News Category: Company

Grubhub Brings Grocery to its Marketplace with Mercato Partnership

Mercato’s inventory of nearly 1,000 independent grocery partners will be available on the Grubhub Marketplace

CHICAGO and SAN DIEGO, April 18, 2024 — Grubhub and Mercato, an online marketplace for independent grocery stores, have partnered to bring Mercato’s inventory of more than 950 merchants across the country to the Grubhub Marketplace. Customers can order from hundreds of locations today, with all merchants becoming available over the next few weeks. With this first-ever third-party delivery partnership for Mercato, Grubhub is expanding its Marketplace selection, and providing even greater value for its customers by now offering grocery, convenience and alcohol merchants. Mercato’s merchants can grow their business and e-commerce footprint with access to Grubhub’s millions of customers through this partnership, demonstrating the companies’ shared commitment to uplifting small businesses.

Mercato’s merchant partners span 38 states and over 320 cities, including New York City, Chicago, Los Angeles, Philadelphia and Boston. Local favorites include Citarella, Kol Tuv Kosher Foods, Boston Public Market, and Eataly. Merchants pick and pack individual orders that are then picked up by customers or delivered by Grubhub’s fleet of drivers. Customers can choose from a diverse selection of merchants depending on their needs, including delis, seafood and produce markets, bakeries, butcher shops, natural foods stores, and more. 

“Grubhub started as a marketplace for independent restaurants, so it’s only fitting that as we expand into the grocery space it’s first with a partner that works with independent grocers,” said Craig Whitmer, vice president of new verticals at Grubhub. “By joining forces with local grocers, we’re not just delivering for our customers, but we’re delivering for small businesses to help grow their online presence. Our customers can now get more of what they need on Grubhub while Mercato’s merchants gain access and increased visibility among our customers.”

“This partnership represents a fantastic opportunity for Mercato merchants to reach new customers and grow their business through Grubhub’s extensive customer base,” said Bobby Brannigan, CEO and founder of Mercato. “We’ve developed a purposefully-built inventory management and order fulfillment platform for local grocers, seamlessly integrating with over 87 point-of-sale systems, thereby enabling merchants to effectively manage online orders. This collaboration will stimulate increased demand for our merchants, empowering them to capitalize on the efficient system we have developed to operate a profitable eCommerce business.”

“We’re thrilled to offer our wide selection of gourmet products, fresh produce, premium seafood and meats to even more customers through Mercato’s collaboration with Grubhub,” explained Pina Doria Soares, owner and controller of Grace’s Marketplace, an iconic neighborhood gourmet grocer on the Upper East Side. “We’re essentially expanding our online reach and increasing online sales without having to set up additional integrations, manage multiple platforms, or incur additional fees.”

“Small businesses are the fabric of our communities and the backbone of our economy. In today’s e-commerce landscape, it’s more important than ever for small businesses to have opportunities to grow through digital channels,” said Tom Sullivan, vice president of small business policy at the U.S. Chamber of Commerce. “We are thrilled that Grubhub and Mercato are building on their longstanding commitment to supporting small businesses and providing an innovative platform for merchants to connect with more customers, grow their businesses, and fuel our economy.” 

To order, customers will select the grocery button within the Grubhub app and on web where all available merchants will populate. All of Mercato’s merchant supply will be available on Grubhub+, Grubhub’s loyalty program that provides customers access to unlimited $0 delivery on eligible orders.

For independent grocery stores interested in participating in this opportunity, please visit www.mercato.com/merchant. 

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 355,000 merchants in over 4,000 U.S. cities.

About Mercato

Mercato is an eCommerce and local delivery platform that provides thousands of independently owned grocery stores across the country with the tools and technologies they need to stay competitive in the marketplace. Mercato was founded by Bobby Brannigan, the son of a neighborhood grocer in Brooklyn, who saw his father needed to modernize his inventory and delivery systems to stay in business and better serve his shoppers. For more information, visit Mercato.com.

*$0 delivery fees on orders that meet the applicable minimum order subtotal. Additional fees may apply and vary on orders.

Voices of Grubhub: Grubhub Corporate Accounts Continues to Set Industry Standard

To showcase different perspectives and give an inside look into Grubhub, we’re spotlighting leaders across the organization. For this edition, we caught up with Jeff Mirmelstein, Vice President of Corporate Accounts, to share some background on our corporate accounts function.

