News Category: Restaurants

Grubhub and Oracle Hospitality Collaborate to Simplify Delivery and Online Order Management for Restaurants

New In-House Restaurant Technology Integration Makes Enterprise and Franchise Restaurant Management Easier, More Efficient

CHICAGO, May 17, 2017 /PRNewswire/ — Grubhub, the nation’s leading takeout marketplace, today announced its integration with Oracle Hospitality, a leading provider of hardware, software, and services that allow food and beverage operators to deliver exceptional guest experiences while maximizing profitability. Restaurants using the unified system — designed with the needs of enterprise and franchise restaurants in mind — can now manage all of their orders, both in-house and takeout, from one device. Additionally, restaurants will be able to more efficiently staff, save time on menu updates, consolidate financials and free up space on the crowded delivery tablet counter.

Grubhub’s POS integration raises the bar for in-house restaurant technology efficiency and eliminates the need to use multiple tablets, offering restaurant employees a streamlined restaurant operations experience. This means more time for staff to focus on what matters most: serving up delicious food.

“We’re completely focused on creating technology that enhances the experience of our  restaurant partners,” said Stan Chia, Chief Operating Officer of Grubhub. “With restaurant feedback in mind, we’ve built integrations designed to create efficiencies for restaurateurs. These improvements will positively impact the bottom line of restaurateurs, by helping restaurant owners spend less time on management logistics and more time creating great food.”

Some key benefits include:

  • Improved staffing efficiencies – Streamlining restaurant management functions means restaurateurs can deliver more orders for negligible incremental labor. This leads to significant cost savings, particularly for high-volume restaurants
  • Smoother restaurant operations – Managing orders and inventory directly from the POS system allows staff to focus on serving up delicious food, rather than spending time tracking orders on multiple tablets
  • Save time on menu updates – Menus updated via the POS system will automatically update on Grubhub’s website, and on the mobile web and apps. This offers significant time savings to restaurant employees
  • Better business insights – Consolidated financial information makes balancing the books and managing tips easier and more efficient
  • Fewer devices in-house – Integrating into one in-house system allows restaurant owners to reduce the amount of hardware at each restaurant, clearing the crowded counter of delivery tablets to create a more functional space
  • Easily deploy delivery services across properties – With this new partnership restaurateurs can easily grow their revenues by leveraging delivery and pick up orders nationwide through Oracle Hospitality Simphony software

“Oracle Hospitality is excited to extend the functionality of our Simphony restaurant management software and MICROS POS by partnering with Grubhub,” said Mike Webster, senior vice president and general manager at Oracle Hospitality. “Together we’re enabling restaurants of all sizes to easily add and scale online ordering and delivery services across their entire footprint. With Simphony supporting Grubhub orders, restaurants can easily manage the demand for delivery and in-house orders on the kitchen.”

Point of sale integration is a top request from Grubhub’s restaurant partners and by partnering with Oracle Hospitality, the integration will make order management easier than ever for enterprise and chain restaurants.

For more information about Grubhub’s POS solutions go to get.grubhub.com

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit newsroom.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 50,000 restaurant partners in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

About Oracle Hospitality
Oracle Hospitality brings 35 years of experience in providing technology solutions to food and beverage operators. We provide hardware, software, and services that allow our customers to deliver exceptional guest experiences while maximizing profitability. Our solutions include integrated point-of- sale, loyalty, reporting and analytics, inventory and labor management, all delivered from the cloud to lower IT cost and maximize business agility. For more information about Oracle Hospitality, please visit www.oracle.com/industries/hospitality/index.html

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Management Solutions

New In-House Restaurant Technology Integration Makes Restaurant Management Easier, More Efficient

CHICAGO, May 17, 2017 /PRNewswire/ — Grubhub, the nation’s leading takeout marketplace, today announced its integration with industry-leading point of sale (POS) systems, Breadcrumb POS by Upserve and Toast. Restaurants using these systems can now manage all of their orders, both in-house and takeout, from one device. The new integration will also allow restaurants to more efficiently staff, save time on menu updates, consolidate financials and free up space on the crowded delivery tablet counter.

