News Category: Company

Avride and Grubhub Bring Autonomous Delivery Robots to U.S. College Campuses

Avride and Grubhub are bringing autonomous robot delivery to colleges across the country. Currently available at The Ohio State University, students at Grubhub partnered campuses can order meals, snacks and convenience items for delivery via robot.

The first fleet of 100 robots are currently active on The Ohio State University’s campus,and feature next-generation models designed to handle high volumes of deliveries that a campus as large as The Ohio State University is expected to see. With advanced technology drawn from Avride’s expertise in autonomous vehicles, Avride’s robots are intelligent and reliable—even in challenging conditions like rain or snow. They boast a spacious compartment that can handle anything from a quick snack between classes to an assortment of pizzas and drinks for a get together with friends. The robots also feature customizable LED panels with animated designs, which can be tailored to reflect the unique identity of each campus, making them a fun and familiar presence for students.

“Our robots have already proven their value in campus environments, delivering convenience and delight to students,” said Dmitry Polishchuk, CEO of Avride. “We’re thrilled to be working with Grubhub to scale this success and expect to see hundreds of our robots serving campuses already in 2025.”

“Working with Avride deepens our commitment to allow our campus partners to seamlessly integrate innovative delivery experiences into their dining operations,” said Rob DelaCruz, vice president and general manager of Grubhub Campus. “Students love the convenience of robot delivery, and we’re excited to continue offering our campus partners a variety of delivery options to best meet their unique needs.”

Avride is the latest autonomous delivery provider Grubhub offers its campus partners. Since first offering robot delivery in 2021, hundreds of thousands of Grubhub orders have been delivered via robots across dozens of schools. In addition to robot delivery, Grubhub Campus Dining offers a range of solutions to meet the unique needs of its campus partners, including sustainable reusable packaging and advanced retail technology. In total, Grubhub Campus Dining partners with more than 360 universities and serves more than four and a half million students. For more information on how administrators can bring robot delivery to their campus, please visit here.

Grubhub Grows Pet Category with the Addition of Pet Supplies Plus and Wag N’ Wash

Customers can order from nearly 700 Pet Supplies Plus and Wag N’ Wash locations for on-demand delivery

CHICAGO and LIVONIA, Mich., Jan. 28, 2025 – Grubhub is making it easier for pet owners to order food, toys, grooming essentials, accessories and more with the addition of a leading pet retailer, Pet Supplies Plus, and its emerging sister brand, Wag N’ Wash, to its marketplace. Through this partnership, Grubhub customers can access thousands of pet-related products from nearly 700 Pet Supplies Plus and Wag N’ Wash locations across the country.

With the convenience of on-demand delivery, pet owners no longer need to make last-minute trips to the store for pet food or supplies, making it easier than ever to care for their pets. In addition to essentials like food and toys, customers can order travel accessories, cold weather clothing and health and wellness items, including flea and tick treatments.

“Adding Pet Supplies Plus to Grubhub’s growing list of partners highlights our continued commitment to offering a diverse range of products and services that meet the needs of all our customers,” said Craig Whitmer, vice president of new verticals at Grubhub. “For pet owners, this partnership creates a seamless shopping experience, providing owners with access to a wide variety of pet products with the convenience and quality of on-demand home delivery.”

As the hometown store for all things pets, Pet Supplies Plus is a neighborhood staple in each community it serves. Locally owned and operated, each store is staffed with a friendly, knowledgeable team and offers a wide selection of over 10,000 products from 400 brands.

“In everything we do, our neighbors always remain top priority,” shared Chris Rowland, CEO of Pet Supplies Plus and Wag N’ Wash. “Through this partnership with Grubhub, pet owners will have another resource to ensure their furry, scaly or feathery friend is cared for.”