Building best-in-class products and services for campus and corporate clients is one of Grubhub’s focuses for the year. Our corporate accounts team partners with thousands of businesses across the country that use Grubhub to feed employees for company-wide lunches, team celebrations, virtual meetings, and everything in between.

The last few years have been interesting for the delivery industry, especially for corporate accounts. Tell us what the horizon has been like pre-COVID to post-COVID. 

COVID had an inverse impact on our team compared to the rest of Grubhub. Pre-COVID, most of our Corporate Accounts business was focused on in-office dining, including catering, scheduled team orders, or even late-night, weekend, and overtime meals. When people stopped going into offices, it was no surprise that our business initially declined. 

Interestingly, but also not surprisingly, COVID also presented a slew of different and unique use cases to serve clients and their employees in their homes, with things like team celebrations, webinars, virtual meetings, and virtual town halls. As people started to return to the office and we were able to leverage the use cases we built during COVID, our business rebounded and quickly returned to growth. While a large portion of our in-office business was paused in early 2020 due to Covid, we’ve more than rebounded. We’re now much larger than we were before the pandemic as we service clients’ in-office and at-home use cases.

Beyond COVID, you’ve seen the competitive landscape shift in corporate accounts as more players have entered the space. As a result, what has your team done differently? 

Over the last few years, we’ve seen new players aggressively enter the corporate accounts space. Our focus is always going to be solidifying Grubhub as the best meal perks provider for clients. It’s that simple. Companies need dedicated tools and services to meet their demands, and we’re constantly making updates and adding new features. We’ve increased our focus on Fortune 1000 companies and how we can be the best service provider to those large, sophisticated organizations. Our institutional knowledge of serving corporate accounts since 1999 has given us a significant advantage, so we know what they want and need to serve them best. 

Additionally, in the last few years, we’ve introduced a self-service product, allowing medium and small organizations to quickly sign up for a corporate account and start placing orders the same day. This frees up the enterprise team to spend more time building relationships with prospective clients and makes the onboarding process clearer and quicker for our SMB clients.

What are the key priorities your team is going after in 2024? 

Loyalty will continue to be a big one for us. We have our loyalty subscription program, Grubhub+, and we’re thinking through new ways about how it could be a complementary benefit for our Corporate clients.  

And as I mentioned earlier, we’re focused on maintaining our position as the platform of choice for businesses of all sizes. This includes large, complex accounts that require a more granular look into how their organization is spending, to a small, single-digit person office for their weekly lunches.

For more information on Grubhub Corporate Accounts, please visit here.

New Grubhub Fund Added to the American Heart Association’s Chicago Social Impact Funds

Chicago, March 5, 2024 – Last year, 1 in 5 Chicago Metro area households and 1 in 4 households with children were considered food insecure[1]. As a social determinant of health, food insecurity can lead to numerous health problems, such as heart disease or high blood pressure[2].

The American Heart Association, which is marking one hundred years of service saving lives, today announced the addition of the Grubhub Fund to the Association’s Social Impact Funds in Chicago. This infusion of funding, supported by the Grubhub Community Fund, will in turn enable local organizations to tackle systemic social issues that affect food security and economic development with a focus on technology-driven solutions. The Grubhub Community Fund’s support will allow for several funding opportunities to social enterprises and nonprofits implementing innovative and scalable solutions to create meaningful change in local neighborhoods across Chicago and also New York through 2025.

“We are committed to strengthening the communities for our diners, restaurant partners and delivery partners,” said Brianna Morris, senior manager, community impact for Grubhub. “We are excited to support the American Heart Association’s Social Impact Funds and elevate this work through the Grubhub Community Fund. Supporting organizations working to create meaningful change in local communities is a key part of our work, especially in our hometown of Chicago.”

Local Chicago organizations are invited to submit a formal expression of interest to the Association’s Social Impact Funds through April 25, 2024. A window for New York area organizations will open later this Spring. Applicants can be at any business stage and can be non-profit or for-profit social enterprises. A virtual “town hall” information session will be held on March 13, 2024 at 10:00 a.m. Central. Community members and American Heart Association staff will unite to discuss the fund and application process to ensure available funds are focused to address the greatest local needs. Register here to join the discussion.

