News Archive - Page 7 of 45

Grubhub Launches Gold Days of Grubhub+, an Exclusive Five Week Event Offering Members More Perks and Rewards Than Ever Before

Grubhub+ members can enjoy access to over 1,000 top-tier offers, including high-value discounts on some of the most craved restaurants across the U.S.

Today, Grubhub is kicking off its first-ever member appreciation month, Gold Days of Grubhub+, a five week event that gives members some of the best offers yet. From October 17 – November 22, 2023, members will be rewarded with even more value through enticing deals from fan-favorites like BOGO Chipotle burritos, half-off KFC chicken sandwiches on National Chicken Sandwich Day, and free menu items from Wendy’s, Taco Bell, Burger King and more.

Gold Days of Grubhub+ comes on the heels of the recent revamp of Grubhub’s already popular loyalty subscription program Grubhub+, which now comes with even more savings and rewards including lower service fees and a 5% credit back on all eligible pick-up orders. In the coming months, members will receive additional benefits including milestone rewards, access to Gold Status in the Fuel Rewards program at Shell, and more special savings events.

Gold Days of Grubhub+ Deals Guide
Below are some of the most exciting deals, with hundreds of more available to Grubhub+ members.* Visit Grubhub.com/Gold-Days to see full details and offers and sign up to become a member by visiting Gr ubhub.com/plus.**

Week 1 (Oct. 17 – 25): Enjoy Oodles of Noodles in Celebration of National Pasta Month
Gold Days of Grubhub+ is kicking off with carb-loaded, saucy meal deals to celebrate national pasta month. Select deals include:

Carrabba’s Italian Grill: Buy one, get one 50% off spaghetti or lasagna (up to $10), with orders $16+
Chili’s: 50% off Ultimate Cajun Pasta (up to $11), with orders $25+
Maggiano’s Little Italy: $5 off when purchasing a classic or specialty pasta, with orders $25+
Noodles & Company: $10 off orders $30+

Fun Fact: Last national pasta month, Grubhub orders proved that red sauce reigned supreme with orders up 26% over white sauce and penne alla vodka was the most ordered pasta dish.

Week 2 (Oct. 26 – Nov. 1): Keep Candy Bowls and Bellies Full this Halloween
Grubhub has you covered with a range of frighteningly delicious food discounts and enough candy deals to go around for all the trick or treaters. Select deals include:

7-Eleven: $10 off orders $20+
Papa John’s: 30% off orders $30+ (up to $10)
Gopuff: $5 off orders $25+
Insomnia Cookies: $5 off orders $25+
Burger King: Free Ghost Pepper Whopper (up to $10) with orders $20+

Fun fact: Last Halloween, Grubhub’s top 5 candy orders were Reese’s Peanut Butter Cups, Twix Caramel, Snickers, M&M Peanuts and Kit Kats, while hot dogs took the spot for the most popular food order.

Week 3 (Nov. 2 – 8): You Get a Sandwich, You Get a Sandwich, Everybody Gets a Sandwich
To celebrate national sandwich day and national chicken sandwich day, Grubhub is rolling out more than ten new deals over the next two weeks. Select deals include:

Jersey Mike’s: 50% off turkey and provolone sandwiches (up to $6), with orders $20+
Wendy’s: Free Baconator (up to $10), with orders $20+
Buffalo Wild Wings: 50% off sandwich (up to $8), with orders $25+
Arby’s: 20% off $20+ (up to $8)
Jack in the Box: $5 off orders $22+
Wawa: Buy one, get one free on hoagies and sandwiches (up to $10), with orders $15+

Fun fact: In 2022 Grubhub orders, New York took the heat coming in first with the most spicy chicken sandwich orders followed by Los Angeles, Philadelphia, Chicago and Portland.

