News Category: Restaurants

Grubhub CEO letter to congressional leaders in support of The RESTAURANTS Act of 2020

The Honorable Nancy Pelosi

Speaker of the House of Representatives

The Honorable Kevin McCarthy

Republican Leader, House of Representatives

The Honorable Mitch McConnell

Majority Leader, US Senate

The Honorable Chuck Schumer

Minority Leader, US Senate

Dear Congressional Leaders:

Grubhub is the leading online and mobile food-ordering and delivery marketplace with the largest network of restaurant partners in the United States, as well as more than 27 million active diners. With over 225,000 restaurant partnerships in more than 4,000 cities, we are proud of our ability to help drive local revenue by connecting diners with the food they love from their favorite local restaurants.

These are uncertain times, and while we can’t predict what tomorrow will bring, we recognize our responsibility to do all we can to help keep restaurant doors open. Our business is based on restaurants like the local coffee shop, the burrito joint, the sandwich place, or that great wing spot thriving. And over the last six months, we’ve also seen restaurant owners and delivery drivers fill an essential need in their communities. As a result,we’ve made it our mission to support restaurants and spent $100 million in the second quarter alone to support restaurants, drivers and the communities they live in.

However, the plight of restaurants is of such a magnitude that it requires federal intervention. Now is the time to show these struggling restaurants support by passing the bi-partisan RESTAURANTS Act of 2020. Grubhub stands ever-appreciative of the leadership of Representative Blumenauer and Senator Wicker for introducing this important legislation in both the House and Senate and strongly urges all members of Congress and the Senate to sponsor and pass this critical proposal.

According to the Independent Restaurant Coalition (IRC), the food service industry directly employs over 11 million people across the country, and indirectly supports 5 million more workers up and down the supply chain. Now, up to 85% of independent restaurants face the grim reality that they may have to close their doors permanently. This important legislation provides for a $120 billion Revitalization Fund that will immediately infuse desperately needed capital into local economies and will help small independent restaurants and the broader restaurant community rebuild after months of closure and what will be months of reduced revenue as a result of social distancing. The Revitalization Fund would generate $248 billion in net economic benefit, and save the jobs of millions of workers in the service industry. It is estimated that one in four jobs lost during the pandemic was from the food and beverage industry, disproportionately impacting people of color and single mothers.

Grubhub again encourages all members of Congress to support The RESTAURANTS Act, and looks forward to working together to protect our restaurants and re-open our country.

Thank you for your continued leadership.

Sincerely,

Matt Maloney

Founder and CEO

Supporting Restaurants and Communities Through COVID-19 and Beyond

These are uncertain times, and while we can’t predict what tomorrow will bring, we recognize our responsibility to do all we can to help keep restaurant doors open. Our business depends on restaurants like the local coffee shop, the burrito joint, the sandwich place, or that great wing spot. And over the last six months, we’ve seen restaurant owners and delivery drivers fill an essential need in their communities.

Put simply: We’ve made it our mission to support restaurants. That’s why we’re sharing an update on our efforts to help our restaurants and communities during this challenging time.

We spent $100 million to support restaurants, drivers and diners.

It became clear early in the pandemic that restaurants needed our support, first as a bridge to federal aid and then to help them survive this time through delivery and pickup orders. In early May, we committed to funding what we anticipated would be $50 million – from the start of April through the end of June – toward driving orders and keeping communities safe. When June came to a close, we had spent twice that amount.

  • $85 million went to driving more orders to restaurants through coupons we funded, reduced diner fees, and increased advertising. This investment stimulated more than $200 million of incremental sales for our restaurant partners.
  • $15 million went to protecting restaurants, drivers and diners. We sent 250,000 personal protective equipment kits to drivers and recognized their efforts with increased pay and more bonuses. We also provided restaurants with tamper-evident stickers giving peace of mind to restaurants and diners that their food would stay secure and untouched in transit.

We gave restaurants more flexibility.

As a demand-generation engine first and a delivery service second, Grubhub is rooted in products and features for restaurants to drive and fulfill orders in the ways that make the most sense for their business. Our established technologies have never been more important, and we complemented them with new offerings that serve restaurants, drivers and diners.

  • Offered since 2013, online ordering links make it easy for restaurants to add online ordering directly to their website. Grubhub does not charge a marketing fee on these orders because the restaurant generated the demand and they should keep the revenue. We’ve facilitated millions of orders to restaurants through these online ordering links.
  • We power websites, apps, loyalty programs and ordering platforms for restaurants through our in-house agency, LevelUp. These products showcase the restaurant’s brand, enabling them to build loyalty and drive delivery and takeout orders however is best for them. In the coming months, with our Grubhub Direct web product, we will also pilot white-label capabilities for SMBs to reach restaurants that previously didn’t have the resources to devote to a customized direct-order website.

