Grubhub Campus Dining Adds 60+ University Partners Ahead of 2024-2025 School Year

Adoption of innovative solutions like Amazon’s Just Walk Out technology, reusable containers and robot delivery continues to grow 

CHICAGO, Aug. 21, 2024 /PRNewswire/ — Grubhub announced today the expansion of its Campus Dining business to more than 60 schools across the country. Grubhub Campus Dining is the higher-ed-focused part of Grubhub’s business that serves college students and directly integrates mobile ordering into campus meal plans. Last year was the strongest yet for Grubhub Campus Dining, and with these new additions, Grubhub now reaches half a million new students and serves a total of more than four and a half million students.

New campus partners include the University of Alabama at Birmingham, the University of Tampa, the University of Missouri, Howard University and Tulane University. With the addition of these campuses, Grubhub now works with more than 360 universities, up 21 percent from last year.

“Coming off of a strong 2023-2024 school year, I’m very proud that we’re continuing to significantly grow our campus footprint and see such strong adoption of our additional services and solutions with our partners,” said Rob DelaCruz, vice president and general manager of Grubhub Campus. “We see further opportunity in the campus space, and we’re proud to play a role in how students and faculty dine. Our technology allows our partners to operate their dining facilities more efficiently by providing them with the ability to get diners through lines faster and provide a broad range of pickup and delivery innovations.”

Automated delivery with robots 
Grubhub partners with Cartken, Kiwibot and Starship to provide robot delivery on college campuses and is expanding to nearly a dozen more schools this semester. New additions include the University of Mississippi, Prairie View A&M University, Howard University, the University of New Mexico and the University of Houston. 

Robot delivery is currently found on more than 20 campuses—including The Ohio State University, the University of Arizona, the University of Notre Dame and the University of North Dakota—where hundreds of thousands of orders have been delivered via robots to date.

Amazon’s Just Walk Out Technology
Ursinus College, the University of Virginia and Lindenwood University are deploying Amazon’s Just Walk Out technology on campuses this fall. Ahead of last year’s fall semester, Grubhub brought Amazon’s Just Walk Out technology to its campus partners to enhance the dining experience. This technology allows users to shop at campus convenience stores and skip the checkout line. At the same time, payment is automatically deducted from their meal plan, declining account balance, or other linked Grubhub payment methods. Schools that have already adopted this technology include Stevens Institute of Technology, Montclair State University and Loyola University Maryland.

Sustainable dining solutions 
Grubhub partners with Topanga.io, a leading reusable packaging management platform, to bring a sustainable dining solution to its campus partners. Through Topanga.io’s ReusePass program, students can select reusable packaging at checkout and have their meals packaged in a reusable container, utilizing Topanga.io’s track-and-trace technology.

Virginia Tech and the State University of New York at New Paltz are deploying this technology this semester. Schools that already use this technology include California Polytechnic State University, San Luis Obispo, The Ohio State University, Colorado State University, Boston University, The University of Delaware and Brandeis University.

Grubhub Campus Dining
With Grubhub Campus Dining, campuses can choose the solution that works best for them—whether it’s mobile integration, on- or off-campus ordering, or both. Students can easily find both on- and off-campus dining options and view their available balance on their campus homepage within the Grubhub mobile app. These solutions help campuses increase the value of their dining services by providing students with more flexibility in how and when they use their dining plans.

And for even greater value, students whose schools are partnered with Grubhub are eligible to receive Grubhub+ Student for free. That means $0 delivery fees and lower service fees on eligible orders, 5 percent back in Grubhub+ credit on off-campus pickup orders, exclusive deals and more. For more information on Grubhub Campus Dining, please visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

 

   

 

Voices of Grubhub: Reimagining Campus Dining

For this edition, we caught up with Rob DelaCruz, Vice President and General Manager, Campus and Hospitality.

Rob’s team is responsible for Grubhub’s Campus business, which integrates with university dining plans to allow students to use their meal credits on Grubhub. Grubhub Campus also offers its partners innovative solutions like robot delivery and reusable containers to enhance the dining experience.