To celebrate, Grubhub is offering customers 30% off orders of $30+ from January 27th to February 9th.* Additionally, Pet Supplies Plus and Wag N’ Wash are also available as part of Grubhub+, Grubhub’s loyalty program that allows members to enjoy benefits like $0 delivery fees and lower service fees on eligible orders, discounted priority delivery, ongoing member-only exclusive offers, and more.**

About Grubhub
Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Pet Supplies Plus
Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Its shelves are stocked with the right products, including a wide selection of over 10,000 natural and made in the USA products from 400 brands. Easily find all their favorites at prices you love, whether you shop in store or online using free curbside pickup, same-day delivery or Autoship. To help keep your pets happy and healthy, pet prescriptions can be filled online and delivered directly to your door. As the nation’s largest pet retail franchise with more than 730 locations in 44 states and counting, Pet Supplies Plus makes shopping local simple. For more information visit www.petsuppliesplus.com.

About Wag N’ Wash
Wag N’ Wash Natural Pet Food & Grooming, a full-line dog grooming and self-wash specialty retail destination, has a mission to recognize, promote and foster the positive impact that companion pets and their humans have on each other. Wag N’ Wash provides full-service grooming, self-wash facilities, baked dog treats, natural food, supplements, and toys. Wag N’ Wash has ranked on Denver Business Journal’s Colorado-Based Franchisors List, Franchise Times’ Top 200+ List and Franchise Gator’s Top 100 Franchisees List. Today, there are 25 Wag N’ Wash locations open across the nation. To learn more about Wag N’ Wash, please visit https://www.wagnwashfranchising.com/.

*Terms and fees apply. Available for orders from participating Pet Supplies Plus and Wag N’ Wash locations only on the Grubhub platform. Order subtotal must be at least $30 (before tax, tip, and fees). Discount will apply to the order subtotal only, up to $15 off. Available 1/27/2025 – 2/09/2025, or while supplies last. See applicable menu page for more details.

** Benefits apply to orders over the applicable subtotal minimum. Terms and additional fees apply. Learn more here.

Grubhub reaches settlement with the FTC

Grubhub’s platform was built from a desire to help independent restaurants capitalize on the digital economy and provide drivers with flexible opportunities to earn. Today, we enable hundreds of thousands of merchants and delivery partners to leverage e-commerce to meet their business goals, and customers place tens of millions of orders from small businesses nationwide on Grubhub each year. 

Since our founding in 2004, Grubhub has continuously innovated and evolved to best serve our customers, restaurants and drivers. Over the last few years, we’ve engaged cooperatively with the Federal Trade Commission (FTC) as they reviewed our business and specific offerings that are prevalent in our industry. We respect the role the FTC plays in protecting consumers and promoting competition and appreciate the ongoing dialogue we’ve had with them. 

At Grubhub, we’re committed to transparency so that every single day diners, restaurants and drivers can make well-informed choices to do business with us. While we categorically deny the allegations made by the FTC, many of which are wrong, misleading or no longer applicable to our business, we believe settling this matter is in the best interest of Grubhub and allows us to move forward.

As part of the settlement, Grubhub agreed to pay a suspended judgment of $25 million and will make changes to its platform to make it even easier for diners to understand the fees we charge, how we advertise earnings potential for delivery partners, and how we communicate about Grubhub+, among other updates.  

Complying with all laws and regulations where we operate is something we have always taken very seriously, and we hold ourselves to the highest standards of ethics and integrity.

Grubhub’s Move to The MART in Chicago Accelerates Progress to Net Zero

As the end of 2024 nears and Grubhub’s 20th anniversary festivities come to a close, we had a great year celebrating Grubhub’s past AND some exciting changes for our future, including our official move to The MART and giant leap toward eliminating direct emissions in our operations. 

Reducing Our Corporate Climate Footprint

Our new headquarters allows our 700+ Chicago-based employees to be on the same floor in a fresh, collaborative space and significantly reduces our direct carbon emissions. The MART is LEED Gold Certified, leveraging innovative approaches to energy conservation, water use reduction, and enhanced indoor air quality. The building also uses 100 percent renewable energy and is one of the largest buildings in the world to be RESET certified, a stringent indoor air quality certification process. Additionally, our team will have access to compost stations for disposal of certain foods and packaging. 

