News Category: Restaurants

GrubHub Unveils Groundbreaking In-Restaurant Technology

OrderHub™ Mobile Technology Streamlines Ordering Process for Restaurants

CHICAGO, May 1, 2012 /PRNewswire/ — GrubHub, the nation’s leading online and mobile food ordering service, today announced the release of its new OrderHub tablet technology for restaurants. Further simplifying the food ordering process, OrderHub is the easiest and most efficient way for restaurants to manage the thousands of new online orders they get through GrubHub.

Since its founding, GrubHub has generated hundreds of millions of dollars in orders for restaurants by utilizing restaurant’s traditional in-house technology to transmit and confirm orders: the fax and phone. Through a process developed by GrubHub, orders are faxed to restaurants, and restaurants confirm they have received orders through an automated phone service.

OrderHub, an Android native app housed on a dedicated tablet, reduces the time restaurants spend confirming orders by more than 80 percent and allows restaurants to provide more accurate, real-time delivery estimates to diners. With the new OrderHub technology, GrubHub instantaneously pushes orders to restaurants through the app, and restaurants confirm the order with a few simple taps.

“While the fax and phone process has always worked well for our restaurants, this technology really takes us to the next level,” said Matt Maloney , GrubHub co-founder and CEO. “OrderHub allows restaurants to spend more time preparing food instead of taking orders.”

Since 2004, GrubHub has helped restaurants embrace new technology and dedicated considerable resources towards streamlining the ordering process. One such investment was GrubHub’s August 2011 acquisition of food-ordering app FanGo.

“Since the acquisition of FanGo, GrubHub has conducted hundreds of hours of research to ensure that OrderHub addressed restaurants’ needs. This is such a groundbreaking product, and we’ve only begun to tap into its potential,” said Maloney.

Approximately 400 OrderHubs are currently deployed in the Chicago market, and GrubHub plans on rolling out thousands of OrderHub tablets to their network of more than 13,000 restaurants in 300+ cities by the end of the year. For more information on GrubHub and the new OrderHub, visit www.grubhub.com or view the GrubHub OrderHub video.

About GrubHub

GrubHub is the nation’s leading online and mobile food ordering platform that shows diners local restaurants available for delivery or pick up. Available in more than 300 cities across the nation, GrubHub features more than 13,000 online ordering restaurants and, as the parent company of Allmenus, lists approximately 250,000 restaurant menus. Diners who order through GrubHub’s free website or mobile apps can pay with cash, credit or PayPal™, and every order is supported by GrubHub’s 24/7 customer service. Founded in 2004, GrubHub is a privately held company and is headquartered in Chicago.

GrubHub and OLO Team up to Create the Largest Platform for Restaurant Online Ordering

CHICAGO, Ill (Mar. 29, 2011) – GrubHub (www.grubhub.com), a web and mobile service that connects diners to restaurants and simplifies online ordering for delivery and carry-out, today announces a business partnership with OLO Online Ordering (www.olo.com), the leading provider of mobile and online ordering for chain restaurants like Five Guys Burgers & Fries  and Sonic Drive-In. GrubHub will integrate OLO’s list of restaurant menus on their site later this year.

 

“OLO has been instrumental in bringing innovative online and mobile technology to national restaurant chains, making ordering food easier and more convenient for restaurants and their diners,” said Matt Maloney, co-founder and CEO of GrubHub. “This partnership forms the largest platform for online food ordering in the United States, covering both independent restaurants and marquee chain restaurants.”

Restaurants are a $600-billion industry, with more than half the sales coming from delivery, carryout or drive-through. The percentage of customers who have used the web to place a food order has soared to 32 percent from 11 percent in the past five years, according to the National Restaurant Association in Washington, D.C.

 

GrubHub sent $85 million in orders to restaurants in 2010 and is projected to send $200 million in orders by the end of this year. The growth potential in the online ordering space is substantial for GrubHub and OLO. The partnership between the companies will give diners more variety to choose from while boosting orders for OLO’s restaurant partner.

“Over the years, OLO has come to view GrubHub as the best consumer online ordering platform, consistently going above and beyond with their incredible customer service and restaurant support,” said Noah Glass, founder and CEO of OLO.  “It’s natural for people to want to order from both independent restaurants and chain restaurants. GrubHub and OLO will together provide the greatest variety and the highest quality service to both consumers and restaurants of any size.”