Rob, you joined Grubhub a little over a year ago. Tell us about your background and how you landed here.
I was drawn to Grubhub because I love food – cooking, dining out, ordering in. All of it! Before joining Grubhub, I was at Google, and spent the majority of my career building media and entertainment businesses. At first glance you may think the media and campus businesses are very different, but the common thread is finding ways to drive successful consumer relationships through intermediaries. So I jumped at the opportunity to join the campus team because it was a new learning opportunity that allowed me to leverage the insights I’ve developed over my career to help drive the next stage of growth.

What was the state of the campus business when you joined, and how has it evolved over the past year?
When I joined, the campus business was growing rapidly but was somewhat isolated from the rest of Grubhub. I call it Grubhub’s best kept secret. Over the past year, we’ve made a concerted effort to highlight its value within the broader organization because we have this platform that’s so unique and differentiates us from the competition. It’s unique when we say we have an integrated relationship with massive schools like Ohio State, Arizona State, and Notre Dame because it highlights the power of our platform to establish relationships with younger diners.

When we talk about the Grubhub merchant ecosystem, everyone’s looking for the next generation of their customer. In our case, the next generation of diners are on college campuses across the country, and we’re excited to begin forming a relationship with them at this stage to build loyalty early on.

Reflecting on your own college dining experience, how does it compare with today’s students?
I went to Johns Hopkins in Baltimore, and the dining experience was quite basic then. I could eat as much as I wanted to, but all of the options were horrible. I remember being so sick of having bad pizza, especially coming from Jersey. I would often find myself just opting for cereal. And as far as tech innovations, the most advanced thing was having my meal balance on my ID card. Fast forward to today, and my son, who is about to attend Wake Forest, has access to a wide variety of on-campus dining options like burrito bowls, brick oven pizza, and even Chick-fil-A. But the evolution of the ordering, pickup and delivery experiences are what really differentiates today’s student dining because it’s convenient and saves students so much time. I’m just looking forward to using my son as a research participant!

In addition to integrating with meal plans, we provide our campus partners a variety of innovative solutions. Can you walk me through our offerings?
Our offerings include mobile ordering, self-service kiosks, off-campus flex (allowing the use of meal plan funds at off-campus restaurants), robot delivery, and automated convenience stores with Amazon’s Just Walk Out technology. We also provide reusable containers and secure locker pickups. The beauty of our platform is that all these technologies are integrated into one unified app, making it easy for students and campuses to manage. And as an added bonus, we also offer Grubhub+ to students, which they retain access to while they attend school.

While mobile ordering is core to how we integrate with university partners, it’s the innovative solutions we offer that allows Grubhub to grow its reach and adoption on campuses. Many campuses are focused on being tech-forward, and they expect these types of innovative solutions so they can stay up to date with the latest offerings.

The 2023-2024 school year was the best year yet for Grubhub Campus. What do you attribute the teams’ success to?
I’d say it comes down to three main things. First, our team is incredibly passionate about what we do. Second, our platform is top-notch. It’s the best in the industry, offering a variety of turnkey solutions and integrating with many third-party providers, which makes it super easy for campuses to use. Lastly, being part of Grubhub gives us unique revenue opportunities. We can price our platform more competitively and generate revenue not just from platform fees, but also from marketplace orders. This combination has helped us win more campus deals and achieve significant growth over the years.

As students head back to campus this fall, what excites you and the team most?
This is our busiest time, similar to e-commerce after Black Friday. We are adding more than 60 new campuses to our portfolio, now supporting more than 360 schools across the country in total. That’s a 21% increase from last year. Our platform success is not just limited to new schools, we’re also deepening our presence on many campuses and expanding our kiosk footprint with over 55 new deployments, and adding over a dozen campuses for robot delivery, reflecting double-digit growth across the board. This is undoubtedly our busiest back to school season, but it’s so exciting to see the market momentum.

How does the campus team align with Grubhub’s overall strategy?
Our goals align with the broader company’s focus on growth. In 2023, our total mobile orders grew 16%, and we expect double digit growth again this year. In addition, Grubhub now reaches half a million new students and serves a total of more than four and a half million students. Our goal is to maintain this double-digit growth trajectory and establish a strong foundation with Grubhub’s next generation of diners.

