News Category: Company

Grubhub Helps Restaurants Grow Foot Traffic with Claim’s Diner Acquisition Technology

The addition of Claim expands Grubhub’s merchant toolkit with new guest marketing and retention offerings, enabling restaurants to attract and retain customers through personalized promotions and loyalty incentives

CHICAGO and NEW YORK, January 20, 2026 – Grubhub’s parent company, Wonder, today announced the acquisition of Claim, a restaurant rewards app. Claim allows consumers to sign up for exclusive cash-back rewards from local restaurants that can be redeemed for dine-in or pick-up orders. Restaurants partner with Claim to create tailored promotions for these highly engaged consumers, boost foot traffic, and track performance insights through the Claim dashboard. Through this acquisition, more restaurants from Grubhub’s merchant network can benefit from Claim’s powerful guest acquisition and retention tools, while Grubhub’s diners can enjoy more savings and get paid to eat out. 

Unlike traditional rewards programs, Claim requires no action from diners or merchants – qualifying transactions made in-person are automatically recognized at the point of payment without any codes or scanning. This seamless experience differentiates Claim from other delivery platforms’ promotions and makes discovering new restaurants more rewarding for diners.

Under Grubhub, Claim will enable restaurants of all sizes, from national brands with thousands of locations to small, locally owned businesses, to connect with high-intent diners through personalized rewards. This approach reduces customer acquisition costs, drives repeat visits, and increases lifetime value, without adding operational complexity.

For diners, Claim makes discovering new favorites effortless. By analyzing ordering behavior, Claim connects diners with restaurants they’re most likely to love — and rewards them with automatic cash back along the way. Claim currently partners with beloved brands such as Joe & the Juice, Just Salad, Blank Street, Bluestone Lane, Wonder, and more.

“We’re committed to helping our restaurant partners build thriving businesses – both on and beyond our platform,” said Howard Migdal, CEO of Grubhub. “Claim’s innovative rewards technology introduces a powerful new way for our restaurant partners to engage in-person diners and builds on Grubhub’s robust existing suite of marketing tools. With Grubhub and Claim together under one roof, we can scale Claim’s data-driven tools to our more than 415,000 merchants and help our nearly 20 million diners save more money at the restaurants they love.”

“Restaurants bring our communities together, and they deserve an effortless way to find great customers,” said Sam Obletz, co-founder and CEO of Claim. “By combining a delightful rewards experience and powerful machine learning models, we match restaurants with their next regulars. Claim is a game-changer for these businesses, and joining Grubhub marks an exciting new chapter as we scale to reach millions more diners and thousands of restaurants.”

Claim will be available immediately to Grubhub merchants and diners in New York City, with a nationwide rollout planned for later in 2026. In the coming months, Grubhub will focus on creating a seamless experience across both apps, making it easy for Claim and Grubhub diners to connect and enjoy personalized rewards.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Claim

Claim is a restaurant rewards app reinventing the way consumers discover restaurants. Claim’s weekly cash-back “Drops” drive diners to find their new favorite places and become regulars. By combining the power of first-party data with social, real-world interactions, Claim helps merchants win and retain the next generation of great customers. For more information, visit claim.co or email merchants@claim.co.

The Grubhub Community Fund’s Full Plate Program Offering $1 Million in Microgrants to Support 200 Nonprofits in Chicago and NYC

Grubhub is proud to expand the Full Plate Program, powered by the Grubhub Community Fund, to support nonprofit organizations in Chicago and New York City that provide access to food and meal services. Now in its third year, the program continues to drive collective action to help close the hunger gap in both cities. Eligible organizations in each market will receive microgrants of $5,000 each, with a goal of distributing $1 million in total funding to 200 nonprofit organizations through the Grubhub Community Fund.

