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Grubhub and JOCO Officially Open Hub for Delivery Workers in NYC

In April, Grubhub announced a series of new initiatives that aim to support delivery workers while making e-bike usage safer and more sustainable in New York City – with one key  initiative being a formal partnership with delivery e-bike rental platform, JOCO. This week, we officially unveiled a new, centrally-located co-branded hub – JOCO Concierge Sponsored by Grubhub – to kick off our pilot program and provide NYC delivery workers a place to recharge both their e-bikes and themselves. 

While many New Yorkers plan to slow things down as summer approaches, we know delivery workers will be working as hard as ever. We recognize the work our delivery partners do is absolutely critical to helping Grubhub serve our diners. They help us ensure hungry diners across the city get the food they want, when they want it, how they want it – every time. Providing a place where our NYC delivery workers can take care of themselves and their equipment is an important step in continuing to invest in our partners and everything they do for Grubhub and our diners.  

Mayor Eric Adams helps open JOCO Concierge sponsored by Grubhub in Soho. (Yuan Images for Grubhub)

Starting today,  Grubhub bikers with active JOCO credits can make a pitstop at the facility located at 259 Bowery in Soho during the peak hours of 12:00-8:00 pm to take advantage of a host of amenities. From battery swapping and bike rentals to complimentary delivery gear and essential amenities like restroom facilities and phone charging stations, the new Grubhub x JOCO hub is a one-stop shop for all delivery rider needs, providing riders with a safe and seamless experience on the job. With the launch of the JOCO Concierge sponsored by Grubhub, we aim to empower delivery workers in one convenient hub. 

JOCO Concierge sponsored by Grubhub (Yuan Images for Grubhub)

“When it comes to our delivery partners, of course safety is absolutely key, and that’s why this hub from Grubhub and JOCO combines elements like safe battery exchange with amenities that help riders rest and recharge,” said Amy Perlik Healy, vice president of Government Relations at Grubhub. “This is an evolving effort for us, and Grubhub is continually working with important partners like JOCO as well as city leaders to explore new ways to support delivery workers and communities across New York City.”

JOCO Concierge sponsored by Grubhub (Yuan Images for Grubhub)

And, starting next week, Grubhub will offer monthly credits to our top tier bikers that deliver in Manhattan, giving them free access to more than a thousand safety-certified JOCO e-bikes. Grubhub riders will also have access to more than 55 additional JOCO hubs for continuous safe e-bike storage, battery exchange, and delivery rider gear. Currently spread across Manhattan and Queens with plans to add new locations soon, the hubs will serve as the only rest stops available to NYC’s more than 60,000 delivery workers.

“We’re thrilled to work with Grubhub and bring the JOCO Concierge sponsored by Grubhub to life,” said Jonathan Cohen, co-founder of JOCO. “Through this hub and our initial phase of the program, we’ll be able to provide Grubhub delivery workers with access to safer, more sustainable e-bikes while giving them the unique opportunity to take advantage of a state-of-the-art facility with gear and amenities. We’re excited to launch this alongside our other hubs around New York and look forward to expanding across all boroughs to continue to provide for delivery workers throughout all of New York.”

Grubhub’s partnership with JOCO is just one piece of our broader E-Bike Lifecycle safety program. In addition, a $100,000 grant from the Grubhub Community Fund is helping to support the FDNY Foundation’s fire safety campaign which includes educational resources on the safe handling of lithium ion batteries. The safety of our drivers is important to us, and we continue to work with NYC leaders, the FDNY, and our industry partners to collectively inform delivery workers and the broader public about safe e-bike use. 

 

School’s Out for Summer! Grubhub Takes a Look at How Students Ate During the 2022-2023 School Year

Burritos and (very) hot sauce: this dynamic duo tops the charts for college students

CHICAGO, June 14, 2023 /PRNewswire/ — With summer in full swing, Grubhub Campus is revealing dining trends from its more than 270 partnered schools across the country. Findings from the first ever ‘22 – ‘23 Delivered: Campus Edition demonstrate how students’ preferences go way beyond cheeseburgers and pizza. From burritos delivered morning, noon and night, to 1 million orders of waffle fries, college students craved comfort, convenience and heat.

Grubhub is the only food ordering and delivery marketplace that works with campus dining programs to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup. As students reset and recharge ahead of the ’23 – ‘24 school year, let’s take a look back at how they fueled up for a year full of studies. 

Breakfast and Beyond, Burritos Satiate Students     

The burrito: a portable, timeless and filling food item – perfect for the on-the-go scholar. On trend with Grubhub’s national ‘22 Delivered findings, burritos were devoured as the number one order among college students. This fan favorite proved to be versatile – a top selection at breakfast with sausage, and in the form of a bowl at lunchtime. 