Grubhub’s POS integration raises the bar for in-house restaurant technology efficiency and eliminates the need to use multiple tablets, offering restaurant employees a streamlined restaurant operations experience. This means more time for staff to focus on what matters most: serving up delicious food.

“We’re completely focused on creating technology that enhances the experience of our restaurant partners,” said Stan Chia, Chief Operating Officer of Grubhub. “With restaurant feedback in mind, we’ve built integrations designed to create efficiencies for restaurateurs. These improvements will positively impact the bottom line of restaurateurs, by helping restaurant owners spend less time on management logistics and more time creating great food.”

Some key benefits include:

  • Improved staffing efficiencies – Streamlining restaurant management functions means restaurateurs can deliver more orders for negligible incremental labor. This leads to significant cost savings, particularly for high-volume restaurants
  • Smoother restaurant operations – Managing orders and inventory directly from the POS system allows staff to focus on serving up delicious food, rather than spending time tracking orders on multiple tablets
  • Save time on menu updates – Menus updated via the POS system will automatically update on Grubhub’s website, and on the mobile web and apps. This offers significant time savings to restaurant employees
  • Better business insights – Consolidated financial information makes balancing the books and managing tips easier and more efficient
  • Fewer devices in-house – Integrating into one in-house system allows restaurant owners to reduce the amount of hardware at each restaurant, clearing the crowded counter of delivery tablets to create a more functional space

“We’re thrilled to welcome Grubhub to the Upserve Marketplace as our newest ordering partner, enabling instant online ordering to Breadcrumb POS to improve productivity, speed delivery time and eliminate errors,” said Angus Davis, CEO and founder of Upserve. “Building on the early success we saw with shared customers during the pre-release shipped last quarter, we are excited to now bring this new program to many more of the 32 million active diners who enjoy over 23 million meals per month on the Upserve platform.”

“Toast Restaurant POS is an all-in-one mobile, cloud-based platform built specifically for restaurants. Incorporating key facets of the guest experience into one tool, Toast integrates online ordering, gift card capabilities, loyalty programs, labor reporting, and sales data,” said Chris Comparato, CEO of Toast. “We are excited to bring our best-in-class customer support and service to Grubhub users nationwide.”

Grubhub’s point of sale integration — a top request from its restaurant partners — is already creating efficiencies for much-loved restaurant chains including Protein Bar, along with local favorites like NYC’s Mile End Delicatessen and Chicago’s Bombay Wraps.

“Protein Bar and Kitchen’s focus on serving delicious, healthy food to guests has been greatly accelerated due to the power of Grubhub’s marketplace,” said Jeff Drake, CEO Protein Bar and Kitchen. “In addition, Grubhub continues to demonstrate its leadership and restaurant partner focus by innovating on products such as POS integration, that will allow for unparalleled execution of 3rd party online orders.”

“We work hard to create Montreal-style specialty foods for our diners to enjoy, and appreciate the additional reach and awareness brought about by online ordering,” said Joel Tietolman, co-owner of Mile End Delicatessen in New York. “Grubhub and Breadcrumb’s POS integration allows us to update our in-restaurant and takeout menus at the same time, on one platform. This saves us time each day, and ensures that our diners can choose from the most updated menu items, whether they’re eating in our restaurant or dining in the comfort of their own home.”

“Our restaurant has one simple mission: to bring the delicious street foods that we ate growing up in Bombay,” said Ali Dewjee, owner of Bombay Wraps in Chicago. “Since the integration of our Breadcrumb POS with Grubhub, it’s been easier than ever to manage our back-of-house functions, giving us more time to bring the amazing tastes of Bombay to the people of Chicago!”

For more information about Grubhub’s POS solutions, go to get.grubhub.com

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit newsroom.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 50,000 restaurant partners in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.

Grubhub Unveils New In-Restaurant Technology

GrubCentral Makes Managing Online Orders Easier Than Ever

CHICAGO, May 19, 2016 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering and delivery platform, today announced the launch of GrubCentral, the company’s new in-restaurant technology platform. Accessible from any device, the GrubCentral platform makes it easy for restaurants to manage their menus, review Grubhub financial statements and easily process orders from any device.

