Hospitality Archives

Grubhub adds InTown Suites to its Hospitality Roster

Grubhub Onsite, a full-service technology solution for college campuses and hotels, is partnering with InTown Suites, one of America’s largest wholly-owned economy extended stay brands, to bring mobile ordering and delivery to nearly 200 InTown and Uptown Suites locations across the country.

Guests at InTown and Uptown Suites locations can order meals and convenience items from the Grubhub app via geolocation and QR codes around each property, directing them to Grubhub’s Marketplace of more than 355,000 merchants, including convenience and grocery. The hotel location and courier drop-off instructions automatically populate at checkout for maximum ease of use. Guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

InTown Suites is the first extended stay hospitality brand partner for Grubhub. Suites are fully furnished and come with an in-room kitchen with a full-size refrigerator, a two-burner stove top and a microwave to store and reheat leftovers.

“With Grubhub available at their fingertips, InTown and Uptown Suites’ guests can enjoy new local restaurants and have easy access to grocery and convenience items, “said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “This partnership gives guests more mealtime options during extended stays, making for a comfortable guest experience.”

“We are excited to launch Grubhub at all 196 InTown and Uptown Suites extended stay properties,” said Virginia Swords, vice president of marketing at InTown and Uptown Suites. “Guests are able to redeem a signup offer to save on meal, grocery and convenience items delivered right to their hotel using the Grubhub app. The extra savings combined with the added convenience of online ordering will serve as an additional perk for our extended stay guests.”

InTown Suites joins Grubhub’s roster of hospitality partners, including Homewood Suites, Home2, Choice Privileges, Sonesta International Hotel Corporation and My Place Hotels. For more information on Grubhub Onsite, visit here.

Home2 Suites Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite, Enhancing Extended Stay Offerings

Hilton and Grubhub Onsite expand relationship to offer mobile ordering and delivery to more guests

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.

More than 30% of travelers struggle with not knowing where to order food and 25% worry about not having access to a car to get around, according to a Grubhub survey. Further, nearly 50% of travelers said they’d use a delivery app to order forgotten items. With this integration, travelers don’t have to worry about food, transportation or these forgotten items since Grubhub and Home2 make it easy to order from local restaurants and find nearby convenience stores for delivery right to their Home2 Suites hotel.

“We are proud to expand our relationship with Hilton after a successful Homewood Suites launch,” said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “Digital platforms such as Grubhub alleviate the pressures of travel by simplifying the search for great dining options when guests are on the road.”

“With a keen focus on finding new, innovative ways to enhance the guest experience and the comforts of home, we are thrilled to add Grubhub delivery to boost our existing food and beverage offerings, providing guests with more consistency, choice and flexibility during their long stay at Home2 Suites,” said Talene Staab, brand leader of Home2 Suites by Hilton. “In addition to giving guests access to delicious dishes from nearby restaurants and eateries, this program also supports the business growth of local restauranters and the broader community.”

Home2 Suites guests can order meals and convenience items from the Grubhub app via geolocation and QR codes around each property, directing them to Grubhub’s Marketplace. The hotel location and courier drop-off instructions automatically populate at checkout for convenience and ease. Whether guests are staying with Home2 Suites for three nights or 30 nights, this new offering provides a seamless and consistent delivery experience.

Following a rollout at 500 Homewood Suites properties, Home2 Suites by Hilton, an all-suite extended stay hotel, is the second Hilton brand to team up with Grubhub Onsite, a full-service technology solution for college campuses and hotels. Since the launch of the program in 2023, tens of thousands of guests have placed more than 150,000 orders.

Home2 Suites joins Grubhub’s roster of hospitality partners, including Choice Privileges, Sonesta International Hotel Corporation, My Place Hotels, and fellow Hilton brand, Homewood Suites.

Survey Methodology: Grubhub partnered with Dynata to survey 1,057 adults between February 12 and 13th, 2024.

My Place Hotels Enhances Guest Experience Through Partnership with Grubhub

ABERDEEN, S.D., Feb. 7, 2024 /PRNewswire/ —My Place Hotels of America is partnering with Grubhub, a leading online and mobile food ordering and delivery platform, to upgrade guests’ dining experience at its hotels. Guests of My Place Hotels can order from Grubhub’s network, which includes more than 365,000 restaurants and convenience stores, for delivery directly to the hotel, with $0 delivery fees on eligible orders. The partnership is available at all participating My Place Hotels across the U.S.