  • Grubhub Ultimate now lets diners place in-person orders from start to finish on their smartphone via a QR code instead of touching a kiosk. We’re extending this feature to SMB restaurants without Ultimate by offering a free, custom window sign that includes a QR code for a contact-free pickup ordering experience without any marketing fees. We’ve already sent signs to hundreds of SMB restaurants.

  • Smart Promotions use data to help restaurants grow their orders. Restaurants use the Grubhub for Restaurants portal to specify goals and a monthly Smart Promotions budget, then Grubhub recommends and implements the most effective promotions for their business. We’ve also matched Smart Promotions budgets, allowing restaurants’ investments in these promotions to go twice as far.

    • We continually put data in the hands of restaurant owners through our Insights Dashboard on the Grubhub for Restaurants portal. The dashboard gives a detailed look at daily and weekly sales, orders, menu item performance metrics and trends, all in one place, with new data points frequently added to the dashboard based on feedback from restaurant partners.
  • We implemented contact-free delivery and curbside pickup to keep our restaurants, drivers and diners safe during the pandemic. Contact-free delivery is the default option for diners at check-out, and restaurants can offer curbside pickup to diners and drivers to prevent groups from gathering in the restaurant.

We dedicated more than $7 million and counting to local communities.

Since 2018, our Donate the Change product feature has allowed diners to support organizations that help those in need across the nation by rounding up their total to the nearest dollar. Our diners have collectively donated over $1 million per month through Donate the Change, enabling our charitable partners to make a big impact.

We established the Grubhub Community Relief Fund to provide financial relief for our community, including restaurant partners and drivers. More than $7 million donated by Grubhub and our diners is going to charitable organizations that support communities impacted by COVID-19. These include:

  • The Restaurant Strong Fund gives direct financial support to independently-owned SMB restaurants and their employees. Our donation goes to restaurants and their employees in Chicago, Boston, Philadelphia, New York City and Detroit.
  • MEANS makes it possible to donate food from independent restaurants that would have gone to waste to local emergency feeding services. Grubhub’s donation will be used to purchase left-over food from restaurants in Chicago, Los Angeles, Philadelphia and Providence.
  • World Central Kitchen has activated a network of restaurants and food service providers to safely produce individually packaged fresh meals that are delivered to those in need. Grubhub’s donation paid restaurants for these meals and handled delivery logistics in New York City.
  • The Food Bank of New York City provides emergency meals to vulnerable New Yorkers impacted by the economic downturn and COVID pandemic.
  • The Boys and Girls Club of America offers critical services for young people across the country and much-needed childcare services for essential workers. Grubhub’s donation is supporting the costs of re-opening key childcare centers in New York City.

We also took steps to feed frontline workers through partnerships with Verizon and Hellmann’s Food Relief Fund. Tens of thousands of meals, prepared by local restaurants, were given to healthcare workers in New York City hospitals free of charge. These programs helped both restaurant workers and hospital staff, and leveraged Grubhub’s delivery network to get food from restaurants to the hospitals.

Our work is not done. We’re committed to continuing to add features, products and resources that help our restaurants weather this crisis and support their communities. Restaurants have trusted us as a partner for more than 20 years – we look forward to serving them for the next 20.

Chipotle Announces Partnership With Grubhub To Expand Delivery Footprint

NEWPORT BEACH, Calif., June 29, 2020 /PRNewswire/ — Chipotle Mexican Grill (NYSE: CMG) announced today that it is partnering with Grubhub, the nation’s leading pickup and delivery marketplace with the largest network of restaurant partners, to expand its delivery footprint in the U.S. Chipotle and Grubhub have established a fully-integrated partnership to provide efficient operations and a seamless diner experience, ensuring food arrives as fresh and fast as possible. Available now, customers can order from Chipotle locations through the Grubhub app or Grubhub.com.

Digital orders from Chipotle are customized via the brand’s Digital Kitchens, which are comprised of a dedicated ingredient station and operated by a special team in nearly all Chipotle locations. Chipotle deliveries also feature a tamper evident packaging seal to help ensure food is untouched during delivery. Grubhub users will also default into contact-free delivery, which allows diners to request their food be left in the lobby or at the doorstep to avoid a direct handoff for their safety and the safety of their driver.

“We are working tirelessly to ensure our network of delivery aggregators can reach as many consumers as possible to deliver real food directly to their doorstep,” said Chris Brandt, Chief Marketing Officer at Chipotle. “We’re happy to utilize Grubhub’s expansive network to reach more Chipotle fans across the country.”