This year, the program will be administered in partnership with the Food Bank For New York City and the Greater Chicago Food Depository, supporting their networks of organizations that address food insecurity across the five boroughs of New York City and Chicagoland. Funding will help nonprofits procure and distribute food and meals, as well as strengthen operational capacity to meet growing demand – a need reflected in recent national data showing that more than one in six U.S. adults (17.6%) reported receiving charitable food in 2024.* 

The Full Plate Program will prioritize high-need communities in both cities, including those largely impacted by changes to the SNAP program and food deserts with low access to healthy food options. Priority will be given to pantries and soup kitchens serving vulnerable populations and those in neighborhoods experiencing increased need. 

To ensure timely support, organizations will be notified of their eligibility by the Food Bank For New York City and Greater Chicago Food Depository. The program will be administered directly by our partners, enabling real-time response to critical needs. 

Eligibility for each market includes:

  • Chicago: Eligible Chicago-based nonprofit organizations that partner with the Greater Chicago Food Depository will be invited to apply for a $5,000 microgrant. Greater Chicago Food Depository partners eligible to apply include soup kitchens or food pantries open to the general public. They must be in good partner standing with Greater Chicago Food Depository and have been open and operational for the last six months. The selection process will prioritize partners based on SNAP participation rates, poverty rates, and unemployment rates in their community.
  • NYC: Eligible NYC-based nonprofit organizations will be recommended by the Food Bank For New York City to receive a $5,000 microgrant. The Food Bank For New York City will prioritize selecting soup kitchens or food pantries open to the general public in areas with high supply gaps and those serving vulnerable populations, including communities with a high number of individuals with diet-related diseases. They must be in good standing with the Food Bank For New York City. 

Microgrants will support more than 200 organizations across both cities, and approved recipients will be announced in February 2026. 

Grubhub remains committed to supporting local, community-driven programs that provide nutritious food to individuals and families in need. We’re grateful to Food Bank For New York City and Greater Chicago Food Depository for helping make this initiative possible.

*Urban Institute’s Households Faced Persistent Challenges Affording Food in 2024 report, published in March 2025

The Product Dish: How Grubhub Built Its First Marketplace Robot Delivery Experience with Avride

To showcase the product innovation work happening across Grubhub, we are taking a closer look at the technology and product initiatives improving how customers, merchants, and partners connect through our platform.

Autonomous delivery has been part of Grubhub’s campus ecosystem for several years, and in October, we launched our first non-campus autonomous delivery pilot in Jersey City with Avride, marking an important milestone in our autonomous fulfillment efforts. 

Autonomous delivery has already shown strong potential in campus environments. However, its long-term impact depends on how it performs in the complexity of the broader marketplace, where most Grubhub orders take place. Expanding robot delivery into the open marketplace introduces a different set of product, technical, and operational considerations.

Campus environments tend to be more controlled, with defined geographies, predictable demand patterns, and standardized infrastructure. Marketplace delivery introduces a wider range of variables, including diverse merchant types, residential building formats, curbside conditions, and navigating dense urban areas.

With this pilot, we aimed to understand how autonomous delivery could support:

  • Improved delivery efficiency in dense urban areas
  • A differentiated customer experience through increased visibility and predictability
  • Future autonomous delivery formats

What’s new?

This pilot introduces new platform and product capabilities across the diner, merchant, and internal operations experience.

  1. Robot delivery as a first-class fulfillment option: Robot delivery appears as a standard option at checkout on Grubhub for all orders from Wonder’s Jersey City location. After checkout, our system evaluates real-time eligibility based on delivery address, robot availability, and service conditions. If a robot is available, the order is fulfilled autonomously. If not, it seamlessly falls back to a traditional courier.
  2. Real-time autonomous tracking on order tracking: Once assigned, diners can track their robot’s live location directly on Grubhub’s order tracking page. We extended our existing courier map and status systems to support autonomous vehicle telemetry, including robot-specific delivery states.
  3. Secure, app-based handoff: When the robot arrives, diners receive an in-app flow to unlock the robot, retrieve their food, and confirm closure. This enables a secure, fully self-service handoff experience.
  4. Merchant-side robot fulfillment tools: Wonder staff use Avride-provided tablets for robot dispatch, loading, and readiness tracking to support smooth preparation and launch of each autonomous delivery.
  5. Care enablement and edge-case flows: We established a dedicated group within our existing Customer Care organization to support autonomous delivery scenarios. This team was equipped with new workflows for robot-specific cases, including unlock issues, unresponsive diners, and robot malfunctions, extending our support systems to handle autonomy-related edge cases as we scale. Avride also escalates real-time robot and delivery issues to Grubhub through a dedicated communication channel. This allows our Care and Operations teams to coordinate and respond quickly during live incidents.