Through the partnership, My Place guests can order on Grubhub via geolocation and QR codes around each property, directing them to the Grubhub Marketplace. The hotel location and courier drop-off instructions automatically populate at checkout for maximum ease of use. Guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers access to unlimited $0 delivery on orders of $12+. This benefit is aimed at further elevating the guest experience.

“One of the highlights of travel is savoring the local cuisine and exploring new flavors, and now My Place guests will have the chance to enjoy those options from the comfort of their hotel room without having to pay delivery fees,” said Matt Campbell, COO of My Place Hotels of America. “As the hospitality industry continues to find ways to add customer-focused services and stay on top of what’s most important, convenience is key.”

“When you’re on the road away from home, the last thing you want to deal with is finding great restaurant options in a new place,” said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “With this integration, we’re making it easier than ever for hotel guests to get a meal, snacks or convenience items delivered right to their hotel.”

Consistent with this emphasis on convenience, My Place has always been ahead of the curve, featuring rooms with fully equipped kitchens. This longstanding amenity caters to the needs of guests, offering them the ease of storing and reheating leftovers, and thus enriching their stay.

About My Place Hotels of America, LLC

My Place Hotels of America, LLC (“My Place Hotels”) is a hotel franchisor focusing on franchising clean and comfortable hotels with modern rooms, amenities, and excellent customer service, all at an affordable price. The company is based in Aberdeen, SD, and offers two hotel brand options to potential and current franchisees. There are 70 My Place Hotels open across 29 states with over 120 hotels in the pipeline. For more information on franchising with My Place or to book your next stay, please visit myplacehotels.com/franchising or contact Terry Kline at (605) 725-5685.

Startup Catering Service Nude Dude Food Wins a Free Year in a Grubhub Private Kitchen at The Hatchery Chicago®

Grubhub surprised all three private kitchen pitch competition runner-ups with FREE private kitchens at The Hatchery for 6 months each.

Grubhub CEO Howard Migdal and The Hatchery/ICNC Chief Strategy & Incubation Officer Natalie Shmulik with Grubhub x The Hatchery’s private kitchen winners © 2023 Galdones Photography

After an evening that saw four Chicago-based food and beverage entrepreneurs present business plans on how they will grow their restaurant concept and share samples of their food at Grubhub x The Hatchery Chicago’s private kitchen pitch competition, Seth Bradley and Ryan Van Voorhis of Nude Dude Food were named the grand prize winners. The competition took place at The Hatchery, a nonprofit incubator dedicated to fostering successful food and beverage businesses on the West Side of Chicago, during it’s annual fundraiser on Friday, Dec. 1.

Alongside Bradley and Van Voorhis, Anwar Jebran of Honeydoe Authentic Mediterranean, Earl Moore of Uncle Earl’s BBQ, and Valerie Vedral of The Vulgar Vegan also pitched their business concepts at the competition. Three of our four restaurants currently work out of The Hatchery’s shared kitchen. All finalists brought unique dishes to the table – the catch was samples had to be presented in delivery-friendly packaging to ensure it would be just as tasty at a Grubhub diner’s house as it would at the restaurant.

To evaluate our finalists, our expert judging panel was made up of Grubhub’s CEO Howard Migdal, two local chefs and business owners Taylor Mason of Taylor’s Tacos and Krissy Ashley of Cleo’s Southern Cuisine, and Chicago-based food influencer Jeremy Joyce of Black People Eats. Our judges took many factors into consideration when selecting our grand prize winner – everything from how they will leverage delivery as a solution and an opportunity to grow their business to the taste and display of their food.

The judging panel at Grubhub x The Hatchery’s private kitchen pitch competition © 2023 Galdones Photography

The highlight of the first place prize is one year free access to the Grubhub private kitchen at The Hatchery Chicago. While all finalists were meant to go home with a prize of some kind, Migdal shared a surprise when announcing the winners. Because the remaining three finalists’ presentations and food were equally impressive, they all received what was initially meant to be the second place prize – rent-free access to a private Grubhub Kitchen at The Hatchery for six months.