“Our mission to end cardiovascular disease is directly tied to addressing its root causes including social determinants of health,” said Brittany Walsh, region senior vice president and executive director for the American Heart Association in Chicago. “The Social Impact Funds provide critical funding helping empower local organizations to create scalable solutions that help provide access to health care, healthy food and other services to help overall resiliency that will ultimately lead to a healthier and more resilient community.”

The Oscar and Cathy Munoz Pave it Forward Foundation established the Association’s Social Impact Funds in Chicago in 2022. The Munoz’s gift along with support from the Tullman Family Office recently funded four Chicagoland organizations:

  • Care Advisors is a health care technology firm helping individuals gain rapid access to social services and vital healthcare by enabling interoperability and coordinating care amongst hospitals, community-based organizations clinical social workers and patients.
  • Connect Care Hero (CCH) addresses social isolation in older adults with a tech-enabled engagement platform for senior living that optimizes staff time, delivers curated health-focused content and monitors risks associated with age. CCH operates in more than 30 locations across Chicagoland and Southwest Florida.
  • DistrictZero (DZ) is a digital emotional health platform that aims to promote stronger social-emotional competencies, helping individuals manage their emotions and make responsible decisions. DZ has successfully piloted its platform across K-12 schools, bilingual classrooms, private health clinics and corporate mental health support workflows in the United States.
  • ProUnitas works with Title I schools to develop systems that address basic needs spanning the social determinants of health and connects students to the resources they might need. The Houston-based organization recently expanded into Chicago.

Since launching in 2018, the American Heart Association’s Social Impact Funds have supported more than 130 local social enterprises across the country. Learn more about the Association’s Social Impact Funds here.

Grubhub Campus Sees Marketplace Orders Grow 30%, Partners Grow 20% in 2023

By Rob DelaCruz, vice president and general manager of Grubhub Campus

While the Spring semester may be well underway, we’re taking a look back at the last 12 months of order trends, innovation and then some. 

2023 was the best year yet for Grubhub Campus Dining, the higher-ed-focused part of Grubhub’s business that serves college students and directly integrates mobile ordering into campus meal plans. This integration allows universities to reimagine students’ dining experience with innovative solutions. We saw the most orders in our 10+ year history of working with campus partners, with total Marketplace orders growing by 30%. We also grew our roster of university partners by nearly 20%, adding the University of Chicago, Villanova University, the University of Mississippi, Northeastern University, Mississippi State and others. 

We know options are important and that there’s no one-size-fits-all solution when it comes to dining, which is why we offer solutions for on and off-campus ordering, or a mix, depending on what our partners are looking for. The majority of our campus orders are for pickup since students tend to grab meals between classes, but over the years, we’ve seen delivery orders rise in popularity. In 2023, campus delivery orders increased by 35%.

Speaking of delivery, we offer robot delivery to our campus partners through partnerships with Starship, Cartken and Kiwibot. At checkout, customers can select robot delivery, and experience a fun and convenient new way to order food delivery. Robot delivery is available on select campuses across the country, including The Ohio State University, the University of Notre Dame and the University of Arizona. This type of delivery has been well received as adoption continues, and robot delivery orders were up 500% in the last year.

Burrito bowls, cheeseburgers, chicken nuggets and mac and cheese were some of the staples students were ordering. And speaking of staples, another hallmark of the college experience is the local independent restaurants in town. Independent restaurants truly make up the flavors and the fabric of local communities, and with our flexible dining options, we want to make sure students have ample dining options no matter where they are ordering from. To do this, we’ve grown our independent restaurant footprint serving these college communities by more than 24%.

In addition to adding more dining options, we are also evolving our offering to include tech-forward innovations. I talked about robot delivery already, but at the start of the 2023 school year, we expanded our campus offerings with Amazon’s Just Walk Out Technology. 

This technology allows for a frictionless shopping experience by enabling students, faculty and staff to skip the checkout line thanks to the payment automatically being deducted from their meal plan, declining account balance or other stored payment methods linked to their Grubhub account when they leave the store. We also have a partnership with Apex smart lockers that allows restaurant team members to punch a code into one of the Apex lockers, insert the bag and send the customer a text alert with the designated locker and code for pickup. The lockers help campuses and businesses increase operational efficiencies and provide fast order pickup for students and guests, so it’s a win-win. 

For more information on our Campus Dining services, please visit here. 

