News Tag: Support

Inclusion and Tolerance in the Workplace

This year’s presidential election was undoubtedly divisive and left many of our employees feeling concerned. In response, I wrote a company-wide email that was intended to advocate for inclusion and tolerance — regardless of political affiliation — during this time of transition for our country.

Some of the statements in my email (please see full text below) have been misconstrued. I want to clarify that I did not ask for anyone to resign if they voted for Trump. I would never make such a demand. To the contrary, the message of the email is that we do not tolerate discriminatory activity or hateful commentary in the workplace, and that we will stand up for our employees.

Grubhub welcomes and accepts employees with all political beliefs, no matter who they voted for in this or any election. We do not discriminate on the basis of someone’s principles, or political or other beliefs.

I deeply respect the right of all citizens to vote for the candidate of their choice. In fact, I offered extra flexibility on Tuesday and encouraged all our employees to go vote. There is a place for all points of view at Grubhub. We value diverse perspectives and believe those perspectives help to create a better product and a better workplace culture.

Grubhub’s leadership team has worked for years to create a culture of support and inclusiveness. I firmly believe that we must bring together different perspectives to continue innovating. We are better, faster and stronger together, and so is America.

Posted by Matt Maloney, Grubhub CEO ********************************************* Full Email Text: SUBJECT: So… that happened… what’s next? I’m still trying to reconcile my own worldview with the overwhelming message that was delivered last night. Clearly there are a lot of people angry and scared as the antithesis of every modern presidential candidate won and will be our next president.  While demeaning, insulting and ridiculing minorities, immigrants and the physically/mentally disabled worked for Mr. Trump, I want to be clear that this behavior – and these views, have no place at Grubhub. Had he worked here, many of his comments would have resulted in his immediate termination.  We have worked for years cultivating a culture of support and inclusiveness. I firmly believe that we must bring together different perspectives to continue innovating – including all genders, races, ethnicities and sexual, cultural or ideological preferences. We are better, faster and stronger together.  Further I absolutely reject the nationalist, anti-immigrant and hateful politics of Donald Trump and will work to shield our community from this movement as best as I can. As we all try to understand what this vote means to us, I want to affirm to anyone on our team that is scared or feels personally exposed, that I and everyone else here at Grubhub will fight for your dignity and your right to make a better life for yourself and your family here in the United States.  If you do not agree with this statement then please reply to this email with your resignation because you have no place here. We do not tolerate hateful attitudes on our team.I want to repeat what Hillary said this morning, that the new administration deserves our open minds and a chance to lead, but never stop believing that the fight for what’s right is worth it.  Stay strong, Matt

Grubhub Unveils New In-Restaurant Technology

GrubCentral Makes Managing Online Orders Easier Than Ever

CHICAGO, May 19, 2016 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering and delivery platform, today announced the launch of GrubCentral, the company’s new in-restaurant technology platform. Accessible from any device, the GrubCentral platform makes it easy for restaurants to manage their menus, review Grubhub financial statements and easily process orders from any device.

GrubCentral raises the bar on efficiency and functionality standards for in-house restaurant technology. It offers significant improvements over the first in-house restaurant technology, OrderHub, which Grubhub introduced in 2012. OrderHub is an Android app that allowed restaurants to manage online orders received via Grubhub.

“We are completely focused on connecting diners and restaurants, offering the best and broadest set of restaurant choices to diners and positively impacting the bottom line of our restaurant partners,” said Sudev Balakrishnan, SVP of Product for Grubhub. “We’re thrilled that GrubCentral will make the lives of restaurant owners easier by improving accessibility, enabling real-time menu updates and offering tighter integration with our delivery drivers. Efficiencies driven by this new product will give time back to our restaurant partners to focus on what they love: serving up delicious food.”

A snapshot of GrubCentral’s new features include:

  • Access from any device, anywhere – Restaurants can opt for a Grubhub-provided tablet, or they can use a web browser on their own hardware. This clears up the crowded, tablet-filled counter space, allowing owners to manage financials in a back office while staff can continue to manage orders from the front of the house.
  • Manage menus in real-time– Restaurants will be able to create and modify their online Grubhub menu in real-time, giving them control and flexibility over their menu. This enables restaurant owners to instantaneously change and update menu items, including daily specials that are being offered.
  • Integrated Grubhub Delivery features– Owners are given real-time status updates on driver location. In combination with map tracking, this helps restaurants decide when to fire food and also allows access to each driver’s contact info, so restaurants can reach out to drivers to check on orders or resolve issues.

“We pride ourselves on our in-house, chef driven specials,” said Rick Jurmark, General Manager of EJ’s Luncheonette in New York City. “With GrubCentral’s menu management capabilities, it’s been a game changer when it comes to offering daily specials. We can easily update our menu with just a few clicks, allowing us to provide a more diverse menu selection and increase our order volume while improving recognition of our brand.”