“Grubhub was founded in the Windy City 20 years ago, and we are proud to have our corporate headquarters in the city that gave us our start while providing our hometown employees a more sustainable space that better fits our company’s needs, ” said Dave Tovar, SVP of Communications and Government Relations at Grubhub. “Our new space at The MART allows us to work more collaboratively and focus on the innovative work ahead in 2025.”

Helping Our Merchants, Customers and Delivery Partners Make More Sustainable Choices

In addition to reducing the carbon footprint of our hometown’s corporate office, we are equally committed to finding creative ways to help our merchants, customers, and delivery partners operate more sustainably in their day-to-day lives. 

Merchant and Customers

Most recently, in October 2024, we partnered with DeliverZero, a reusable packaging company committed to making food delivery more sustainable. DeliverZero’s packaging is designed to be returned and reused up to 1,000 times, eliminating waste and reducing emissions associated with packaging production. Through this partnership, participating restaurants have a reusable container option added to their Grubhub menu that customers can either have picked up from their home or can drop off at a return point post-meal. Today, our customers can request reusable containers when they order from almost 100 restaurants in Denver, Boulder, Los Angeles, the Bay Area, and New York City. 

In January 2023, Grubhub partnered with Topanga.io, a leading reusable packaging management platform to provide integrated zero-waste takeout services on U.S. college campuses through Topanga.io’s ReusePass program. From Fall 2023 through Spring 2024, 40,000 students diverted more than 758,000 single-use containers by choosing to reuse them. Today, we offer this program at 16 campuses, including Auburn University, Boston University, Colorado State, University of Delaware, and The Ohio State University. 

In February 2021, we joined Habits of Waste’s #CutOutCutleryPartnership to reduce the number of single-use plastics that enter the environment and lower costs for our restaurant partners. As a result, Grubhub’s platform defaults to zero utensils and napkins with every order (although diners may opt-in to request plasticware if needed.) To date, our diners have opted out of receiving single-use plastic cutlery in nearly 400 million orders. 

We are also committed to recovering and redirecting food that would otherwise go to waste. Since 2020, the Grubhub Community Fund* has partnered with Rescuing Leftover Cuisine and FoodRecovery.org (formerly MEANS Database) to recover and redirect more than 40 million pounds of food to local food banks & community organizations. Learn more about how we are helping close the hunger gap here. 

Delivery Partners 

In New York City, our largest market, an average of 6,500 delivery partners make Grubhub deliveries via bike each month. To help ensure our delivery partners have safe, certified e-bike access, in April 2023 we partnered with JOCO, an NYC delivery e-bike rental platform, to increase access to safe e-bike equipment and further spread awareness on e-bike, lithium-ion battery, and charging safety. Our partnership with JOCO includes co-sponsoring two hubs that any Grubhub biker can use to rest, charge their phone, get free gear, use the restroom, and receive e-bike safety materials. We also provide select Grubhub bikers monthly credits for JOCO e-bike use to help offset operational costs and support safe charging and storage.

As we look to the future, we will continue to leverage our business, knowledge, and partnerships to drive meaningful change and operate more sustainably. While progress takes time, we are laying the foundation today to create a brighter, greener future for our communities, employees, merchants, customers, and delivery partners, and are committed to sharing updates as we reach key sustainability milestones. 

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible Grubhub+orders.

Wonder Announces Acquisition of Grubhub

NEW YORK and CHICAGO, Nov. 13, 2024 — Wonder, a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, announced that it is acquiring Grubhub, a leading food ordering and delivery platform with more than 375,000 merchants and 200,000 delivery partners across the United States. Integrating Grubhub with Wonder is the next step in Wonder’s mission to make great food more accessible, bringing together the convenience, speed and selection of first-party and third-party restaurants, groceries and meal kits in a single app order. Additionally, all Wonder locations will be available on Grubhub for third-party delivery.