It sounds like the campus team has great momentum right now. Tell us about the team dynamic and the culture you’re fostering.
As I said, our team is passionate about the campus business, which makes it easy to foster a culture of collaboration and trust. This year, we’ve also improved collaboration with other Grubhub teams, accelerating our growth. For example, we recently partnered with the Merchant Network team. We’ve identified key campuses with the largest growth opportunities, highlighted top restaurants requested by students and even developed a unique campus pitch. This effort boosted merchant win rates around campuses by over 2x and accelerated our campus order growth. Prioritizing impact is a mantra I promote, ensuring we focus on tasks that will have the most significant results for Grubhub.

Grubhub Campus Sees Marketplace Orders Grow 30%, Partners Grow 20% in 2023

By Rob DelaCruz, vice president and general manager of Grubhub Campus

While the Spring semester may be well underway, we’re taking a look back at the last 12 months of order trends, innovation and then some. 

2023 was the best year yet for Grubhub Campus Dining, the higher-ed-focused part of Grubhub’s business that serves college students and directly integrates mobile ordering into campus meal plans. This integration allows universities to reimagine students’ dining experience with innovative solutions. We saw the most orders in our 10+ year history of working with campus partners, with total Marketplace orders growing by 30%. We also grew our roster of university partners by nearly 20%, adding the University of Chicago, Villanova University, the University of Mississippi, Northeastern University, Mississippi State and others. 

We know options are important and that there’s no one-size-fits-all solution when it comes to dining, which is why we offer solutions for on and off-campus ordering, or a mix, depending on what our partners are looking for. The majority of our campus orders are for pickup since students tend to grab meals between classes, but over the years, we’ve seen delivery orders rise in popularity. In 2023, campus delivery orders increased by 35%.

Speaking of delivery, we offer robot delivery to our campus partners through partnerships with Starship, Cartken and Kiwibot. At checkout, customers can select robot delivery, and experience a fun and convenient new way to order food delivery. Robot delivery is available on select campuses across the country, including The Ohio State University, the University of Notre Dame and the University of Arizona. This type of delivery has been well received as adoption continues, and robot delivery orders were up 500% in the last year.

Burrito bowls, cheeseburgers, chicken nuggets and mac and cheese were some of the staples students were ordering. And speaking of staples, another hallmark of the college experience is the local independent restaurants in town. Independent restaurants truly make up the flavors and the fabric of local communities, and with our flexible dining options, we want to make sure students have ample dining options no matter where they are ordering from. To do this, we’ve grown our independent restaurant footprint serving these college communities by more than 24%.

In addition to adding more dining options, we are also evolving our offering to include tech-forward innovations. I talked about robot delivery already, but at the start of the 2023 school year, we expanded our campus offerings with Amazon’s Just Walk Out Technology

This technology allows for a frictionless shopping experience by enabling students, faculty and staff to skip the checkout line thanks to the payment automatically being deducted from their meal plan, declining account balance or other stored payment methods linked to their Grubhub account when they leave the store. We also have a partnership with Apex smart lockers that allows restaurant team members to punch a code into one of the Apex lockers, insert the bag and send the customer a text alert with the designated locker and code for pickup. The lockers help campuses and businesses increase operational efficiencies and provide fast order pickup for students and guests, so it’s a win-win. 

For more information on our Campus Dining services, please visit here

Grubhub Revamps Ultimate Kiosks

Back in 2020, we launched our Ultimate kiosk technology, a first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Error-prone handwritten scribbles and shouts were replaced with a digital workflow solution that connects the front- and back-of-the house directly with diners, creating a transparent view into their order status.

Today, we’re excited to announce that we’ve given Ultimate a facelift by way of new hardware, powered by Elo Touch, and payment processing and card readers powered by FreedomPay. You can read more about the updates in Campus ID News.