Top Food Items Ordered Nationwide                                         

  1. Burrito 
  2. Cheeseburger 
  3. Chicken quesadilla 

Most Popular Day and Time to Order                             

Tuesday lunch 

Top Breakfast, Lunch and Dinner Orders  

Breakfast

  1. Donut 
  2. Sausage burrito
  3. Bacon, egg and cheese bagel 

Lunch

  1. Burrito bowl
  2. Mac and cheese
  3. Spicy chicken sandwich 

Dinner

  1. Pad thai
  2. Boneless wings
  3. Miso soup 

Late Night Inferno

Burritos certainly had an impact on late-night orders. This year, the top three most popular late-night add ons brought the heat! Clearly college students are craving spice, with the hottest sauce taking the number one spot.

Top Late-Night Add Ons 

  1. Fire sauce 
  2. Hot sauce  
  3. Mild sauce 

Who is ordering all that hot sauce late at night? Boston University ranked as the number one school with the most late-night orders. Not surprising since Boston was named the city with the most late-night orders from the ‘22 Delivered national report last year. In addition to all of those sauces, students were big fans of french fries and chicken tenders for a nightcap!

Schools with the Most Late-Night Orders 

  1. Boston University 
  2. Virginia Tech 
  3. Case Western Reserve University 

A Walk Down Memory Lane

Whether it’s DIY mac or restaurant mac, students can’t get enough. A comforting bowl of mac and cheese dominated lunchtime orders, coming in second only to the burrito bowl. Students demonstrated their love for this childhood dish by also making it the most ordered convenience store item. Talk about a taste of nostalgia! 

Top Convenience Store Orders

  1. Mac and cheese 
  2. Ice cream 
  3. Steak and cheese taquitos 

Feast of Greens

While burritos, burgers and quesadillas were the most popular orders across all campuses, three schools notably preferred a traditionally healthier fare. Dressing on the side, please! 

Top Salad Ordering Schools

  1. University of South Carolina, Columbia 
  2. University of Delaware 
  3. Auburn University 

Extra Cheese, Please

Whether it’s just a slice or an extra large pie, college students sure love their pizza. From coast to coast, these three schools had a hankering for some cheesy goodness. 

Schools with the Most Pizza Orders

  1. California Polytechnic State University
  2. North Carolina State University 
  3. Colorado State University

But First, Iced Coffee  

With demanding schedules, early classes and finals, it’s no surprise college students consume cup after cup of caffeine. When it comes to their cup of joe, students prefer their caffeine served cold. The top three coffee drinks ordered this past year on campus were all cold beverages. On the rocks, please!

Top Coffee Orders 

  1. Cold brew 
  2. Vanilla iced coffee
  3. Frappuccino

 Balling on a Budget

One thing about college students is that they sure know how to stretch a dollar (or in this case, a nickel). Special shout-out to the student at Auburn University, Montgomery, who placed the smallest order of the school year with 1 order of penny pancakes, costing $0.03. It’s hard to beat that deal!

They See Me Rollin’

Autonomous deliveries are all the rage, and over the last year, Grubhub has partnered with three robot delivery providers — Starship, Cartken and Kiwibot — to offer this delivery to its campus partners. Robot deliveries kept hungry students well-fed, with hand-held favorites ranking as the top three most ordered items.

Most Ordered Items Delivered by Robot

  1. Chicken tenders
  2. Bagel
  3. Burrito

Schools with the Most Robot Deliveries

  1. The Ohio State University
  2. University of Arizona
  3. University of Notre Dame 

Special Instructions

It wouldn’t be like college students not to leave fun delivery notes within their orders. Here are some of our favorites that we think belong in the order notes Hall of Fame (the LOTS OF SAUCE comment is all of us): 

  1. CALL me if the door person does not wake up (they may be asleep in their chair but we love them).
  2. Leave outside and text me DO NOT GIVE TO SHORT FAT MAN WITH PLATINUM BLONDE HAIR he is my ROOMMATE and he will SAY he is ME do not believe his lies.
  3. BLEU CHEESE OR RANCH BUT A LOT OF SAUCE PLEASE I LOVE YOU.
  4. Bogart Hall, scream as loud as you can when you get here please.
  5. Call me when you arrive. I will stumble out of the building.

That’s a (Burrito) Wrap Until Next Year! 

In addition to students enjoying campus favorites, all students at Grubhub-partnered schools are eligible to receive a free Grubhub+ membership, where they receive unlimited $0 delivery fees on eligible orders*. With this membership, students get access to donation matching on Grubhub+ orders through Grubhub’s Donate the Change program, which raised more than $21 million in 2022. Additionally, all students with an Amazon Prime or Prime Student membership in the U.S. are eligible to receive a free year of Grubhub+, regardless of if their school is affiliated with Grubhub’s Campus Dining program. And, if Prime members sign up by July 5th 2023, they will receive an extra year free.