GrubCentral raises the bar on efficiency and functionality standards for in-house restaurant technology. It offers significant improvements over the first in-house restaurant technology, OrderHub, which Grubhub introduced in 2012. OrderHub is an Android app that allowed restaurants to manage online orders received via Grubhub.

“We are completely focused on connecting diners and restaurants, offering the best and broadest set of restaurant choices to diners and positively impacting the bottom line of our restaurant partners,” said Sudev Balakrishnan, SVP of Product for Grubhub. “We’re thrilled that GrubCentral will make the lives of restaurant owners easier by improving accessibility, enabling real-time menu updates and offering tighter integration with our delivery drivers. Efficiencies driven by this new product will give time back to our restaurant partners to focus on what they love: serving up delicious food.”

A snapshot of GrubCentral’s new features include:

  • Access from any device, anywhere – Restaurants can opt for a Grubhub-provided tablet, or they can use a web browser on their own hardware. This clears up the crowded, tablet-filled counter space, allowing owners to manage financials in a back office while staff can continue to manage orders from the front of the house.
  • Manage menus in real-time– Restaurants will be able to create and modify their online Grubhub menu in real-time, giving them control and flexibility over their menu. This enables restaurant owners to instantaneously change and update menu items, including daily specials that are being offered.
  • Integrated Grubhub Delivery features– Owners are given real-time status updates on driver location. In combination with map tracking, this helps restaurants decide when to fire food and also allows access to each driver’s contact info, so restaurants can reach out to drivers to check on orders or resolve issues.

“We pride ourselves on our in-house, chef driven specials,” said Rick Jurmark, General Manager of EJ’s Luncheonette in New York City. “With GrubCentral’s menu management capabilities, it’s been a game changer when it comes to offering daily specials. We can easily update our menu with just a few clicks, allowing us to provide a more diverse menu selection and increase our order volume while improving recognition of our brand.”

GrubCentral is being used by thousands of restaurants and will continue to be offered to more restaurants over the coming months.

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit http://media.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 44,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn, LA Bite and Delivered Dish.

Grubhub Partners with California Pizza Kitchen to Provide Online Ordering Services and Delivery for 117 Restaurant Locations Nationwide

Ordering Your Favorite California-Style Pizza Just Got Even Easier

CHICAGO, April 13, 2016 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering company, today announced it has partnered with California Pizza Kitchen (CPK) to enable 117 locations to easily process takeout and delivery orders by using Grubhub’s technology. This partnership will allow diners near California Pizza Kitchen locations to order their favorite hand-tossed California-style pizza, inventive main plates like Cedar Plank Salmon and Roasted Garlic Chicken and other fresh and seasonal items from CPK’s newly reimagined menu, quickly and easily through Grubhub’s online and mobile platforms. Starting today, Grubhub is providing its turnkey delivery services for 81 California Pizza Kitchen locations, with that number expected to grow.

“Grubhub strives to connect our diners with their favorite local restaurants so they can order what they want whenever the craving hits. With California Pizza Kitchen on our platform, diners now have the option of choosing one of their favorite pizzas, like the iconic Original BBQ Chicken Pizza, or a dish off their exciting new menu,” said Stan Chia, SVP of Operations, Grubhub. “We are excited to provide the technology that will help CPK reach new customers, and hope that diners are delighted to see the availability of this beloved brand on the Grubhub platform.”

“Thanks to Grubhub’s fantastic and easy-to-use platform, we’ll be able to serve up a slice of the California Pizza Kitchen experience not just in our restaurants, but at home, work or wherever Grubhub diners prefer to dine,” said Natalia Franco, EVP and Chief Brand Officer at California Pizza Kitchen. “In addition to our signature, hand-tossed artisan pizzas, unique salads and pastas, Grubhub fans will be able to order from our full, newly reimagined menu that features fresh and seasonal ingredients, high quality proteins like our wild-caught Hearth-Roasted Halibut or Fire-Grilled Ribeye, and flavorful options under 650 calories.”

You can sign your restaurant up for Grubhub at http://get.grubhub.com/. To find takeout restaurants available in your area, please visit Grubhub.com, and for more information on Grubhub, please visit http://media.grubhub.com.

