Company Archives

Grubhub reaches settlement with the FTC

Grubhub’s platform was built from a desire to help independent restaurants capitalize on the digital economy and provide drivers with flexible opportunities to earn. Today, we enable hundreds of thousands of merchants and delivery partners to leverage e-commerce to meet their business goals, and customers place tens of millions of orders from small businesses nationwide on Grubhub each year.

Since our founding in 2004, Grubhub has continuously innovated and evolved to best serve our customers, restaurants and drivers. Over the last few years, we’ve engaged cooperatively with the Federal Trade Commission (FTC) as they reviewed our business and specific offerings that are prevalent in our industry. We respect the role the FTC plays in protecting consumers and promoting competition and appreciate the ongoing dialogue we’ve had with them.

At Grubhub, we’re committed to transparency so that every single day diners, restaurants and drivers can make well-informed choices to do business with us. While we categorically deny the allegations made by the FTC, many of which are wrong, misleading or no longer applicable to our business, we believe settling this matter is in the best interest of Grubhub and allows us to move forward.

As part of the settlement, Grubhub agreed to pay a suspended judgment of $25 million and will make changes to its platform to make it even easier for diners to understand the fees we charge, how we advertise earnings potential for delivery partners, and how we communicate about Grubhub+, among other updates.

Complying with all laws and regulations where we operate is something we have always taken very seriously, and we hold ourselves to the highest standards of ethics and integrity.

Grubhub’s Move to The MART in Chicago Accelerates Progress to Net Zero

As the end of 2024 nears and Grubhub’s 20th anniversary festivities come to a close, we had a great year celebrating Grubhub’s past AND some exciting changes for our future, including our official move to The MART and giant leap toward eliminating direct emissions in our operations.

Reducing Our Corporate Climate Footprint

Our new headquarters allows our 700+ Chicago-based employees to be on the same floor in a fresh, collaborative space and significantly reduces our direct carbon emissions. The MART is LEED Gold Certified, leveraging innovative approaches to energy conservation, water use reduction, and enhanced indoor air quality. The building also uses 100 percent renewable energy and is one of the largest buildings in the world to be RESET certified, a stringent indoor air quality certification process. Additionally, our team will have access to compost stations for disposal of certain foods and packaging.

“Grubhub was founded in the Windy City 20 years ago, and we are proud to have our corporate headquarters in the city that gave us our start while providing our hometown employees a more sustainable space that better fits our company’s needs, ” said Dave Tovar, SVP of Communications and Government Relations at Grubhub. “Our new space at The MART allows us to work more collaboratively and focus on the innovative work ahead in 2025.”

Helping Our Merchants, Customers and Delivery Partners Make More Sustainable Choices

In addition to reducing the carbon footprint of our hometown’s corporate office, we are equally committed to finding creative ways to help our merchants, customers, and delivery partners operate more sustainably in their day-to-day lives.

Merchant and Customers

Most recently, in October 2024, we partnered with DeliverZero, a reusable packaging company committed to making food delivery more sustainable. DeliverZero’s packaging is designed to be returned and reused up to 1,000 times, eliminating waste and reducing emissions associated with packaging production. Through this partnership, participating restaurants have a reusable container option added to their Grubhub menu that customers can either have picked up from their home or can drop off at a return point post-meal. Today, our customers can request reusable containers when they order from almost 100 restaurants in Denver, Boulder, Los Angeles, the Bay Area, and New York City.

In January 2023, Grubhub partnered with Topanga.io, a leading reusable packaging management platform to provide integrated zero-waste takeout services on U.S. college campuses through Topanga.io’s ReusePass program. From Fall 2023 through Spring 2024, 40,000 students diverted more than 758,000 single-use containers by choosing to reuse them. Today, we offer this program at 16 campuses, including Auburn University, Boston University, Colorado State, University of Delaware, and The Ohio State University.

In February 2021, we joined Habits of Waste’s #CutOutCutleryPartnership to reduce the number of single-use plastics that enter the environment and lower costs for our restaurant partners. As a result, Grubhub’s platform defaults to zero utensils and napkins with every order (although diners may opt-in to request plasticware if needed.) To date, our diners have opted out of receiving single-use plastic cutlery in nearly 400 million orders.