Week 4 (Nov. 9 – 15): Craving Crushers

sweetgreen: $5 off Plates with orders $20+
KFC: 50% off chicken sandwich (up to $5), with orders $15+
Panera Bread: 25% off (up to $8) with orders $25+
Sonic Drive-In: 25% off (up to $8) with orders $20+
Taco Bell: Free Cheesy Gordita Crunch (up to $6) with orders $20+
Dunkin’: Free 25 assorted munchkins (up to $11) with orders $20+

Week 5 (Nov. 16 – 22) : Close Out Gold Days of Grubhub+ with Even More Perks

Not a member? Sign up now and claim a 33% discount off the first year of your annual plan
Looking for a holiday gift? Get a $10 Grubhub gift card credit with the purchase of a $50+ Grubuhb gift card
Still hungry? Buy one get one free Chipotle burrito (up to $12) with orders $20+

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

*Terms and conditions apply to all offers. For more information on Gold Days of Grubhub+, visit Grubhub.com/Gold-Days.

**Benefits apply on eligible orders only. Additional fees may apply. Grubhub+ is an automatically renewing membership service requiring recurring payments at thethen-current rate (currently $9.99/mo) plus tax until canceled. For more details and terms, visit grubhub.com/plus.

Grubhub Revamps Ultimate Kiosks

Back in 2020, we launched our Ultimate kiosk technology, a first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Error-prone handwritten scribbles and shouts were replaced with a digital workflow solution that connects the front- and back-of-the house directly with diners, creating a transparent view into their order status.

Today, we’re excited to announce that we’ve given Ultimate a facelift by way of new hardware, powered by Elo Touch, and payment processing and card readers powered by FreedomPay. You can read more about the updates in Campus ID News.

Grubhub x The Hatchery Chicago® Private Kitchen Pitch Competition – Now Accepting Applications

Since we first opened our doors in Chicago 19 years ago, Grubhub has been committed to positively impacting communities in the city that gave us our start. As a part of our new $300,000 partnership with The Hatchery Chicago®, a leading non-profit incubator dedicated to fostering successful food and beverage businesses on the West Side of Chicago, Grubhub is sponsoring a pitch competition to help local entrepreneurs build and grow successful businesses.

Panoramic view of The Hatchery facility | Photographer: James Steinkamp Photography

Interested Chicago-based food and beverage entrepreneurs can apply now through 5:00 pm CT on Monday, Oct. 23. Once the application period closes, five finalists will be selected to pitch their business plans on how they will grow their restaurant concept – and of course, share samples of their delicious food – to a panel of judges during The Hatchery’s annual fundraiser on Friday, Dec. 1. Our first place winner will be awarded rent-free access to the private Grubhub Kitchen at The Hatchery for an entire year, plus additional wrap-around support from The Hatchery and Grubhub.

With this partnership and the pitch competition, we are thrilled to continue supporting independent restaurants and creating opportunities in the hospitality industry in our hometown. For additional competition details, please visit The Hatchery’s website.

Grubhub Partners with Entertainment Icon and Food Fanatic, Snoop Dogg, to Debut the “Did Somebody Say” Platform in the U.S.

Grubhub introduces the new marketing platform celebrating the joy of ordering delivery with a head-bobbing, appetite-spiking, creative campaign featuring the legendary artist

CHICAGO, SEPTEMBER 26, 2023 – Today, Grubhub – a leading food-ordering and delivery platform – officially debuts the “Did Somebody Say” marketing platform in the U.S. The new brand platform celebrates that familiar feel-good moment when the doorbell rings and your Grubhub order arrives. The launch of “Did Somebody Say” kicks off with a creative omnichannel campaign anchored in a 60-second TV spot, featuring a song by the iconic rapper, entrepreneur, food-enthusiast, and cookbook author, Snoop Dogg.

“The new ‘Did Somebody Say’ platform and campaign featuring Snoop Dogg is a bold refresh for the Grubhub brand, anchored in the message that Grubhub is always the answer to customers’ delivery wants and needs,” shares Ariella Kurshan, senior vice president of growth and marketing at Grubhub. “The campaign celebrates how Grubhub delivers not only food but the delight people feel when their order is on the way. We’ve all experienced that moment of joy when the doorbell rings and your food arrives – our new ‘Did Somebody Say Grubhub’ mnemonic encapsulates that feeling of joy perfectly.”