“This event celebrated the start of Grubhub’s partnership with The Hatchery Chicago, and our shared mission to help local restaurants build and grow successful businesses means we have a lot of exciting work ahead of us too,” said Dave Tovar, Senior Vice President of Communications & Government Relations at Grubhub. “We know how challenging it can be to get started in the restaurant and hospitality business, and are excited to have the opportunity to support our hometown entrepreneurs by providing all four finalists free private kitchen space at The Hatchery.”

All four of the pitch competition finalists will move into their private kitchens at The Hatchery in early 2024. In addition to the private kitchen space, the finalists will receive wraparound support from The Hatchery and Grubhub, including access to schedule a professional food photoshoot, business review check-ins with the Grubhub team, and more.

While the pitch competition was a big success, Grubhub’s partnership with The Hatchery is just getting started. In addition to providing all finalists rent-free kitchen space, Grubhub is also developing new educational materials to guide entrepreneurs interested in using third-party delivery to grow their businesses, providing philanthropic support through the Grubhub Community Fund to The Hatchery’s Sprouts Incubation program, and working with The Hatchery to improve the onsite delivery pathways so more entrepreneurs operating out of the facility can leverage Grubhub to expand their business.

Shmulik and Migdal participating in a fireside chat before Grubhub x The Hatchery’s private kitchen pitch competition © 2023 Galdones Photography

“We are beyond excited to work closely with Grubhub to create more streamlined pathways to success for startup food and beverage entrepreneurs in Chicago,” said Natalie Shmulik, Chief Strategy & Incubation Officer, ICNC/The Hatchery Chicago. “The four private kitchens Grubhub awarded our finalists will be instrumental in helping local brands build viable and sustainable businesses. Congratulations to all of the entrepreneurs!”

As we move into 2024, Grubhub looks forward to seeing this exciting partnership with The Hatchery grow while also finding new ways to support independent restaurant owners and help create new opportunities within the hospitality industry in our hometown.

Choice Privileges Now Offering Guests Grubhub Delivery at 500 Choice Hotels

From adding more upscale hotel offerings to its family of participating hotel brands to offering two, new co-branded credit cards, the award-winning loyalty program continues to expand member opportunities and benefits

ROCKVILLE, Md., September 26, 2023 – Choice Hotels International, Inc. (NYSE: CHH) announced that Choice Privileges now offers food ordering and delivery through a collaboration with Grubhub, a leading online and mobile food-ordering and delivery platform, to guests during stays at 500 participating Choice Hotels. As part of a continued reinvigoration of the award-winning loyalty program, Choice Privileges is expanding rewards and opportunities for guests during their travels.

Guests at participating midscale and extended stay Choice hotels brands, including Everhome Suites, Clarion Pointe, Comfort Inn, Mainstay Suites and Sleep Inn properties, will be able to access Grubhub’s network of more than 365,000 restaurants and convenience offerings. To order, guests will be able to access a branded ordering and delivery experience within the Grubhub app while on the hotel’s property and are able to receive one free month of Grubhub+, Grubhub’s loyalty program that provides diners access to unlimited $0 delivery on orders of $12+.

“We are always looking to expand opportunities for Choice Privileges members, and we strive to focus on benefits that will add additional value for our members,” said Julie Purser, vice president, loyalty strategy and membership rewards, Choice Hotels. “Offering $0 delivery fees with Grubhub enriches the guest experience at these participating hotels as it provides logistical and financial ease to guests seeking food delivery.”

“Whether guests are traveling for work, relaxation or fun, we want to be their go-to delivery provider that keeps them fed no matter where they are,” said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “We’re excited to offer a convenient and seamless ordering and delivery experience for Choice Hotel guests that allows them to explore the flavors of local communities across the country.”

This expansion of Choice Privileges member benefits follows several other recent efforts to reinvigorate the loyalty program. Earlier this year, Choice launched two co-brand credit cards – the Choice Privileges Select Mastercard and Choice Privileges Mastercard – to offer travelers more ways to accelerate the amount of Choice Privileges points they earn while staying at participating Choice Hotels and on everyday spending like gas, groceries and home goods.

In July, Choice Hotels completed the successful integration of the Radisson Rewards Americas loyalty program into the Choice Privileges program. This enables the nearly 60 million Choice Privileges members to earn and redeem points at over 7,000 Choice-branded hotels across a diverse portfolio of brands.