We are also committed to recovering and redirecting food that would otherwise go to waste. Since 2020, the Grubhub Community Fund* has partnered with Rescuing Leftover Cuisine and FoodRecovery.org (formerly MEANS Database) to recover and redirect more than 40 million pounds of food to local food banks & community organizations. Learn more about how we are helping close the hunger gap here.

Delivery Partners

In New York City, our largest market, an average of 6,500 delivery partners make Grubhub deliveries via bike each month. To help ensure our delivery partners have safe, certified e-bike access, in April 2023 we partnered with JOCO, an NYC delivery e-bike rental platform, to increase access to safe e-bike equipment and further spread awareness on e-bike, lithium-ion battery, and charging safety. Our partnership with JOCO includes co-sponsoring two hubs that any Grubhub biker can use to rest, charge their phone, get free gear, use the restroom, and receive e-bike safety materials. We also provide select Grubhub bikers monthly credits for JOCO e-bike use to help offset operational costs and support safe charging and storage.

As we look to the future, we will continue to leverage our business, knowledge, and partnerships to drive meaningful change and operate more sustainably. While progress takes time, we are laying the foundation today to create a brighter, greener future for our communities, employees, merchants, customers, and delivery partners, and are committed to sharing updates as we reach key sustainability milestones.

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible Grubhub+orders.

Wonder Announces Acquisition of Grubhub

NEW YORK and CHICAGO, Nov. 13, 2024 — Wonder, a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, announced that it is acquiring Grubhub, a leading food ordering and delivery platform with more than 375,000 merchants and 200,000 delivery partners across the United States. Integrating Grubhub with Wonder is the next step in Wonder’s mission to make great food more accessible, bringing together the convenience, speed and selection of first-party and third-party restaurants, groceries and meal kits in a single app order. Additionally, all Wonder locations will be available on Grubhub for third-party delivery.

Wonder will acquire Grubhub from Just Eat Takeaway.com for an enterprise value of $650 million, including $500 million of senior notes and $150 million cash. Completion is expected during Q1 2025, subject to customary closing conditions including regulatory approvals. Jefferies served as Wonder’s exclusive financial advisor on the transaction.

Wonder has also announced an additional $250 million in capital raised exclusively from new investors to further its mission and growth.

Founded by serial entrepreneur Marc Lore, Wonder is making great food more accessible while pioneering a new category of “Fast Fine” dining. Wonder offers Multi-Restaurant Ordering, a first in the industry where customers can order from upwards of 30 restaurants in a single order, with each item being made-to-order in a sequenced fashion so that they finish simultaneously and can be delivered to the customer together.

The platform features exclusive offerings from the world’s best chefs–including Bobby Flay, Marcus Samuelsson and José Andrés–and the country’s best restaurants–including Maydan, Tejas Barbecue, Di Fara Pizza and Fred’s Meat and Bread. Wonder currently has 28 locations in the Northeastern U.S., with seven additional locations slated to open by the end of the year. Leveraging its proprietary technology, Wonder is able to differentiate itself from every other restaurant or food delivery concept by offering exceptionally high-quality food, with order-to-delivery times below 30 minutes.

For 20 years, Grubhub has connected merchants with nearby customers looking for takeout and delivery. Its logistics network covers the vast majority of the U.S. population with on-demand delivery from independent restaurants, leading national restaurant brands, and convenience, grocery, pet and office supply retailers. The company’s loyalty program, Grubhub+, provides members with $0 delivery fees, lower service fees and 5 percent back on pickup orders. Beyond its consumer delivery marketplace, Grubhub has a Campus Dining business that powers online ordering at more than 360 universities and a Corporate Accounts business that provides flexible meal perks platforms for more than 10,000 companies.

“Wonder’s acquisition of Grubhub continues our mission to make great food more accessible. As we enhance our customer experience with selection, speed, and variety, we’re excited to soon offer a curated selection of Grubhub’s restaurant partners directly in the Wonder app, alongside our owned and operated restaurants and meal kits,” said Marc Lore, Founder and CEO of Wonder. “Bringing Wonder and Grubhub together is the next step in our vision to create the super app for meal time, re-envisioning the future of food delivery.”

