Archives: News

Voices of Grubhub: Fostering Customer Loyalty with Grubhub+

To showcase different perspectives and give an inside look into Grubhub, we’re spotlighting leaders across the organization. For this edition, we caught up with Launika Raykar, Vice President, Loyalty and Marketing.

Launika’s team is responsible for Grubhub’s loyalty program, Grubhub+, as well as our efforts to reach more merchants, drivers, campus administrators and corporate clients.

Tell us about your journey at Grubhub so far. 

I joined Grubhub in April 2022, and my mission was to build the best loyalty program that engages diners to order more and stay exclusive with Grubhub. When I started, our Grubhub+ membership base was small but growing. However, within a month of joining, Amazon came on board, and my first big project was launching our partnership with Amazon and Grubhub+. This was a massive cross-functional effort and the fastest-moving project I’ve ever been a part of. Since then, we’ve relaunched Grubhub+ and continued to grow with Amazon; having just announced last week that we’ve made Grubhub+ an ongoing benefit for Prime members and have enabled Grubhub ordering on Amazon.com and the Amazon Shopping app. 

In your opinion, what are some key factors driving customer loyalty in today’s market, and how do they align with Grubhub’s goals?

Customers today look for value, recognition, and exceptional service. At Grubhub, our loyalty program is designed to meet these needs. We’re focused on delivering tangible value, recognizing frequent customers, and providing elevated services to our top-tier members. This approach aligns with our goals of increasing retention and deepening customer engagement.

What are the key areas of focus for the loyalty team in 2024?

One of our key objectives is to improve the actual and perceived value of Grubhub, with Grubhub+ being a significant part of that. We’re focused on growing our Grubhub+ membership base and ensuring these members are active and engaged. Retention is a major goal for us, and our strategies are designed to keep customers ordering month over month.

Any upcoming projects or initiatives the Loyalty team is working on in the year ahead?

One exciting initiative is the launch of a priority delivery feature for Grubhub customers. With this feature, customers can upgrade to Priority Delivery at checkout to have their meal delivered faster than the standard Grubhub delivery time. And for Grubhub+ customers, we’re currently offering it at no additional cost. This feature will save our customers time while adding to the monetary savings Grubhub+ members already receive. It’s an investment in our members, showing them that we value their time as much as their money. We’re also focused on better merchandising our loyalty program, celebrating customer savings, and reminding them of their benefits to drive deeper engagement.

Let’s talk about Gold Days of Grubhub+. We saw the announcement in May. In case folks missed it, what are Gold Days of Grubhub+ and what should we all know about the campaign?

Gold Days of Grubhub+ is Grubhub’s member appreciation month where we give our most loyal diners exclusive freebies and savings on restaurant and convenience items. We held our first-ever Gold Days of Grubhub in October 2023, and earlier this month we announced the second one that is running from May 13 through June 9!

During the month-long event, Grubhub+ members will receive even more value with 20K+ deals from local favorites, on top of dozens of high-value offers from popular national restaurants and convenience stores such as McDonald’s, Taco Bell, Sweetgreen, Chipotle, Wendy’s, KFC, Dunkin’, Pizza Hut, Popeyes and 7-Eleven. 

How does the loyalty team at Grubhub collaborate with other departments?

At Grubhub, everyone touches loyalty in some way. While there are people focused specifically on loyalty within my team, we work closely with almost every department. For example, our product and engineering teams focus on member insights, experience and customer retention, while our brand and marketing team works on raising program awareness and deepening member engagement. We also collaborate with analytics, PR, legal, and merchant network teams to ensure our strategy is integrated in broader decision making. This integrated approach ensures that loyalty is a priority across the entire business and that we make progress in a material way.

How do you as a leader foster a dynamic and collaborative culture within the Loyalty team?

I emphasize the three E’s: envisioning what’s possible, energizing the team to achieve this vision, and helping develop frameworks so the team can successfully execute. Creating an energized, high-tempo team environment is crucial. We hold regular team meetings and working sessions to ensure collaboration and cross-functional engagement, given that everyone has a role to play in loyalty. 