“Did Somebody Say” comes to life anchored in a new TV commercial featuring Snoop Dogg delivering an original, head-bobbing song that will give hungry Americans a taste of his own Grubhub delivery delights.

“Music is a part of my heart and soul, and my love for food delivery goes right along with it ‘cuz when you’re as busy as me, you gotta stay fueled with good food,’’ said Snoop Dogg. “Whether it’s chicken wings to the crib or a hot tub soak with a pizza slice on the side, when you hear ‘Did Somebody Say,’ you know Grubhub delivers what you want, when you want.”

The catchy and upbeat campaign, conceived by creative agency McCann London and produced by their production arm Craft Worldwide, saw global market success since its initial debut in 2020 by Grubhub’s parent company, Just Eat Takeaway.com (JET). After successful campaigns across Europe, Canada, and Australia spanning over 19 markets and amassing more than 1 billion views, the vibrant TV spot kicks off an extensive U.S. campaign effort that will come to life across paid and organic social, in-product placement, OOH creative ads, consumer sweepstakes* and more.

Want to get delivery like a G?

Then be sure to tune in to Grubhub’s social channels to participate in the #DidSomebodySayGrubhub sweepstakes. From Thursday, September 28 – Monday, October 2, Grubhub will be launching several giveaways inspired by the television spot in which winners will receive a $500 gift card to order whatever they like, from pizza to the hot tub to wontons on a catamaran*.

Follow @Grubhub on X, Instagram, and TikTok.

For more information on Grubhub, visit https://about.grubhub.com/.

**NO PURCHASE NECESSARY. VOID WHERE PROHIBITED. Sweepstakes starts on 9/28/23. Must be a resident of the U.S., and at least 18 years of age to enter. See official rules here. Sponsor: Grubhub Holdings Inc.

Choice Privileges Now Offering Guests Grubhub Delivery at 500 Choice Hotels

From adding more upscale hotel offerings to its family of participating hotel brands to offering two, new co-branded credit cards, the award-winning loyalty program continues to expand member opportunities and benefits

ROCKVILLE, Md., September 26, 2023 – Choice Hotels International, Inc. (NYSE: CHH) announced that Choice Privileges now offers food ordering and delivery through a collaboration with Grubhub, a leading online and mobile food-ordering and delivery platform, to guests during stays at 500 participating Choice Hotels. As part of a continued reinvigoration of the award-winning loyalty program, Choice Privileges is expanding rewards and opportunities for guests during their travels.

Guests at participating midscale and extended stay Choice hotels brands, including Everhome Suites, Clarion Pointe, Comfort Inn, Mainstay Suites and Sleep Inn properties, will be able to access Grubhub’s network of more than 365,000 restaurants and convenience offerings. To order, guests will be able to access a branded ordering and delivery experience within the Grubhub app while on the hotel’s property and are able to receive one free month of Grubhub+, Grubhub’s loyalty program that provides diners access to unlimited $0 delivery on orders of $12+.

“We are always looking to expand opportunities for Choice Privileges members, and we strive to focus on benefits that will add additional value for our members,” said Julie Purser, vice president, loyalty strategy and membership rewards, Choice Hotels. “Offering $0 delivery fees with Grubhub enriches the guest experience at these participating hotels as it provides logistical and financial ease to guests seeking food delivery.”

“Whether guests are traveling for work, relaxation or fun, we want to be their go-to delivery provider that keeps them fed no matter where they are,” said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “We’re excited to offer a convenient and seamless ordering and delivery experience for Choice Hotel guests that allows them to explore the flavors of local communities across the country.”