 

About GrubHub
GrubHub is a venture-backed company founded in 2004 by Chicago-based software engineers Matt Maloney and Mike Evans.  The website shows consumers all of the local restaurants that deliver to them and allows diners to order directly online, by phone or through the GrubHub iPhone and Android app. Both apps are free from their respective app markets, and it is also free for users to order online at GrubHub.com.

The rapidly growing company currently services Chicago, New York, Los Angeles, San Francisco, Boston, Philadelphia, Washington D.C., San Diego, Oakland, Seattle, Portland, Denver and Boulder and has plans to double its footprint in 2011. For more information visit www.GrubHub.com.

 

About OLO Online Ordering
OLO Online Ordering is a venture-backed company founded in 2005 by New York-based entrepreneur Noah Glass. OLO makes online ordering easy and lets customers order from anywhere. Since 2005, OLO has perfected its off-premise ordering platform with the input of hundreds of thousands of consumers, thousands of restaurant owners, and dozens of top restaurant brands. Today, OLO provides mobile and online ordering capabilities for top brands like Cold Stone Creamery and Five Guys Burgers & Fries, with over 2,500 restaurants nationwide. Learn more at www.olo.com.

GrubHub.com Partners with DiningIn for More Extensive Restaurant Selection and Half Off Delivery Fees

GrubHub.com, the most comprehensive delivery Web site, partners with restaurant delivery service DiningIn to add over 200 additional restaurants available for delivery in the Chicago and Boston area. DiningIn will also offer 50% off delivery fees on any online order exclusively for GrubHub.com users.

Chicago, IL (PRWEB) September 12, 2008 — GrubHub.com announced a partnership today with restaurant delivery service DiningIn to add over 200 Chicago and Boston area restaurants to its Web Site. The partnership will offer GrubHub users more delivery choices. Dining In is an extension for the hospitality industry, providing a delivery service for restaurants that do not currently deliver. As an exclusive offer to GrubHub.com, Dining In is also offering 50% off its delivery fees when users order online through GrubHub.com.

DiningIn’s restaurant partners include popular restaurants like Jae’s Cafe, Portillo’s, Maggiano’s, Kennedy’s Midtown Grill, Rosebud and Weber Grill. The partnership allows GrubHub users to order from these restaurants and others at a reduced price. Users can view menus and available coupons, read reviews, and order for free by phone or on the Web site using GrubHub’s online ordering system. DiningIn’s large selection of restaurants adds to GrubHub’s diverse list of delivery choices, now over 7,000 in Chicago, Boston, San Francisco and New York City.

“Our mission has always been to provide our users with information on the delivery options available in their area. Partnering with DiningIn now allows us to cover not only the restaurants that deliver themselves, but also those that use DiningIn for their delivery services. The fact that we can pass on a discount in the process makes this even more exciting for us,” said GrubHub.com CEO Matt Maloney.

“The partnership between Dining In and GrubHub.com is an exciting opportunity for both companies to combine strengths. We’re really looking forward to adding significant value to our shared community of customers,” said Lindsey Webster, Marketing Director for DiningIn.

About GrubHub.com GrubHub.com came into existence in 2004. Matt Maloney and Mike Evans, two Chicago software developers frustrated by the lack of restaurant delivery and takeout information available on the Internet, built a comprehensive Web site for users to find out who delivered to their exact addresses. When users type in their address on GrubHub.com, the site displays all of the restaurants that deliver to that location, with the appropriate hours for delivery, full menus, available coupons, reviews and star ratings. Users can order for free by phone or online with participating restaurants using GrubHub’s online ordering system. For more information or to discover who delivers anywhere in Chicago, San Francisco, Boston, or Manhattan, visit http://www.grubhub.com/.

About Dining In Dining In is a sales and distribution organization engaged with the nation’s leading restaurants. Current owner, Michael Hackel began the company in 1987 on the belief that everyone should be able to enjoy their favorite restaurant foods from the comfort of their home or office. Originally started in Boston, Dining In is now the country’s largest service serving Boston, Chicago, Dallas, Denver and Philadelphia.