The integration of Radisson Rewards Americas into Choice Privileges expanded member benefits to include complimentary breakfast for members with Diamond status at Radisson Blu, Radisson, Radisson RED, and Park Plaza hotels. Additional member benefits include:

The expanded types of hotels Choice Privileges members can earn and/or redeem points with including Luxurious Preferred Hotels & Resorts; PENN Casinos & Resorts; BlueGreen Vacations; and exclusive college football and basketball experiences.
“Your Extras:” Members can choose from selection of gift cards or Choice Privileges points when they check in for a stay that includes at least one Sunday through Thursday night at participating brands.
An Elite Welcome Gift of 250 Points: Gold, Platinum, and Diamond members receive 250 points per stay as a thank you.

For more information and to start planning your next getaway and earn travel rewards, visit ChoiceHotels.com and enroll in Choice Privileges for free.

About Choice Hotels^®
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in the upscale segment and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing almost 630,000 rooms, in 46 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay and economy enables Choice^® to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

About Choice Privileges^®

The award-winning Choice Privileges loyalty program enables members to earn and redeem points for reward nights at over 7,000 Choice-branded hotels across a diverse portfolio of brands in 46 countries and territories. Points can also be earned and/or redeemed with partners like Bluegreen Vacations, Penn Entertainment, and the iconic Circus Circus Hotel & Casino and Treasure Island Hotel & Casino in Las Vegas. Members can also exchange points for airline miles or redeem them for gift cards with popular restaurants and retail stores, stays at the luxurious Preferred Hotels & Resorts, and even VIP college football experiences. Choice Privileges Mastercard holders can earn more points faster, including on everyday spending. To enroll in the free Choice Privileges program or learn more about the Choice Privileges Mastercard credit cards, visit www.choicehotels.com/choice-privileges.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

Grubhub and Sonesta Partner to Bring Mobile Ordering to Sonesta ES Suites and Simply Suites Hotels

Guests at the extended stay brands are eligible for two free months of Grubhub+, Grubhub’s subscription loyalty program that gives diners access to unlimited $0 delivery on orders of $12+

CHICAGO and NEWTON, Mass., Aug. 10, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, and Sonesta International Hotel Corporation (Sonesta) announced today that they have partnered to bring Grubhub mobile ordering and delivery to more than 120 Extended Stay Suites and Simply Suites hotels across the country.

With this partnership, guests at Sonesta ES Suites and Sonesta Simply Suites will be able to explore the flavors of local communities through access to Grubhub’s network of more than 365,000 restaurants and convenience offerings. Guests will be able to order on Grubhub via geolocation and QR codes around each property that take them directly to the Grubhub Marketplace. The hotel location and courier drop-off instructions will automatically populate at checkout for ease of use.

“We’re redefining the dining experience for hotel guests by making it easier than ever to bring more dining options and convenience right to guests’ doors no matter where their travels take them,” said Eric Ferguson, chief operations officer at Grubhub. “With Sonesta, we’re excited to help support a dining need at these properties and play a role in keeping guests fed, happy and energized.”

“Sonesta ES Suites and Simply Suites apartment-styled accommodations provide guests with a fully equipped kitchen, giving them a sense of normalcy and a home away from home,” said Elizabeth Harlow, chief brand officer at Sonesta. “We are excited to be partnering with Grubhub to provide our guests with easy access to mobile ordering and delivery services which will enhance our extended stay hotel experience.”

The Grubhub partnership is now available at all participating Sonesta ES Suites and Simply Suites hotels across the U.S. Guests that affiliate with their hotel will receive two free months of Grubhub+, Grubhub’s loyalty program that provides diners access to unlimited $0 delivery on orders of $12+. To learn more about Grubhub for hotels, visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Sonesta
Sonesta is the 8th largest hotel company, according to Smith Travel Research (STR), with approximately 1,200 properties totaling 100,000 guest rooms across 17 brands in eight countries. Sonesta owns, manages, and/or franchises under The Royal Sonesta; The James; Classico – A Sonesta Collection; Sonesta Hotels & Resorts; MOD – A Sonesta Collection; Sonesta Select; Sonesta Essential; Sonesta ES (Extended Stay) Suites; Sonesta Simply Suites and Sonesta Cruise Collection operating in Egypt, also; Sonesta Posadas del Inca; Red Lion Hotels & Suites; Signature Inn; GuestHouse Extended Stay; Knight’s Inn; Americas Best Value Inn and Canadas Best Value Inn. For more information about Sonesta and its locations, call 1. 800.SONESTA, visit Sonesta.com or RedLion.com.