Grubhub Brings Mobile Ordering and Pickup to Its First Military Property, Naval Station Norfolk

Norfolk joins Grubhub’s roster of closed ecosystem campuses, including colleges, stadiums and hotels

CHICAGO and VIRGINIA BEACH, Va.Sept. 13, 2023 /PRNewswire/ — Grubhub, a leading online and mobile food-ordering and delivery platform, is bringing its Grubhub Onsite mobile ordering and pickup technology to Naval Station Norfolk through a business venture with The Navy Exchange Service Command (NEXCOM). Now, the more than 100,000 military personnel, their families and people living and working on the base can skip the line at restaurants in the Norfolk Main Navy Exchange (NEX) food court and on base by ordering food and beverages through the Grubhub app for pickup, saving them valuable time.

Personnel on base will be able to order from restaurants including Panda Express, Firehouse Subs, Burger King and Raising Canes. They can place an order on Grubhub by affiliating with the base via geolocation in the Grubhub app or from QR codes around the base. Once affiliated with the base, available restaurants will populate for ordering. Additional dining venues on the base will continue to become available throughout the year.

“Taking time to enjoy a meal shouldn’t be a stressful part of anyone’s day, and we’re proud to support the Navy community and their families with a convenient dining ordering experience,” said Rob DelaCruz, vice president and general manager of Onsite at Grubhub. “Grubhub’s Onsite platform technology was built to support an array of ordering environments, and we’re honored to bring this ordering capability to the Naval Station Norfolk.”

“The Navy Exchange Service Command (NEXCOM) continues to seek business concepts that support our Sailors and military families with convenient and accessible food options,” said Dennis Wilkerson, vice president of NEXCOM’s enterprise food service. “Particularly at Naval Station Norfolk, expediting the availability of a warm meal for Sailors on duty strengthens Navy readiness and quality of life mission.”

Through Grubhub Onsite, diners are able to order their favorite meals and convenience items via the Grubhub Marketplace outside of traditional residential environments, including at hotels, in stadiums and hospitals and on college campuses. Grubhub Onsite is built to handle high traffic and order volume environments and showcases available restaurants in a branded space within the Grubhub app. More information on Grubhub Onsite can be found here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About NEXCOM
The Navy Exchange Service Command (NEXCOM) is one of 11 commands under Commander, Naval Supply Systems Command (NAVSUP). NEXCOM oversees seven business lines that include Navy Exchange (NEX) stores, Navy Lodges, Navy Gateway Inns & Suites, Ships Store Program, Navy Clothing and Textile Research Facility, Uniform Program Management Office and Telecommunications Program Office. NEXCOM’s mission is to provide authorized customers quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families. Since 1946, NEXCOM has given over $3.7 billion to support Navy MWR. Shop online at myNavyExchange.com.

SOURCE Grubhub Inc.

Grubhub Brings Amazon’s Just Walk Out Technology to Campus Partners

Students save time by skipping the checkout line and are automatically charged via their synced campus payment method in the Grubhub app

CHICAGO, Aug. 29, 2023 /PRNewswire/ — Grubhub Campus announced today that Amazon’s Just Walk Out technology is now available at Loyola University Maryland, the first Grubhub-partnered campus to deploy the technology.

With Amazon’s Just Walk Out technology, Grubhub campus partners are able to offer a frictionless experience that allows students, faculty and staff to shop at convenience stores on campus and skip the checkout. This means no lines, no need to scan products and no fuss. Students simply scan a QR code in the Grubhub app to enter the store, and the technology detects what shoppers take from or return to the shelves. When guests have completed their shopping experience, they are able to leave the store without having to wait in line and the payment will automatically be deducted from their meal plan, declining account balance or other stored payment methods linked to their Grubhub account when they leave the store.

“Our installation with Amazon’s Just Walk Out technology is another example of how we are strengthening our relationship with our campus partners with cost-saving technology and driving student adoption,” said Eric Ferguson, chief operations officer at Grubhub. “The services and products we provide for our campus partners are designed to enhance and improve the dining experience, and we’re excited to offer this innovative and frictionless technology to our campus partners.”

“We are thrilled to bring Just Walk Out technology and Grubhub together at Loyola University Maryland,” said Jon Jenkins, vice president of Just Walk Out technology, AWS Applications. “With Just Walk Out technology and Grubhub, students, faculty, and staff will find a convenient way to purchase the items they need with a frictionless shopping experience so they can quickly get back to their studies.”