Amazon Announces Grubhub+ as Ongoing Prime Member Offer; Customers Can Now Order Grubhub Directly from Amazon.com and the Amazon Shopping App

Prime members enjoy $0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive Grubhub offers with Grubhub+—a $120 annual value

For a limited time, Prime members can also save $5 on a Grubhub order over $25 from now through June 2

Amazon (NASDAQ: AMZN) and Grubhub (LSE: JET, AMS: TKWY) today announced they are partnering to make restaurant delivery to customers’ doors more convenient and affordable. Starting today, Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. Additionally, as long as a customer remains a Prime member, they can enjoy a free ongoing Grubhub+ membership worth $120 a year, without automatically renewing into a paid Grubhub+ membership. Grubhub+ includes $0 delivery fees on eligible orders over $12, lower service fees, 5% credit back on pick-up orders, and exclusive offers.

“Whether it’s saving money on your favorite takeout with Grubhub+, exclusive deals on Prime Day, prescription savings with RxPass, entertainment with Prime Video, or free shipping on 300 million items including tens of millions of products available with Same-Day or One-Day Delivery, Prime keeps getting better for members,” said Jamil Ghani, vice president of Amazon Prime. “We know Prime members value savings on food delivery, so we are extending the $0 delivery fees and exclusive savings with Grubhub+ for Prime members, and now customers can enjoy easy access to Grubhub from the Amazon store and app.”

“We’re thrilled to build on our successful collaboration with Amazon and bring more convenience to Amazon customers by offering Grubhub’s network of hundreds of thousands of restaurants directly on Amazon.com and in the Amazon Shopping app,” said Howard Migdal, chief executive officer of Grubhub. “More consumers can now experience the exceptional value and service offered by Grubhub+, with Prime members enjoying $0 delivery fees on an ongoing basis.”

 

Get Your Grub (and Convenience) On

Amazon customers can now access Grubhub conveniently on Amazon.com and in the Amazon Shopping app, enabling Grubhub orders without having to download or switch to the Grubhub app. Visit amazon.com/grubhub to complete a food delivery order with Grubhub. The ordering experience is identical to the experience on Grubhub.com or Grubhub’s app. Customers will see the same restaurant prices that they do on Grubhub, and delivery partners will be paid the same way they would be for orders directly from Grubhub.

Get Your Grub (and Savings) On

Prime members can now enjoy all the savings perks of Grubhub+ on an ongoing basis without automatically renewing into a paid Grubhub+ membership—$0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive offers. To view details and activate the Grubhub+ ongoing offer, Prime members can visit amazon.com/grubhub. Previously offered as a one-year trial that converted to a paid Grubhub+ membership, Prime members only need to activate the ongoing Grubhub+ offer once—all one needs to enjoy Grubhub+ is a Prime membership.

Since the start of the Grubhub+ offer in 2022, Prime members have saved hundreds of millions of dollars from waived subscription fees and discounts. Those who place at least one order a month save an average of $300 per year in delivery fees and promotions with Grubhub+. Beyond the $0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive offers that come with Grubhub+, Prime members automatically save $120 per year on a Grubhub+ membership— and every year thereafter as long as they remain with Prime.

Additionally, Prime members can whet their appetites with an exclusive promotional offer, saving Prime members $5 on a Grubhub delivery order over $25 from now through June 2 with the code “PRIME5”. The code can be entered by Prime members during checkout when shopping Grubhub on Amazon.com or in the Amazon Shopping app, or the code can be automatically applied by clicking on a banner  at checkout. Those Prime members who choose to use the Grubhub app can input the code manually. Terms and conditions apply. 

Additional Amazon & Grubhub Experiences and Offers

Grubhub and Amazon aren’t only rewarding Prime members through cost savings and convenience, but also through exclusive experiences. With Prime Video and Grubhub’s ongoing “Tune In & Takeout” series, the age-old dilemma of “what to watch and what to eat” is solved with unique food pairings and offers that connect to members’ favorite shows and movies on Prime Video, like Mr. & Mrs. Smith, Roadhouse, and Ricky Stanicky. Grubhub recently delivered a limited edition Nuka-Blast Burger meal for fans to celebrate the premiere of Fallout on Prime Video. The kit came with the infamously spicy Nuka-Blast Burger, along with other iconic staples from the show’s post-apocalyptic universe, delivered in a one-of-a-kind collector’s box.