How does it work?

Robot delivery on Grubhub starts at checkout, where diners ordering from Wonder’s Jersey City location see robot delivery as an option. After checkout, our backend evaluates real-time factors, such as distance, service constraints, and robot availability, to determine whether the order will be assigned to a robot or routed to a standard courier.

Once assigned, the order flows through Grubhub’s fulfillment orchestration system and is dispatched via Avride’s platform. Wonder staff prepare and load the order into the robot using Avride’s tablet system before departure. As the robot navigates the delivery route, Avride streams real-time location and status data into Grubhub, powering live map tracking and delivery updates in the app. When the robot arrives, the diner unlocks it through the app, retrieves their food, and closes the compartment, allowing the robot to return to the restaurant for its next delivery.

How we partnered with Avride and Wonder

Launching autonomous delivery in the marketplace required close product, engineering, and operational collaboration across teams. In the weeks leading up to launch, Grubhub’s Product, Engineering, and Operations teams worked closely with both Avride and Wonder through recurring cross-functional sessions focused on system design, API integration, and operational readiness.

On the technical side, teams collaborated directly on integrating Avride’s dispatch and telemetry APIs into Grubhub’s fulfillment orchestration and order tracking systems. This included aligning on shared status models, error handling, robot assignment logic, and fallback workflows.

Operationally, we conducted nearly four weeks of structured pre-launch testing. These sessions allowed us to run end-to-end simulations, from order placement and merchant loading to autonomous navigation and diner handoff, under real delivery conditions.

This partnership enabled faster iteration, surfaced edge cases early, and helped ensure both the technical systems and on-the-ground operations were ready before opening the experience to diners.

What’s next?

This pilot will help inform how we scale autonomous delivery across Grubhub’s broader marketplace. Next steps include:

  • Expanding to additional markets
  • Iterating based on diner, merchant, and operational feedback
  • Enhancing ETA modeling, fallback handling, and concurrency management

Autonomous delivery is an important part of Grubhub’s long-term approach to last-mile fulfillment. Through pilots like this one, we continue to learn, iterate, and build the systems needed to support new delivery formats while maintaining reliability and performance for diners and merchants.

Want to be part of the magic behind our product launches? Explore our open Product roles here!

Voices of Grubhub: Hayley Pedrick, Vice President of Corporate Accounts, on Building Teams and Leadership, Staying Resilient Under Pressure, and Driving Growth and Strategy

To spotlight different perspectives and give an inside look at Grubhub, we’re highlighting leaders from across the organization. This month, we sat down with Hayley Pedrick, Vice President of Corporate Accounts, to hear how she’s energizing her team for growth, shaping a long-term strategy for the business, and finding new ways to blend Grubhub and Wonder together to meet corporate customers’ evolving needs.


A quick round to get to know Hayley:

  • Favorite Grubhub order: I love Thai Kit in Connecticut (near where I live). I order a double order of mango & sticky rice since I like it too much to share.
  • Book you’ve read recently that you’d recommend: The Overstory by Richard Powers — it’s so different from what I usually read. A former coworker who used to work for the National Forest Service recommended it as ‘the tree book,’ and it completely pulled me in. It follows a handful of people — conservationists, researchers, everyday folks — and weaves their lives together through their relationships with trees. It made me think about nature and change in a completely different way.
  • Coffee or tea: Usually neither. I don’t drink much caffeine … although, since having my second child, Diet Coke has made a comeback.
  • Favorite way to unwind after a busy week: I actually use the week to unwind from the weekend — a couple hours in Excel on Monday is my ideal unwinding version.
  • Favorite productivity hack: I’m obsessed with Google’s NotebookLM. It’s not just a summary tool, it’s like having a personal researcher. You can drop in background materials, ask it to create a 15-minute podcast or summary on a topic, and listen while you’re commuting or walking the dog. When you’re ramping up on something new — say, a partnership area or industry trend — it pulls from multiple sources and distills what matters most. It saves hours of prep time and helps me absorb context quickly so I can focus on making decisions instead of just gathering information.
  • A typical work day: Keeping everyone alive and fed! But actually, with two kids (2½ and 6 months) and our lab/shepherd rescue, it takes hours to get everyone out the door. I work best in the morning, so anything big I need to get done I’ll do in the morning during my “heads down” time. From there, my day is usually filled with meetings until the kids come home, family time and then I’ll finish up anything I need to from the couch once they are asleep. 