“I am incredibly excited for Grubhub to join forces with Wonder and bring more value to our diners, merchants and delivery partners,” said Howard Migdal, Grubhub CEO. “Since our earliest days, Grubhub has helped restaurants open their doors to new customers, while introducing diners to new cuisines. That’s why I’m confident that Grubhub will complement Wonder’s mission to make great food more accessible and that together we will create remarkable dining experiences for more customers across the country.”

About Wonder

Wonder is a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, operating a collection of delivery-first restaurants and pioneering a new category of “Fast Fine” dining.

Featuring some of the world’s best chefs including Bobby Flay, Jose Andres, Nancy Silverton and Marcus Samuelsson, along with award-winning restaurants from across the country including Tejas Barbeque and Di Fara Pizza, customers can experience any combination of these chefs and restaurants all together in one order for the first time. In 2023, Wonder acquired meal kit pioneer Blue Apron.

About Grubhub

Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Grubhub Grows its Marketplace Offerings to Include Office Supplies with Office Depot

Office Depot is the first office supplies retailer on Grubhub and is available for on-demand delivery from more than 800 locations

Grubhub announced today that it is adding office supplies to its marketplace in partnership with Office Depot, an operating company of The ODP Corporation and a leading omnichannel retailer dedicated to supporting small business, home office, and education customers live more productive and organized lives. More than 6,000 items are available for on-demand delivery, including laptops, printers, ink, paper products, writing supplies, tech accessories and more. Office Depot is Grubhub’s first office supplies retail partner.

The addition of Office Depot provides even greater convenience for Grubhub Corporate Accounts clients — many of whom are office administrators responsible for restocking supplies. A recent survey found that more than 80 percent of administrators have encountered situations where they run out of essential supplies they need the same day. Furthermore, 67 percent said they would prefer supplies to be delivered the same day they place an order. Office Depot is also part of Grubhub+, Grubhub’s loyalty program that provides unlimited $0 delivery fees on eligible orders.* This offers significant value for corporate clients, with those surveyed ranking $0 delivery fees as their most important consideration.**

“Whether they’re a student preparing for finals, an office administrator who needs to restock supplies, or a working professional setting up their home office, we’re excited about all of the ways our customers can benefit from having access to office supplies on Grubhub,” said Craig Whitmer, vice president of new verticals at Grubhub. “Adding office supplies to our marketplace reflects our commitment to being a platform where customers can get more of what they need.”

“Partnering with Grubhub enhances our distribution reach and empowers us to better serve our customers’ unique needs,” said Kevin Moffitt, executive vice president of The ODP Corporation and president of Office Depot. “We are excited to join a dynamic marketplace where consumers can effortlessly shop for their office and personal essentials, ultimately fostering a more productive lifestyle.”

More than 800 locations across 42 states are available for customers to order from. Office supplies is the latest category available for order on Grubhub, joining restaurants, convenience, grocery, and pet supplies.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Office Depot
Office Depot, LLC, an operating company of The ODP Corporation, is a leading specialty retailer providing innovative products and services delivered through a fully integrated omnichannel platform of Office Depot and OfficeMax retail stores and an award-winning online presence, OfficeDepot.com, to support the productivity and organization of its small business, home office and education clients. Office Depot is committed to enabling its clients’ success, strengthening local communities and providing equal opportunities for all. For more information, visit officedepot.com, download the Office Depot app on your iPhone or Android and follow @officedepot on Facebook, X, Instagram and TikTok.

Office Depot is a trademark of The Office Club, LLC. OfficeMax is a trademark of OMX, Inc

* Terms and additional fees apply. Learn more here.

**Data points are based on an internal survey of Grubhub Corporate clients (2024)

Grubhub Adds New Category to its Marketplace with PetSmart Partnership

PetSmart is the first pet supplies retailer available for Grubhub delivery with more than 1,400 locations on Grubhub across the country

CHICAGO and PHOENIX, Oct. 30, 2024 — Grubhub announced today that it is partnering with PetSmart to bring the leading pet retailer’s inventory of pet supplies, foods, supplements, habitats, accessories and more to the Grubhub Marketplace. PetSmart is Grubhub’s first pet retail partner, marking Grubhub’s expansion beyond restaurants, convenience and grocery.