“While more people are staying home in today’s environment, we want to ensure we’re giving our diners the best options and making the experience as safe as possible,” said Seth Priebatsch, Head of Enterprise at Grubhub. “Chipotle is a beloved brand, and we’re thrilled to extend their fresh menu to our millions of diners across the country.”

Investing in digital and increasing access are primary focuses for the business. Chipotle grew its digital sales by 80.8% year over year as of the Company’s Q1 earnings.

ABOUT CHIPOTLE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of March 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 85,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and former executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit WWW.CHIPOTLE.COM

About Grubhub
Grubhub (NYSE: GRUB) is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features nearly 300,000 restaurants and is proud to partner with more than 200,000 of these restaurants in over 4,000 U.S. cities. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

Related Links

https://www.chipotle.com

Grubhub and Major Cities Across the U.S. Launch Economic Relief Effort up to $100 Million for Independent Restaurants and Delivery Partners Impacted by COVID-19

Mayors of Chicago, New York City, San Francisco, Boston and Portland Team with Grubhub to Suspend Fees from Independent Restaurants
Grubhub Sets up Charitable Fund for Impacted Drivers and Restaurants

CHICAGO, March 13, 2020 /PRNewswire/ — In collaboration with the mayors of large cities across the United States who are on the front lines of the COVID-19 response efforts, Grubhub today announced it is temporarily suspending collection of up to $100 million in commission payments from impacted independent restaurants nationwide.

Grubhub’s initiative will provide immediate and substantial cash flowrelief to qualified independent restaurants — restaurants that make up the majority of Grubhub’s 350,000+ restaurant community and drive more than 80 percent of the company’s orders.

Matt Maloney, Grubhub Founder and CEO said: “Independent restaurants are the lifeblood of our cities and feed our communities. They have been amazing long-term partners for us, and we wanted to help them in their time of need. Our business is their business — so this was an easy decision for us to make.”

Grubhub has also created a fund that will enable proceeds from its Donate the Change program to go toward charitable organizations that support restaurants and drivers impacted by the COVID-19 health crisis. The program will allow diners to round up the change from every order and donate it to the Grubhub Community Relief Fund — with donations from Grubhub+ (and Seamless+) members matched by the company. Grubhub has been raising more than $1 million dollars per month through Donate the Change.

Grubhub will work with local city officials to identify the organizations that can utilize the funds and to consider other support programs during the pandemic.

“The City of Chicago is deeply concerned about the risk COVID-19 is placing on the health of our residents and communities, as well as the impact it’s having on our working families and neighborhood economies and restaurants,” said Chicago Mayor Lori E. Lightfoot. “That is why we applaud corporate leaders like Grubhub who are stepping up with practical measures to support small businesses and their employees. Now more than ever, we must work together to ensure hardworking Chicagoans receive the support they need to thrive while also staying safe, secure, and healthy.”

In Chicago, where Grubhub was founded in 2004 and is headquartered today, there are more than 10,000 restaurants on the platform, and thousands of drivers bringing delicious food from these restaurants to hungry diners. This relief fund will provide support for food industry workers, which are anticipated to become among some of the most impacted by the economic losses due to coronavirus and social distancing practices. This includes residents at small, neighborhood-based businesses like Chicago’s Home of Chicken & Waffles, based in Bronzeville.

As dine-in traffic is expected to slow up to 75 percent over the next few weeks, restaurants will rely on pickup and delivery orders to stay in business. “We have seen revenue decrease in the past week as a direct result of our customers staying home,” said Darnell Johnson, owner of Chicago’s Home of Chicken & Waffles. “Grubhub has helped us generate more delivery and takeout orders as our customers’ dining habits have changed. This has helped us continue serving our loyal customers and our employees can continue living a sustainable lifestyle.”

“Banding together during hard times, putting people over profit, and supporting our local businesses is a model we should all follow, and I thank Grubhub for leading the way,” said New York City Mayor Bill de Blasio.

“Restaurants are a pillar of the San Francisco small business economy and so important to the culture of this city,” said Joaquin Torres, Director of San Francisco’s Office of Economic and Workforce Development. “We are committed to doing everything in our power to support them in this time of crisis, but if we want to come through this public health emergency intact, we’ll need more private sector partners to follow Grubhub’s lead, do the right thing and invest locally to mitigate this crisis.”

These initiatives follow a series of measures taken by Grubhub to keep restaurants, diners, and drivers safe during the outbreak – including contact-free delivery and health and safety guidance to drivers, restaurants and diners. Additionally, Grubhub offers pickup from the largest restaurant network in the country, which helps individuals who might feel safer acquiring food on their own.