“Loyola is proud to partner with Grubhub and Amazon to bring this technology to our students,” said John Coppola, vice president for finance and administration and treasurer for Loyola University Maryland. “We strive to bring innovation to our campus, and this is a perfect example of our drive to lead in technological applications for our students, faculty, and staff.”

Just Walk Out technology is made possible by artificial intelligence (AI) like computer vision and deep learning techniques, including generative AI, to accurately determine who took what in any retail environment. Amazon built synthetic datasets to mimic millions of realistic shopping scenarios—including variations in store format, lighting conditions, and even crowds of shoppers—to ensure accuracy in any environment.

Grubhub partners with 300 higher education institutions and is the only food ordering and delivery marketplace that works with campus dining programs. This gives students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup. Amazon Prime members in the U.S., including members of Amazon’s discounted membership for college students—Prime Student—can receive a one-year Grubhub+ trial for free. Grubhub+ includes $0 delivery fees from hundreds of thousands of restaurants and discounts including exclusive member-only offers on their orders.

For more information on Grubhub Campus, please visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

 

School’s Out for Summer! Grubhub Takes a Look at How Students Ate During the 2022-2023 School Year

Burritos and (very) hot sauce: this dynamic duo tops the charts for college students

CHICAGOJune 14, 2023 /PRNewswire/ — With summer in full swing, Grubhub Campus is revealing dining trends from its more than 270 partnered schools across the country. Findings from the first ever 22 – ‘23 Delivered: Campus Edition demonstrate how students’ preferences go way beyond cheeseburgers and pizza. From burritos delivered morning, noon and night, to 1 million orders of waffle fries, college students craved comfort, convenience and heat.

Grubhub is the only food ordering and delivery marketplace that works with campus dining programs to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup. As students reset and recharge ahead of the ’23 – ‘24 school year, let’s take a look back at how they fueled up for a year full of studies. 

Breakfast and Beyond, Burritos Satiate Students     

The burrito: a portable, timeless and filling food item – perfect for the on-the-go scholar. On trend with Grubhub’s national ‘22 Delivered findings, burritos were devoured as the number one order among college students. This fan favorite proved to be versatile – a top selection at breakfast with sausage, and in the form of a bowl at lunchtime. 

Top Food Items Ordered Nationwide                                         

  1. Burrito 
  2. Cheeseburger 
  3. Chicken quesadilla 

Most Popular Day and Time to Order                             

Tuesday lunch 

Top Breakfast, Lunch and Dinner Orders  

Breakfast

  1. Donut 
  2. Sausage burrito
  3. Bacon, egg and cheese bagel 

Lunch

  1. Burrito bowl
  2. Mac and cheese
  3. Spicy chicken sandwich 

Dinner

  1. Pad thai
  2. Boneless wings
  3. Miso soup 

Late Night Inferno

Burritos certainly had an impact on late-night orders. This year, the top three most popular late-night add ons brought the heat! Clearly college students are craving spice, with the hottest sauce taking the number one spot.

Top Late-Night Add Ons 

  1. Fire sauce 
  2. Hot sauce  
  3. Mild sauce 

Who is ordering all that hot sauce late at night? Boston University ranked as the number one school with the most late-night orders. Not surprising since Boston was named the city with the most late-night orders from the ‘22 Delivered national report last year. In addition to all of those sauces, students were big fans of french fries and chicken tenders for a nightcap!

Schools with the Most Late-Night Orders 

  1. Boston University 
  2. Virginia Tech 
  3. Case Western Reserve University 

A Walk Down Memory Lane

Whether it’s DIY mac or restaurant mac, students can’t get enough. A comforting bowl of mac and cheese dominated lunchtime orders, coming in second only to the burrito bowl. Students demonstrated their love for this childhood dish by also making it the most ordered convenience store item. Talk about a taste of nostalgia! 