Wonder will acquire Grubhub from Just Eat Takeaway.com for an enterprise value of $650 million, including $500 million of senior notes and $150 million cash. Completion is expected during Q1 2025, subject to customary closing conditions including regulatory approvals. Jefferies served as Wonder’s exclusive financial advisor on the transaction.

Wonder has also announced an additional $250 million in capital raised exclusively from new investors to further its mission and growth.

Founded by serial entrepreneur Marc Lore, Wonder is making great food more accessible while pioneering a new category of “Fast Fine” dining. Wonder offers Multi-Restaurant Ordering, a first in the industry where customers can order from upwards of 30 restaurants in a single order, with each item being made-to-order in a sequenced fashion so that they finish simultaneously and can be delivered to the customer together.

The platform features exclusive offerings from the world’s best chefs–including Bobby Flay, Marcus Samuelsson and José Andrés–and the country’s best restaurants–including Maydan, Tejas Barbecue, Di Fara Pizza and Fred’s Meat and Bread. Wonder currently has 28 locations in the Northeastern U.S., with seven additional locations slated to open by the end of the year. Leveraging its proprietary technology, Wonder is able to differentiate itself from every other restaurant or food delivery concept by offering exceptionally high-quality food, with order-to-delivery times below 30 minutes.

For 20 years, Grubhub has connected merchants with nearby customers looking for takeout and delivery. Its logistics network covers the vast majority of the U.S. population with on-demand delivery from independent restaurants, leading national restaurant brands, and convenience, grocery, pet and office supply retailers. The company’s loyalty program, Grubhub+, provides members with $0 delivery fees, lower service fees and 5 percent back on pickup orders. Beyond its consumer delivery marketplace, Grubhub has a Campus Dining business that powers online ordering at more than 360 universities and a Corporate Accounts business that provides flexible meal perks platforms for more than 10,000 companies.

“Wonder’s acquisition of Grubhub continues our mission to make great food more accessible. As we enhance our customer experience with selection, speed, and variety, we’re excited to soon offer a curated selection of Grubhub’s restaurant partners directly in the Wonder app, alongside our owned and operated restaurants and meal kits,” said Marc Lore, Founder and CEO of Wonder. “Bringing Wonder and Grubhub together is the next step in our vision to create the super app for meal time, re-envisioning the future of food delivery.” 

“I am incredibly excited for Grubhub to join forces with Wonder and bring more value to our diners, merchants and delivery partners,” said Howard Migdal, Grubhub CEO. “Since our earliest days, Grubhub has helped restaurants open their doors to new customers, while introducing diners to new cuisines. That’s why I’m confident that Grubhub will complement Wonder’s mission to make great food more accessible and that together we will create remarkable dining experiences for more customers across the country.”

About Wonder
Wonder is a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, operating a collection of delivery-first restaurants and pioneering a new category of “Fast Fine” dining. 

Featuring some of the world’s best chefs including Bobby Flay, Jose Andres, Nancy Silverton and Marcus Samuelsson, along with award-winning restaurants from across the country including Tejas Barbeque and Di Fara Pizza, customers can experience any combination of these chefs and restaurants all together in one order for the first time. In 2023, Wonder acquired meal kit pioneer Blue Apron.

About Grubhub
Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Grubhub Grows its Marketplace Offerings to Include Office Supplies with Office Depot

Office Depot is the first office supplies retailer on Grubhub and is available for on-demand delivery from more than 800 locations

Grubhub announced today that it is adding office supplies to its marketplace in partnership with Office Depot, an operating company of The ODP Corporation and a leading omnichannel retailer dedicated to supporting small business, home office, and education customers live more productive and organized lives. More than 6,000 items are available for on-demand delivery, including laptops, printers, ink, paper products, writing supplies, tech accessories and more. Office Depot is Grubhub’s first office supplies retail partner.