About Grubhub
Grubhub (NYSE: GRUB) is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as more than 22 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 350,000 restaurants and is proud to partner with more than 165,000 of these restaurants in over 3,200 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

Grubhub Kicks Off Third Year Of RestaurantHER, Continuing Support For Women In The Restaurant Industry

Funded by the more than $1 million raised by diners during 2019 RestaurantHER, James Beard Foundation announces new platform for women in leadership

CHICAGO, March 10, 2020 /PRNewswire/ — Grubhub, the nation’s leading pickup and delivery marketplace with the largest restaurant network, is continuing its commitment in supporting women-led restaurants during the third year of its RestaurantHER initiative.

Last year Grubhub diners donated more than $1 million to the James Beard Foundation’s women’s initiatives, and in 2020 the organization is putting those funds to work. With the assistance of Grubhub, the James Beard Foundation will be launching a new digital platform to provide women in the industry with accessible resources, substantially broadening its impact beyond the nearly 400 women the program now supports annually. The platform will provide educational guides on financing and best practices for business planning, as well as opportunities for members to network and connect with potential mentors through local community meet-ups and relevant industry events. Grubhub will also continue supporting local restaurant communities through RestaurantHER, encouraging diners to order from the growing, first-of-its-kind map of women-led restaurants, which now features nearly 50,000 restaurants.

“Thanks to partnerships with leaders like Grubhub, we’ve been able to make a positive impact in supporting women-led restaurants in the industry,” said Clare Reichenbach, CEO of the James Beard Foundation. “We’ve seen women executive chefs grow in representation within the industry, and although we have a long way to go to achieve gender parity, we’re certainly heading in the right direction.”

“Having access to tangible resources like the James Beard Foundation’s programming is invaluable, and extending these to even more women with support from Grubhub is very exciting. The organization’s ‘Owning It’ workshop was incredibly impactful, giving us the opportunity to network and connect with other women in the industry and provided real tools to help define, shape, and better our business,” said Valerie Zweig, co-founder of Prescription Chicken. “From writing down the vision for our companies to hearing from and interacting with varied industry experts and even doing a live pitch to a panel of investors, we left with practical tools that we have already started implementing into our business.”

Since its inception in 2018, RestaurantHER has helped raise awareness about the long-standing issues impacting women in today’s restaurant industry. In a partnership with Women Chefs & Restaurateurs (WCR), Grubhub supported the development of “Sharpen Your Skills,” a toolkit for aspiring female chefs and culinary leaders to help women navigate and address the challenges they face in the restaurant industry. Additionally, Grubhub contributed to WCR’s scholarship and mentorship programs, assisting and connecting over a dozen women in the culinary industry through formal apprenticeships.

“We’re proud to continue our efforts to drive change in the restaurant industry. Gender equality is important to us, and it’s important to our diners, too,” said Jessica Burns, Vice President of Brand Marketing and Creative at Grubhub. “While there’s still progress to be made, women now make up 22% of all chefs and head cooks, a rise from just over 19% in 2017. At the end of the day, we have a responsibility to raise awareness and give a voice to women in today’s industry, and with partners like the James Beard Foundation we’re able to do just that.”

For more information on Grubhub’s RestaurantHER initiative or to check out the map of women-led restaurants, visit RestaurantHER.com. To find out more about the James Beard Foundation’s women’s initiatives, visit JamesBeard.org.

About Grubhub
Grubhub (NYSE: GRUB) is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as more than 22 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with more than 155,000 of these restaurants in over 3,200 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

 

Grubhub Launches Ultimate Technology For Restaurants To Address $250+ Billion U.S. Takeout Market

– Diners to enjoy order transparency and time savings –
– Restaurants to see increased order volume, revenue and staff efficiency –

CHICAGO, Jan. 23, 2020 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering and delivery marketplace, today launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Replacing error-prone handwritten scribbles and shouts, Ultimate is a digital workflow solution, connecting the front- and back-of-the house directly with diners and creating a transparent view into their order status – whether diners order for pickup or delivery on Grubhub, at an in-store kiosk, or directly with a cashier.