* Additional fees may apply

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

A message from Howard Migdal, Grubhub CEO

This message was sent to all Grubhub employees at 7:00 am CT on Monday, June 12th, 2023. 

Hi everyone,

When I joined the Grubhub team a few months ago, I wanted to dedicate time to understanding our business and market, and crystallize how we could best position ourselves to succeed.

Over the last few months, I met with Grubhub teams to learn about the business from the ground up; I spoke to restaurants and diners to understand their needs – and challenges – when using our service; and I spent substantial time with the leadership team looking into our opportunities for growth.

There is no doubt whatsoever that we have a solid foundation in place and an immense opportunity ahead of us – but it is also clear that we need to make some tough decisions in order to maintain our competitiveness, deliver the best possible service for diners and our other partners, and be successful for the long-term.

As a result, today we have made the very difficult decision to reduce headcount at Grubhub by around 15%, leading to the loss of roles for approximately 400 of our passionate and talented teammates.

This is really tough news to share, and I know it will come as a shock to you. I wanted to be the first to let you know our reasons why, explain how we will support everyone through this transition and what happens next, and talk about the future of our business. 

Why we made this decision

We operate in a highly competitive and constantly evolving industry, and we need to continually look at whether we are set up in the right way to deliver for our diners, restaurants and delivery partners. While our business has grown since our 2019 pre-pandemic levels, our operating and staff costs have increased at a higher rate. 

Rightsizing the business for where we are now – which includes ensuring we have the right resources and organizational structure focused on the right priorities – will allow us to be more agile, make bolder bets and take advantage of all of the opportunities on our doorstep. 

What happens right now

Employees who are impacted by this decision will be notified over the next several hours. While I acknowledge that this is extremely difficult, our focus will be on prioritizing people’s wellbeing and supporting them in their next steps and future success. 

To those who are leaving, I want to sincerely thank you for your hard work and dedication to the company. This is by no means a reflection on anyone’s efforts, and Grubhub would not be the business it is without your contributions.

To those who are staying, I know today will be hard for you, too. We will come together in the next few days to talk more about the news and our future together in more detail. In the meantime, please talk to – and look out for – each other.

Looking to the future 

The hard decisions we are making now will enable us to take advantage of the significant opportunity ahead of us.

From everything I have learned in the last 15 years in the online food industry and over the past few months at Grubhub, I have so much confidence in our ability to succeed. Grubhub is an incredible marketplace with tens of millions of customers, hundreds of thousands of restaurants and a strong logistics network operating from coast to coast.

We disrupted the restaurant industry and changed the way Americans order food forever, and that innovative, entrepreneurial and competitive spirit is part of our DNA. I’ve seen it over and over again as I’ve met with so many of you. I’m certain that with the right strategy, relentless execution and a commitment from all of you, Grubhub’s future is bright. 

– Howard

 

Grubhub and Homewood Suites by Hilton Bring Food Delivery to Guests at U.S. Hotels

On the menu: A seamless experience ordering meals for delivery from Grubhub’s network of more than 365,000 restaurants while staying with Homewood Suites

CHICAGO and MCLEAN, Va., June 8, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, and Homewood Suites by Hilton, the award-winning extended-stay brand, are taking the guesswork out of ordering a meal while traveling through their latest partnership. The companies will bring off-premises dining options to guests through the Grubhub app at nearly 500 Homewood Suites locations across the country.

Guests at Homewood Suites properties in the United States that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property that take them directly to the Grubhub Marketplace. For a seamless experience, the hotel location and courier drop-off instructions will automatically populate at checkout. Guests who were a part of a pilot program at select Homewood Suites locations earlier this year noted higher overall satisfaction with their delivery experience — from the speed of delivery to the packaging of the food and options for delivery, including no contact delivery. 

“Travel and food go hand-in-hand, and we’re excited to work with Hilton to be their go-to meal delivery provider and make it easier for guests to discover new restaurants from the comfort of their room,” said Eric Ferguson, chief operations officer at Grubhub. “Whether a guest is craving a meal, wants a quick snack or needs an item they may have forgotten at home, they’ll be able to access Grubhub’s robust network of restaurants and convenience stores at the touch of a button. From our pilot of this program, we saw that orders from small and mid-sized businesses accounted for more than half of all orders, and we’re proud to support local communities and restaurants through this partnership.” 

“We are delighted to team up with Grubhub as we continue to innovate new ways to enrich the guest experience and enhance the food and beverage offerings available to guests of Homewood Suites by Hilton,” said Rick Colling, global head of Homewood Suites. “This distinctive collaboration offers guests access to great local restaurants, helping them feel at home during their stays while exploring local communities through food.”

The Grubhub partnership is now available at all participating Homewood Suites hotels across the U.S. Homewood Suites guests that affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides diners access to unlimited $0 delivery on orders of $12+.