The addition of Office Depot provides even greater convenience for Grubhub Corporate Accounts clients — many of whom are office administrators responsible for restocking supplies. A recent survey found that more than 80 percent of administrators have encountered situations where they run out of essential supplies they need the same day. Furthermore, 67 percent said they would prefer supplies to be delivered the same day they place an order. Office Depot is also part of Grubhub+, Grubhub’s loyalty program that provides unlimited $0 delivery fees on eligible orders.* This offers significant value for corporate clients, with those surveyed ranking $0 delivery fees as their most important consideration.**

“Whether they’re a student preparing for finals, an office administrator who needs to restock supplies, or a working professional setting up their home office, we’re excited about all of the ways our customers can benefit from having access to office supplies on Grubhub,” said Craig Whitmer, vice president of new verticals at Grubhub. “Adding office supplies to our marketplace reflects our commitment to being a platform where customers can get more of what they need.”

“Partnering with Grubhub enhances our distribution reach and empowers us to better serve our customers’ unique needs,” said Kevin Moffitt, executive vice president of The ODP Corporation and president of Office Depot. “We are excited to join a dynamic marketplace where consumers can effortlessly shop for their office and personal essentials, ultimately fostering a more productive lifestyle.”

More than 800 locations across 42 states are available for customers to order from. Office supplies is the latest category available for order on Grubhub, joining restaurants, convenience, grocery, and pet supplies.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Office Depot
Office Depot, LLC, an operating company of The ODP Corporation, is a leading specialty retailer providing innovative products and services delivered through a fully integrated omnichannel platform of Office Depot and OfficeMax retail stores and an award-winning online presence, OfficeDepot.com, to support the productivity and organization of its small business, home office and education clients. Office Depot is committed to enabling its clients’ success, strengthening local communities and providing equal opportunities for all. For more information, visit officedepot.com, download the Office Depot app on your iPhone or Android and follow @officedepot on Facebook, X, Instagram and TikTok.

Office Depot is a trademark of The Office Club, LLC. OfficeMax is a trademark of OMX, Inc

* Terms and additional fees apply. Learn more here.

**Data points are based on an internal survey of Grubhub Corporate clients (2024)

Grubhub Adds New Category to its Marketplace with PetSmart Partnership

PetSmart is the first pet supplies retailer available for Grubhub delivery with more than 1,400 locations on Grubhub across the country

CHICAGO and PHOENIX, Oct. 30, 2024 — Grubhub announced today that it is partnering with PetSmart to bring the leading pet retailer’s inventory of pet supplies, foods, supplements, habitats, accessories and more to the Grubhub Marketplace. PetSmart is Grubhub’s first pet retail partner, marking Grubhub’s expansion beyond restaurants, convenience and grocery.

More than 14,000 items are available for delivery from more than 1,400 PetSmart locations on Grubhub in all 50 states. Customers can choose from premium pet food, treats, toys and apparel, available for on-demand delivery. With more than half of millennials and Generation Z consumers using online channels to purchase products for their pets, the addition of PetSmart is a natural extension of the Grubhub Marketplace and builds on Grubhub’s recent grocery and convenience partnerships with Albertsons, CVS and Mercato.* PetSmart is also available as a part of Grubhub+, Grubhub’s loyalty program that provides access to unlimited $0 delivery fees on eligible orders, making it even easier and more affordable for customers to treat their pets.**

“Now with PetSmart, we’re giving our customers the ultimate convenience of getting more of what they want delivered right to their door,” said Craig Whitmer, vice president of new verticals at Grubhub. “Americans are investing in their pets more than ever, and I’m thrilled that customers can cater to their pets’ needs where they already order their favorite meals, grocery and convenience items.”

Grubhub’s partnership with PetSmart is just in time for Halloween and the winter holiday season, when many people look for opportunities to include their pets in festivities. The vast majority of consumers consider their pet to be a part of the family, with more than half buying their pet a birthday or holiday present and nearly a quarter dressing their pet up for holidays or events.*** To join in the celebration, Grubhub is offering customers $10 off delivery orders of $40 or more for up to 10 orders from now until Dec. 31.****

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About PetSmart
PetSmart is the leading pet retailer offering products, services and solutions for the lifetime needs of pets. At PetSmart, we love pets and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so together they can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities.