Grubhub Expands Impact Program With New Strategic Partnerships

New report shows community impact deepened in 2023, including $1.4 Million to NYC nonprofits and more than $1.6M to nonprofits in company’s hometown of Chicago

Chicago, Feb. 27, 2024 – Grubhub invested $15 million in communities across the United States through the Grubhub Community Fund and other impact programs last year, the company revealed today in its 2023 Community Impact Report. The report also highlights that 45 states across the country and more than 500 organizations and causes were supported through Grubhub and Grubhub Community Fund programs.

Corporate programs and nonprofit partnerships, supported by the Grubhub Community Fund, drive Grubhub’s community impact efforts. Diners also contribute through the company’s Donate the Change* tool. Three key impact focus areas guide Grubhub’s impact work: helping to close the hunger gap, creating more opportunity in the hospitality industry, and supporting independent restaurants.

In recent years, Grubhub has evolved its community impact approach to better guide its overarching strategy, scale impact, and identify new partnership opportunities. In 2023, Grubhub deepened its community impact in key markets by: 

  • Providing More Grants to More Organizations. Grubhub supported more than 80 organizations through the Grubhub Community Fund – a 40% increase from 2022.
  • Expanding Hometown Impact. Grubhub invested in new partnerships across its impact focus areas, supporting nearly 100 Chicagoland community-based organizations through Grubhub and Grubhub Community Fund programs.
  • Scaling Food Recovery Efforts. Grubhub hit a new milestone in its food recovery effort, partnering to recover and redirect more than 40 million pounds of food to local food banks, pantries, and community organizations across the country.

“The communities where we operate are the very heart of our business, and we have a responsibility to help strengthen them in ways Grubhub is uniquely positioned to do,” said Dave Tovar, Senior Vice President of Communications & Government Relations at Grubhub. “I am extremely proud of how we supported restaurants, especially ones that are small businesses, in the past year, and am looking forward to expanding our impact in 2024. We have a lot of work ahead of us including the launch of new funding opportunities for nonprofits, expanding our efforts to create more opportunities in the hospitality industry, and engaging our delivery partners in our impact work.”

Along with supporting local communities on the national scale, Grubhub placed an emphasis on supporting neighbors in two key markets: New York City and Chicago. In New York City, the Grubhub Community Fund gave $1,420,000 to local nonprofits and distributed more than 132,000 meals through Grubhub and Grubhub Community Fund programs.

Within its hometown of Chicago, the Grubhub Community Fund gave more than $1,600,000 to local nonprofits and distributed almost 3,900,000 pounds of food distributed via food bank and pantry partners and recovered more than 5,200,000 pounds of food in partnership with FoodRecovery.org and Rescuing Leftover Cuisine.

To further support these markets, Grubhub’s announced a new relationship with the American Heart Association’s Social Impact Funds, which will support nonprofits and social enterprises driving innovative solutions to help address health and economic disparities. The Grubhub Community Fund intends to provide up to $2 million to the Association’s Social Impact Funds to support funding opportunities through 2025 to organizations working to create meaningful change in Chicago and New York City neighborhoods.

“As the American Heart Association celebrates 100 years of our life-saving mission, we know that to make a meaningful difference in our communities, we need to collaborate with the individuals and organizations who take action to bring about change,” said Marsha Jones, 2023-25 volunteer chairperson of the board for the American Heart Association, member of the Association’s Social Impact Funds Governance Committee and former executive vice president and chief diversity officer for The PNC Financial Services Group Inc. “The Grubhub Community Fund complements the efforts of the Association’s Social Impact Funds to change the face of health care and access so communities can be healthier.”

Grubhub is on a continuous journey to identify new opportunities that will strengthen and deepen its community impact. Read the 2023 Community Impact Report, and learn more about how Grubhub is engaging in strategic partnerships and funding impactful programs to make its operating communities a better place: https://about.grubhub.com/community/

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature in the Grubhub app and website. Grubhub matches contributions on eligible orders from our Grubhub+ members.

Grubhub Grows Convenience Offering with CVS Pharmacy

Just in time for the start of daylight saving time, customers can score deals on health, wellness and other convenience items so they can spring forward with ease 

CHICAGO, Feb. 22, 2024 /PRNewswire/ —  Grubhub, a leading online mobile food ordering and delivery platform, is now offering inventory of thousands of wellness, beauty, household and other convenience items from CVS Pharmacy on the Grubhub Marketplace. More than 6,000 CVS locations are available on Grubhub across 48 states. 