GrubCentral is being used by thousands of restaurants and will continue to be offered to more restaurants over the coming months.

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit http://media.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 44,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn, LA Bite and Delivered Dish.

Grubhub Honors its Food Heroes on National Mom and Pop Business Owners Day

Local restaurateurs spotlighted on Grubhub content hub, diners encouraged to give thanks using special instructions feature

CHICAGO, March 29, 2016 /PRNewswire/ — On National Mom and Pop Business Owners Day, Grubhub, the nation’s leading online and mobile food ordering company, is honoring the thousands of independent restaurants across the nation that keep communities happy and well-fed each day.

To celebrate the holiday, Grubhub has created a new content hub dedicated to spotlighting the stories of local restaurant partners. Featuring a collection of video vignettes, the hub will show viewers the passion and dedication of the people who run the restaurants responsible for their favorite foods.

Grubhub is also encouraging diners to show appreciation for their favorite local restaurants by writing a note of thanks in the special instructions feature of their Grubhub order.  A curated selection of thank you messages from around the country will then be featured in a live feed on momandpopbizday.grubhub.com, the new content hub.

“Mom and Pop restaurants bring delicious and unique local flavors to communities,” said Barbara Martin Coppola, Chief Marketing Officer, Grubhub. “Whether it’s a hot meal after a long day at work or giving families more time around the dinner table, these restaurant partners make it possible for our diners to enjoy special moments around great food. We’re proud to celebrate these local heroes and shining a light on the critical role they play in the local and national economy. ”

From job creation to business impact, mom and pop restaurants are an important part of the nation’s economy. In fact, independent restaurants account for more than half of the restaurants in the U.S. Grubhub is proud to partner with thousands of independent restaurants all across the country and recently funded an Economic Impact Study to measure the significance of online ordering to a restaurant’s bottom line.  The 2015 study shows that small restaurants working with Grubhub see a 50 percent increase in revenue.

To highlight just how important the restaurant industry is to both customers and the economy, Grubhub developed an infographic showcasing some of the industry’s most surprising facts.

To explore all the local restaurants available for online ordering and delivery in your area, check out Grubhub.com. To learn more about Grubhub and its portfolio of brands, please visit http://media.grubhub.com/.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company.  Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.  Grubhub is proud to work with more than 40,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn and Delivered Dish.

GrubHub Unveils Groundbreaking In-Restaurant Technology

OrderHub™ Mobile Technology Streamlines Ordering Process for Restaurants

CHICAGO, May 1, 2012 /PRNewswire/ — GrubHub, the nation’s leading online and mobile food ordering service, today announced the release of its new OrderHub tablet technology for restaurants. Further simplifying the food ordering process, OrderHub is the easiest and most efficient way for restaurants to manage the thousands of new online orders they get through GrubHub.

Since its founding, GrubHub has generated hundreds of millions of dollars in orders for restaurants by utilizing restaurant’s traditional in-house technology to transmit and confirm orders: the fax and phone. Through a process developed by GrubHub, orders are faxed to restaurants, and restaurants confirm they have received orders through an automated phone service.

OrderHub, an Android native app housed on a dedicated tablet, reduces the time restaurants spend confirming orders by more than 80 percent and allows restaurants to provide more accurate, real-time delivery estimates to diners. With the new OrderHub technology, GrubHub instantaneously pushes orders to restaurants through the app, and restaurants confirm the order with a few simple taps.

“While the fax and phone process has always worked well for our restaurants, this technology really takes us to the next level,” said Matt Maloney , GrubHub co-founder and CEO. “OrderHub allows restaurants to spend more time preparing food instead of taking orders.”

Since 2004, GrubHub has helped restaurants embrace new technology and dedicated considerable resources towards streamlining the ordering process. One such investment was GrubHub’s August 2011 acquisition of food-ordering app FanGo.

“Since the acquisition of FanGo, GrubHub has conducted hundreds of hours of research to ensure that OrderHub addressed restaurants’ needs. This is such a groundbreaking product, and we’ve only begun to tap into its potential,” said Maloney.

Approximately 400 OrderHubs are currently deployed in the Chicago market, and GrubHub plans on rolling out thousands of OrderHub tablets to their network of more than 13,000 restaurants in 300+ cities by the end of the year. For more information on GrubHub and the new OrderHub, visit www.grubhub.com or view the GrubHub OrderHub video.

About GrubHub

GrubHub is the nation’s leading online and mobile food ordering platform that shows diners local restaurants available for delivery or pick up. Available in more than 300 cities across the nation, GrubHub features more than 13,000 online ordering restaurants and, as the parent company of Allmenus, lists approximately 250,000 restaurant menus. Diners who order through GrubHub’s free website or mobile apps can pay with cash, credit or PayPal™, and every order is supported by GrubHub’s 24/7 customer service. Founded in 2004, GrubHub is a privately held company and is headquartered in Chicago.