Grubhub and Homewood Suites by Hilton Bring Food Delivery to Guests at U.S. Hotels

On the menu: A seamless experience ordering meals for delivery from Grubhub’s network of more than 365,000 restaurants while staying with Homewood Suites

CHICAGO and MCLEAN, Va., June 8, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, and Homewood Suites by Hilton, the award-winning extended-stay brand, are taking the guesswork out of ordering a meal while traveling through their latest partnership. The companies will bring off-premises dining options to guests through the Grubhub app at nearly 500 Homewood Suites locations across the country.

Guests at Homewood Suites properties in the United States that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property that take them directly to the Grubhub Marketplace. For a seamless experience, the hotel location and courier drop-off instructions will automatically populate at checkout. Guests who were a part of a pilot program at select Homewood Suites locations earlier this year noted higher overall satisfaction with their delivery experience — from the speed of delivery to the packaging of the food and options for delivery, including no contact delivery.

“Travel and food go hand-in-hand, and we’re excited to work with Hilton to be their go-to meal delivery provider and make it easier for guests to discover new restaurants from the comfort of their room,” said Eric Ferguson, chief operations officer at Grubhub. “Whether a guest is craving a meal, wants a quick snack or needs an item they may have forgotten at home, they’ll be able to access Grubhub’s robust network of restaurants and convenience stores at the touch of a button. From our pilot of this program, we saw that orders from small and mid-sized businesses accounted for more than half of all orders, and we’re proud to support local communities and restaurants through this partnership.”

“We are delighted to team up with Grubhub as we continue to innovate new ways to enrich the guest experience and enhance the food and beverage offerings available to guests of Homewood Suites by Hilton,” said Rick Colling, global head of Homewood Suites. “This distinctive collaboration offers guests access to great local restaurants, helping them feel at home during their stays while exploring local communities through food.”

The Grubhub partnership is now available at all participating Homewood Suites hotels across the U.S. Homewood Suites guests that affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides diners access to unlimited $0 delivery on orders of $12+.

To learn more about Grubhub for hotels, visit here.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Homewood Suites by Hilton

Homewood Suites by Hilton, Hilton’s upscale, award-winning, all-suite, extended-stay hotel brand, has more than 530 pet-friendly locations across the U.S., Mexico, Canada and the Caribbean, with more than 115 properties in the pipeline. Homewood Suites by Hilton offers inviting, generous-sized suites featuring separate living and sleeping areas, and fully equipped kitchens with full-size refrigerators for guests seeking home-like accommodations when traveling for extended or quick overnight stays. Additional value-driven amenities include complimentary Wi-Fi and free hot breakfast. Homewood Suites by Hilton is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. Experience a positive stay at Homewood Suites by Hilton by booking at homewoodsuites.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Homewood Suites by Hilton at stories.hilton.com/homewoodsuites, and follow the brand on Facebook, Twitter and Instagram.

Additional fees may apply on Grubhub+ orders. For more details and terms, visit grubhub.com/plus.

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Grubhub Announces Collaboration with IHG® (InterContinental Hotels Group)

Product Integration Brings Takeout to Over 1,000 Locations Nationwide

CHICAGO, Nov. 15, 2017 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering company, today announced a collaboration with IHG ^® (InterContinental Hotels Group) to offer IHG^® Rewards Club members point-earning benefits for ordering food on Grubhub via IHG’s online and mobile channels.

This collaboration is the first of its kind, and allows for Grubhub diners to earn points through the IHG ^® Rewards Club hotel loyalty program. The Grubhub integration will be offered across markets where Grubhub is available in more than 1,000 hotels in the U.S. for guests staying at hotels within the Holiday Inn Express^®, Staybridge Suites^® and Candlewood Suites^® brands.

“We’re always looking to satisfy our diners’ cravings, by offering them the broadest and best set of local restaurants, whether they’re at home or on the-go,” said Stan Chia, chief operating officer, Grubhub. “Together with IHG, we’re making it easier than ever for travelers in 1,000 IHG locations across the country to enjoy a city’s unique food scene and discover local cuisines, even when they prefer to dine in the comfort of their hotel room.”