With daylight saving time around the corner on March 10, Grubhub surveyed consumers to better understand the implications of the time change. 62% of respondents said they feel the effects of the time change for at least a week, and 51% said the time change makes them tired for a few days.* So to help customers spring forward with ease and fight any grogginess from losing that hour of sleep, Grubhub is delivering a little bit of joy with a Daylight Saving Essentials promotion where customers can score free health and wellness favorites to help them bounce back from that hour less of sleep.

From March 9 to March 13, customers who order from CVS Pharmacy on Grubhub can get a free item from an assortment of Daylight Saving Essentials with delivery orders of $20 or more.** You can find the Daylight Saving Essentials as a special menu category from CVS on Grubhub featuring energy-boosting must-haves including coffee, protein bars, tea, supplements and more. The discount will automatically be applied at checkout. Customers who are members of Grubhub+ will get access to $0 delivery fees on eligible orders from CVS Pharmacy.

“We’re proud to further establish our convenience offering with CVS Pharmacy — a beloved household name — and give customers more access to thousands of items from a store near them,” said Ariella Kurshan, senior vice president of growth and marketing at Grubhub. “There’s never been a better time to add CVS Pharmacy to our roster so that customers can stock up on all the health and wellness essentials to keep them going this winter and beyond.”

CVS Pharmacy is the latest convenience offering on Grubhub’s Marketplace, joining GoPuff, Rite Aid, and 7-Eleven.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 355,000 merchants in over 4,000 U.S. cities. 

*Survey findings based on a 2023 Grubhub consumer survey

**Terms apply. Available for delivery orders from participating CVS locations on the Grubhub platform (including Seamless). Order subtotal must be at least $20 (before tax, tip, and fees). Discount only applicable to items within the ‘Daylight Savings Essentials’ category. Limit one (1) use per diner. Users remain responsible for any applicable tax, fees, and optional tip. Available 3/9/2024 12:00 AM local time – 3/13/2024 11:59 PM local time

Grubhub Selects 64 Food-Focused Chicago Nonprofits in Inaugural Full Plate Microgrant Program

The Grubhub Community Fund is bringing holiday cheer to Chicago nonprofits who are feeding the community by announcing nearly $650,000 in grants.

This holiday season, Grubhub has selected 64 nonprofit organizations in our hometown that provide food and meal services to receive microgrants of up to $10,000 through our new Full Plate Program. In total, Grubhub has recommended nearly $650,000 in grants through the Grubhub Community Fund to nonprofit organizations across Cooke, DuPage, and Lake counties that are providing access to nutritious groceries and meals to those experiencing food insecurity in Grubhub’s hometown.

“The Full Plate Program is Grubhub’s first open grant program and made possible by the Grubhub Community Fund. This grant funding comes at a critical time for the 64 Chicagoland nonprofits in various communities supporting our hometown neighbors by ensuring they have access to food and essential needs,” said Brianna Morris, Grubhub’s Senior Manager of Community Impact. “We are grateful to all of our grant recipients who are working day-in and day-out to close the hunger gap across the city of Chicago, and we look forward to providing future opportunities to organizations creating meaningful change in our local communities.” 

The grant recipients will use the funding for everything from purchasing groceries and meals for community members to investing in equipment and resources needed to distribute food and keep programming up and running. This will help feed our hometown neighbors in more than 75 neighborhoods across the Chicago area, including Austin, Back of Yards, Englewood, Garfield Park, North Lawndale, Pilsen, Uptown, Sauk Village, Waukegan, and West Chicago. 

Hear from a few of our 2023 Full Plate Program grantees: 

“Good Food Catalyst is thrilled to receive funding from the Full Plate Program to help distribute free meals on the South and West Sides of Chicago,” said Jeannine Wise, Director of Good Food is Good Medicine. “Our meals utilize local produce grown by BIPOC urban farmers and incorporate expert nutrition and flavor guidance from chefs, doctors, and registered dietitians.With the Full Plate grant, we will be able to purchase nutritious meal ingredients that will help us reach our goal of producing 20,000 meals for community members in 2024, in addition to covering some of the program’s staffing costs.” 