More than 14,000 items are available for delivery from more than 1,400 PetSmart locations on Grubhub in all 50 states. Customers can choose from premium pet food, treats, toys and apparel, available for on-demand delivery. With more than half of millennials and Generation Z consumers using online channels to purchase products for their pets, the addition of PetSmart is a natural extension of the Grubhub Marketplace and builds on Grubhub’s recent grocery and convenience partnerships with Albertsons, CVS and Mercato.* PetSmart is also available as a part of Grubhub+, Grubhub’s loyalty program that provides access to unlimited $0 delivery fees on eligible orders, making it even easier and more affordable for customers to treat their pets.**

“Now with PetSmart, we’re giving our customers the ultimate convenience of getting more of what they want delivered right to their door,” said Craig Whitmer, vice president of new verticals at Grubhub. “Americans are investing in their pets more than ever, and I’m thrilled that customers can cater to their pets’ needs where they already order their favorite meals, grocery and convenience items.”

Grubhub’s partnership with PetSmart is just in time for Halloween and the winter holiday season, when many people look for opportunities to include their pets in festivities. The vast majority of consumers consider their pet to be a part of the family, with more than half buying their pet a birthday or holiday present and nearly a quarter dressing their pet up for holidays or events.*** To join in the celebration, Grubhub is offering customers $10 off delivery orders of $40 or more for up to 10 orders from now until Dec. 31.****

About PetSmart
PetSmart is the leading pet retailer offering products, services and solutions for the lifetime needs of pets. At PetSmart, we love pets and we believe pets make us better people. Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so together they can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities.

PetSmart operates nearly 1,700 pet stores in the United States, Canada and Puerto Rico, as well as more than 200 in-store PetSmart PetsHotel® dog and cat boarding facilities. We provide a broad range of competitively priced pet food and products as well as services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp™ and pet adoption.

PetSmart, PetSmart Charities® and PetSmart Charities® of Canada work with nearly 4,000 animal welfare organizations to bring adoptable pets into stores so they have the best chance possible of finding a forever home. Through this in-store adoption program and other signature events, PetSmart has facilitated over 10 million adoptions, more than any other brick-and-mortar organization.

* Source: APPA; Pet Food Processing
** Terms and additional fees apply. Learn more here.
***Source: Statista: U.S., December 2023
**** Discount is automatically applied at checkout. Terms and fees apply. See app for details.

‘Delivery’s Other Half’: New Campaign Spotlights Grubhub’s $0 Delivery Fee Offer for Amazon Prime Members

Grubhub and Amazon announce the launch of “Delivery’s Other Half”, a cross-channel ad campaign designed to raise awareness that Amazon Prime members can get a free Grubhub+ membership. This membership entitles them to unlimited $0 delivery fees and lower service fees on eligible Grubhub orders, 5% back on pick-up orders, and exclusive merchant offers.*

The launch of this campaign marks the latest evolution of Grubhub and Amazon’s growing collaboration following free Grubhub+ membership becoming an ongoing offer for all Prime members in the U.S. As long as customers remain Prime members, they can enjoy free ongoing Grubhub+, worth $120 a year, without automatically renewing into a paid membership.

About “Delivery’s Other Half”
The campaign highlights the relationship between Amazon and Grubhub by showcasing how these iconic membership and delivery brands are partnering to give consumers what they want most: unparalleled value, selection, and convenience.

The creative tells the story of a budding friendship between Amazon and Grubhub delivery drivers as they run into each other time and time again, thanks to more Prime members enjoying $0 delivery fees on Grubhub.

”We are thrilled with how this charismatic delivery duo perfectly personifies Amazon and Grubhub coming together to provide even more value to customers,” said Marnie Kain, VP brand marketing, Grubhub. “They are ‘in the know’ about the Grubhub+ offer for Prime members and with this new campaign, now even more people will know they too should be taking advantage of $0 delivery fees from Grubhub.”

“Delivery’s Other Half” will launch across multiple platforms, including digital TV, digital audio and social media.

Even More Added Value
Since the start of the Grubhub+ offer in 2022, Prime members have saved hundreds of millions of dollars from waived subscription fees and discounts. Those who place at least one order a month save an average of $300 per year in delivery fees and promotions with Grubhub+.**

Other ways Grubhub and Amazon are bringing more value to customers include:

Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. This offering makes restaurant delivery to customers’ doors more convenient and affordable, while also helping restaurant owners reach millions of additional customers.
During Prime Big Deal Days, Prime members with Grubhub+ were able to enjoy an exclusive promotional offer of up to 50% off of one Grubhub order of over $20.
The “Tune In & Takeout” series, features unique food pairings and exclusive offers like the limited edition Nuka-Blast Burger meal for the premiere of Fallout on Prime Video this year.