To learn more about Grubhub for hotels, visit here.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Homewood Suites by Hilton

Homewood Suites by Hilton, Hilton’s upscale, award-winning, all-suite, extended-stay hotel brand, has more than 530 pet-friendly locations across the U.S., Mexico, Canada and the Caribbean, with more than 115 properties in the pipeline. Homewood Suites by Hilton offers inviting, generous-sized suites featuring separate living and sleeping areas, and fully equipped kitchens with full-size refrigerators for guests seeking home-like accommodations when traveling for extended or quick overnight stays. Additional value-driven amenities include complimentary Wi-Fi and free hot breakfast. Homewood Suites by Hilton is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. Experience a positive stay at Homewood Suites by Hilton by booking at homewoodsuites.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Homewood Suites by Hilton at stories.hilton.com/homewoodsuites, and follow the brand on Facebook, Twitter and Instagram.

 

Additional fees may apply on Grubhub+ orders. For more details and terms, visit grubhub.com/plus.

 

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Grubhub and Amazon Extend One-Year Free Grubhub+ Offer for U.S. Prime Members

Prime members have already saved hundreds of millions of dollars on Grubhub

Prime members who haven’t taken advantage of the Grubhub+ offer can sign up by July 5, 2023 to receive Grubhub+ for free for 24 months

CHICAGO and SEATTLE, June 5, 2023 /PRNewswire/ — Grubhub and Amazon today announced the extension for an additional year of their free one-year Grubhub+ offer for Amazon Prime members in the United States. Prime members who have already signed up for Grubhub+ since the one-year offer was introduced on July 6, 2022, can keep enjoying Grubhub+ and will now receive an additional 12 months for a total of 24 months of Grubhub+ for free, at no added cost to their Prime membership. As a special limited-time offer, Prime members who redeem now through July 5, 2023, can also enjoy a total of 24 months of Grubhub+ for free. Prime members who redeem the offer July 6, 2023, or later will still receive 12 months of Grubhub+ for free.

Prime members can receive a Grubhub+ trial for free, which includes $0 delivery fees from hundreds of thousands of restaurants and discounts including exclusive member-only offers on their orders. Prime members have already saved hundreds of millions of dollars on Grubhub since the start of the offer from waived subscription fees and discounts. Those who place at least one order a month save an average of $230 per year in delivery fees and promotions with Grubhub+.*

“Whether it’s saving money on your favorite takeout with Grubhub+, exclusive deals, prescription savings, entertainment, or fast, free delivery on tens of millions of items, Prime keeps getting more valuable for our members,” said Jamil Ghani, vice president of Amazon Prime. “Prime members have enjoyed saving money on takeout with Grubhub+, and we are excited to deliver even more savings to those who already redeemed and those yet to redeem by adding another free year of Grubhub+ to Prime.”

Grubhub and Amazon are not just rewarding Prime members through cost savings and delivery convenience, but also through exclusive experiences and offers. With Prime Video and Grubhub’s ongoing “Tune In & Takeout” series, the age-old dilemma of “what to watch and what to eat” is solved with unique food pairings and promotions that connect to members’ favorite shows and movies on Prime Video, like Harlem and Shotgun Wedding. Grubhub recently delivered the Maisel Tov Martini, a pastrami-inspired martini experience for fans to toast to the final season of The Marvelous Mrs. Maisel, and more collaborations are planned throughout the year with upcoming releases such as season two of The Summer I Turned Pretty.

“As we approach the first anniversary of our collaboration with Amazon, we’re excited to bring more value to Prime members by offering Grubhub+ for free for an additional year,” said Ariella Kurshan, senior vice president of growth and marketing at Grubhub. “Prime members are loving Grubhub+ and using it to get even more delivered to their door from their favorite restaurants through Grubhub. With unique experiences like ‘Tune In and Takeout’ that complement our core Grubhub+ offer and showcase what Grubhub and Amazon do best, we’re incredibly energized by the possibilities from our continued collaboration.”

Prime members can sign up for Grubhub+ by visiting amazon.com/grubhub, and those who sign up by July 5, 2023 will receive Grubhub+ for free for 24 months. For more Grubhub+ details and terms, visit grubhub.com/plus.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Amazon Prime
Prime is savings, convenience, and entertainment in one, single membership. More than 200 million paid Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. In the U.S., anyone can join Prime for $14.99 per month or $139 per year, or start a free 30-day trial if eligible at amazon.com/prime. For more information about Prime, including discounted memberships, visit aboutamazon.com/prime.

* $0 delivery fees on eligible orders. Other fees may apply on orders. Based on savings on delivery fees and Grubhub+ exclusive promo offers for Grubhub+ members through Amazon Prime nationwide who signed up in July 2022 and placed at least one Grubhub+ order per month. Individual savings will vary depending on purchasing activity. Individual member savings, fees, and available offers may vary based on location and purchasing activity, among other factors.