View the full CPK menu at www.CPK.com. Follow CPK on Twitter at @calpizzakitchen (#newCPK), Instagram at @californiapizzakitchen and on Facebook at www.facebook.com/californiapizzakitchen.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company.  Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.  Grubhub is proud to work with more than 40,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn and Delivered Dish.

About California Pizza Kitchen
In 1985, California Pizza Kitchen (CPK) opened its first restaurant in Beverly Hills and introduced diners to innovative California-style pizza. Since then, CPK has launched what has become a global brand known for creative California cuisine. Today, CPK is approaching 300 restaurants in 15 countries and 218 cities around the world. Dedicated to a unique dining experience, CPK is now introducing its Next Chapter featuring reimagined menus, open kitchens, and unique renovations in all restaurants across the country. For more information on California Pizza Kitchen, visit cpk.com.

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Grubhub Honors its Food Heroes on National Mom and Pop Business Owners Day

Local restaurateurs spotlighted on Grubhub content hub, diners encouraged to give thanks using special instructions feature

CHICAGO, March 29, 2016 /PRNewswire/ — On National Mom and Pop Business Owners Day, Grubhub, the nation’s leading online and mobile food ordering company, is honoring the thousands of independent restaurants across the nation that keep communities happy and well-fed each day.

To celebrate the holiday, Grubhub has created a new content hub dedicated to spotlighting the stories of local restaurant partners. Featuring a collection of video vignettes, the hub will show viewers the passion and dedication of the people who run the restaurants responsible for their favorite foods.

Grubhub is also encouraging diners to show appreciation for their favorite local restaurants by writing a note of thanks in the special instructions feature of their Grubhub order.  A curated selection of thank you messages from around the country will then be featured in a live feed on momandpopbizday.grubhub.com, the new content hub.

“Mom and Pop restaurants bring delicious and unique local flavors to communities,” said Barbara Martin Coppola, Chief Marketing Officer, Grubhub. “Whether it’s a hot meal after a long day at work or giving families more time around the dinner table, these restaurant partners make it possible for our diners to enjoy special moments around great food. We’re proud to celebrate these local heroes and shining a light on the critical role they play in the local and national economy. ”

From job creation to business impact, mom and pop restaurants are an important part of the nation’s economy. In fact, independent restaurants account for more than half of the restaurants in the U.S. Grubhub is proud to partner with thousands of independent restaurants all across the country and recently funded an Economic Impact Study to measure the significance of online ordering to a restaurant’s bottom line.  The 2015 study shows that small restaurants working with Grubhub see a 50 percent increase in revenue.

To highlight just how important the restaurant industry is to both customers and the economy, Grubhub developed an infographic showcasing some of the industry’s most surprising facts.

To explore all the local restaurants available for online ordering and delivery in your area, check out Grubhub.com. To learn more about Grubhub and its portfolio of brands, please visit http://media.grubhub.com/.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company.  Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.  Grubhub is proud to work with more than 40,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn and Delivered Dish.

Grubhub Partners with Buca di Beppo to Provide Online Ordering Services and Delivery for 80 Restaurant Locations Nationwide

Sharing an Authentic Italian Meal with Friends and Family Just Got Even Easier

CHICAGO, March 4, 2016 /PRNewswire/ — Grubhub, the nation’s leading online and mobile food-ordering company, today announced it has partnered with Buca di Beppo to enable 80 locations to easily process pickup and delivery orders using Grubhub’s technology. Now, diners near any Buca di Beppo location can order an authentic Italian meal for delivery, including their famous half-pound meatballs, via Grubhub’s online and mobile platforms. Currently, Grubhub is providing delivery services for 19 Buca di Beppo locations that did not previously offer delivery, with that number expected to grow.

“Grubhub strives to connect our 6.7 million active diners with delicious meals to enjoy with friends and family whenever the craving hits,” said Stan Chia, SVP of Operations, Grubhub. “We are excited to provide technology that will connect Buca di Beppo with local diners who are eager to enjoy the chain’s family-style food.”