“Our members have told us that they want more ways to earn points while dining, and this innovative program with Grubhub is an easy way to get rewarded for ordering delivery to their hotel room,” said Liz Crisafi, head of loyalty, partnerships and portfolio marketing, The Americas, IHG. “This new benefit now gives our members the ability to create an even better food and beverage experience and represents another great way we are evolving IHG^® Rewards Club to meet their needs throughout the entire travel process.”

Members will earn 500 IHG^® Rewards Club points the first time they order via IHG channels with Grubhub and 250 IHG^® Rewards Club points for each subsequent Grubhub transaction via IHG channels. To earn points for Grubhub, members must order or book through IHG channels, including the IHG^® App, IHG website and IHG^® Connect, the on-property Wi-Fi experience at IHG properties.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the Company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with approximately 75,000 restaurant partners in over 1,300 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, Eat24, AllMenus and MenuPages.

About IHG^® Rewards Club
With more than 100 million enrolled members globally, IHG^® Rewards Club is the first and largest guest loyalty program in the hotel industry. Named Best Hotel Rewards Program in the World ten years running as voted by the readers of Global Traveler magazine, IHG^® Rewards Club offers sought-after benefits and is easy to use. Members qualify for Your Rate by IHG^® Rewards Club, an exclusive rate offered when they book direct. In addition to flexible features like No Blackout Dates for Reward Nights, Points & Cash and free Internet, IHG^® Rewards Club members have hundreds of options for redeeming points including: Reward Nights, Flights Anywhere™, Cars Anywhere, digital downloads, brand name items and retail gift cards. Enrollment in IHG^® Rewards Club is free. Guests can sign up by visiting ihg.com/rewardsclub, calling 1-888-211-9874, downloading the IHG App or by inquiring at the front desk of any of the nearly 5,300 IHG hotels worldwide.

Redefining Room Service: GrubHub Analysis Finds Takeout Orders to Hotels Jumped 125% in Popularity in Last Three Years

As some hotels forgo in-room dining offerings, travelers look to other food options

CHICAGO, July 22, 2014 /PRNewswire/ — For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research¹suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether. As hoteliers start to rethink their room service offerings, data from GrubHub Inc., the nation’s leading online and mobile food-ordering service, shows that takeout orders to hotels are growing increasingly popular.

GrubHub analysts examined a year’s worth of orders delivered to more than 8,000 hotels across the country to uncover takeout’s role in the current travel experience. GrubHub’s data suggest that hotel takeout orders have jumped in popularity 125 percent in the last three years².

Hotel Takeout Ordering Habits
With a network of approximately 29,000 restaurants in more than 700 U.S. cities, GrubHub analysts were able to gain an accurate snapshot of the takeout habits of traveling Americans, including:

On average, hotel diners spend about 11 percent more per order than non-hotel diners.
Men are about 54 percent more likely than women to order meals to hotels.
Hotel takeout orders peak early in the work week, with fewer orders from Friday through Sunday.
Dinner and late night are the most popular meal times for travelers. Nearly three-fourths (72 percent) of hotel orders are placed during dinner and late-night hours.

Travelers to Mid-sized Cities Enjoy Takeout to Hotels
In addition to tracking hotel order trends, GrubHub’s analysis found that mid-sized cities such as Minneapolis, Kansas City, Mo., and Orlando have the highest share of orders delivered to hotels. The 10 leading hotel takeout order destinations, with the highest percentage of total orders coming from hotels, are:

“Whether travelers are looking for more diverse, more affordable, or more accessible food options, it’s clear that takeout is becoming the natural alternative to traditional room service,” said GrubHub President Jonathan Zabusky .

To find takeout restaurants available in your area, please visit GrubHub.com, and for more information on GrubHub Inc., please visit http://media.grubhub.com.

About GrubHub Inc.
GrubHub Inc. (NYSE: GRUB) is the nation’s leading online and mobile food ordering company dedicated to connecting hungry diners with local takeout restaurants. The company’s online and mobile ordering platforms allow diners to order directly from more than 29,000 takeout restaurants in more than 700 U.S. cities and London. Every order is supported by the company’s 24/7 customer service teams.

¹PKF Hospitality Research LLC , Trends® in the Hotel Industry http://www.pkfc.com/store/products.aspx?CategoryID=175
²Jump in popularity calculated as the change in share of total orders from 1/1/2011 – 7/2/2014.

SOURCE GrubHub Inc.

Allie Mack, 1-773-250-0618, amack@grubhub.com

News Tag: Hospitality