“The microgrant Just Roots received from the Grubhub Community Fund’s Full Plate Program will help us feed countless community members on Chicago’s South Side, specifically in Bronzeville, Chinatown, Englewood, South Shore, South Loop, Kenwood, and Bridgeport,” said Sean Ruane, Director of Operations & Development with Just Roots. “Through our program, we operate sustainable urban farms that produce fresh fruits, vegetables, and herbs that are provided directly to local community members. In this coming year, we aim to provide 12,500 pounds of fresh, organic, culturally affirming food from our farms to South Side food pantries, mutual aid organizations, and senior and public housing facilities.”

“The Glen Ellyn Food Pantry is extremely grateful to receive funding from the Grubhub Community Fund’s Full Plate Program as it will help support our “Extraordinary Dairy Program,” said Laura Glaza, Executive Director of The Glen Ellyn Food Pantry. “Our community has growing needs for food and can especially benefit from dairy products, like milk and eggs, which are an extraordinary source of nutrients that contribute to a healthy diet – but have become increasingly expensive. Thanks to Grubhub’s program, we will be able to purchase a six-month supply of dairy products for our neighbors.”

The Full Plate Program is made possible through the Grubhub Community Fund*, and is administered in partnership with Greater Chicago Food Depository and Nourishing Hope. Grubhub, Greater Chicago Food Depository and Nourishing Hope partnered together to review and evaluate the applications based on need, impact, and demonstration of fiscal responsibility.

“The Greater Chicago Food Depository is proud to support the Grubhub Community Fund’s Full Plate Program,” said Deborah Clair, the Greater Chicago Food Depository’s Director of Corporate Relations. ”As a nonprofit committed to connecting our neighbors with healthy food and advancing solutions that address the root causes of hunger, we understand how meaningful the programs offered by the grant recipients are for local community members. In the coming year, we are excited to see the number of meals provided and the number of our neighbors whose lives will be impacted through the Full Plate Program.”

“Thanks to the Grubhub Community Fund, the Full Plate Program will help the grantees feed countless Chicagoans experiencing hunger,” said Kellie O’Connell, CEO of Nourishing Hope. “We’re proud to have partnered with Grubhub on this exciting new initiative.” 

As part of our effort to help close the hunger gap and to give back to our hometown, Grubhub is committed to supporting local, community-centered programs that provide access to nutritious foods and beverages to individuals and families in need. Thank you to Greater Chicago Food Depository, Nourishing Hope, and all of our selected Full Plate grantees for helping feed our neighbors!

2023 Selected Full Plate Grantees:

  • Above & Beyond Food Pantry
  • Allen Metropolitan CME Church
  • American Association of Single Parents, Inc.
  • Barbara W. Smith Family Life Center
  • Bryn Mawr Community Foundation
  • Care for Friends
  • Catholic Bishop of Chicago dba St. Thomas of Canterbury
  • Chatham-Avalon Ministries Food Pantry
  • Chicago Dream Center
  • Chosen Tabernacle Full Gospel Baptist Church
  • Christian Life Center AOG Church
  • Common Pantry
  • Community Feast at United Church of Rogers Park
  • Coppin Community Center
  • Cultivate Collective
  • Edward G. Irvin Foundation
  • Elmhurst Yorkfield Food Pantry
  • Evangelism Outreach Ministries
  • Evanston Vineyard Church
  • Faith Feeds Food Pantry
  • Figueroa Wu Family Foundation
  • First Baptist Church of Melrose Park Food Pantry
  • First Presbyterian Church of Chicago
  • Food Access Project 
  • Food Pantry of Messiah-St Bartholomew Episcopal Church
  • For Your Consciousness Ministry
  • GAP Community Center
  • Glen Ellyn Food Pantry
  • Good Food Catalyst
  • Grace Housing Complex
  • Grace United Church of Christ
  • Grant A Wish Inc
  • Harmony Community Cares NFP
  • Harris Temple A.O.H. Church Food Pantry
  • Irving Park Community Food Pantry
  • Just Roots
  • Martin Temple Community Foundation
  • Mihut Romanian Charitable Mission
  • Neighborhood Food Pantries
  • New Christian Joy Full Church Food Pantry
  • New Eclipse Community Alliance
  • New Hope House Community Food Pantry
  • Operation Blessing of SW Chicagoland
  • Our Daily Bread Food Pantry
  • Our Lady of Mount Carmel Parish
  • Our Shining Stars Foundation
  • Parkway Garden Christian Church Food Pantry
  • Seeds Center of Maple Park United Methodist Church
  • Sheldon Heights Food Pantry
  • Shepherd’s Hope LTD
  • Sisters Working It Out
  • Society of Arab American Neighborhood Development
  • St. Moses the Black Food Pantry
  • St. Paul and the Redeemer Episcopal Church
  • The Addison Township Foundation Food Pantry
  • The Outreach House
  • The Salvation Army Corps and Community Des Plaines
  • The Salvation Army Norridge Citadel
  • The Southwest Collective
  • Trinity Charities
  • Trinity Resurrection United Church
  • Valley Kingdom Community Development Corporation
  • Wayne Township Pantry
  • Windsor Park Evangelical Lutheran Church