SOURCE Grubhub Inc.

New Features in Grubhub for Restaurants Portal Help Restaurateurs Grow Their Business

When it comes to running a business, we know how important it is for restaurateurs to easily understand all facets of their operations. That’s why we originally created the Grubhub for Restaurants (GFR) portal — a place where restaurateurs receive orders through Grubhub, see their order and sales volume, run promotions, rate drivers, adjust their menu and hours and more. As restaurateurs demand more from their partners, we continuously make improvements to GFR to account for their feedback and make sure we’re providing a valuable tool for our partners.

Today, we’re excited to announce the latest updates to GFR. These were developed based on feedback from our partners, including the request from restaurateurs to segment out order and sales volume by audience, automatically request refund adjustments and easily request a photoshoot as their menu changes. 

“We want the Grubhub for Restaurants portal to be an all-in-one platform for our partners, and we’re excited to roll out new tools and insights to help them reach their business goals,” said Liz Bosone, vice president of restaurant success at Grubhub. “Satisfaction with Grubhub from our partners is incredibly important to us, and we believe that improvements like these drive incremental day-to-day and long-term value to our partners. We’re committed to continuing to address feedback from our partners and add more features to GFR that provide even better service to our restaurants.”

Customer Insights

Restaurants value providing exceptional service to their customers since they know it keeps them coming back, and in order to best serve them, they need to know how they behave. Our partners have asked us for more insights into their customers, and we’ve listened. Now, restaurateurs will see a tab within GFR labeled Insights. Within that tab, they can navigate to Customer Insights and filter their sales and order metrics by new or returning diners and Grubhub+ or non-Grubhub+ customers. 

With this addition, they can select up to a full year of aggregated data at a time and compare sales and order metrics. As a result, they are able to better understand their customers’ ordering behaviors and can strategically adjust their marketing efforts on Grubhub accordingly. This is just the first iteration of insights that we’ll be adding to GFR. As we continue to receive feedback from our partners, we’ll continue to build on this feature. 

 

 

Self-Serve Refund Requests

We always aim for things to go right during deliveries, but when things don’t go as planned — whether that’s because a drink got spilled, an item was missing or something else — it’s not clear to our partners who is on the hook for the refund — us or them. Now, restaurateurs can automatically request an adjustment directly in GFR to dispute a refund. This was previously a manual process requiring them to chat or call into Grubhub Care. This new automatic process now cuts the time spent disputing refunds from 10 minutes to 1 minute. 

Restaurateurs can dispute a charge up to 30 days after the original order date, and all they have to do is click into the specific order ID, hit the “Dispute adjustment” button and select a reason for the dispute. Once they submit a dispute, an agent will look into the refund and respond within 24 hours. With this update, we’re doing right by our partners and giving them back valuable time that they can spend running their businesses and serving customers.

 

 

Self-Serve Photoshoot Access

Having images on a menu can lead to 70% more orders and 65% higher sales for our partners, and to help drive higher photo coverage and quality on menus, we’re increasing how often we present our partners with the opportunity to book a photoshoot in the GFR portal. 

We know that menus change often, especially seasonally, and with that comes the need for different photos. Today, we’re updating the opt-out experience so that restaurateurs can snooze the banner for 30 days after they first select the “I’m not interested” button. The banner will return every 30 days after an opt-out and every 90 days after a booking. Our goal with this update is to better understand our partners’ needs and provide them with flexible options that support their business objectives.

 

To stay up to date on the latest updates in GFR, visit here.

New Grubhub Partnerships Aim to Make Delivery Worker E-Bike Usage Safer, More Sustainable

The E-Bike Lifecycle safety program will provide NYC delivery workers access to more than a thousand safety certified JOCO e-bikes, support FDNY Foundation educational campaign

Grubhub announced today several new initiatives aimed at creating a safer, more sustainable environment for delivery workers that utilize e-bikes in New York City, including a pilot program with JOCO, a leading delivery e-bike rental platform founded in New York City in 2021. The JOCO partnership will provide at least 500 delivery partners free access to more than a thousand safety certified e-bikes, as well as more than 55 JOCO hubs for continuous safe e-bike storage, battery exchange and distribution of delivery rider gear.

JOCO delivery biker
JOCO delivery biker

Grubhub is also working collaboratively with City leaders, the Fire Department of the City of New York (FDNY), and industry partners to advance the safety of the entire e-bike lifecycle. Key initiatives include a $100,000 grant from the Grubhub Community Fund to the FDNY Foundation, an organization working to spread awareness and education about safe practices for using lithium-ion batteries. 

