject to additional terms and conditions. For full terms and more information on the Grubhub Guarantee, including how to submit a claim, visit www.grubhub.com/guarantee.

Grubhub Launches “We Serve Restaurants” as Restaurants Reopen Their Doors and Evolve Post-Pandemic

New initiative reignites Grubhub’s long-standing commitment to restaurants, launches with national marketing campaign and builds upon recent product updates and partnerships to help rebuild the industry

CHICAGO, June 10, 2021 /PRNewswire/ — Grubhub today unveiled the company’s latest initiative, “We Serve Restaurants,” a reaffirmation of our commitment to restaurants and support of the industry. Built out of in-depth research with restaurateurs and diners, this initiative marks a return to Grubhub’s roots, helping restaurants build business by leveraging digital tools to enhance diner relationships and drive demand.

“Since my early days knocking on restaurant doors in Chicago more than 15 years ago, Grubhub’s sole focus has been helping restaurants grow. Restaurants were, and always have been, vital to our every day, and now their recovery is crucial,” said Matt Maloney, founder and CEO of Grubhub. “As communities reopen and we enter this next chapter, we’re dedicated to helping restaurants do what they love while successfully building their business.”

“We Serve Restaurants” builds on recent product updates and partnerships, launching with a 360-degree marketing campaign. As its centerpiece, the campaign features a “love letter” to restaurants, a national television spot highlighting the true labor of love that goes into every order. Filmed in pizzerias, burger joints, and white tablecloth fine dining restaurants, the content focuses on the mouth-watering dishes diners know and love, and the care from restaurateurs behind-the-scenes that make them special. In addition to the television spot, the campaign will be brought to life across other channels including social media and out-of-home across the country.

“We Serve Restaurants” was created out of Grubhub’s commitment to put restaurants and their needs first. In conversations and surveys with owners of small- and mid-sized restaurants and diners who use food delivery, we heard eagerness to know more about how Grubhub plans to help the restaurant industry flourish. In response, Grubhub is demonstrating to small and independent restaurants that they are the company’s priority.

In addition to the national marketing campaign, “We Serve Restaurants” encompasses restaurant-focused partnerships and product offerings, including the recently-launched Grubhub Direct, a platform to help independent restaurants better compete online through commission-free ordering and access to customer data, and the Restaurant Stronger grant program with Restaurant Strong Fund. In the weeks to come, Grubhub will announce additional product updates that prioritize the important restaurant-diner relationship.

“We Serve Restaurants” was filmed by Academy Award-nominated American filmmaker and Emmy Award-winning commercial director Henry-Alex Rubin and developed in partnership with 72andSunny and APCO Worldwide. To view the television spots, visit the Grubhub YouTube page. Restaurants interested in learning more about Grubhub Direct, visit https://get.grubhub.com/grubhub-direct.

About Grubhub
Grubhub (NYSE: GRUB) is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as 33 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with over 280,000 of these restaurants in over 4,000 U.S. cities. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

Grubhub And Restaurant Strong Fund Program Gives $2 Million To Help Restaurants Reopen

Independent restaurants in more than a dozen cities across the country can apply for a $5,000 Restaurant Stronger grant

CHICAGO and BOSTON, May 25, 2021 /PRNewswire/ — Today, Grubhub, a leading food-ordering and delivery marketplace, and The Greg Hill Foundation’s Restaurant Strong Fund announced the latest phase in their commitment to supporting restaurants: the Restaurant Stronger program, a new initiative to provide $5,000 grants to eligible independent restaurants. As the industry faces new challenges post-pandemic, the Restaurant Stronger grants will help restaurants fully reopen their doors, including staff hiring and training, COVID-related requirements, and inventory purchasing.

“Over the last 14 months, the support that Grubhub has given to the restaurant community has been extraordinary,” said Greg Hill, Founder of The Greg Hill Foundation. “They have ensured that the Restaurant Strong Fund was able to provide millions of dollars in grants to restaurants and their employees to help them survive. This next step will help the industry with what is hopefully a final step toward getting back to their normal.”

The Restaurant Stronger Grant program will be supported with a $2 million donation recommended from the Grubhub Community Relief Fund (GCRF), a donor-advised fund created by Grubhub to support charitable organizations helping restaurants, drivers and those in need impacted by COVID-19. This second phase of the program follows the Winterization Grants launched late last year from a $2 million donation that funded grants to nearly 200 independent restaurants. Upon being awarded one of the Winterization Grants, the team at S&G Restaurant in Chicago said, “This allowed us to keep the current employees we brought back on this summer and to give them an opportunity to earn a little during the holidays. I cannot tell you how opportune this grant was.”

“As we start to see the country open up after more than a year of uncertainty, we’re focused on supporting our restaurant partners as they are welcomed back into their communities in full,” said Kevin Kearns, senior vice president of restaurants at Grubhub. “However, we know that reopening comes with its own expenses, so it’s important for us to come together with the Restaurant Strong Fund again to help lift up the industry in this next, and hopefully final, phase of returning to our new normal post-pandemic.”