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.

Grubhub’s 2023 Delivered Trend Report Reveals Ordering Was All About ‘Doing it for the Vibes’ as Diners Found Joy in the Unconventional

From 10 million coffee beverages ordered after 5pm, to over 53 million items ordered with added spice, the year was marked by bold choices and breaking the norms

CHICAGO, DECEMBER 12, 2023 – Today, Grubhub launches its annual retrospective, the 2023 Delivered report, which analyzes millions of orders from diners across the U.S. to uncover the biggest food and beverage trends of the year. 

While last year’s biggest trend was diners seeking comfort wrapped in a warm burrito, in 2023 ‘doing it for the vibes’ was a way of life as diners found joy in stepping out of their comfort zones and breaking conventions, such as embracing pineapple on pizza and ordering salads with a side of fries.

Let’s Unwrap the Top Vibes that Brought Joy to Diners in 2023

IT’S GIVING FIRE: SCOVILLE SCALES WENT OFF THE CHARTS
In 2023, over 53 MILLION items were ordered with added spice. Classic favorites like Sriracha were added over 91,000 times, and buffalo chicken wings came in first as the most ordered wing flavor followed by lemon pepper, BBQ, Teriyaki and Garlic Parmesan. 

Top 5 Spicy Dishes Ordered in 2023

  • Spicy potato soft tacos 
  • Spicy chicken sandwich
  • Spicy tuna roll
  • Hot and sour soup
  • Drunken noodles

To celebrate buffalo chicken wings claiming the title as the most popular wing order of the year, Buffalo Wild Wings and Buffalo Wild Wings Go are offering 50% OFF one wing menu item, up to $10 off ($30 minimum order). This exclusive offer is valid for today only (12/12). No promo code is needed as the offer will automatically be applied at check-out on eligible Buffalo Wild Wings orders in the Grubhub app, one redemption per diner. Terms of use available here.

Fun chicken wing fact: Flats remain on top, being ordered 10 times more than drums.

IT’S GIVING FIZZ: WORK BREAKS HIT DIFFERENT WITH A DIET SODA
The #dietcokebreak trended with over 43 million views on TikTok, and people rushed to Grubhub to get their fix with in-office orders of Diet Coke increasing by 17% in 2023.

Top 5 Sodas Ordered in 2023:

  • Diet Coke
  • Coke
  • Sprite
  • Dr. Pepper
  • Ginger Ale

IT’S GIVING MIDNIGHT OIL: CAFFEINE CRAVINGS WENT AFTER HOURS
People were winding up, not winding down this year with over 10 MILLION coffee beverages ordered after 5 p.m. 

Top 5 Coffee Beverages Ordered in 2023:

  • Iced Coffee
  • Caramel Frappe
  • Mocha Frappe
  • Cappuccino
  • Hot Coffee

IT’S GIVING MOO: REAL MILK CAME BACK WITH REAL DRIP
This year, cows had a comeback as dairy in coffee beverages had a 20% increase and whole milk took the lead among the top 3 dairy orders followed by 2% milk, and chocolate milk.

IT’S GIVING CARBS: FRENCH FRIES BROUGHT BALANCE TO SALADS
Over 600,000 customers ordered their salad paired with french fries in 2023. While prior years were all about wellness, in 2023 we didn’t just settle for salads alone, but embraced our favorite part of the meal: the french fry – making it the top ordered side dish of 2023. 

Top 5 French Fry Styles Ordered in 2023: 

  • Classic cut
  • Waffle fries 
  • Cheese fries
  • Sweet potato fries
  • Curly fries

IT’S GIVING ALOHA: PINEAPPLE ON PIZZA GOES MAINSTREAM
In the spirit of ‘doing it for the vibes’, people didn’t hold back especially when it came to their pizza. In 2023, Hawaiian Pizza lovers ordered pineapple with pride. This topping on pizza rose 33% since last year – yum?