Top Convenience Store Orders

  1. Mac and cheese 
  2. Ice cream 
  3. Steak and cheese taquitos 

Feast of Greens

While burritos, burgers and quesadillas were the most popular orders across all campuses, three schools notably preferred a traditionally healthier fare. Dressing on the side, please! 

Top Salad Ordering Schools

  1. University of South Carolina, Columbia 
  2. University of Delaware 
  3. Auburn University 

Extra Cheese, Please

Whether it’s just a slice or an extra large pie, college students sure love their pizza. From coast to coast, these three schools had a hankering for some cheesy goodness. 

Schools with the Most Pizza Orders

  1. California Polytechnic State University
  2. North Carolina State University 
  3. Colorado State University

But First, Iced Coffee  

With demanding schedules, early classes and finals, it’s no surprise college students consume cup after cup of caffeine. When it comes to their cup of joe, students prefer their caffeine served cold. The top three coffee drinks ordered this past year on campus were all cold beverages. On the rocks, please!

Top Coffee Orders 

  1. Cold brew 
  2. Vanilla iced coffee
  3. Frappuccino

 Balling on a Budget

One thing about college students is that they sure know how to stretch a dollar (or in this case, a nickel). Special shout-out to the student at Auburn University, Montgomery, who placed the smallest order of the school year with 1 order of penny pancakes, costing $0.03. It’s hard to beat that deal!

They See Me Rollin’

Autonomous deliveries are all the rage, and over the last year, Grubhub has partnered with three robot delivery providers — Starship, Cartken and Kiwibot — to offer this delivery to its campus partners. Robot deliveries kept hungry students well-fed, with hand-held favorites ranking as the top three most ordered items.

Most Ordered Items Delivered by Robot

  1. Chicken tenders
  2. Bagel
  3. Burrito

Schools with the Most Robot Deliveries

  1. The Ohio State University
  2. University of Arizona
  3. University of Notre Dame 

Special Instructions

It wouldn’t be like college students not to leave fun delivery notes within their orders. Here are some of our favorites that we think belong in the order notes Hall of Fame (the LOTS OF SAUCE comment is all of us): 

  1. CALL me if the door person does not wake up (they may be asleep in their chair but we love them).
  2. Leave outside and text me DO NOT GIVE TO SHORT FAT MAN WITH PLATINUM BLONDE HAIR he is my ROOMMATE and he will SAY he is ME do not believe his lies.
  3. BLEU CHEESE OR RANCH BUT A LOT OF SAUCE PLEASE I LOVE YOU.
  4. Bogart Hall, scream as loud as you can when you get here please.
  5. Call me when you arrive. I will stumble out of the building.

That’s a (Burrito) Wrap Until Next Year! 

In addition to students enjoying campus favorites, all students at Grubhub-partnered schools are eligible to receive a free Grubhub+ membership, where they receive unlimited $0 delivery fees on eligible orders*. With this membership, students get access to donation matching on Grubhub+ orders through Grubhub’s Donate the Change program, which raised more than $21 million in 2022. Additionally, all students with an Amazon Prime or Prime Student membership in the U.S. are eligible to receive a free year of Grubhub+, regardless of if their school is affiliated with Grubhub’s Campus Dining program. And, if Prime members sign up by July 5th 2023, they will receive an extra year free.

* Additional fees may apply

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

Grubhub and Transact Campus Expand Partnership with First-of-Its-Kind Integrated Mobile Ordering Solution

Students on Transact-enabled campuses can order from off-campus restaurants through the Grubhub Marketplace using their campus card

CHICAGO and PHOENIXMarch 27, 2023 /PRNewswire/ — Grubhub, a leading food ordering and delivery marketplace, and Transact Campus “Transact,” the award-winning leader in innovative mobile credential and payment solutions for a connected campus, today announced a partnership to integrate Grubhub’s Marketplace into Transact Mobile Ordering, a robust mobile-first application with capabilities for food ordering, pickup and delivery. This first-of-its-kind integration enables students at campuses where Transact’s mobile app is enabled to order from on- and off-campus restaurants via Grubhub’s restaurant network using their campus card for a seamless ordering experience.