“We are always looking for new ways to capture the warmth and enthusiasm of our authentic Italian dishes,” said Robert Earl, owner, Buca di Beppo. “In portions perfect for intimate family gatherings or larger celebrations of any kind, Grubhub’s technology will help further expand our customer base. Buca di Beppo fans can continue to enjoy our delicious food in our eclectic restaurants, and now will be able to enjoy their celebrations, no matter the size, from the comfort of their own homes.”

You can sign your restaurant up for Grubhub at http://get.grubhub.com/. To find takeout restaurants available in your area, please visit Grubhub.com, and for more information on Grubhub, please visit http://media.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile food-ordering company.  Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.  Grubhub is proud to work with more than 40,000 restaurant partners in over 1,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, MenuPages, Restaurants on the Run, DiningIn and Delivered Dish.

About Buca di Beppo
Owned by Planet Hollywood International, Inc., with locations from Albany to Honolulu, and throughout the United Kingdom, Buca di Beppo restaurants embody the Italian traditions of food, friendship and hospitality. Dishes enjoyed for generations in villages throughout Italy inspire the menu, which features both Northern and Southern Italian favorites. While the food has pleased millions of palates from coast-to-coast, Buca di Beppo is equally famous for its quirky décor and upbeat atmosphere. Most Buca di Beppo locations are open daily for lunch and dinner. Delivery is also available at many locations nationwide and through Grubhub, via their online and mobile ordering platforms. Follow Buca di Beppo on Facebook, Twitter or Instagram: @bucadibeppo.

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GrubHub Partners with Fatburger to Provide Online Ordering Services and Delivery for 75+ Locations Nationwide

Satisfying the craving for an iconic burger just got a lot easier

CHICAGO, Nov. 11, 2015 /PRNewswire/ — GrubHub, the nation’s leading online and mobile food-ordering company, today announced a partnership with Fatburger that will enable more than 75 Fatburger franchises to process orders on GrubHub’s platform. This partnership will allow people near the 75+ Fatburger franchise locations to satisfy their craving for Fatburger, quickly and easily, by ordering Fatburger for delivery on GrubHub’s platform. Twenty-four of these locations will also be complemented with GrubHub delivery, with that list expected to grow in the near future.

“GrubHub’s goal is to connect people with their favorite local restaurants so they can order the type of food they want, when they want it,” said Stan Chia, SVP of Operations, GrubHub. “We’re thrilled to provide tools and technology that will help Fatburger reach new customers, and hope diners are surprised and delighted by the availability of this beloved brand on the GrubHub platform.”

The Fatburger partnership is the latest milestone in the growth of GrubHub’s delivery business. GrubHub is delivering in 30 markets across the country and expects to be in 40 markets by the end of 2015.

“We’re always looking for additional ways to create an amazing experience for our diners, and to give new people the chance to fall in love with our cooked-to-order food,” said Thayer Wiederhorn, VP Marketing, Fatburger. “We’re looking forward to using GrubHub’s technology to efficiently expand our customer base, and help Fatburger fans enjoy our food whenever they want it, from the comfort of their home.”

You can sign your restaurant up for GrubHub at http://get.grubhub.com/. To find takeout restaurants available in your area, please visit GrubHub.com, and for more information on GrubHub, please visit http://media.grubhub.com.

About GrubHub

GrubHub (NYSE: GRUB) is one of the nation’s largest portfolios of online and mobile takeout food ordering and delivery services. Connecting diners to more than 35,000 restaurants in more than 900 U.S. cities and London, the company’s platforms and services strive to make takeout better through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. The GrubHub portfolio of brands includes GrubHub, Seamless, AllMenus, MenuPages, Restaurants on the Run and DiningIn.

About Fatburger

An all-American, Hollywood favorite, Fatburger is a fast casual restaurant serving big, juicy, tasty burgers, crafted specifically to each customer’s liking. With a legacy more than 62 years old, Fatburger’s extraordinary quality and taste inspire fierce loyalty amongst its fan base, which includes a number of A-list celebrities and athletes. Featuring a contemporary design and ambience, Fatburger offers an unparalleled dining experience, demonstrating the same dedication to serving gourmet, homemade, custom-built burgers as it has since 1952 – The Last Great Hamburger Stand™.