PetSmart operates nearly 1,700 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart PetsHotel® dog and cat boarding facilities. We provide a broad range of competitively priced pet food and products as well as services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp™ and pet adoption.

PetSmart, PetSmart Charities® and PetSmart Charities® of Canada work with nearly 4,000 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home. Through this in-store adoption program and other signature events, PetSmart has facilitated over 10 million adoptions, more than any other brick-and-mortar organization.

* Source: APPA; Pet Food Processing
** Terms and additional fees apply. Learn more here.
***Source: Statista: U.S., December 2023
**** Discount is automatically applied at checkout. Terms and fees apply. See app for details.

‘Delivery’s Other Half’: New Campaign Spotlights Grubhub’s $0 Delivery Fee Offer for Amazon Prime Members

Grubhub and Amazon announce the launch of “Delivery’s Other Half”, a cross-channel ad campaign designed to raise awareness that Amazon Prime members can get a free Grubhub+ membership. This membership entitles them to unlimited $0 delivery fees and lower service fees on eligible Grubhub orders, 5% back on pick-up orders, and exclusive merchant offers.*

The launch of this campaign marks the latest evolution of Grubhub and Amazon’s growing collaboration following free Grubhub+ membership becoming an ongoing offer for all Prime members in the U.S. As long as customers remain Prime members, they can enjoy free ongoing Grubhub+, worth $120 a year, without automatically renewing into a paid membership.

About “Delivery’s Other Half”
The campaign highlights the relationship between Amazon and Grubhub by showcasing how these iconic membership and delivery brands are partnering to give consumers what they want most: unparalleled value, selection, and convenience.

The creative tells the story of a budding friendship between Amazon and Grubhub delivery drivers as they run into each other time and time again, thanks to more Prime members enjoying $0 delivery fees on Grubhub. 

”We are thrilled with how this charismatic delivery duo perfectly personifies Amazon and Grubhub coming together to provide even more value to customers,” said Marnie Kain, VP brand marketing, Grubhub. “They are ‘in the know’ about the Grubhub+ offer for Prime members and with this new campaign, now even more people will know they too should be taking advantage of $0 delivery fees from Grubhub.”

“Delivery’s Other Half” will launch across multiple platforms, including digital TV, digital audio and social media. 

Even More Added Value
Since the start of the Grubhub+ offer in 2022, Prime members have saved hundreds of millions of dollars from waived subscription fees and discounts. Those who place at least one order a month save an average of $300 per year in delivery fees and promotions with Grubhub+.**

Other ways Grubhub and Amazon are bringing more value to customers include:

  • Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. This offering makes restaurant delivery to customers’ doors more convenient and affordable, while also helping restaurant owners reach millions of additional customers.
  • During Prime Big Deal Days, Prime members with Grubhub+ were able to enjoy an exclusive promotional offer of up to 50% off of one Grubhub order of over $20.
  • The “Tune In & Takeout” series, features unique food pairings and exclusive offers like the limited edition Nuka-Blast Burger meal for the premiere of Fallout on Prime Video this year. 

Prime members can activate Grubhub+ by visiting http://www.amazon.com/grubhub and logging in with their Amazon account. If a member is in the middle of an active Grubhub+ trial with Prime, no further steps are required to continue enjoying Grubhub+.

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*Benefits apply on eligible orders that meet the applicable subtotal minimum only. Additional fees (including service fees) may apply. For more details and terms on the Amazon Prime Grubhub+ offer visit amazon.com/grubhub.

**Based on savings on delivery fees, lower service fees and redeemed Grubhub+ Credit for Grubhub+ members through Amazon Prime nationwide who placed at least one Grubhub+ order per month for 12 months. Individual member savings, fees, and available offers may vary based on location and purchasing activity, among other factors. Other fees may apply on orders.