Explore the Benefits of Prime

Prime is savings, convenience, and entertainment all in a single membership. In the U.S., Prime members enjoy a wide range of shopping, savings, and entertainment benefits, including:

  • More than 300 million items available with free Prime shipping and tens of millions of the most popular items available with free Same-Day or One-Day Delivery.
  • Exclusive deals and shopping events like Prime Day and Prime Big Deal Days.
  • Access to Prime Video’s vast collection of premium programming in a one-stop entertainment destination in one application available across thousands of devices (including Amazon MGM Studios-produced series and movies Saltburn, The Lord of the Rings: The Rings of Power, Reacher, The Boys, Fallout, and Road House; licensed fan favorites Dawson’s Creek and M3GAN; and Prime member exclusive live sports including Thursday Night Football.
  • The ability to use Prime shopping benefits—like fast, free delivery, a trusted checkout experience, 24/7 live chat support, and hassle-free returns—directly on brands’ online stores with the convenient and trusted experience they expect from Amazon with Buy with Prime.
  • Ad-free listening of 100 million songs and millions of podcast episodes with Amazon Music.
  • Prescription medications as low as $1 per month and fast, free shipping from Amazon Pharmacy.
  • Access to unlimited eligible generic prescription medications for only $5 per month (including free shipping) with RxPass from Amazon Pharmacy.
  • High-quality health care from One Medical for only $9 per month (or $99 annually), with the option to add up to five additional memberships for the family for only $6 per month (or $66 annually) each.
  • Free two-hour Amazon Fresh grocery delivery windows on orders over $100 (and delivery charges between $6.95 to $9.95 for orders less than $100), and in-store and online savings on select groceries at Amazon Fresh and Whole Foods Market stores across the U.S.
  • Access to unlimited grocery delivery on orders over $35 from Whole Foods Market, Amazon Fresh, and other local grocery and specialty retailers with a grocery delivery subscription for $9.99 per month.
  • Unlimited photo storage with Amazon Photos.
  • Instant access to free games, a free Twitch channel subscription, and more gaming benefits with Prime Gaming.
  • More than 3,000 books and magazines with Prime Reading.
  • A free Grubhub+ membership valued at $120 per year, offering unlimited $0 delivery fees on eligible orders over $12.

Anyone can join Prime for $14.99 per month or $139 per year or start a free 30-day trial if eligible at amazon.com/prime. Young adults ages 18-24 and college students can try Prime Student with a six-month trial at amazon.com/joinstudent, then pay $7.49 per month, or $69 per year. Qualifying government assistance recipients can try Prime Access for 30-days and then pay $6.99 per month at amazon.com/getprimeaccess.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Just Eat Takeaway.com and Amazon expand U.S. collaboration

U.S. Customers Can Now Order Grubhub Directly from Amazon.com and the Amazon Shopping App

Just Eat Takeaway.com N.V. (LSE: JET, AMS: TKWY), hereinafter the “Company”, or together with its group companies “Just Eat Takeaway.com”, one of the world’s largest online food delivery marketplaces, has expanded its collaboration with Amazon.com Services LLC (“Amazon”) in the United States.

Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. Additionally, as long as a customer remains an Amazon Prime member, they can enjoy a free ongoing Grubhub+ membership worth $120 a year, without automatically renewing into a paid Grubhub+ membership. Grubhub+ includes $0 delivery fees on eligible orders over $12, lower service fees, 5% credit back on pick-up orders, and exclusive offers. Previously starting in July 2022, Prime members were offered a free year-long Grubhub+ membership, which was extended by one additional year in June 2023.