You’re relatively new to Grubhub. What made you want to join?
The vision and energy around it were huge for me. Marc’s path for the company is ambitious but doable. It makes sense, and you can see how to get there step by step. I was energized by how much people believe in where we’re headed and how every team is connected to that growth story.

What’s something that’s surprised you so far, either about the Corporate Accounts team or Grubhub overall?
The resilience of the team. Grubhub’s been through a lot of change over the past several years — and still, people are positive, focused, and ready to go back into growth mode. Every month brings something new, and the team just keeps moving forward.

You’ve worked in both consulting and startups. What did you learn in those roles that shapes how you lead today?
At Bain, I focused on five-to-ten-year strategy projects and M&A work — that taught me how to take a 15,000-foot view of markets and growth plans. Then at Brightwheel, I learned how critical people are to making that strategy actually work. You can’t just put a vision on a slide; you need the right people in the right roles who believe in it and own it.

What are your top priorities for the Corporate Accounts team?
The first priority was people — filling open roles and getting the right leaders in place. From there, the focus has been on both short-term execution and long-term strategy, whether that means improving inbound processes or laying the groundwork for transforming how Grubhub serves businesses. We’re also beginning to heavily invest in team development — growing leadership capabilities and building a stronger internal pipeline so the team is ready when new opportunities arise. It’s about building capability and confidence while delivering results in real time.

All three of these priorities are happening at once, which makes the work both challenging and exciting.

How can Grubhub differentiate in the corporate food space?
Everyone offers the same core products — line of credit, group orders, catering — so true differentiation comes from being the best at solving the underlying customer pain points – attracting and retaining talent, streamlining operations and cutting costs. I can’t go into too much detail now, but we’ll have some exciting news to share next year.

How does being part of Wonder help support that strategy?
It opens a lot of doors. The breadth of what’s being built across Wonder creates new possibilities for what we can do for our corporate customers. Grubhub alone could have grown Corporate Accounts, but Wonder’s ecosystem lets us move faster and serve more needs with one integrated offering.

What’s the best piece of leadership advice you’ve ever received?
“Stop waiting for someone to give you the plan, go make the plan.”

That’s been core for me. No matter your level or tenure, understand what the company and your team need, build your own plan, and bring it forward. If you wait for direction, you won’t learn as quickly or drive as much impact.

A fun fact about you is that you once spent time as a scuba instructor — what did you take away from that experience?
I was! After my time in management consulting, I took a few months off and became a dive master in Indonesia where I led groups and taught lessons. It was an incredible experience, and it completely changed how I handle pressure. When you’re 100 feet underwater and something goes wrong, panicking doesn’t help anyone. You have to stay calm, read the situation, and guide people to safety.

That mindset translates directly into leadership. When things get tense at work, I remind myself that this isn’t life or death. Take a breath, stay grounded, and focus on solving the problem the right way. It’s about creating calm so others can think clearly, too. That allows us to do better and do more.

If you could have any other job at Grubhub for a day, what would it be and why?
Finance in an FP&A role. I love spreadsheets and the strategic side of finance, but only for a day! 

Grubhub Partners with Instacart to Expand Grocery Options on Its Platform

Grubhub customers can now order from Instacart’s network of more than a thousand national, regional, and local retail banners across the U.S.