This expansion of Choice Privileges member benefits follows several other recent efforts to reinvigorate the loyalty program. Earlier this year, Choice launched two co-brand credit cards – the Choice Privileges Select Mastercard and Choice Privileges Mastercard – to offer travelers more ways to accelerate the amount of Choice Privileges points they earn while staying at participating Choice Hotels and on everyday spending like gas, groceries and home goods.

In July, Choice Hotels completed the successful integration of the Radisson Rewards Americas loyalty program into the Choice Privileges program. This enables the nearly 60 million Choice Privileges members to earn and redeem points at over 7,000 Choice-branded hotels across a diverse portfolio of brands.

The integration of Radisson Rewards Americas into Choice Privileges expanded member benefits to include complimentary breakfast for members with Diamond status at Radisson Blu, Radisson, Radisson RED, and Park Plaza hotels. Additional member benefits include:

The expanded types of hotels Choice Privileges members can earn and/or redeem points with including Luxurious Preferred Hotels & Resorts; PENN Casinos & Resorts; BlueGreen Vacations; and exclusive college football and basketball experiences.
“Your Extras:” Members can choose from selection of gift cards or Choice Privileges points when they check in for a stay that includes at least one Sunday through Thursday night at participating brands.
An Elite Welcome Gift of 250 Points: Gold, Platinum, and Diamond members receive 250 points per stay as a thank you.

For more information and to start planning your next getaway and earn travel rewards, visit ChoiceHotels.com and enroll in Choice Privileges for free.

About Choice Hotels^®
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in the upscale segment and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing almost 630,000 rooms, in 46 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay and economy enables Choice^® to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

About Choice Privileges^®

The award-winning Choice Privileges loyalty program enables members to earn and redeem points for reward nights at over 7,000 Choice-branded hotels across a diverse portfolio of brands in 46 countries and territories. Points can also be earned and/or redeemed with partners like Bluegreen Vacations, Penn Entertainment, and the iconic Circus Circus Hotel & Casino and Treasure Island Hotel & Casino in Las Vegas. Members can also exchange points for airline miles or redeem them for gift cards with popular restaurants and retail stores, stays at the luxurious Preferred Hotels & Resorts, and even VIP college football experiences. Choice Privileges Mastercard holders can earn more points faster, including on everyday spending. To enroll in the free Choice Privileges program or learn more about the Choice Privileges Mastercard credit cards, visit www.choicehotels.com/choice-privileges.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

Grubhub Marks Hunger Action Month with New Chicago Initiatives and Expands Existing Programs

At the start of this year, Grubhub outlined three areas of focus for its philanthropic giving model, including an emphasis on helping to close the hunger gap. During Hunger Action Month this September, we are making an impact with new partnerships and efforts in Chicago, New York and in other key cities.

According to this year’s August Consumer Food Insights Report, the U.S. continues to confront food insecurity, with 14 percent of the population considered food insecure. In addition to our year-long programs and partnerships that help bridge the hunger gap, this month we are rolling out several new efforts. These include a new Grubhub microgrant program that will support Chicago nonprofits, a partnership with the Greater Chicago Food Depository (Food Depository) that will significantly increase meal distribution in areas of the city with high levels of food insecurity, serving as the official Hunger Action Month sponsor of Food Bank for NYC’s (FBNYC) activities and hosting a series of Serving the City (STC) events.

Here’s how Grubhub is showing up in communities across the country.

In our hometown of Chicago we’re introducing two new initiatives.

New $1 million microgrant program to support local nonprofits tackling food insecurity. Grubhub is introducing a microgrant program, with operational support from the Food Depository and Nourishing Hope, benefiting Chicago-based nonprofits. The program, made possible by the Grubhub Community Fund*, will direct up to $1 million in grant funding to organizations providing access to food and meal services. We’ll open up the application period for interested nonprofits in early October.
More nutritious, made-from-scratch meals distributed through the Food Depository’s expanded prepared meal programs. We are partnering with the Food Depository to aid in the expansion of their prepared meals program. These meals support Chicago families, older adults, people with disabilities and individuals with medically tailored diets. In early 2024, the Food Depository will open an expanded facility with eventual plans to prepare, source and distribute up to 10,000 meals per day. The partnership will also support the Food Depository’s work with food pantries, soup kitchens and shelters as they meet elevated demand for food assistance.