Starting May 25 through June 5, the Restaurant Strong Fund will accept grant applications from all restaurants with five or fewer locations in Atlanta, the San Francisco Bay Area (San Francisco, Oakland, Berkeley), Boston, Chicago, Las Vegas, the Los Angeles area (Los Angeles, Anaheim, Long Beach), New York City, Philadelphia, Portland, Sacramento, San Diego, Seattle, and Washington, D.C. The application period will close on June 5 and grants will be fully distributed to restaurants by June 11. Interested restaurants can learn more about the Restaurant Stronger Grant program and the full application process at https://www.restaurantstrong.org/restaurantstronger.

About The Greg Hill Foundation’s Restaurant Strong Fund
The Greg Hill Foundation responds to the immediate needs of families that have been touched by tragedy. Since its inception in 2010, the foundation has provided over $11,000,000 in grants to families and individuals in need. With more than 1 million restaurants in the U.S. employing over 15 million people nationwide, the foundation created the Restaurant Strong Fund to be able to assist restaurant owners and employees who have been impacted by Covid-19.

Grubhub Unveils Grubhub Direct, a Commission-Free Platform to Help Restaurants Reach Loyal Diners and Build their Brands Online

Independent restaurants can now use Grubhub technology for their own standalone personalized and branded ordering websites to take commission-free orders, market to their diners and control their customer data

CHICAGO, May 12, 2021 /PRNewswire/ — Grubhub today announced Grubhub Direct, a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data. With nearly 10 years building branded ordering and loyalty experiences for large restaurant chains, Grubhub is leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website—all without any marketing fees.

“We’re constantly listening and learning from our independent restaurant partners, and we’ve heard them. Restaurants want more options to build their brands online and maintain a loyal base of diners through their own channels,” said Matt Maloney, founder and CEO of Grubhub. “That’s why we’re opening our pipes and allowing restaurants to leverage our technology to grow their own brands and communities online. With Grubhub Direct, we’re further supporting restaurants as they rebound from COVID shutdowns into a much larger digital world, by giving them the tools to control their relationships with their diners.”

Grubhub Direct makes it easy for restaurants to develop a unique, highly customizable ordering website and start taking orders by leveraging Grubhub’s best-in-class technology. Restaurants receive access to a powerful suite of solutions at no extra cost, including:

Website design: Choose the fonts, colors and images that fit the restaurant’s brand for a consistent look and feel.
Customer relationship management (CRM): Access diner data including names, email addresses and order history (menu items, lifetime spend, order sizes and fulfillment methods).
Order management: Receive, confirm and cancel orders through the Grubhub platform.
Management portal: Manage menu, hours, financials and other restaurant settings; access reporting and performance insights; and identify future growth opportunities.
Loyalty and promotions: Attract new diners and create loyal ones with Grubhub’s loyalty tools; targeted and ROI-driven promotions; and analytics.
Care support: Benefit from Grubhub’s support team for help via phone, chat or email.

Grubhub Direct reflects our commitment to better support restaurants and help them build their business online, drawing from our deep experience building and powering ordering and loyalty platforms for leading brands such as Smoothie King. Now, independent restaurants can leverage the tools to connect directly with their diners, in addition to Grubhub’s existing Marketplace capabilities, to expand their marketing reach.

“Restaurant owners today are focused on what it takes to run their business and recover from the pandemic,” said Amy Le, owner and chef of Saucy Porka. “They often do not have the time that it traditionally takes to develop and manage their own ordering website, which is why tools like Grubhub Direct will give us a way to build our online brand presence and thoughtfully grow the relationship with our diners.”

“Our guests are always looking for the best loyalty and rewards, and through our branded ordering app, we have access to the tools and insights that enable us to create personalized promotional campaigns to help our guests on their health and fitness journey,” said Rebecca Miller, chief marketing officer at Smoothie King. “In today’s digital age, it’s crucial to have a comprehensive understanding of our guests and their ordering habits for acquisition and engagement efforts, and Grubhub’s technology solves for that—empowering our brand to grow and stand out in a crowded landscape.”

Grubhub will not charge any marketing or commissions to restaurants on Grubhub Direct orders. Restaurants will pay standard credit card processing fees and optionally, a highly competitive delivery fee, only if the restaurant chooses to have Grubhub drivers deliver for them. Tens of thousands of Grubhub restaurant partners deliver their own orders and would pay no delivery charge on Grubhub Direct. Additionally, we’re waiving setup and monthly hosting fees for Grubhub Direct through April 2022. Access to diner data, loyalty programs and promotions through Grubhub Direct is always free.

For more information and to sign up for Grubhub Direct, please visit get.grubhub.com/grubhub-direct.