CHICAGO and SAN FRANCISCO (October 28, 2025)  –  Grubhub and Instacart (NASDAQ: CART) are teaming up to bring a wider selection of grocers, greater convenience, and even better value to Grubhub’s customers. Through this new partnership, Grubhub customers can order from Instacart’s network of more than a thousand national, regional, and local grocery retailers directly through Grubhub’s app and website.

The experience is hosted on Grubhub’s platform, and orders are fulfilled and delivered by Instacart shoppers. To start shopping, customers tap the Grocery icon in the Grubhub app, select a nearby store, add items to their cart, and check out – all while tracking their delivery in real time, just as they would with a traditional Grubhub or Instacart order. The experience begins rolling out on Grubhub today and will be available nationwide where Instacart grocery retailers and services are available by the end of October. Customers will also have access to order from select pharmacies through this partnership in the coming months.

 

“This partnership marks an exciting step forward for Grubhub,” said Howard Migdal, CEO of Grubhub. “With nearly 20 million customers and access to over 415,000 restaurants, we’re now expanding our platform to include groceries powered by Instacart – delivering an unmatched level of choice and value. As we strengthen our grocery offering, our Grubhub+ program – already best-in-class for restaurant delivery – becomes even more powerful. By integrating Instacart into our platform, we’re making it easier than ever for customers to get everything they need, from their favorite meals to everyday essentials.”

“We’re proud to serve as Grubhub’s grocery delivery partner, bringing the Instacart grocery experience directly to millions of Grubhub customers,” said Ryan Hamburger, Vice President of Commercial Partnerships at Instacart. “With our unmatched selection of grocers and our leading technology and fulfillment capabilities, we’re helping Grubhub expand its platform and reach. It’s another way we’re a true grocery technology enablement company – continuously driving value for our retail partners by powering seamless grocery experiences wherever people shop online.”

To celebrate the partnership, Grubhub+ members can enjoy special savings – including $0 standard delivery fees on eligible grocery orders of $25 or more from participating retailers. Plus, all customers can get 30% off up to three grocery orders of $75 or more for the next three months.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Instacart 

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,800 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from nearly 100,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com. Maplebear Inc. is the registered corporate name of Instacart.

For Grubhub: press@grubhub.com

For Instacart: press@instacart.com

Grubhub Expands Partnership with Avride to Bring Autonomous Delivery Robots to Its Marketplace

CHICAGO and AUSTIN, TX (October 23, 2025) – Grubhub is expanding its partnership with Avride to launch a robot delivery pilot for customers ordering from Wonder’s Jersey City location. The initiative marks the first time Grubhub has offered autonomous delivery in its marketplace outside of college campuses — and the first time Wonder is bringing robot delivery to its customers.

During the pilot, customers can place orders from Wonder’s Jersey City location through the Grubhub platform as usual. If an eligible delivery address is within a set range of the restaurant, they will have the option to choose delivery via an Avride robot.

Wonder’s unique multi-restaurant model makes it an ideal partner to launch this pilot. Diners can choose from more than 20 different restaurant concepts — including Alanza, Tejas Barbecue, Streetbird by Marcus Samuelsson — with every dish made to order in a Wonder storefront and delivered fast and free. This combination of speed, variety, and quality makes for a seamless experience that pairs perfectly with the efficiency of robot delivery.

Following the pilot, Grubhub plans to implement any learnings and expand autonomous delivery to additional markets nationwide, reinforcing its commitment to innovation and delivering an even faster, more reliable experience for customers everywhere.

“This pilot represents the next step in our mission to provide diners with fast, reliable, and delightful delivery experiences,” said PJ Poykayil, SVP of Customer Delivery Operations at Wonder and Grubhub.“By combining Grubhub’s marketplace, Wonder’s culinary innovation, and Avride’s advanced robotics, we’re delivering the future of convenience.”