Prime members can activate Grubhub+ by visiting http://www.amazon.com/grubhub and logging in with their Amazon account. If a member is in the middle of an active Grubhub+ trial with Prime, no further steps are required to continue enjoying Grubhub+.

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*Benefits apply on eligible orders that meet the applicable subtotal minimum only. Additional fees (including service fees) may apply. For more details and terms on the Amazon Prime Grubhub+ offer visit amazon.com/grubhub.

**Based on savings on delivery fees, lower service fees and redeemed Grubhub+ Credit for Grubhub+ members through Amazon Prime nationwide who placed at least one Grubhub+ order per month for 12 months. Individual member savings, fees, and available offers may vary based on location and purchasing activity, among other factors. Other fees may apply on orders.

Grubhub Grows its Marketing Platform with New Advertising Placements for Merchants and Brands

Since our earliest days in 2004, Grubhub’s mission has been to help connect consumers to nearby merchants, while giving these merchants a platform to grow their businesses. We’ve done this through our Grubhub Marketplace, which is a marketing platform at its core that gives our more than 375,000 merchant partners access to tens of millions of consumers across the country looking for takeout. We provide our merchant partners with a variety of marketing packages to choose from depending on their business goals, and they only pay when they generate orders on our Marketplace. Today, we’re expanding how merchants and brands can use Grubhub as an advertising channel.

Grubhub Pre-Checkout Ads for Merchants
We frequently hear that our merchant partners are looking for more control and flexibility over how their business shows up on the Grubhub Marketplace. They want to reach more people at the earliest point in the decision-making process and add incremental value throughout the customer experience. With Grubhub Ads, they can now run and manage listings on the homepage, search results list and cuisine category page to reach more customers throughout the ordering process.

Differing from our existing sponsored listings that Grubhub manages for merchants as an add-on to our Premium marketing package, these new ad placements give all partners, regardless of their marketing package, control over the frequency, location and targeting of their ads.

Powered by Koddi, Grubhub Ads are managed within the merchant’s portal in Grubhub for Restaurants. Merchants can choose their audience, the dates and times the ad will run, the duration of the ads and their monthly budget. Once the ad is live, they can edit, pause or end the campaign at any time and they only pay when customers click on their listing.

“We’re a newer restaurant in our area, and with all of the competing restaurants around us, it’s important that we are able to advertise our restaurant so that we attract customers and gain visibility on the Grubhub Marketplace. Since running ads on Grubhub, our sales are up 30 to 40 percent, and that’s just in the summer alone. As we get into fall and winter when people tend to order out more, I know we will see even greater results.” — Cindy Lech, co-owner of Lenoxthai, a Thai restaurant on the Upper East Side in NYC

“I’m a big believer of advertising, especially in a city like New York where there’s no shortage of restaurants and you have people coming and going at all times. In order for people to notice your restaurant, you better be in one of the top 10 placements. Since running ads on Grubhub, I’ve seen a 15 to 20 percent increase in orders, and it’s a huge plus to know if a customer is new or returning. Having a 4 or 4.5 star rating on Grubhub and the ability to run ads keeps you on top. I don’t think it gets any better than that.” — Edon Vokshi, owner of Pizzeria L’ Antica in NYC

Post-Checkout Ads for Brands
Tens of millions of customers use Grubhub regularly, and they eagerly pay attention to our delivery confirmation and tracking page as they wait for their order to arrive. Now in partnership with Rokt, we’re offering consumer brands access to market to this captive audience of customers on Grubhub’s order tracking page. Through Rokt’s AI technology, brands can showcase relevant and non-intrusive offers to Grubhub’s customers at a time when they are highly engaged (post-checkout) with offers that range from cash back and rewards to fitness memberships, video, music and audio subscriptions, and more.

“As a marketplace with tens of millions of customers, we’re excited to give merchants and brands more opportunities to grow their business through Grubhub,” said Kyle Emmett, senior director of retail media and merchant solutions at Grubhub. “These new advertising tools are a natural extension of our long-standing efforts to make Grubhub an effective marketing channel for our merchant partners to acquire more consumers and a further step to reach our full potential as an advertising channel.”