“Hunger Action Month is all about raising awareness and taking action to alleviate food insecurity for our neighbors. Currently, one in five households in the Chicago Metro area faces food insecurity. We are incredibly grateful for valued partners like Grubhub whose support will allow us to continue ramping up our daily production of healthy, made-from-scratch meals as we plan to open our new prepared meals kitchen in 2024,” said Jill Zimmerman, Chief Philanthropy Officer at the Greater Chicago Food Depository. “We’re also excited by the microgrant program and Grubhub’s commitment to support a strong and resilient network of food access programs across Chicago and neighboring communities.”

We’re bringing the STC program to Boston and sponsoring FBNYC’s Hunger Action Month campaign.

Expanding our STC program in Chicago, New York and Boston. Since launching the program in 2022, we’ve held nearly 70 STC events across the country and distributed nearly 35,000 meals to communities. Now, we will expand the program to Boston, distributing meals to public schools in the area.
Partnering with FBNYC as the official Hunger Action Month sponsor in New York City. $100,000 in matching funds, made possible by the Grubhub Community Fund, will support FBNYC’s Hunger Action Month awareness effort. The donation match campaign aims to bring attention to FBNYC’s mission to end hunger by organizing food, information and support for community survival and dignity.

Grubhub’s Serving the City purchases and provides meals in communities across New York City, Chicago and Philadelphia, with a Boston expansion coming soon.

Raising awareness about hunger in America and inspiring everyone to take action and help close the hunger gap expands far beyond Hunger Action Month.

Advocating for systemic change with policymakers in Washington. While our direct programs and partnerships are primarily at the city level, our team also advocates for policies and programs at the federal level to help achieve national impact. This past year, the Grubhub Government Relations team has continued efforts to advance the implementation of the Food Donation Improvement Act and specific policy recommendations to address food insecurity within the Farm Bill.
Extending and deepening our work with food-focused GCF partners. For several years, we have partnered with organizations like MEANS Database, Rescuing Leftover Cuisine, Tacombi Foundation, Union League Boys and Girls Club in Chicago to support various food rescue and hunger relief programs that directly support communities across the country. In 2022, we partnered to distribute over 500,00 meals and rescued over 2.8 million pounds of food through partnerships funded by the Grubhub Community Fund, and we are on track to grow our impact helping more individuals and families get access to the food and additional program services.

“Grubhub is focused on partnering with local and national organizations to build out and support meaningful programs directly impacting individuals, families and communities, ” said Brianna Morris, Grubhub’s Sr. Manager of Community Impact. “Through the Grubhub Community Fund and other efforts, we are growing our impact in our hometown of Chicago, expanding our existing partnerships, and creating access to essential needs and opportunities within the communities we serve. ”

Hunger Action Month is a time to build awareness, but this work continues throughout the year in communities all across the country. As we deepen and expand our partnerships, we’ll continue to look at how we can achieve the greatest impact across all of our impact focus areas, including how we support independent restaurants and create opportunities for individuals working in the hospitality industry.

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.

Grubhub Brings Mobile Ordering and Pickup to Its First Military Property, Naval Station Norfolk

Norfolk joins Grubhub’s roster of closed ecosystem campuses, including colleges, stadiums and hotels

CHICAGO and VIRGINIA BEACH, Va., Sept. 13, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, is bringing its Grubhub Onsite mobile ordering and pickup technology to Naval Station Norfolk through a business venture with The Navy Exchange Service Command (NEXCOM). Now, the more than 100,000 military personnel, their families and people living and working on the base can skip the line at restaurants in the Norfolk Main Navy Exchange (NEX) food court and on base by ordering food and beverages through the Grubhub app for pickup, saving them valuable time.