The pilot will feature Avride’s most advanced delivery robots to date, guided by AI-powered autonomous driving technology, proven in challenging urban environments and diverse weather conditions to enable real-time navigation decisions with accuracy and reliability. Equipped with a precision-engineered four-wheel chassis capable of near-instant 180-degree turns and exceptional maneuverability, the robots ensure smooth, efficient deliveries even on the busy city sidewalks.

“We’re proud to be Grubhub’s trusted partner as they bring robot delivery beyond campuses for the very first time. For Avride, this marks an important step in expanding robotic delivery. Going beyond traditional restaurant or grocery delivery, it highlights how seamlessly our technology can integrate with innovative platforms like Wonder’s, opening up new business verticals for autonomous delivery,” said Dmitry Polishchuk, CEO Avride.

Grubhub and Avride have already built a strong foundation through their campus partnerships over the last year. They have completed more than 100,000 robot deliveries across U.S. campuses, including The Ohio State University — home to the largest single-site robot food delivery program in the country, where a fleet of over 120 robots delivers meals to students every day.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Avride

Avride is a U.S.-based autonomous vehicle startup headquartered in Austin, TX, with additional R&D hubs around the world. The company develops and operates both autonomous cars and delivery robots that share technologies and mutually benefit from each other’s advancements — a unique approach in the industry. Since 2017, Avride has been building expertise in autonomous technologies to create solutions that address current needs and anticipate future demands. Its delivery robots have already completed hundreds of thousands of orders in the U.S. and overseas, proving the scalability and reliability of Avride’s technology.

Block and Grubhub Partner to Scale Restaurant Operations and Enhance Consumer Payment Experience

Square’s native integration and Cash App Pay create seamless experience for both restaurants and diners

DISTRIBUTED-WORK-MODEL/OAKLAND, CA and CHICAGO – October 14, 2025 – Block, Inc. (NYSE: XYZ) today announced a comprehensive partnership with Grubhub that upgrades restaurants’ food ordering ecosystem through an integration with Square’s point-of-sale system and the addition of Cash App Pay as a payment option for Grubhub customers. This partnership demonstrates the power of Block’s ecosystem to solve pain points for both restaurants and customers, while expanding access to millions of potential customers for restaurants.

The integration introduces two key features to the food ordering landscape. First, Square’s integration with Grubhub, announced at Square Releases last week, helps eliminate operational complexity for restaurants by enabling them to manage all orders directly through their Square point-of-sale system. Second, the addition of Cash App Pay as a payment option gives millions of Grubhub customers more flexibility in how they pay for their orders.

“At Grubhub, we’re always looking for ways to help restaurants simplify operations and reach more diners,” said Howard Migdal, CEO at Grubhub. “By integrating directly with Square’s point-of-sale system, we’re removing friction for restaurants so they can manage all their orders in one place, streamline kitchen workflows, and keep menus up to date with ease. And with the addition of Cash App Pay, we’re giving diners even more flexibility and convenience at checkout — all while helping restaurants tap into a new audience of potential customers.”

Square’s seamless Grubhub integration enables restaurants to:

  • Manage all orders directly through their Square POS system, eliminating the need for additional tablets
  • Control menus, modifiers, and inventory across channels from a single dashboard
  • Send orders directly to the kitchen, reducing errors and streamlining operations
  • Access Instant Payouts to maintain steady cash flow
  • Reach millions of Grubhub customers while maintaining operational efficiency

The integration of Cash App Pay provides diners with:

  • A new seamless payment option when checking out on Grubhub
  • Special offers and promotions for Cash App Pay customers
  • Enhanced payment flexibility and convenience

“This partnership showcases Block’s unique ability to drive value for both sellers and customers by serving both sides of the counter,” said Nick Molnar, Global Head of Sales and Marketing at Block. “By uniting Square’s operational capabilities with Cash App’s flexible payment technology, we’re creating a commerce ecosystem that benefits everyone, where restaurants can focus on delivering quality while giving customers more ways to pay.”

This partnership underscores both Grubhub’s and Block’s commitment to innovation, supporting sellers and customers with intuitive technology that makes both running a business and paying for services easier – strengthening local communities in the process. 