Key Terms

The amended five-year commercial agreement automatically renews each year unless terminated by Amazon or Grubhub in accordance with the provisions of the commercial agreement. Amazon has to date received warrants representing 4% of Grubhub’s fully-diluted common equity. Warrants representing 3% of Grubhub’s fully-diluted common equity will vest on the effective date, with an additional 1% vesting on the one-year anniversary of the amended agreement. Amazon may also receive warrants up to a further 10% of Grubhub’s fully-diluted common equity, the vesting of which is subject to the satisfaction of certain performance conditions. In certain scenarios, the Company may elect to settle vested warrants in cash or Company shares.

About Just Eat Takeaway.com

Just Eat Takeaway.com (LSE: JET, AMS: TKWY) is one of the world’s leading global online food delivery companies.

Headquartered in Amsterdam, the Company is focused on connecting consumers and Partners through its platforms. With 699,000 connected partners, Just Eat Takeaway.com offers consumers a wide variety of choices from restaurants to retail.

Just Eat Takeaway.com has rapidly grown to become a leading online food delivery marketplace with operations in Australia, Austria, Belgium, Bulgaria, Canada, Denmark, France, Germany, Ireland, Israel, Italy, Luxembourg, Poland, Slovakia, Spain, Switzerland, the Netherlands, the United Kingdom and the United States.

Most recent information is available on our corporate website and follow us on LinkedIn and X.

Showing Up for Independent Restaurants During Small Business Month and Beyond

With more than 355,000 restaurant partners in over 4,000 U.S. cities, connecting hungry diners with local restaurants is at the heart of what Grubhub does. Grounded firmly in our small business beginnings, our platform would not be possible without our independent restaurant partners that work day-in and day-out to feed their local communities. 

It’s our mission to help strengthen small business’ roots, deepen their connections, and increase the positive impact they have on their neighbors and society. As people across the country recognize Small Business Month this May, we celebrate our independent restaurant partners who are the lifeblood of their local communities and double down on the ways we support small businesses to help them grow and thrive for years to come. 

How we help restaurant partners reach new customers 

Grubhub connects independent restaurants on our platform with new diners through our marketing and advertising services. It’s already tough for small businesses to compete with the big chains and their bigger ad budgets. But during the pandemic, it became even more challenging to stand out when nearly 100 jurisdictions passed laws limiting the marketing services restaurants could opt into on third-party delivery apps, putting smaller, mom-and-pop businesses at a major disadvantage. While most of these Covid-era restrictions have expired, one does remain – in New York City. Grubhub supports the NYC Council’s recent compromise proposal to finally ease these restrictions – the only such restrictions left in the country – and give NYC’s small businesses the flexibility to choose how they grow and reach new customers. 

Beatrice Ajaero, Owner of Nneji in Queens, opened her brick and mortar in 2020 as a “groc-rant model” – part grocery store, which offers pantry items from around the globe, and part restaurant serving plant-based West African cuisine. Opening during the pandemic, Nneji had to rely heavily on third-party delivery from the beginning – helping give the family-business a competitive presence in a sea of restaurants. 

“When we joined the platform, Grubhub became our in-house marketer, advertiser and deliverer. Otherwise, we could not have afforded these services,” said Ajaero. Since opening four years ago, Ajaero continues to see the power of Grubhub’s tools and service. “In addition to delivery, Grubhub helps us reach new customers through its marketing and advertising support, and provides us data on our orders. It’s a really helpful tool to learn about customer preference  – we see what menu items our diners are trying and when they are placing orders.” 

Thanks to her partnership with Grubhub, Ajaero is hopeful for the future of her restaurant and is optimistic that she will continue making an impact on her local community. “As a family-owned business, third-party delivery services are a worthwhile investment because they provide so many opportunities to share our food with the community,” said Ajaero. “To me, Grubhub is a lifeline for independent restaurants. Once the City’s cap on marketing services is relaxed, I can only imagine how many new customers we’ll be able to reach.”

How we help restaurant partners improve their operations

We also support our restaurants by investing in partnerships and programs that allow us to create access to capital and offer business development opportunities for local, family-owned businesses. Throughout the year, we support several grant programs in partnership with diverse business and community-based organizations to help independent restaurants grow and thrive in their local communities.