These new tools for merchants and brands complement Grubhub’s existing suite of marketing capabilities for merchant partners. By selecting from our range of marketing packages, merchants unlock access to promotions, loyalty and promoted placements and receive actionable information about their business through Order Frequency Insights. These tools allow merchants to better target customers to strategically grow their sales while giving them visibility into what’s performing well across different customer segments.

For more information on how to get started with ads, please visit here.

Grubhub Deepens Partnerships to Combat Food Insecurity During Hunger Action Month

Helping close the hunger gap is one of Grubhub’s key community impact focus areas. With the support of the Grubhub Community Fund,* we serve as a community partner and industry leader in the effort to reduce food insecurity, and recover and redirect food that would otherwise go to waste.

To recognize Hunger Action Month, a campaign designed to inspire people to take action and raise awareness of hunger in the United States, Grubhub is deepening our partnerships with organizations who are equally committed to closing the hunger gap on every level – from advocating for federal policies in Washington to supporting the communities we serve.

At the national level, Grubhub supports and advocates for policies that combat food insecurity and strengthen federal feeding programs. This year, we engaged our restaurant partners in the fight against hunger through existing programs like the Bill Emerson Good Samaritan Food Donation Act. We worked with our restaurants to educate them on updates made to the Act and provide guidance on how to safely donate excess food to communities in need. In partnership with Food Systems Collaborative, we submitted feedback on the Biden Administration’s first-ever National Strategy for Reducing Food Loss Waste and Organics, providing recommendations on how to make the food donation process more accessible and better leverage restaurants in the fight against food insecurity.

Because expanding existing options and increasing opportunities to get affordable meals into the hands of those in need is a focal point for our federal work, we are also collaborating with policymakers to further support the modernization of Supplemental Nutrition Assistance Program (SNAP) to expand access to meals in underserved areas across the country by leveraging innovating technologies.

At the local level, we support neighborhoods and address food insecurity everywhere we operate, but specifically in our hometown of Chicago and in our largest market, New York City. Two of our key Grubhub Community Fund partners in this work include:

The Greater Chicago Food Depository, a one-year Grubhub Community Fund partner that is a critical resource and advocate for those experiencing food insecurity in Chicagoland with a network of more than 800 food pantries, soup kitchens, shelters, and other programs.
The Food Bank for New York City, a four-year Grubhub Community Fund partner supporting families and individuals across the five boroughs through its partner network of more than 800 local pantries and community organizations.

In Chicago, we are partnering with the Greater Chicago Food Depository for Hunger Action Month as an anchor donor, providing $50,000 in matching funds for their September campaign and nearly $1 million in Grubhub Community Fund grant support since 2023. This funding aids the Food Depository’s partner network and prepared meals programs, in addition to helping distribute meals to local shelters working to house and support the influx of migrant families and individuals within the city.

This year, we hosted our first-ever office-wide volunteer day in our hometown of Chicago, where more than 100 Grubhub employees repacked shipments of 25,000 pounds of peppers, bread and beans into smaller quantities to help the Food Depository properly and efficiently distribute quality food to participating food pantries, soup kitchens, and shelters in Cook County.

In New York City, Grubhub with support from the Grubhub Community Fund, returned as the Food Bank for New York City Hunger Action Month, providing $25,000 in matching funds to amplify September’s donations and more than $2 million in Grubhub Community fund grant support since 2020. This funding directly contributed to the scaling of the organization’s capacity to address critical needs across New York City’s five boroughs including program expansions, meal distributions, and partner network support.

“At Grubhub, we are committed to being a resource and partner in standing up solutions that increase the accessibility to nutritious food and meals for individuals and families facing food insecurity,” said Brianna Morris, senior manager of community impact at Grubhub. “From advocating for new and improved food policies at the federal level to supporting regional and local food banks and pantries through the Grubhub Community Fund and employee volunteerism, our commitment to helping close the hunger gap stands strong to ensuring our neighbors and communities have access to the resources they need to thrive.”