Personnel on base will be able to order from restaurants including Panda Express, Firehouse Subs, Burger King and Raising Canes. They can place an order on Grubhub by affiliating with the base via geolocation in the Grubhub app or from QR codes around the base. Once affiliated with the base, available restaurants will populate for ordering. Additional dining venues on the base will continue to become available throughout the year.

“Taking time to enjoy a meal shouldn’t be a stressful part of anyone’s day, and we’re proud to support the Navy community and their families with a convenient dining ordering experience,” said Rob DelaCruz, vice president and general manager of Onsite at Grubhub. “Grubhub’s Onsite platform technology was built to support an array of ordering environments, and we’re honored to bring this ordering capability to the Naval Station Norfolk.”

“The Navy Exchange Service Command (NEXCOM) continues to seek business concepts that support our Sailors and military families with convenient and accessible food options,” said Dennis Wilkerson, vice president of NEXCOM’s enterprise food service. “Particularly at Naval Station Norfolk, expediting the availability of a warm meal for Sailors on duty strengthens Navy readiness and quality of life mission.”

Through Grubhub Onsite, diners are able to order their favorite meals and convenience items via the Grubhub Marketplace outside of traditional residential environments, including at hotels, in stadiums and hospitals and on college campuses. Grubhub Onsite is built to handle high traffic and order volume environments and showcases available restaurants in a branded space within the Grubhub app. More information on Grubhub Onsite can be found here.

About NEXCOM
The Navy Exchange Service Command (NEXCOM) is one of 11 commands under Commander, Naval Supply Systems Command (NAVSUP). NEXCOM oversees seven business lines that include Navy Exchange (NEX) stores, Navy Lodges, Navy Gateway Inns & Suites, Ships Store Program, Navy Clothing and Textile Research Facility, Uniform Program Management Office and Telecommunications Program Office. NEXCOM’s mission is to provide authorized customers quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families. Since 1946, NEXCOM has given over $3.7 billion to support Navy MWR. Shop online at myNavyExchange.com.

SOURCE Grubhub Inc.

Grubhub Expands Services to Restaurants With On-Demand Delivery

Self-delivery restaurants can now request Grubhub Delivery in real time

CHICAGO, Sept. 7, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, announced today that it is offering a new product feature, On-Demand Delivery. This service gives self-delivery restaurants on the Grubhub Marketplace the option to request a Grubhub delivery driver to facilitate the last-mile logistics on a per-order basis whenever needed.

This feature is currently in pilot in markets across the country, including Boston, Philadelphia, Los Angeles, D.C., Seattle, Chicago and Denver. Previously, restaurants couldn’t toggle between self-delivery and Grubhub delivery, but with the new automated feature, they can switch between both options on orders. Restaurants in the pilot program that use Grubhub delivery will be charged a flat delivery fee of $5 per order.

“Whether a restaurant could use extra support to keep up with demand during peak hours or cover for a driver who called in sick, we want to give restaurants even more help to run their business and deliver a great experience to customers,” said Liz Bosone, vice president of restaurant success at Grubhub. “We’ve heard from our restaurant partners that they welcome the convenience of this feature and like having alternate fulfillment options that don’t require hiring additional staff. We’re proud to add this feature to our suite of tools and services.”

On-Demand Delivery joins the suite of services that Grubhub offers its restaurant partners, including Supplemental Delivery, which allows self-delivery restaurants to expand their delivery boundary and reach more diners with the help of Grubhub drivers. For more information on Grubhub’s delivery services, please visit here.

Order Frequency Insights Added to Grubhub for Restaurants Portal

Back in May, we introduced three updates within the Grubhub for Restaurants (GFR) portal to drive more value to our restaurant partners that help them grow their business: Customer Insights, Self-Serve Refund Requests and Self-Serve Photoshoot access. Building on the Customer Insights tool where restaurants can filter their sales and order metrics by new or returning diners and Grubhub+ or non-Grubhub+ customers, we’ve added Order Frequency Insights within GFR. With these ordering insights, restaurant owners now have visibility into how often their customers are ordering from them.