Through this integration, students expand their dining options by toggling between on- and off-campus restaurants, all within the Transact Mobile Ordering app. When students select the off-campus option, they will see available Grubhub restaurants for pickup or delivery and pay for meals using their campus card where applicable. Students will be able to access Grubhub’s entire network of more than 365,000 restaurants nationwide and place orders no matter where they are. The integration will also support local restaurants by providing them with a new channel to market their business and generate more orders from the campus community.

“This integration is a major win for everyone involved and a big step forward to provide a more holistic dining experience for students,” said Geoff Ellis, vice president strategic partnerships and business development at Grubhub. “Transact’s technology-first solutions complement our Grubhub Marketplace offering and together, we’re empowering students to have more dining choices. Campus environments are ripe for innovation, and we’re looking forward to working with Transact to bring even more value to students, administrators and restaurants in communities across the country, while growing our campus and diner network.”

“We’re excited to expand our relationship with Grubhub and offer even more ways for students to have cashless options and expanded meal choices,” said Laura Newell-McLaughlin, executive vice president and general manager, integrated payments, and campus commerce at Transact. “We’re continuously looking for ways to enhance the offerings in our mobile ordering platform and partnering with Grubhub to provide students with additional off-campus dining options makes our service even more seamless.”

This ordering method will be available to students in the coming months. The integration builds on Grubhub and Transact’s existing relationship, which allows hundreds of thousands of students in Transact’s CampusCash program across hundreds of campuses to use their student ID cards for cashless payments at university-approved off-campus merchants.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Transact
Transact is the leader in innovative payment and mobile credential solutions for a connected campus. Its highly configurable, mobile-centric campus technology ecosystem simplifies the student experience across the full spectrum of student life. Transact’s offerings include integrated solutions for tuition and other student expense payments, multi-purpose campus IDs, and campus commerce. With a long-standing reputation in the education community, Transact proudly serves over 12 million students across more than 1,850 client institutions. Its fintech solutions facilitate $49 billion in payments annually and have enabled more than 160 million contactless mobile wallet transactions and $293 million in mobile orders in less than three years. For more information, visit www.transactcampus.com.

SOURCE Grubhub Inc.

Grubhub and Topanga.io Bring Zero-Waste Takeout to College Campuses

Reusable packaging on to-go dining hall orders now available for The Ohio State University and Colorado State University students, with expansion to more campuses this year

CHICAGO and LOS ANGELESJan. 23, 2023 /PRNewswire/ — Grubhub, a leading food ordering and delivery marketplace, and Topanga.io, a leading reusable packaging management platform, announced today a partnership to provide integrated zero-waste takeout services on college campuses across the United States through Topanga.io’s ReusePass program.

Diners who place a to-go order from on-campus dining locations via the Grubhub app will be able to select reusable packaging at checkout. By selecting this option, their meals will be packaged in a reusable container using Topanga.io’s track-and-trace technology, allowing campus diners to keep track of what containers they have and when they need to be returned. This program is currently available at The Ohio State University and Colorado State University, with plans to expand to more campuses throughout the year.

“Grubhub’s campus partners have been vocal that sustainable solutions are a top priority, and we’re looking forward to working with Topanga.io to support universities’ sustainability efforts,” said Adam Herbert, senior director of campus partnerships at Grubhub. “The campus dining world presents a large and scalable opportunity for sustainable solutions like this one, and we’re excited to expand our suite of campus dining offerings to our partners.”

“Grubhub is a leader in mobile ordering technology and has a great reputation among its campus partners, so we’re thrilled to be working with them as we bring our mission to eliminate single-use packaging to campuses across the country,” said Page Schult, CEO of Topanga.io. “We’ve been very intentional to build the best technology in the market, and it has been great to work with a leading provider like Grubhub to further bolster the strength of our campus offering,” echoed Adam Bailey, CTO of Topanga.io.

“Sustainability is part of the culture for Student Life Dining Services at The Ohio State University,” said Zia Ahmed, senior director of dining services at The Ohio State University. “We are pleased to work with our partners as we take key steps toward making progress in reducing waste and advancing our sustainability efforts.”