There are four components that make up the Ultimate technology:

  • Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app
  • Heads-up customer displays to show real-time order estimates across all channels
  • In-store self-ordering kiosks to complement the Grubhub app
  • Kitchen display system (KDS)

“Diners have come to expect ordering ahead for pickup to breeze through busy rush hour crowds and grab their morning coffee or lunch, but currently they can only enjoy this convenience at large QSRs. Ultimate now gives restaurants of any size this ability to please diners with an easy, digital pickup experience,” said Matt Maloney, Grubhub founder & CEO. “With Ultimate, we went even further by building integrated kiosks and a digital queue – in person and online – so diners can see the exact status of their order at any time. Most people do not want to order in person or by calling if they have an alternative, and by integrating pickup with delivery orders our restaurant partners have a complete picture to more efficiently manage their operations.”

Pickup, which composes more than half of the over $250 billion U.S. takeout market, is a massive and growing opportunity that has not yet been transformed by digital ordering. The Ultimate technology accelerates adoption of digital pickup and improves capacity management for restaurants of all sizes, giving unique line of sight into all ETAs regardless of the ordering channel. Whether ordering on-the-go or in-person from the cashier or a kiosk, diners get complete visibility in the app and on the displays at the storefront through the Ultimate technology.

“Ultimate is exactly what I was looking for but didn’t know it,” said David Morton, co-owner of Chicago-based DMK restaurant group. “We have designed our new restaurants around this technology because it allows us to provide better service to our customers with less effort and cost. This is a game changer in quick-serve and fast casual restaurants.”

With more than five years of research and development, Ultimate began as an in-app queue where college students could order ahead while sitting in class and have a real-time view of exactly how many orders were ahead of them. They could continue to monitor their order status and would be notified when their order was ready. This transparency allowed students to manage their schedules and avoid skipping meals or eating at other restaurants because of unexpected long lines at their favorites – and still get to their next class on time.

“Students enjoy the convenience of self-ordering opportunities, and we’ve seen demand for our food service operations increase since installation across our campus. It increased the efficiency of our operation while providing a service that is highly desired by our students,” said Zia Ahmed, Senior Director, Dining Services at The Ohio State University.

In addition to ordering ahead via Grubhub, in-store ordering kiosks allow restaurants to migrate employees away from the cash register and back to food prep lines and fulfilment areas, expediting and ensuring accuracy of orders and increasing throughput. Real-time ETAs appear once an order is placed, allowing customers and delivery drivers to precisely time their arrival, avoiding unnecessary and frustrating waiting. Driving further efficiency, the queue seen by customers is identical to that seen by all employees throughout the restaurant, sharing automatic updates at each stage of the order process.

The Ultimate technology also unlocks the potential for stadiums and food halls to join the next generation of restaurants, opening up a new experience for today’s digitally-savvy diner. Instead of standing in never-ending lines, sports fans and concert-goers can order ahead directly from their seat via Grubhub, watching their place from the in-app queue for the exact moment the order is ready. Food halls are able to provide diners a real-time view into wait times for a variety of restaurants, giving the diner control of balancing the choice between restaurant selection and time to food pickup.

Restaurant owners and staff now have access to a custom-built solution, smoothing out process and demand during daily rushes. Currently in over 100 locations, the Ultimate pilot rollout has focused on New York City and Chicago where restaurants have seen pickup demand impact their bottom line. “Since installing Ultimate, I’ve seen sales increase by 10% and employee costs decrease by 15%. I have staff preparing food instead of taking orders and my customers love the kiosks and transparency. This is a millennials’ dream come true,” said Joe Germonatta of Art Bird & Whiskey Bar in Grand Central Station.

For more information, visit ultimate.grubhub.com.

About Grubhub

Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as the largest diner base. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 140,000 restaurant partners in over 2,700 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages.

Shake Shack Begins Nationwide Delivery With Grubhub

Co-marketing efforts to now launch in more than 140 locations across the U.S. with exclusive offers and experiences for Grubhub and Shake Shack diners, including free delivery through November 17th

NEW YORK and CHICAGO, Nov. 14, 2019 /PRNewswire/ — Today, Shake Shack (NYSE: SHAK), the modern day “roadside” burger stand, will officially begin delivery nationwide with Grubhub (NYSE: GRUB), the nation’s leading online and mobile food-ordering and delivery marketplace. With more than 140 restaurants across the U.S. now available for delivery on Grubhub, diners can order their Shake Shack favorites with free delivery today through November 17th*.

“As we begin our integrated partnership with Grubhub, we’re focused on creating the best delivery experience for both our restaurant operators and our guests,” stated Randy Garutti, chief executive officer of Shake Shack. “We’re committed to being an accessible omnichannel business, giving our guests the chance to experience Shake Shack whenever they want it, with convenience and ease. We’re excited to launch this partnership nationwide and begin our marketing efforts together across the country.”