The GrubHub Effect: Restaurants Using GrubHub’s Platform See Six Times Greater Monthly Revenue Growth than Restaurants Not on the Platform

New economic impact study quantifies GrubHub’s positive impact on revenue growth, order volume and efficiency for its restaurant partners

CHICAGO, Oct. 15, 2015 /PRNewswire/ — GrubHub, the nation’s leading online and mobile food-ordering company, today unveiled research that demonstrates how its platform dramatically improves the businesses of its 35,000 restaurant partners. On average, restaurants see an increase of 30 percent in takeout revenue within one year of joining GrubHub. One in five GrubHub restaurants double their monthly takeout revenues over the same period.

GrubHub, the nation's leading online and mobile food-ordering company.

GrubHub commissioned a third-party firm to conduct the study with restaurants in major U.S. cities and uncovered a significant disparity between GrubHub restaurants and restaurants not on the company’s platform. Restaurants using GrubHub consistently showed significant increases in order volume, efficiency, and takeout revenue while restaurants not using the platform lagged behind.

“I’ve used other services and nothing compares to the return, volume of orders, and level of service that I’ve received from the GrubHub team,” said Badara Diakhate, owner of Badou Senegalese Cuisine in Chicago. “GrubHub has helped my business tremendously and it’s the one tool I credit with keeping me in business.”

Key Findings

  • One year after joining GrubHub, restaurants grow monthly takeout revenue by an average of 30 percent, six times greater than restaurants not using the service.
  • One in five restaurants double their takeout revenue one year after working with GrubHub.
  • Small restaurants typically see their revenue increase 50 percent after signing on with GrubHub.
  • GrubHub cuts order processing time by more than 50 percent, helping restaurateurs spend more time making food and less time managing orders.

“Restaurants can tap into the demand from our network of over 5.9 million hungry diners,” said Matt Maloney, GrubHub founder and CEO. “From business tools to diner insights and delivery logistics, the GrubHub marketplace brings together everything restaurant entrepreneurs need to get their business off the ground.”

For a copy of The GrubHub Economic Impact whitepaper and more information on how GrubHub helps restaurants thrive in your community, please visit economicimpact.grubhub.com.

About GrubHub
GrubHub (NYSE: GRUB) is one of the nation’s largest portfolios of online and mobile takeout food ordering and delivery services. Connecting diners to more than 35,000 restaurants in more than 900 U.S. cities and London, the company’s platforms and services strive to make takeout better through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. The GrubHub Inc. portfolio of brands includes GrubHub, Seamless, AllMenus, MenuPages, Restaurants on the Run and DiningIn.

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GrubHub Unveils Groundbreaking In-Restaurant Technology

OrderHub™ Mobile Technology Streamlines Ordering Process for Restaurants

CHICAGO, May 1, 2012 /PRNewswire/ — GrubHub, the nation’s leading online and mobile food ordering service, today announced the release of its new OrderHub tablet technology for restaurants. Further simplifying the food ordering process, OrderHub is the easiest and most efficient way for restaurants to manage the thousands of new online orders they get through GrubHub.

Since its founding, GrubHub has generated hundreds of millions of dollars in orders for restaurants by utilizing restaurant’s traditional in-house technology to transmit and confirm orders: the fax and phone. Through a process developed by GrubHub, orders are faxed to restaurants, and restaurants confirm they have received orders through an automated phone service.

OrderHub, an Android native app housed on a dedicated tablet, reduces the time restaurants spend confirming orders by more than 80 percent and allows restaurants to provide more accurate, real-time delivery estimates to diners. With the new OrderHub technology, GrubHub instantaneously pushes orders to restaurants through the app, and restaurants confirm the order with a few simple taps.

“While the fax and phone process has always worked well for our restaurants, this technology really takes us to the next level,” said Matt Maloney , GrubHub co-founder and CEO. “OrderHub allows restaurants to spend more time preparing food instead of taking orders.”