Julie Kim, Co-owner of Parklife Taqueria in Brooklyn, opened her original restaurant concept in 2017, and immediately started using Grubhub to deliver and market their artfully crafted tacos and other Mexican-inspired staples with Iranian and Texan influence. “It was challenging to open a restaurant, but Grubhub was super helpful in growing the business and helping diners understand our fusion menu through their marketing services,” said Kim. 

The pandemic created challenges for the restaurant, forcing Parklife to close. Today, Kim still experiences the impact of shutting down her restaurant. While expanded options for delivery helped keep the orders coming in, Kim had to furlough staff, working with only two people onsite. The rising food and utility costs in New York also made it hard to maintain the restaurant. Even after partnering with Grubhub to make deliveries easier, one challenge remained: educating new customers on the restaurant’s fusion menu.

Parklife’s luck started to turn when Kim received a grant from Grubhub and the National Asian/Pacific Islander American Chamber of Commerce & Entrepreneurship (ACE) in 2023, to revitalize the business. The funding allowed the restaurant to maintain operations, pay utilities, keep its staff and buy supplies. “Many small businesses don’t have the opportunity to receive funding outside for loans, so I was delightfully surprised and grateful to learn Parklife could receive a grant as a for-profit business,” said Kim. 

As we celebrate small businesses like Nneji and Parklife this month, the following grant programs are currently open and eligible independent restaurants can apply today: 

 

Gold Days of Grubhub+ Returns with Four Weeks of Exclusive Perks and Deals on Food and Convenience Favorites

Starting on May 13 through June 9, Grubhub’s member appreciation month, Gold Days of Grubhub+, is back with four weeks of exclusive freebies and savings on restaurant and convenience. During the month-long event, Grubhub+ members will receive even more value with more than 20,000 deals from local favorites on top of dozens of high-value offers from popular national restaurants and convenience stores such as McDonald’s, Taco Bell, Sweetgreen, Chipotle, Wendy’s, KFC, Dunkin’, Pizza Hut, Popeyes and 7-Eleven. 

The Gold Days of Grubhub+ event is available to all Grubhub+ members, the platform’s popular loyalty membership program which offers $0 delivery fees and lower service fees on eligible orders, 5% credit back on pickup orders, ongoing member-only offers, and more.* 

Gold Days of Grubhub+ Deals Guide
Below are some of the most exciting deals from national restaurant and convenience partners with hundreds of additional local deals that will be featured each week on Grubhub, exclusively available to Grubhub+ members.** You can sign up to become a member by visiting Grubhub.com/plus.

Week 1 (May 13-19): Eyes on the Fries
Every day is Fry-day with this epic deal. French fries were the top ordered side dish on Grubhub in 2023, and Grubhub+ members are in for a treat with one week of free large fries from McDonald’s. The promo is good for one free large fries per order, with a minimum order of $15, and can be redeemed an unlimited number of times throughout the promotional period.

Week 2 (May 20-26) Road Trip Fuel
Will you be hitting the road for Memorial Day Weekend? Don’t worry about packing snacks or racking up the room service bill. In honor of National Road Trip Day (May 26) and Memorial Day weekend, Grubhub is offering savings from go-to restaurants and convenience stores to fuel your adventures, wherever the road takes you. 

  • 7-Eleven: $7 off delivery orders $25+
  • Taco Bell: BOGO orders from the new Cantina chicken menu on orders $15+ (up to $9.75 off)
  • KFC: 25% off orders $30+ (up to $9 off) 
  • Dunkin’: 25% off orders $20+ (up to $7 off) 
  • Pizza Hut®: $7 off orders $30+
  • Sweetgreen: $5 off orders $25+

Week 3 (May 27-June 2): Picnic-Palooza
Grubhub is helping you dine al fresco in celebration of the un-official, official start of summer! In addition to food, customers can also stock up on picnic essentials like sunscreen, paper plates, and more.  