“Delivery workers are essential to thousands of communities and businesses, including Grubhub’s, and helping to ensure their safety – and the safety of all New Yorkers – is a top priority,” said Amy Perlik Healy, vice president of government relations at Grubhub. “These new partnerships are an expansion of our ongoing work to address safe use of e-bikes and handling of batteries by delivery partners, and we will explore any reasonable means to prevent tragic fires from occurring in the future.” 

Beginning mid-June 2023, select Grubhub delivery partners will receive JOCO credits they may use for partial day, daily or weekly e-bike rentals. The initial program will allow Grubhub and JOCO to gather learnings that will inform the companies’ long-term approach to creating a safer e-bike ecosystem for delivery workers. ​​Grubhub will also sponsor a JOCO rest stop hub for delivery workers, beginning in June.

“Our cutting-edge platform provides gig workers and businesses with instant access to certified e-bikes without any initial investment,” said Jonathan Cohen, JOCO co-founder. “We’re delighted to partner with Grubhub in extending our services to a wider delivery community while ensuring secure charging facilities. As we celebrate Earth Week, we’re thrilled to stay committed to our mission of reducing the number of cars and trucks on the road for last-mile delivery.”

JOCO utilizes proprietary, fireproof battery charging cabinets that have been tested at a nationally recognized testing laboratory, each with its own fire safety extinguisher. JOCO’s batteries are certified to IEC 62133 standard, one of the most important standards for exporting lithium-Ion batteries into global markets.

JOCO delivery biker
JOCO delivery biker

“We know that micro-mobility devices are here to stay, and the FDNY is constantly exploring best practices for how to use them safely,” said FDNY Foundation Executive Director Jean O’Shea. “We are grateful for the support of industry partners like Grubhub for helping us spread the important messages of safety and prevention surrounding lithium-ion batteries.”

As Grubhub’s E-Bike Lifecycle safety program continues to evolve, the company is in active discussions with partners to establish a battery recycling program to take-in non-certified devices.

Grubhub is eager to continue working with NYC leaders, FDNY, and industry partners to address this issue by spreading public awareness and directly communicating with delivery partners about safe e-bike use, while preserving access for the delivery workers who rely on them and tackling the clear need for better charging infrastructure. Learn more about Grubhub’s current and future driver safety initiatives here. 

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About JOCO
JOCO is the first end-to-end platform that enables gig workers and companies to seamlessly use light electric vehicles (LEVs) for last mile delivery. JOCO’s high tech platform and LEV infrastructure network removes all the hassle of owning, storing, charging and maintaining a bike. JOCO has a strong social mission, having already helped thousands of couriers and companies complete millions of deliveries without any upfront investment. With carbon emissions and congestion at an all time high, JOCO is on a pursuit to bring cleaner air to the world and remove cars and trucks off the streets for last mile delivery. JOCO is currently operating in NYC, Chicago and Miami. JOCO was Co-Founded by Jonathan Cohen and Jonathan A. Cohen (no relation).

About FDNY Foundation
The FDNY Foundation is the official not-for-profit organization of the Fire Department, established in 1981 to promote Fire Safety and to fund professional development, training, and education programs. FDNY Foundation supports FDNY in protecting lives and property of those who work, live and visit New York City through its various programs that provide new equipment, training and support for all FDNY members.

Grubhub Created a Pastrami-Inspired Martini So Diners Can Toast to the Series Finale of The Marvelous Mrs. Maisel on Prime Video

Starting today, Manhattan diners can pre-order the Maisel Tov Martini, a first-of-its-kind delivery experience exclusively on Grubhub

Chicago, IL April 11, 2023 – Mazel Tov, or should we say Maisel Tov! Grubhub is giving fans of the award-winning Prime Video series The Marvelous Mrs. Maisel a taste of Midge’s two favorite things, Jewish deli fare and a stiff drink, with the exclusive Maisel Tov Martini. Fans who live in Manhattan can raise a glass to Midge just in time for the premiere of the series finale on April 14 by pre-ordering now on Grubhub using code MaiselTov at checkout from the Marvelous Café, a virtual Grubhub restaurant concept created for the special occasion.

The Maisel Tov Martini will be available only on Grubhub to Manhattan diners in celebration of the season 5 premiere of The Marvelous Mrs. Maisel

The Maisel Tov Martini is crafted by renowned NYC mixologist Pamela Wiznitzer. In this unique, savory take on the classic gin martini, diners can anticipate hints of caraway in the vermouth that ties in the rye bread and a perfectly seasoned olive with the savory spices of the rub. The cocktail comes with a special oil that uses the ingredients found in the brine and rub of pastrami, which is shaken thoroughly into the martini to create a richness that tastes like biting into the pastrami, while keeping it vegetarian.