“Colorado State University’s residential dining services team has been eager to bring Topanga.io’s ReusePass program to campus in partnership with Grubhub to expand on our sustainability initiatives,” said Patrick St. Clair, assistant director, support services at Colorado State University. “It’s efforts like this one that allows us to continue driving forward-thinking efforts and innovation within our residential dining program while leveraging and growing our program technologically. Today, we’re excited to offer the Reusepass program to our students, faculty, and staff.”

Grubhub partners with more than 270 college campuses across the United States to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup. Topanga has helped QSRs, grocery delivery, and meal prep companies launch data-driven reusable packaging programs and is excited to bring their innovative technology to campuses nationwide. To date, they’ve helped their clients manage 1,200,000 reusable assets.  

For more information on how administrators can bring this delivery experience to their campus, please visit here

About Grubhub 

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Topanga.io 

Topanga.io is making reusable packaging scalable. Topanga’s track-and-trace technology is the first of its kind, helping brands and organizations launch reusable packaging programs that eliminate single-use packaging at scale while delivering measurable economic and environmental ROI. Topanga.io was founded by Page Schult, Adam Bailey, and Max Olshanksy and founding team members Hayley Bance and Wesley Jin.

 

Grubhub and Kiwibot Partner for Robot Delivery on College Campuses

This delivery will be available at the University of North Dakota next semester

CHICAGO and BERKELEY, Calif., Dec. 8, 2022 — Grubhub, a leading food ordering and delivery marketplace, and Kiwibot, a leading last-mile robotic delivery company, announced today that they will provide robot delivery services on college campuses across the United States.

Robot delivery from Kiwibot and Grubhub will first be available at the University of North Dakota before rolling out to additional schools next semester. Kiwibot joins Grubhub’s existing partners, including Cartken and Starship, on nearly a dozen campuses offering robot delivery.

“When it comes to the campus dining experience, we see robot delivery as a complementary offering to traditional delivery since the robots can navigate hard-to-reach areas on campuses,” said Adam Herbert, senior director of campus partnerships at Grubhub. ”Our campus partners have been asking for us to help bring this delivery option to their school, and we are excited to partner with Kiwibot to expand this innovative and convenient type of delivery to more colleges across the country.”

“It is an exciting endeavor for Kiwibot to expand our partner base,” said Felipe Chávez, CEO of Kiwibot. “Our partnership with Grubhub means we’ll be able to provide an integrated delivery service that allows students to experience Kiwibot delivery right from Grubhub’s app. We are honored to bring innovative solutions to the University of North Dakota community with our disruptive robotic service that delivers meals, happiness and extraordinary moments.”

“Bringing a delivery service to campus was an offering we’ve been wanting to provide at the university, and we are excited for this innovative delivery service to become available to students,” said Orlynn Rosaasen, director of dining services at the University of North Dakota. “We know just how busy students are, and this type of delivery will provide them with one more option to access food on campus during their busy days.”

Students will be able to select this delivery via the Grubhub app from on-campus dining locations, including the Memorial Union Food court and Wilkerson Dining Center. The Kiwibots rely on the most advanced technology with a high-driving autonomous system and can operate in snow and extreme weather conditions. For safety, they move at the same speed as a human walking pace and can hold up to 25 pounds.

This partnership grows Grubhub’s delivery options on college campuses, providing additional opportunities for students to get their favorite meals while creating healthy relationships with technology developments that contribute to making day-to-day life on campus more efficient. Grubhub partners with more than 250 college campuses across the United States to give students the ability to integrate meal plans directly into their Grubhub account and access restaurants both on- and off-campus for delivery and pickup.

For more information on how administrators can bring this delivery experience to their campus, please visit here.

 

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Kiwibot

Kiwibot was founded in 2017 and launched its first pilot at the University of California-Berkeley campus. The company aims to revolutionize food delivery with high-driving autonomous robots and has made over 200,000 deliveries on US university campuses and cities. The service lets customers launch last-mile deliveries at a fraction of the time and cost without the hassle of hiring a courier. With recent partnerships, including GrubHub, Kiwibot is committed to a zero-carbon future and aims to create a world where technology, logistics, and delivery are for all.