Grubhub Grows its Marketing Platform with New Advertising Placements for Merchants and Brands

Since our earliest days in 2004, Grubhub’s mission has been to help connect consumers to nearby merchants, while giving these merchants a platform to grow their businesses. We’ve done this through our Grubhub Marketplace, which is a marketing platform at its core that gives our more than 375,000 merchant partners access to tens of millions of consumers across the country looking for takeout. We provide our merchant partners with a variety of marketing packages to choose from depending on their business goals, and they only pay when they generate orders on our Marketplace. Today, we’re expanding how merchants and brands can use Grubhub as an advertising channel.

Grubhub Pre-Checkout Ads for Merchants
We frequently hear that our merchant partners are looking for more control and flexibility over how their business shows up on the Grubhub Marketplace. They want to reach more people at the earliest point in the decision-making process and add incremental value throughout the customer experience. With Grubhub Ads, they can now run and manage listings on the homepage, search results list and cuisine category page to reach more customers throughout the ordering process.

Differing from our existing sponsored listings that Grubhub manages for merchants as an add-on to our Premium marketing package, these new ad placements give all partners, regardless of their marketing package, control over the frequency, location and targeting of their ads.

Powered by Koddi, Grubhub Ads are managed within the merchant’s portal in Grubhub for Restaurants. Merchants can choose their audience, the dates and times the ad will run, the duration of the ads and their monthly budget. Once the ad is live, they can edit, pause or end the campaign at any time and they only pay when customers click on their listing.

“We’re a newer restaurant in our area, and with all of the competing restaurants around us, it’s important that we are able to advertise our restaurant so that we attract customers and gain visibility on the Grubhub Marketplace. Since running ads on Grubhub, our sales are up 30 to 40 percent, and that’s just in the summer alone. As we get into fall and winter when people tend to order out more, I know we will see even greater results.” — Cindy Lech, co-owner of Lenoxthai, a Thai restaurant on the Upper East Side in NYC

“I’m a big believer of advertising, especially in a city like New York where there’s no shortage of restaurants and you have people coming and going at all times. In order for people to notice your restaurant, you better be in one of the top 10 placements. Since running ads on Grubhub, I’ve seen a 15 to 20 percent increase in orders, and it’s a huge plus to know if a customer is new or returning. Having a 4 or 4.5 star rating on Grubhub and the ability to run ads keeps you on top. I don’t think it gets any better than that.” — Edon Vokshi, owner of Pizzeria L’ Antica in NYC

Post-Checkout Ads for Brands
Tens of millions of customers use Grubhub regularly, and they eagerly pay attention to our delivery confirmation and tracking page as they wait for their order to arrive. Now in partnership with Rokt, we’re offering consumer brands access to market to this captive audience of customers on Grubhub’s order tracking page. Through Rokt’s AI technology, brands can showcase relevant and non-intrusive offers to Grubhub’s customers at a time when they are highly engaged (post-checkout) with offers that range from cash back and rewards to fitness memberships, video, music and audio subscriptions, and more.

“As a marketplace with tens of millions of customers, we’re excited to give merchants and brands more opportunities to grow their business through Grubhub,” said Kyle Emmett, senior director of retail media and merchant solutions at Grubhub. “These new advertising tools are a natural extension of our long-standing efforts to make Grubhub an effective marketing channel for our merchant partners to acquire more consumers and a further step to reach our full potential as an advertising channel.”

These new tools for merchants and brands complement Grubhub’s existing suite of marketing capabilities for merchant partners. By selecting from our range of marketing packages, merchants unlock access to promotions, loyalty and promoted placements and receive actionable information about their business through Order Frequency Insights. These tools allow merchants to better target customers to strategically grow their sales while giving them visibility into what’s performing well across different customer segments.

For more information on how to get started with ads, please visit here.