Orders of the Maisel Tov Martini include everything fans need to enjoy the cocktail at home, including bottles of the specialty cocktail for two, garnishes, a cocktail shaker, two martini glasses and preparation instructions, with dazzling packaging inspired by Midge’s signature style. Along with the cocktail, diners can choose among three sandwich options – pastrami, corned beef, or turkey on rye, or a stuffed cabbage entrée from The Marvelous Café to pair with the beverage. Each kit also includes a pickle, a potato knish and a black and white cookie for a complete deli-inspired experience from the comfort of home.

The entire Maisel Tov Martini experience is available for delivery on April 14 and April 15 from 2:30 – 8pm ET only in Manhattan via Grubhub for $29.95. Diners can pick their preferred date and time, must be 21+ and have a valid photo I.D. upon delivery. With only 1,000 kits available, orders are limited to 1 kit per customer. Available delivery time slots will close as orders fill up. Full terms and conditions can be found here.

“The Maisel Tov Martini experience is just one of the ways we are excited to expand our yearlong Grubhub collaboration,” said Jennifer Verdick, head of partnerships and consumer events for Prime Video. “The Marvelous Mrs. Maisel has a history of incredible alignments, and we feel that Grubhub and Prime Video are a perfect pairing to bring this exclusive offering to life.”

The Maisel Tov Martini experience is part of Prime Video and Grubhub’s ongoing “Tune In & Takeout” series, which helps people figure out what to watch and what to eat through unique food pairings and promos that connect to their favorite shows and movies on Prime Video. Grubhub has delivered exclusive experiences with the premieres of Harlem and Shotgun Wedding, and diners can expect to see even more unexpected collaborations throughout the year with upcoming releases like Citadel.

“We’re thrilled to continue our collaboration with Amazon Prime and Prime Video with our latest Tune In & Takeout series activation, bringing Grubhub and Prime members even more value and unexpected surprises, like the delicious pastrami-inspired martini,” said Marnie Boyer, vice president of marketing at Grubhub. “Since July, millions of Prime members have signed-up for the free, one-year Grubhub+ membership trial, which is a testament to what people are looking for today – convenience, savings and exclusive experiences.”

The Marvelous Mrs. Maisel is just one of the many award-winning series available with Prime membership. Prime members in the U.S. enjoy savings, convenience, and entertainment, all in one single membership, and members in the U.S. can still sign-up for a one-year Grubhub+ trial membership for free by visiting amazon.com/grubhub. In addition to $0 delivery fees on eligible orders, Grubhub+ members get access to member-only perks and rewards from thousands of participating restaurants across the country, additional fees apply.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About  The Marvelous Mrs. Maisel
The Marvelous Mrs. Maisel, from renowned creator Amy Sherman-Palladino and executive producer Daniel Palladino, is written and directed by Sherman-Palladino and Palladino, and stars Emmy winner Rachel Brosnahan, four-time Emmy winner Tony Shalhoub, three-time Emmy winner Alex Borstein, Emmy nominee Marin Hinkle, Michael Zegen, Kevin Pollak, Caroline Aaron, Screen Actors Guild Award winner Reid Scott, Alfie Fuller, and Jason Ralph.

The Marvelous Mrs. Maisel has won 20 Emmy awards, including Outstanding Comedy Series; three Golden Globes, including Best TV Series – Comedy; six Critics Choice Awards, including Best Comedy Series; two Producers Guild of America Awards; a Writers Guild of America Award; and a Peabody Award.

About Prime Video

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices.

  • Included with Prime Video: Watch movies, series, and sports, including Thursday Night Football. Enjoy series and films including Emmy winners The Marvelous Mrs. Maisel and Lizzo’s Watch Out for the Big Grrrls, Emmy-nominated satirical superhero drama The Boys, and the smash hits The Lord of The Rings: The Rings of Power, Tom Clancy’s Jack Ryan, Shotgun Wedding, Samaritan, Thirteen Lives, The Tender Bar, Being the Ricardos, The Tomorrow War, Reacher, and Coming 2 America. Prime members also get access to licensed content.
  • Prime Video Channels: Prime members can add channels like discovery+, Paramount+, BET+, MGM+, Noggin, NBA League Pass, MLB.TV, STARZ, and SHOWTIME—no extra apps to download, and no cable required. Only pay for the ones you want, and cancel anytime. View the full list of channels available at amazon.com/channels.
  • Rent or Buy: Enjoy new-release movies to rent or buy, entire seasons of current TV shows available to buy, and special deals just for Prime members.
  • Instant access: Watch at home or on the go with your choice of hundreds of compatible devices. Stream from the web or using the Prime Video app on your smartphone, tablet, set-top box, game console, or select smart TV.
  • Enhanced experiences: Make the most of every viewing with 4K Ultra HD- and High Dynamic Range (HDR)-compatible content. Go behind the scenes of your favorite movies and TV shows with exclusive X-Ray access, powered by IMDb. Save it for later with select mobile downloads for offline viewing.