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Block, Inc.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

The Product Dish: Enhancing Flexibility of Item Restrictions within the Corporate Admin Portal

To showcase the product innovation work that Grubhub’s Product teams are supporting, we’re taking a closer look at the technology and product projects that improve the way customers, merchants, and partners connect through Grubhub.

Grubhub launched a comprehensive Item Restriction feature that gives corporate clients increased control over how their meal program funds are utilized. Prior to launching this feature, admins could not set restrictions on categories such as groceries and snacks, household supplies, alcohol, and other non-food items.

This new capability was informed by extensive Voice of Customer research involving 50+ corporate clients representing over $250 million in gross food sales, many of whom were at risk of churn due to the lack of spending controls. These enterprise accounts drive significant “restricted” budget activation, accounting for more than 50 percent of line of credit gross food sales in 2023/2024, demonstrating strong demand for customizable meal program parameters.

This increased flexibility of item restriction helps ensure company-funded orders align with corporate policies while maintaining employee satisfaction and program engagement. By introducing item-level restrictions alongside existing merchant controls, Grubhub is the only platform providing both merchant and item-level meal credit restrictions, creating a key competitive differentiation in the corporate dining space.

What’s new?

This new capability allows administrators to restrict purchases of non-food items, groceries and snacks, household supplies, durable goods, and over-the-counter products—ensuring corporate meal benefits are used as intended. Key updates include:

  • Comprehensive Item Categorization: We’ve enabled tax category tagging across 95% of marketplace items, classifying them into restriction-eligible categories to enable precise policy enforcement without manual merchant intervention.
  • Compliance and Audit Readiness: The feature supports regulatory requirements across industries like financial services, healthcare, and collegiate athletics by proactively blocking prohibited purchases and providing care agents with full restriction visibility for streamlined case resolution.

What’s next?

Looking ahead, the Grubhub Product team is exploring opportunities to bring these flexible item restriction capabilities to campus business units, with planned support across all platforms including web, mobile web, iOS, and Android. This expansion would further strengthen Grubhub’s position in the institutional dining space.

Want to be part of the magic behind our product launches? Explore our open Product roles here!

Grubhub’s Teaming Up with Burq to Expand Nationwide Delivery Services

New partnership brings Grubhub’s delivery capabilities to thousands of Burq’s merchants across the U.S.

CHICAGO – September 16, 2025 — Grubhub is growing its delivery offering through a new partnership with Burq, a leading provider of last-mile logistics. This collaboration extends Grubhub’s reach, giving thousands of Burq’s merchants access to one of the largest same-day delivery networks in the country.  

With Grubhub now directly integrated into Burq’s platform, merchants can streamline their delivery operations and tap into a trusted, professional fleet that powers millions of deliveries each month – across categories like food, groceries, flowers, and auto parts.

Now built directly into the Burq platform, Grubhub offers merchants access to:

  • Real-time quotes and reliable fulfillment
  • Competitive, dynamic pricing – passing on savings to merchants for Grubhub’s lower-cost deliveries
  • Seamless access with no extra setup required for eligible merchants in supported industries and markets

“Partnering with Grubhub strengthens our network and gives merchants more flexibility, coverage, and confidence in every delivery,” said Burq Co-founder, Salman Habib. “It’s about simplifying delivery, scaling smarter, and making life easier for the businesses we serve.”

Merchants today are expected to manage multiple providers, sync platforms, and meet rising consumer expectations – all while controlling costs. This partnership addresses those challenges head-on. 

“We know managing delivery today can be complicated – that’s why we’re excited to partner with Burq. Their platform makes it easier for merchants to customize workflows, automate fulfillment, and offer real-time delivery options,” said Stephanie Grammel, Director of Integrations & Solutions at Grubhub. “Through this partnership, Burq’s merchants can now tap into Grubhub’s trusted nationwide delivery network — without sacrificing the flexibility and control they need to run their business on their terms.” 

This partnership is another example of Grubhub’s commitment to expanding its delivery offering to bring convenience to as many merchants – and customers – as possible.