Along with our work with Greater Chicago Food Depository and Food Bank for New York City, we also support additional food recovery efforts, and food distribution and meal programs though Grubhub Community Fund partnerships with:

As part of our year-round efforts to help close the hunger gap, we continuously look for ways to deepen and expand our community impact partnerships at all levels. We always keep our primary goal in mind to achieve the greatest real-world impact across all of our philanthropic focus areas, including how we support independent restaurants and create opportunities for individuals working in the hospitality industry.

Grubhub Campus Dining Adds 60+ University Partners Ahead of 2024-2025 School Year

Adoption of innovative solutions like Amazon’s Just Walk Out technology, reusable containers and robot delivery continues to grow

CHICAGO, Aug. 21, 2024 /PRNewswire/ — Grubhub announced today the expansion of its Campus Dining business to more than 60 schools across the country. Grubhub Campus Dining is the higher-ed-focused part of Grubhub’s business that serves college students and directly integrates mobile ordering into campus meal plans. Last year was the strongest yet for Grubhub Campus Dining, and with these new additions, Grubhub now reaches half a million new students and serves a total of more than four and a half million students.

New campus partners include the University of Alabama at Birmingham, the University of Tampa, the University of Missouri, Howard University and Tulane University. With the addition of these campuses, Grubhub now works with more than 360 universities, up 21 percent from last year.

“Coming off of a strong 2023-2024 school year, I’m very proud that we’re continuing to significantly grow our campus footprint and see such strong adoption of our additional services and solutions with our partners,” said Rob DelaCruz, vice president and general manager of Grubhub Campus. “We see further opportunity in the campus space, and we’re proud to play a role in how students and faculty dine. Our technology allows our partners to operate their dining facilities more efficiently by providing them with the ability to get diners through lines faster and provide a broad range of pickup and delivery innovations.”

Automated delivery with robots
Grubhub partners with Cartken, Kiwibot and Starship to provide robot delivery on college campuses and is expanding to nearly a dozen more schools this semester. New additions include the University of Mississippi, Prairie View A&M University, Howard University, the University of New Mexico and the University of Houston.

Robot delivery is currently found on more than 20 campuses—including The Ohio State University, the University of Arizona, the University of Notre Dame and the University of North Dakota—where hundreds of thousands of orders have been delivered via robots to date.

Amazon’s Just Walk Out Technology
Ursinus College, the University of Virginia and Lindenwood University are deploying Amazon’s Just Walk Out technology on campuses this fall. Ahead of last year’s fall semester, Grubhub brought Amazon’s Just Walk Out technology to its campus partners to enhance the dining experience. This technology allows users to shop at campus convenience stores and skip the checkout line. At the same time, payment is automatically deducted from their meal plan, declining account balance, or other linked Grubhub payment methods. Schools that have already adopted this technology include Stevens Institute of Technology, Montclair State University and Loyola University Maryland.

Sustainable dining solutions
Grubhub partners with Topanga.io, a leading reusable packaging management platform, to bring a sustainable dining solution to its campus partners. Through Topanga.io’s ReusePass program, students can select reusable packaging at checkout and have their meals packaged in a reusable container, utilizing Topanga.io’s track-and-trace technology.

Virginia Tech and the State University of New York at New Paltz are deploying this technology this semester. Schools that already use this technology include California Polytechnic State University, San Luis Obispo, The Ohio State University, Colorado State University, Boston University, The University of Delaware and Brandeis University.

Grubhub Campus Dining
With Grubhub Campus Dining, campuses can choose the solution that works best for them—whether it’s mobile integration, on- or off-campus ordering, or both. Students can easily find both on- and off-campus dining options and view their available balance on their campus homepage within the Grubhub mobile app. These solutions help campuses increase the value of their dining services by providing students with more flexibility in how and when they use their dining plans.

And for even greater value, students whose schools are partnered with Grubhub are eligible to receive Grubhub+ Student for free. That means $0 delivery fees and lower service fees on eligible orders, 5 percent back in Grubhub+ credit on off-campus pickup orders, exclusive deals and more. For more information on Grubhub Campus Dining, please visit here.