GrubHub Rounds Birthday Change To Feed Hungry

GrubHub Celebrates Growth and Golden Birthday by Giving Back to Feeding America

CHICAGO, Ill. (March 7, 2011) – GrubHub, the nation’s leading online and mobile food ordering service, is celebrating its 8th birthday by rounding up the change on all orders and donating the proceeds to Feeding America®, the nation’s leading domestic hunger relief charity.

Beginning at 12:00 a.m. on March 8, GrubHub will round up the change from the day’s processed orders and donate the funds to help feed the nearly 49 million Americans who are food insecure. Through working with Feeding America, GrubHub will be assisting in their effort to feed 5.7 million Americans every week.

“We want to thank our diners and celebrate our growth by giving back to people who have not been as fortunate,” said Matt Maloney, GrubHub co-founder and CEO. “Our diners span the country, and Feeding America allows us to give back to every community that has helped us grow over the past eight years.”

Since its Chicago founding in 2004, GrubHub has grown to become the nation’s leading online and mobile food ordering platform, listing approximately 250,000 menus and available in more than 300 cities across the nation. Their latest round of funding occurred in Sept. 2011, and GrubHub has raised $84.1 million to date.

For more information about GrubHub and our birthday celebration, please visit GrubHub.com.

About GrubHub

GrubHub is the nation’s leading online and mobile food ordering platform that shows diners local restaurants available for delivery or pick up. Available in more than 300 cities across the nation, GrubHub features more than 13,000 online ordering restaurants and, as the parent company of Allmenus, lists approximately 250,000 restaurant menus. Diners who order through GrubHub’s free website or mobile apps can pay with cash, credit or PayPal™, and every order is supported by GrubHub’s 24/7 customer service. Founded in 2004, GrubHub is a privately held company and is headquartered in Chicago.

About Feeding America

Feeding America provides low-income individuals and families with the fuel to survive and even thrive. As the nation’s leading domestic hunger-relief charity, our network members supply food to more than 37 million Americans each year, including 14 million children and 3 million seniors. Serving the entire United States, more than 200 member food banks support 61,000 agencies that address hunger in all of its forms. For more information on how you can fight hunger in your community and across the country, visit http://www.feedingamerica.org. Find us on Facebook at facebook.com/FeedingAmerica or follow our news on Twitter at twitter.com/FeedingAmerica.

GrubHub.com Supports Meals-on-Wheels Chicago in National Takeout & Delivery Week.

GrubHub.com and Meals on Wheels Celebrate National Take-Out & Delivery Week
Sunday, January 28 to Sunday, February 4, 2007

(CHICAGO, IL) January 26, 2007 – GrubHub.com and Meals on Wheels Chicago announce National Take-Out & Delivery Week, beginning one week before the biggest delivery holiday of the year, Super Bowl Sunday, February 4th. For each take out & delivery order placed through GrubHub.com any time Sunday, January 28 to Sunday, February 4, a meal will be donated to Meals on Wheels, a not-for-profit organization providing food to the senior citizen and disabled community. GrubHub.com is Chicago?s premier online resource for take-out and delivery dining options.

The most popular delivery website in Chicago with more than 1800 restaurants listed, take-out experts GrubHub.com share the following fun facts surrounding National Take-Out & Delivery Week:

* 20 percent of families order takeout and or delivery per week
* One in seven families order takeout/delivery during the Superbowl Sunday
* Pizza is the number one meal item ordered, followed by ribs, sushi and Mexican

“We want everyone to cheer on our Bears and help Chicago at the same time,” says co-founder of GrubHub.com Matt Maloney. “Getting to the Superbowl is a huge victory for this city and being a local business, GrubHub.com would like to do our part also. By donating a meal for every order placed, we’re allowing Chicagoans to join us help our less fortunate neighbors by ordering a pizza, ribs, or pad thai while celebrating a Bears championship.”

About GrubHub.com
GrubHub.com is a Chicago-based free restaurant search engine offering delivery options dependent on location. The resource features restaurant menus, customer reviews, and delivery information for all delivery restaurants in Chicago, San Francisco, and New York City.

About Meals on Wheels Chicago
Meals on Wheels Chicago’s mission is to ensure homebound senior citizens and disabled individuals are able to maintain dignified and independent lifestyles by providing them with warm, nutritious meals and related services. Meals on Wheels Chicago (also known as the Chicago Fund on Aging and Disability) began in 1987 as a joint private-public venture between the City of Chicago and concerned citizens. Working with Open Kitchens, a state-of-the-art food production facility, Meals on Wheels Chicago offers recipients a free three-tiered food plan of hot, chilled and frozen meals. For more information, visit www.mealsonwheelschicago.org.