Grubhub Deepens Partnerships to Combat Food Insecurity During Hunger Action Month

Helping close the hunger gap is one of Grubhub’s key community impact focus areas. With the support of the Grubhub Community Fund,* we serve as a community partner and industry leader in the effort to reduce food insecurity, and recover and redirect food that would otherwise go to waste. 

To recognize Hunger Action Month, a campaign designed to inspire people to take action and raise awareness of hunger in the United States, Grubhub is deepening our partnerships with organizations who are equally committed to closing the hunger gap on every level – from advocating for federal policies in Washington to supporting the communities we serve. 

At the national level, Grubhub supports and advocates for policies that combat food insecurity and strengthen federal feeding programs. This year, we engaged our restaurant partners in the fight against hunger through existing programs like the Bill Emerson Good Samaritan Food Donation Act. We worked with our restaurants to educate them on updates made to the Act and provide guidance on how to safely donate excess food to communities in need. In partnership with Food Systems Collaborative, we submitted feedback on the Biden Administration’s first-ever National Strategy for Reducing Food Loss Waste and Organics, providing recommendations on how to make the food donation process more accessible and better leverage restaurants in the fight against food insecurity. 

Because expanding existing options and increasing opportunities to get affordable meals into the hands of those in need is a focal point for our federal work, we are also collaborating with policymakers to further support the modernization of Supplemental Nutrition Assistance Program (SNAP) to expand access to meals in underserved areas across the country by leveraging innovating technologies. 

At the local level, we support neighborhoods and address food insecurity everywhere we operate, but specifically in our hometown of Chicago and in our largest market, New York City. Two of our key Grubhub Community Fund partners in this work include:

  • The Greater Chicago Food Depository, a one-year Grubhub Community Fund partner that is a critical resource and advocate for those experiencing food insecurity in Chicagoland with a network of more than 800 food pantries, soup kitchens, shelters, and other programs.
  • The Food Bank for New York City, a four-year Grubhub Community Fund partner supporting families and individuals across the five boroughs through its partner network of more than 800 local pantries and community organizations. 

In Chicago, we are partnering with the Greater Chicago Food Depository for Hunger Action Month as an anchor donor, providing $50,000 in matching funds for their September campaign and nearly $1 million in Grubhub Community Fund grant support since 2023. This funding aids the Food Depository’s partner network and prepared meals programs, in addition to helping distribute meals to local shelters working to house and support the influx of migrant families and individuals within the city.

This year, we hosted our first-ever office-wide volunteer day in our hometown of Chicago, where more than 100 Grubhub employees repacked shipments of 25,000 pounds of peppers, bread and beans into smaller quantities to help the Food Depository properly and efficiently distribute quality food to participating food pantries, soup kitchens, and shelters in Cook County.

In New York City, Grubhub with support from the Grubhub Community Fund, returned as the Food Bank for New York City Hunger Action Month, providing $25,000 in matching funds to amplify September’s donations and more than $2 million in Grubhub Community fund grant support since 2020. This funding directly contributed to the scaling of the organization’s capacity to address critical needs across New York City’s five boroughs including program expansions, meal distributions, and partner network support. 

“At Grubhub, we are committed to being a resource and partner in standing up solutions that increase the accessibility to nutritious food and meals for individuals and families facing food insecurity,” said Brianna Morris, senior manager of community impact at Grubhub. “From advocating for new and improved food policies at the federal level to supporting regional and local food banks and pantries through the Grubhub Community Fund and employee volunteerism, our commitment to helping close the hunger gap stands strong to ensuring our neighbors and communities have access to the resources they need to thrive.”

Along with our work with Greater Chicago Food Depository and Food Bank for New York City, we also support additional food recovery efforts, and food distribution and meal programs though Grubhub Community Fund partnerships with:

As part of our year-round efforts to help close the hunger gap, we continuously look for ways to deepen and expand our community impact partnerships at all levels. We always keep our primary goal in mind to achieve the greatest real-world impact across all of our philanthropic focus areas, including how we support independent restaurants and create opportunities for individuals working in the hospitality industry.

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.