Grubhub Expands Commitment to Women Culinary Leaders Through Partnerships with World Central Kitchen and Women Business Collaborative in Fourth Year of RestaurantHER

CHICAGO, March 1, 2021 /PRNewswire/ — In recognition of Women’s History Month, Grubhub is strengthening and expanding its commitment to grow the number of women-led restaurants, especially those impacted by COVID. It was four years ago with the creation of RestaurantHER that Grubhub first started using its technology platform to drive change and respond to the issues facing women in the restaurant industry. The company pledged to champion and support women-led restaurants, raise awareness about inequality in the industry and help improve things for the better.

As Grubhub kicks off its fourth year of RestaurantHER, we’re working with World Central Kitchen (WCK) and the Women Business Collaborative (WBC) to support and help amplify our ongoing efforts for women in the culinary industry.

RestaurantHER comes this year as women have lost the most jobs during the pandemic. In January 2021, women were still down 5.4 million jobs, which makes up 55 percent of total jobs lost. The restaurant industry was among those most impacted by COVID, and a majority of the workforce are women. Before COVID, female restaurant workers (especially owners and chefs) struggled to grow due to lack of sponsorship, funding and even workplace harassment. As a result, there are fewer women at the leadership level in restaurants. And now those numbers are dwindling even further.

“We are hopeful that across the country, RestaurantHER will spark a movement of support for women-owned and operated restaurants,” said Devry Boughner Vorwerk, Chief Corporate Affairs Officer at Grubhub. “Women restaurateurs are highly capable business leaders in the industry, and they often face barriers that their male counterparts do not. This month, and every month, at Grubhub, we want to shine a light on women-led restaurants and all the benefits these women bring to their communities through their dedication, their creativity and their cuisine.”

Since Grubhub began the RestaurantHER initiative in 2018, we’ve seen talented and aspiring chefs who have been able to succeed in part because of the resources and programs of RestaurantHER. Our incredible partners and diners have played a significant role in helping Grubhub work toward change. We worked with organizations such as the James Beard Foundation and Women Chefs & Restaurateurs to provide grants and tools for female chefs and culinary leaders to navigate and address the specific challenges they face in the industry. Additionally, Grubhub created a RestaurantHER map where diners can find a women-led restaurant near them.

To continue our efforts, Grubhub is supporting World Central Kitchen‘s Restaurants for the People program and specifically restaurants that are women-owned and operated. Grubhub will support these efforts through the Donate the Change program during Women’s History Month, where diners are invited to join us in helping these women. Grubhub’s Donate the Change feature allows diners who opt-in to round up their change on every order. All proceeds will go to World Central Kitchen to provide nourishing meals to help vulnerable communities impacted by the pandemic. Last year, Grubhub diners across the country generously donated a total of $21 million to support various organizations and communities in need through Donate the Change.

“We are grateful for Grubhub’s support and belief in our mission, and recognition that restaurants are a key part of the solution to the ongoing health, economic, and humanitarian crises. Their support will specifically help women-owned and operated restaurants that are a part of our Restaurants for the People program, which pays restaurants directly to help keep their business afloat while also providing tens of thousands of meals to people in need,” said Erin Gore, Vice President of Development at World Central Kitchen.

Grubhub is also excited to kick off a partnership with the Women Business Collaborative, an alliance of more than 44 women business organizations and thousands of individuals who are committed to gender equality in the workplace. Together, we’ll raise awareness and encourage Americans to support local women-owned restaurants throughout the month of March and throughout the year. We’ll also form an advisory board in 2021 composed of female restaurant owners to discuss issues in the industry and ways Grubhub and others can help.

“The time is now for all of us to commit to order from women-owned restaurants and tell the stories of our support in every community across this nation. We are devoted to this effort with RestaurantHER and Grubhub,” added Edie Fraser, CEO of Women Business Collaborative.

World Central Kitchen will also be Grubhub’s donation partner for our popular virtual concert series Sound Bites, which will feature performances by Megan Thee Stallion, Noah Cyrus and King Princess. Fans tuning in will be encouraged to scan customized QR codes that will pop up throughout the show to receive special discounts and Perks, along with exclusive behind-the-scenes footage from King Princess. For every QR code scanned at one point during the live stream, Grubhub will donate $1 (up to $100,000) to World Central Kitchen. The free Sound Bites concert will take place on Friday, March 26 at 7 p.m. ET on the Grubhub YouTube channel.

Grubhub’s commitment to support women in the restaurant industry will continue as long as it takes to see equality, and we hope our community of diners will join us by supporting female chefs and owners, and their delicious culinary creations, year-round. Visit the Grubhub app, Grubhub.com or RestaurantHER.com to find a women-led restaurant near you.

About Grubhub
Grubhub (NYSE: GRUB) is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as over 31 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with over 265,000 of these restaurants in over 4,000 U.S. cities. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

News Tag: Support