Top 5 Pizza Orders in 2023:

  • Cheese Pizza
  • Margherita Pizza
  • Pepperoni Pizza
  • Buffalo Chicken Pizza
  • Hawaiian Pizza

IT’S GIVING TANGY: FROM FOOD TO FASHION, PICKLES WERE ON EVERYTHING
Pickles had the largest increase since last year with an 89% increase, totaling over 6.9 MILLION pickles ordered in 2023. People embraced their love of pickles – from food to fashion (if you own the viral pickle sweatshirt, we see you) – and put the salty, briny indulgences on everything.

Ready to get some joy delivered?
Amazon Prime members can get a year of Grubhub+ for free (valued at $120/year). Enjoy unlimited $0 delivery fees on eligible orders and access to other exclusive offers year-round. Use code DECEMBER30 for 30% off three Grubhub delivery orders of $15+ (up to $15 off) now through 12/23 when you sign up for Grubhub+ through Amazon Prime. It’s the gift that keeps giving! Learn more, here.

Curious about your own 2023 Delivered report? Today, Grubhub is also sending diners their customized recap report that unwraps their individual ordering journey throughout the year.

Follow @Grubhub on X, Instagram, and TikTok. 

For more information on Grubhub, visit https://about.grubhub.com/. 

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities. 

‘Tis the Season for Holiday Parties, but Corporate Clients are Concerned About Participation

It’s that time of the year when companies start planning their holiday celebrations. While festivities took a hiatus during COVID, we’ve seen things return to normal over the last two years, specifically when it comes to the annual holiday party (they’re back!). To get a sense of how companies plan to celebrate this year, we surveyed our corporate clients to learn what’s top of mind for them when it comes to planning a celebration, and to our surprise, it wasn’t the location, theme or entertainment that topped the chart; it’s whether employees will join in the celebrations. As companies continue to identify avenues to foster collaboration and a fun culture, it looks like engagement is an area that will continue to be a priority.

Nearly 40% of clients have expressed concern about employees’ lack of enthusiasm and participation. The fact that almost 70% of clients have returned to the office, whether through a hybrid model or full-time, prompts the question of whether this signals employee burnout and a declining interest in company events during their free time. And according to research, there’s been a decline in employee engagement over the years, with just 32% of U.S. employees reporting they are engaged with their organization, and 18% reporting that they are actively disengaged.  With 50% of employees feeling neither actively engaged or disengaged, companies have a massive opportunity to positively influence and improve how those individuals engage with the company instead of leaving them at risk of slipping to disengaged or remaining neutral. 

As companies continue to identify avenues to foster collaboration and culture, finding ways to build more engagement is no doubt a clear priority. For a deeper look at how companies are approaching celebrations this year, including where they plan to celebrate, how they are budgeting, and more, check out the blog from Jeff Mirmelstein, vice president and general manager of Grubhub Corporate Accounts. 

*Data points are based on an internal survey of Grubhub Corporate clients (2023)

The Grubhub Community Fund Full Plate Program to Provide up to $1 Million in Microgrants to Chicago Nonprofits – Now Accepting Applications

One in five Chicago area households experience food insecurity – the lack of consistent access to adequate, nutritious food. To help ensure our neighbors have regular access to food and meal services, Grubhub is introducing our Full Plate Program, made possible by the Grubhub Community Fund*. This new microgrant program will support nonprofit organizations who provide food and meal services as a core part of their mission in our hometown with up to $10,000 each in grant support. All told, Grubhub’s goal is to recommend a total of up to $1 million in grants through the Grubhub Community Fund. The program will be administered in partnership with Greater Chicago Food Depository and Nourishing Hope.

Interested Chicago-based nonprofit organizations can apply now through 5 p.m. CT on Monday, Nov. 13, 2023. Applications will be evaluated based on need, impact, and demonstration of fiscal responsibility. Organizations approved for funding will be announced in December 2023.

Grubhub is committed to supporting local, community-centered programs that provide access to nutritious foods and beverages to individuals and families in need, and we are grateful to Greater Chicago Food Depository and Nourishing Hope for helping make this possible. For additional application details, please visit https://grubhub.smapply.io/. 

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.