After a successful pilot, Grubhub’s delivery offering will soon be available nationwide to Burq merchants in all U.S. markets where Grubhub operates. As the partnership expands, Grubhub and Burq are focused on continuing to drive efficiency, simplify logistics, and grow merchant access to best-in-class delivery solutions.

About Grubhub
Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features 400,000 merchants in over 4,000 U.S. cities.

About Burq
Burq is a leading provider of last-mile delivery solutions, helping businesses of all sizes streamline operations, scale services, and elevate the customer experience. With customizable workflows, access to a vast delivery network, and smart tools that simplify logistics, Burq gives businesses the flexibility and insights they need to grow and the trusted partner they rely on to deliver success. For more information, please visit burqup.com.

The Product Dish: Expanding Grubhub’s On- and Off-Campus Dining Through Red Card Athletics Integration

To showcase the product innovation work that Grubhub’s Product teams are supporting, we’re taking a closer look at the technology and product projects that improve the way customers, merchants, and partners connect through Grubhub.

Grubhub and Red Card Athletics launched a new partnership that allows student athletes to use their Red Card funds at dietitian-approved restaurants through the Grubhub platform. Red Card is a leader in mobile technology that helps athletic departments feed their athletes, track food, and stay on budget, currently working with more than 100 athletic departments across the country. 

By integrating with Grubhub’s platform, this partnership gives athletes more access and convenience, enabling them to use their Red Card funds both on and off campus. Historically, Red Card usage required on-premise hardware at participating merchants, limiting adoption and merchant choice. 

What’s new?

We’ve unlocked new product capabilities by adding Red Card Athletics as a new tender type in Grubhub, enabling on-campus and off-campus ordering for student-athletes, with streamlined onboarding, no hardware requirements, and Grubhub+ benefits. Key updates include: 

  • Enhanced Onboarding Flows: We’ve introduced tailored setup guides in both the Grubhub and Red Card apps for account linking, campus affiliation, and payment activation. We’ve also streamlined the EDU email verification process to ensure athlete eligibility and secure fund access.
  • On-Campus and Off-Campus Flexibility: The integration now works across campus dining programs and local off-campus merchants, giving athletes more choice while maintaining school-approved merchant lists.
  • Geo-Triggered Experience: Students at affiliated campuses receive targeted offers and complimentary Grubhub+ access to encourage personal fund usage, organic discovery, and activation beyond the initial student-athlete scope of the partnership.

How does it work?

The real-time payments integration allows the Red Card tender to be used as a payment method for food and beverages at approved merchants already integrated on the Grubhub platform, helping support hungry athletes with food at all hours of the day in their busy schedule.

  • Student-athletes receive funds allocated from their team and can view real-time balances and accepting locations within the Red Card app. They securely add their Red Card number to their Grubhub account, and when ordering meals, they can select Red Card as their payment method at checkout at dietitian-approved locations. All Red Card Athletes receive complimentary GH+ benefits as part of the partnership benefit.
  • For Athletics Directors and Dietitians, the Red Card dashboard simplifies the process of building, customizing, and distributing meal funds to athletes. It enables compliant food options from on- or off-campus locations without requiring new hardware or extra maintenance, while integrating ordering data and receipts for greater visibility into spending and nutrition. The system also supports tax-exempt certifications, ensuring compliance and maximizing the value of allocated funds.
  • Merchants and Dining Teams benefit from a new rush of captive funds that were previously unavailable with a purely digital integration, while reducing the need for extra hardware or manual receipt collection. On-campus dining locations now have Red Card orders fully integrated into Grubhub’s POS and order flow, eliminating secondary tablets and custom processes. Approved off-campus restaurants are also listed in the app for pickup and delivery, with payments automatically integrated into existing accounting systems.

What’s next?

The Grubhub Product teams are constantly seeking to deliver a revolutionary dining experience for all higher education dining scenarios. This integration is already active at more than 50 higher education institutions. As the school year progresses, we look forward to continued expansion and rolling out new features that make the integration an even better experience for all users. 

Want to be part of the magic behind our product launches? Explore our open Product roles here!