Since 2004, GrubHub has helped restaurants embrace new technology and dedicated considerable resources towards streamlining the ordering process. One such investment was GrubHub’s August 2011 acquisition of food-ordering app FanGo.

“Since the acquisition of FanGo, GrubHub has conducted hundreds of hours of research to ensure that OrderHub addressed restaurants’ needs. This is such a groundbreaking product, and we’ve only begun to tap into its potential,” said Maloney.

Approximately 400 OrderHubs are currently deployed in the Chicago market, and GrubHub plans on rolling out thousands of OrderHub tablets to their network of more than 13,000 restaurants in 300+ cities by the end of the year. For more information on GrubHub and the new OrderHub, visit www.grubhub.com or view the GrubHub OrderHub video.

About GrubHub

GrubHub is the nation’s leading online and mobile food ordering platform that shows diners local restaurants available for delivery or pick up. Available in more than 300 cities across the nation, GrubHub features more than 13,000 online ordering restaurants and, as the parent company of Allmenus, lists approximately 250,000 restaurant menus. Diners who order through GrubHub’s free website or mobile apps can pay with cash, credit or PayPal™, and every order is supported by GrubHub’s 24/7 customer service. Founded in 2004, GrubHub is a privately held company and is headquartered in Chicago.

GrubHub and OLO Team up to Create the Largest Platform for Restaurant Online Ordering

CHICAGO, Ill (Mar. 29, 2011) – GrubHub (www.grubhub.com), a web and mobile service that connects diners to restaurants and simplifies online ordering for delivery and carry-out, today announces a business partnership with OLO Online Ordering (www.olo.com), the leading provider of mobile and online ordering for chain restaurants like Five Guys Burgers & Fries  and Sonic Drive-In. GrubHub will integrate OLO’s list of restaurant menus on their site later this year.

 

“OLO has been instrumental in bringing innovative online and mobile technology to national restaurant chains, making ordering food easier and more convenient for restaurants and their diners,” said Matt Maloney, co-founder and CEO of GrubHub. “This partnership forms the largest platform for online food ordering in the United States, covering both independent restaurants and marquee chain restaurants.”

Restaurants are a $600-billion industry, with more than half the sales coming from delivery, carryout or drive-through. The percentage of customers who have used the web to place a food order has soared to 32 percent from 11 percent in the past five years, according to the National Restaurant Association in Washington, D.C.

 

GrubHub sent $85 million in orders to restaurants in 2010 and is projected to send $200 million in orders by the end of this year. The growth potential in the online ordering space is substantial for GrubHub and OLO. The partnership between the companies will give diners more variety to choose from while boosting orders for OLO’s restaurant partner.

“Over the years, OLO has come to view GrubHub as the best consumer online ordering platform, consistently going above and beyond with their incredible customer service and restaurant support,” said Noah Glass, founder and CEO of OLO.  “It’s natural for people to want to order from both independent restaurants and chain restaurants. GrubHub and OLO will together provide the greatest variety and the highest quality service to both consumers and restaurants of any size.”

 

About GrubHub
GrubHub is a venture-backed company founded in 2004 by Chicago-based software engineers Matt Maloney and Mike Evans.  The website shows consumers all of the local restaurants that deliver to them and allows diners to order directly online, by phone or through the GrubHub iPhone and Android app. Both apps are free from their respective app markets, and it is also free for users to order online at GrubHub.com.

The rapidly growing company currently services Chicago, New York, Los Angeles, San Francisco, Boston, Philadelphia, Washington D.C., San Diego, Oakland, Seattle, Portland, Denver and Boulder and has plans to double its footprint in 2011. For more information visit www.GrubHub.com.

 

About OLO Online Ordering
OLO Online Ordering is a venture-backed company founded in 2005 by New York-based entrepreneur Noah Glass. OLO makes online ordering easy and lets customers order from anywhere. Since 2005, OLO has perfected its off-premise ordering platform with the input of hundreds of thousands of consumers, thousands of restaurant owners, and dozens of top restaurant brands. Today, OLO provides mobile and online ordering capabilities for top brands like Cold Stone Creamery and Five Guys Burgers & Fries, with over 2,500 restaurants nationwide. Learn more at www.olo.com.