Grubhub Celebrates Moms Who Just Delivered by Sponsoring their First Meal Post-Delivery

After nine months of ‘no’s’ and intense cravings for some of their favorite foods, Grubhub’s Special Delivery is making sure mom’s post-delivery meal is exactly how she’s been dreaming of it

Chicago, July 31, 2024 – Grubhub is sponsoring the first meal for moms who just delivered, with the launch of Special Delivery. Diets are restricted a lot during pregnancy, leaving moms heavily craving their post-delivery meal. Who better to help them quell those cravings than Grubhub? And not just during any month, during peak baby delivery month in the U.S. Beginning today through the end of August, new and expectant moms can visit GrubhubSpecialDelivery.com every Wednesday at noon ET to claim $20 towards the highly anticipated meal they’ve been dreaming of, while supplies last and applicable on orders of $20+.*

Grubhub Delivers Joy After Delivery
The baby checklist takes on a whole new meaning as nearly 75 percent of expectant moms consider their first postpartum meal as part of their birth plan! That’s according to a recent Grubhub survey revealing that moms know exactly what they plan to eat after giving birth. Whether it’s their favorite deli sandwich, loaded sushi rolls, soft cheese they’ve been avoiding, or even a bottle of bubbly, after nine months of “nos,” Grubhub will be there to deliver right when mom can finally say, “yes!” Further insights point to food being a pivotal part of mom’s pregnancy:

Indulging in cravings before comfort: When asked what they’re most looking forward to postpartum, over half (51%) of surveyed moms answered that they are most looking forward to eating foods that were restricted during pregnancy. That’s more than double the number of moms yearning to sleep on their stomachs or see their own two feet again!
Munchies over monikers: Nearly half (46%) of expectant moms know exactly what they want to eat post-delivery within the first two trimesters. For those already in the third trimester, more moms knew what they wanted to eat for their first post-delivery meal before they had even decided on their child’s name! Priorities, right?
Daydreams of the deli: A sushi platter or elegant cheese board? Nope. There’s nothing like cold cuts to get moms salivating. Deli meats are the most-wanted dish during pregnancy—nearly a third (31%) of moms have it at the top of their post-delivery wishlist.
Delivering joy from their favorite spots: Expectant moms are more than twice as likely (61%) to prefer a delivery from their favorite restaurant after giving birth over a home- cooked meal or hospital food.
Food never fails: More than a third (40%) of current moms would have preferred receiving a week’s worth of food or grocery deliveries as a post-delivery gift from their friends, more than diapers or baby onesies/clothing!

“We were so inspired by all the new moms sharing their post-delivery meals on social. The anticipation, excitement, and intense cravings are unmistakable,” said Christopher Krautler, Director of Grubhub Consumer Communications. “Grubhub is all about delivering joy during life’s biggest moments – and with Special Delivery, we’re making sure the meal they crave after giving birth is exactly what they’ve been dreaming of.”

Celebrating Moms Through Special Delivery, and Beyond
Why stop at one Special Delivery? Grubhub knows the first year after birth is a whirlwind of hectic, yet beautiful chaos and wants to continue delivering joy. To support new moms through the sleepless nights and precious moments, Grubhub is also giving a free year of Grubhub+ to moms who receive a Special Delivery promo —offering $0 delivery fees and lower service fees on eligible orders, 5% credit back on pickup orders, exclusive offers, and more.** Talk about easy diapers and baby wipes re-ups!

Special Delivery is a part of Grubhub’s ongoing efforts to deliver memorable offerings to customers nationwide, making moments more joyful through food. The offer is available in all locations across the U.S. where Grubhub operates, while supplies last. To learn more and claim your Special Delivery, visit GrubhubSpecialDelivery.com or follow Grubhub on X , Instagram , Facebook, or TikTok .

Citation:
Grubhub surveyed 1,000 current and expectant U.S. mothers via Dynata from May 21st through June 5th, 2024, with a margin of error of +/- 3%.

Terms & Conditions
*Limited supply (expect high demand). 1,000 promotion codes will be distributed on a first come, first served basis at 12:00p ET on each of July 31, August 7, August 14, August 21 and August 28, 2024. Visit GrubhubSpecialDelivery.com and follow directions to claim a promotion code. Discount of $20 will apply to one order with an order subtotal of $20+ only. Customer remains responsible for all taxes, fees and tips. For full offer terms, see: here.

**Offer not available for current Grubhub+ users. Grubhub+ benefits applicable only on eligible orders. Additional fees (including service fees) may apply and vary on orders. Your Grubhub+ trial membership will not automatically convert into a paid membership. For full offer terms, see here.

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