Prime Video is just one of many shopping, savings, and entertainment benefits included with a Prime membership, along with fast, free shipping on millions of Prime-eligible items at Amazon.com, ultrafast grocery delivery and pickup, unlimited photo storage, exclusive deals and discounts, prescription savings, and access to ad-free music, books, and games. To sign-up or start a 30-day free trial of Prime, visit: amazon.com/prime.

Grubhub’s Support for New York City Council Proposal to Update Price Control

At a hearing held by the City Council’s Committee on Consumer and Workforce Protection today, Grubhub stood with independent businesses in support of Int. 0813, which would amend New York City’s permanent price control on third-party delivery apps and give restaurants the flexibility to opt into additional marketing and promotional services should they choose to do so. 

The amendment, which also safeguards access to Grubhub and other platforms at accessible low rates, ensures that small and medium-sized restaurants, especially New York City’s family and immigrant-owned businesses, can choose to pay for additional services that allow them to better compete, reach new customers and thrive. 

“Hundreds of restaurants from across the five boroughs have made it clear they support legislation that would allow them to make their own marketing decisions and better compete with big brands,” said Dave Tovar, senior vice president of communications and government relations at Grubhub. “Our restaurant partners choose to buy services like search engine marketing and optimization, loyalty and rewards programs and more through Grubhub, where they are far less expensive and more effective for reaching diners. We urge the City Council to act with urgency in passing this amendment so that restaurants can either retain their current rates or choose to explore other options that work best for their businesses.” 

More than half of the City Council currently cosponsors the bill. Over five hundred restaurants,  alongside the chambers of commerce from the Bronx, Queens, Brooklyn and Manhattan and dozens of other civic groups, have also voiced their support for this commonsense change. 

Grubhub and Transact Campus Expand Partnership with First-of-Its-Kind Integrated Mobile Ordering Solution

Students on Transact-enabled campuses can order from off-campus restaurants through the Grubhub Marketplace using their campus card

CHICAGO and PHOENIX, March 27, 2023 /PRNewswire/ — Grubhub, a leading food ordering and delivery marketplace, and Transact Campus “Transact,” the award-winning leader in innovative mobile credential and payment solutions for a connected campus, today announced a partnership to integrate Grubhub’s Marketplace into Transact Mobile Ordering, a robust mobile-first application with capabilities for food ordering, pickup and delivery. This first-of-its-kind integration enables students at campuses where Transact’s mobile app is enabled to order from on- and off-campus restaurants via Grubhub’s restaurant network using their campus card for a seamless ordering experience.

Through this integration, students expand their dining options by toggling between on- and off-campus restaurants, all within the Transact Mobile Ordering app. When students select the off-campus option, they will see available Grubhub restaurants for pickup or delivery and pay for meals using their campus card where applicable. Students will be able to access Grubhub’s entire network of more than 365,000 restaurants nationwide and place orders no matter where they are. The integration will also support local restaurants by providing them with a new channel to market their business and generate more orders from the campus community.

“This integration is a major win for everyone involved and a big step forward to provide a more holistic dining experience for students,” said Geoff Ellis, vice president strategic partnerships and business development at Grubhub. “Transact’s technology-first solutions complement our Grubhub Marketplace offering and together, we’re empowering students to have more dining choices. Campus environments are ripe for innovation, and we’re looking forward to working with Transact to bring even more value to students, administrators and restaurants in communities across the country, while growing our campus and diner network.”

“We’re excited to expand our relationship with Grubhub and offer even more ways for students to have cashless options and expanded meal choices,” said Laura Newell-McLaughlin, executive vice president and general manager, integrated payments, and campus commerce at Transact. “We’re continuously looking for ways to enhance the offerings in our mobile ordering platform and partnering with Grubhub to provide students with additional off-campus dining options makes our service even more seamless.”

This ordering method will be available to students in the coming months. The integration builds on Grubhub and Transact’s existing relationship, which allows hundreds of thousands of students in Transact’s CampusCash program across hundreds of campuses to use their student ID cards for cashless payments at university-approved off-campus merchants.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Transact
Transact is the leader in innovative payment and mobile credential solutions for a connected campus. Its highly configurable, mobile-centric campus technology ecosystem simplifies the student experience across the full spectrum of student life. Transact’s offerings include integrated solutions for tuition and other student expense payments, multi-purpose campus IDs, and campus commerce. With a long-standing reputation in the education community, Transact proudly serves over 12 million students across more than 1,850 client institutions. Its fintech solutions facilitate $49 billion in payments annually and have enabled more than 160 million contactless mobile wallet transactions and $293 million in mobile orders in less than three years. For more information, visit www.transactcampus.com.

SOURCE Grubhub Inc.