After various pilots, Shake Shack chose Grubhub as its exclusive integrated national delivery and marketing partner. Delivery on Grubhub is now available at nearly all Shake Shack locations nationwide and other elements of the partnership will be launching throughout 2020. With Grubhub’s “Just in Time” technology, pickups by drivers will be timed to the moment an order is ready, resulting in faster delivery, fresher food and a better guest experience. Shake Shack will also benefit from Grubhub’s enterprise support team, with dedicated resources for both customer and operations support. In addition to leveraging the expansive diner base of Grubhub’s marketplace, the relationship will also leverage a unique data-sharing partnership, allowing both Shake Shack and Grubhub to reward loyal diners with special experiences and promotions throughout the year.

“We’ve been able to build out a deeply-integrated and robust partnership that positively impacts all parties, including the restaurant and our diners,” said Matt Maloney, founder and chief executive officer at Grubhub. “Shake Shack is an exciting addition to our growing number of restaurants, and we know diners will be eager to order their favorites for delivery. With the power of both brands, we’re confident in our execution ahead and the large opportunity that this partnership represents for both Shake Shack guests and our diners. ”

To celebrate the launch, now through November 17th, diners can order their favorites with free delivery on all Shake Shack orders. Next month, Shake Shack and Grubhub will also be partnering to bring diners in the Houston area an exclusive, invite-only music and culinary experience. Diners can now find a nearby Shake Shack for delivery through Grubhub online or on the Grubhub app.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as the largest diner base. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 140,000 restaurant partners in over 2,700 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages.

About Shake Shack
Shake Shack (NYSE: SHAK)  is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers, chicken sandwiches and flat-top Vienna beef dogs (no hormones or antibiotics – ever), spun-fresh frozen custard, crinkle cut fries, craft beer and wine and more. With its fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community gathering place with widespread appeal. Shake Shack’s mission is to Stand for Something Good®, from its premium ingredients and caring hiring practices to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 260 locations in 30 U.S. States and the District of Columbia, including more than 85 international locations across London, Hong Kong, Shanghai, Singapore, Philippines, Mexico, Istanbul, Dubai, Tokyo, Moscow, Seoul and more.

*More details about this promotion can be found here.

 

Just Salad Partners Exclusively with Grubhub to Launch Virtual Health Tribes™ Restaurant

The healthy fast casual concept is catering to the diverse dietary preferences of its guests

NEW YORK, Oct. 10, 2019 /PRNewswire/ — Just Salad, the NYC-based fast casual concept that cultivates healthier lifestyles by serving real food at an affordable price, is exclusively partnering with Grubhub, the nation’s leading online and mobile food-ordering and delivery marketplace, to launch a new virtual restaurant, Health Tribes™. The digital-only concept features a variety of diet-specific recipes that will be available exclusively on Grubhub and orderjustsalad.com beginning Thursday, October 10th.

Supporting Just Salad’s “Healthy for Everyone” mission, Health Tribes customers can find nutritionist-verified recipes based on their individual dietary preferences. Just Salad developed the Health Tribes virtual restaurant to provide curated recipes for those following Keto, Vegan, Gluten-Free, and Paleo diets.

“Just Salad has always been dedicated to making healthy food accessible to everyone, and the Health Tribes brand is a continuation of that mission,” said Stephen Swartz,VP of Marketing at Just Salad. “As the dietary needs and preferences of our guests evolve, we’re taking this step with Grubhub to evolve right alongside them.”

“Whether it’s picking up on the go or ordering lunch to the office, Just Salad has recognized the changing tastes of consumers, and we’re excited to partner with them on this new concept. We want to empower our diners to find what they want – and need – for their own lifestyle, and the new Health Tribes menu is making that possible,” said Raleigh McClayton, VP & GM, Business Development/Enterprise at Grubhub. “By leveraging our data and insights across the platform, we were able to work with Just Salad to help strategically inform new concepts and menus, and we see this as the first phase of innovation around their virtual restaurant concepts.”

In addition to existing favorites like The California (Keto, Gluten-Free, and Paleo) and Tokyo Supergreens with Tofu (Vegan), Health Tribes features exciting new salad and warm bowl recipes developed by Just Salad’s R&D team, including:

  • Feisty Fiesta Bowl (Vegan): Cauliflower + Broccoli Rice, Red Cabbage, Corn, Grape Tomatoes, Pickled Red Onions, Tortilla Chips, Cilantro
  • Beyond Tex Mex (Vegan): Supergreens Blend, Beyond Beef® Meatballs, Black Beans, Corn, Pickled Red Onions
  • Mushroom Harvest Bowl (Vegan): Black Rice + Bulgur Wheat, Supergreens Blend, Organic Sesame Tofu, Roasted Balsamic Mushrooms, Broccoli, Carrots
  • Warm Shawarma Bowl (Keto): Cauliflower + Broccoli Rice, Baby Spinach, Warm Chicken Shawarma, Pickled Red Onions, Grape Tomatoes, Cilantro (Net Carbs: 17g)
  • Spicy Buffalo Bowl (Keto): Cauliflower + Broccoli Rice, Kale, Grilled Chicken, Sharp White Cheddar, Celery, Carrots (Net Carbs: 15g)
  • Pesto Parm (Keto): Kale + Spinach, Red Cabbage, Grilled Chicken, Shaved Parmesan, Grape Tomatoes (Net Carbs: 12g)
  • Protein Power (Paleo): Romaine + Arugula, Grilled Chicken, Roasted Sweet Potatoes, Hard-Boiled Egg, Avocado, Grape Tomatoes
  • Mediterranean Bowl (Paleo): Cauliflower + Broccoli Rice, Arugula, Warm Chicken Shawarma, Carrots, Cucumbers
  • Cauli-Crunch Bowl (Paleo): Cauliflower + Broccoli Rice, Arugula, Grilled Chicken, Pumpkin Seeds, Grape Tomatoes, Carrots

Just Salad has been committed to making healthy food accessible since its founding in 2006. The company offers 10 items under $10 and over 6,500 possible build-your-own meal combinations, making healthy eating possible for any budget or lifestyle.

About Just Salad
Just Salad is a fast casual concept that cultivates healthier lifestyles by serving real food at an affordable price. With the freshest salads, wraps, warm bowls, avocado toast, and more, there’s something healthy for everyone. Just Salad is the home of the World’s Largest Restaurant Reusable Program, saving over 75,000 pounds of plastic each year through its reusable bowl program. The company was founded in 2006 in New York City and now employs over 1,000 teammates across nearly 50 locations in New York, New Jersey, Florida, Illinois, Pennsylvania, North Carolina, and Dubai. Learn more at justsalad.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as the largest diner base. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 125,000 restaurant partners in over 2,400 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages.

Grubhub And McDonald’s Celebrate Partnership With Exclusive Deals In New York & Tri-State Area

McDelivery now available from approximately 500 locations on Grubhub and Seamless

CHICAGO, Oct. 7, 2019 /PRNewswire/ — Today, McDonald’s USA announced expanded delivery availability with Grubhub (NYSE: GRUB), the nation’s leading online and mobile food-ordering and delivery marketplace, across New York and the Tri-state area. Following the partnership announcement last month, customers can now order McDelivery from approximately 500 McDonald’s locations on Grubhub and the company’s New York brand, Seamless.

“At McDonald’s, we are committed to finding innovative ways to best serve our customers, whether that be in-restaurant or in the comfort of their homes. Through this partnership with Grubhub, we are thrilled to create more options for them to enjoy their favorite McDonald’s menu items via McDelivery,” said Katie Hunt-Rotolo, McDonald’s Owner/Operator and President of the New York Tri-state Owner/Operators Association. “We’re pleased to see the excitement our customers have shown for McDelivery being available on Grubhub and Seamless across New York and the Tri-state area, and we’re proud to offer them new levels of choice and convenience.”

To celebrate the launch, Grubhub and McDonald’s will partner together to give customers exclusive delivery deals and experiences. For the rest of the year, the two brands will join forces to help turn usually-gloomy Mondays into happy ones with McDelivery, one McNugget® at a time. This afternoon, customers can tune into @Grubhub‘s Twitter for a chance to receive $5 off their next McDelivery®. On each Monday throughout the rest of the year, Grubhub and McDonald’s will continue bringing happiness to the start of the week with $5 off for the first 1,000 diners who redeem the promotion (details will be posted every Monday on the Grubhub Twitter account). Additionally, starting today for a limited time, Grubhub and Seamless customers can also take advantage of a $0 delivery fee on their orders.* Whether it’s a classic Egg McMuffin for breakfast in bed or a spread of McNuggets for the office, customers can order in – whatever the occasion – without the delivery fee.

“Giving our diners the best restaurant options and more of their favorites is a top priority, and adding McDonald’s to that list is an exciting moment,” said Seth Priebatsch, head of enterprise at Grubhub. “In less than 60 days, we’ve been able to integrate, pilot, and launch our availability to millions throughout New York and other markets, making the dream of McDelivery even more of a reality.”

McDelivery will be available on Grubhub and Seamless across the state of New York and the Tri-state area starting October 7. To place a McDelivery order, visit Grubhub or Seamless for more details. To stay up-to-date on trends and restaurants nearby, check out the Grubhub Blog or follow along on Facebook and Instagram.

About McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 38,000 locations in over 100 countries. Approximately 93% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.

About Grubhub
Grubhub (NYSE:GRUB) is the nation’s leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as the largest diner base. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 125,000 restaurant partners in over 2,400 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages.

* Terms and conditions apply at https://lp.grubhub.com/legal/mcds-fd/  

Bon Appétit Opens Virtual Restaurant in Chicago

Favorites from America’s No. 1 Food Magazine Available Now Exclusively through Grubhub

CHICAGO, Sept. 24, 2019 /PRNewswire/ — Bon Appétit, the award-winning food lifestyle brand, announced today the launch of Bon Appétit, Delivered, a virtual restaurant featuring dishes curated by the Bon Appétit Test Kitchen. The delivery-only concept is available exclusively in Chicago through Grubhub (NYSE: GRUB), the nation’s leading online and mobile food-ordering and delivery marketplace. The virtual storefront is operated by Lettuce Entertain You Enterprises (LEYE), a multi-concept restaurant group based in Chicago.

Bon Appétit, Delivered  brings the brand’s most popular dishes from the pages of its magazine, website and Instagram feed to life. All recipes are developed by the brand’s famed Test Kitchen editors and are produced in collaboration with LEYE.

“For those times when you just don’t want to cook, we’re making our favorite things to eat right now available for delivery,” said Bon Appétit Editor-in-Chief Adam Rapoport. “From Sambal Chicken Skewers to our Garlickiest Fried Rice and so much more, these delicious meals will come fully prepared, right to your door.”

The menu is available for lunch and dinner, and offers seasonal ingredients and dishes on a rotational basis. Dishes available now include: Cauliflower Bolognese, Broccoli Caesar Salad, Lemon and Garlic Roasted Chicken Thighs with Warm Honey Glazed Brussel Sprouts, Cider Braised Pork Shoulder with Butternut Squash, and more. The full menu is available here.

“We are thrilled to work with a partner of Bon Appétit‘s caliber to bring a menu that will excite our diners,” said Padma Rao, vice president of special projects at Grubhub. “This concept is a great example of how LEYE and Grubhub are pursuing creative, exclusive concepts to bring more variety to diners.”

This is the second delivery-only concept in which LEYE and Grubhub have partnered in the Chicago area, underscoring a shared commitment to deliver creative menus from the brands diners love. Virtual restaurants help chefs, owners and operators more nimbly capitalize on culinary trends and local preferences to receive more orders from Grubhub’s leading diner network.

“We’re excited to continue our partnership with Grubhub to offer some of Bon Appetit’s most beloved dishes for delivery in Chicago,” said R.J. Melman, president of LEYE. “We look forward to preparing these delicious recipes from one of the food world’s most iconic brands in our kitchens for this new virtual restaurant.”

Bon Appétit, Delivered  is open for delivery Monday through Friday between 11 a.m. – 9 p.m. and Saturday – Sunday between 3:30 p.m. – 9 p.m. CT. Visit BonAppetitDelivered.com for more details and to confirm delivery availability in your area.

Press images can be downloaded here. Please credit Alex Lau, Bon Appétit.

About Bon Appétit
Bon Appétit is where food and culture meet. The award-winning No. 1 food lifestyle brand covers food through the lens of cooking, fashion, travel, technology, design and home. As the leading arbiter of taste, its home-grown talent and tireless dedication to recipe testing separates it from the competition by miles. Bon Appétit has been named to Advertising Age’s A-List for eight consecutive years, including Magazine of the Year 2013 and 2017, Brand of the Year 2015, and Digital and Video recognition in 2019, and has been named to Adweek’s Hot List every year since 2012, including Hottest Food Magazine in 2013, 2017 and 2018. Bon Appétit has also been nominated for 32 National Magazine Awards in the past six years, including wins in 2014 for General Excellence and Photography, and in 2017 for General Excellence. For more, visit bonappetit.com and follow @bonappetitmag.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as the largest diner base. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 125,000 restaurant partners in over 2,400 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages.

About Lettuce Entertain You Enterprises
Based in Chicago, Lettuce Entertain You Enterprises Inc. (LEYE) is one of the nation’s leading independent restaurant groups, owning, managing or licensing more than 130 establishments in Illinois, Minnesota, Maryland, Nevada, California, Virginia and Washington DC. The restaurants range from the casual style and cuisine of the original restaurant, R.J. Grunts (opened in 1971), to the formal elegance of Michelin-starred Everest. Follow us @LettuceEntertainYou or visit leye.com for more information and a full list of Lettuce restaurants.