To get started, users select the “Insights” tab in GFR and can then view customer order frequency history from the last 90 days within the Customer Insights page. They can segment customers out by new or returning diners and Grubhub+ or non-Grubhub+ customers. Further highlighting the value of their Grubhub+ customers, restaurant owners can view their average number of orders per Grubhub+ customer and their most loyal customers, defined as those who rank in the top 10% of their order volume. And to drive action, users can click the links at the bottom of the page to view more details on how to run promotions and loyalty programs.

“Our restaurant partners leverage Grubhub as an acquisition tool to attract new customers, build relationships with these customers, and drive retention. They’ve been asking for more tools that help them do all three,” said Liz Bosone, vice president of restaurant success at Grubhub. “With our latest addition of Order Frequency insights within the Grubhub for Restaurants portal, we’re providing our partners with tools and data that will empower them to not only understand who their most loyal customers are, but how to best engage with them to drive more frequent ordering.”

To stay up to date on the latest updates in GFR, visit here.

Grubhub Brings Amazon’s Just Walk Out Technology to Campus Partners

Students save time by skipping the checkout line and are automatically charged via their synced campus payment method in the Grubhub app

CHICAGO, Aug. 29, 2023 /PRNewswire/ — Grubhub Campus announced today that Amazon’s Just Walk Out technology is now available at Loyola University Maryland, the first Grubhub-partnered campus to deploy the technology.

With Amazon’s Just Walk Out technology, Grubhub campus partners are able to offer a frictionless experience that allows students, faculty and staff to shop at convenience stores on campus and skip the checkout. This means no lines, no need to scan products and no fuss. Students simply scan a QR code in the Grubhub app to enter the store, and the technology detects what shoppers take from or return to the shelves. When guests have completed their shopping experience, they are able to leave the store without having to wait in line and the payment will automatically be deducted from their meal plan, declining account balance or other stored payment methods linked to their Grubhub account when they leave the store.

“Our installation with Amazon’s Just Walk Out technology is another example of how we are strengthening our relationship with our campus partners with cost-saving technology and driving student adoption,” said Eric Ferguson, chief operations officer at Grubhub. “The services and products we provide for our campus partners are designed to enhance and improve the dining experience, and we’re excited to offer this innovative and frictionless technology to our campus partners.”

“We are thrilled to bring Just Walk Out technology and Grubhub together at Loyola University Maryland,” said Jon Jenkins, vice president of Just Walk Out technology, AWS Applications. “With Just Walk Out technology and Grubhub, students, faculty, and staff will find a convenient way to purchase the items they need with a frictionless shopping experience so they can quickly get back to their studies.”

“Loyola is proud to partner with Grubhub and Amazon to bring this technology to our students,” said John Coppola, vice president for finance and administration and treasurer for Loyola University Maryland. “We strive to bring innovation to our campus, and this is a perfect example of our drive to lead in technological applications for our students, faculty, and staff.”

Just Walk Out technology is made possible by artificial intelligence (AI) like computer vision and deep learning techniques, including generative AI, to accurately determine who took what in any retail environment. Amazon built synthetic datasets to mimic millions of realistic shopping scenarios—including variations in store format, lighting conditions, and even crowds of shoppers—to ensure accuracy in any environment.

Grubhub partners with 300 higher education institutions and is the only food ordering and delivery marketplace that works with campus dining programs. This gives students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup. Amazon Prime members in the U.S., including members of Amazon’s discounted membership for college students—Prime Student—can receive a one-year Grubhub+ trial for free. Grubhub+ includes $0 delivery fees from hundreds of thousands of restaurants and discounts including exclusive member-only offers on their orders.

For more information on Grubhub Campus, please visit here.

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