  • Wendy’s®: Free Baconator® on orders $25+ 
  • CVS Pharmacy®: 25% off orders $30+ (up to $15 off)
  • Buffalo Wild Wings: BOGO Wings with orders $20+ (up to $15)
  • Jersey Mike’s: 50% off The Original Italian Sandwich on orders $25+ (up to $13)
  • Panera Bread®: 20% off orders $25+ (up to $8 off) 
  • Papa Johns: $5 off orders $25+

Week 4 (June 3-9): Bites with Your Bestie
Celebrate National Best Friends Day (June 8) with free sandwiches, BOGO burritos, pizza and other dishes that are perfect for sharing with your BFF. 

  • Chipotle: BOGO Burrito on orders $20+ (up to $13)
  • Popeyes®: Free chicken sandwich on orders $20+  
  • Burger King®: Free Whopper on orders $20+ 
  • Little Caesars®: $5 off orders $25+
  • Arby’s: 20% off orders $20+ (up to $7 off) 
  • Chili’s: $7 off the Big Smasher on orders $30+

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

*Benefits apply on eligible orders that meet the applicable subtotal minimum only. Additional fees (including service fees) may apply. Grubhub+ is an automatically renewing membership service requiring recurring payments at the then-current rate (currently $9.99/mo) plus tax until canceled. For more details and terms on Grubhub+, visit grubhub.com/plus. 

**Terms and conditions apply to all offers. For more information on Gold Days of Grubhub+ offer-specific terms, see the applicable merchant menu page on Grubhub. 

$1.2 Million in Grants for AAPI-Owned Restaurants from Grubhub and The National ACE

Independent restaurants across the country can apply for a grant up to $25,000 through the AAPISTRONG Restaurant Fund, made possible by the Grubhub Community Fund

WASHINGTON, DC – The National Asian/Pacific Islander American Chamber of Commerce & Entrepreneurship (National ACE) is kicking off the fourth year of the AAPISTRONG Restaurant Fund to support independent, Asian American and Pacific Islander (AAPI)-owned restaurants, a program made possible by the Grubhub Community Fund. This funding presents an opportunity for AAPI-owned restaurants to thrive amid a season of economic setbacks. By upgrading technology, increasing outreach, expanding offerings, and providing support to employees, businesses will be able to reach their next level of growth and continue to give back to their small business communities.

“Since the launch of AAPISTRONG Restaurant Fund three years ago, National ACE has distributed over $5 million to 351 AAPI restaurant owners nationwide,” said Chiling Tong, President and CEO of National ACE. “Thanks to the Grubhub Community Fund, our restaurant owners were able to hire new staff, repair and expand their dining space, replace old kitchen equipment, retain a marketing company, purchase a building for their business, and more. We are pleased to partner with Grubhub again to continue our mission to support and impact more AAPI restaurateurs.”

Eligible restaurants across the country will be able to apply for grants ranging from $5,000 – $25,000, with three restaurant owners receiving a grand prize of $25,000 live at the National ACE’s #AAPISTRONG Annual Conference in Santa Clara, California on September 4, 2024.

“In our fourth year of partnering with the National ACE, Grubhub is proud to continue our investment in helping AAPI-owned restaurants sustain and expand their businesses through the AAPISTRONG Restaurant Fund,” said Dave Tovar, Senior Vice President of Communications & Government Relations at Grubhub. “We know better than anyone the important role restaurants play within their communities, and Grubhub is committed to helping diverse independent restaurants extend their positive impact where they serve. We look forward to seeing how this year’s grant recipients will strengthen their businesses and communities with the funds they receive.”

The AAPISTRONG Restaurant Fund will accept grant applications from AAPI-owned restaurants throughout the United States from May 1 to May 31, 2024 or when there are 5,000 applicants – whichever comes first.

Eligibility Criteria:

  1. The restaurant must be Asian American/Pacific Islander/Native Hawaiian majority-owned (at least 51%);

  2. Must be based in the United States;

  3. Must be currently operational;

  4. Must be a for-profit business;

  5. Must show proof of their primary licensed activity as “the preparation and serving of food”;

  6. Operates in a single location;

  7. Cannot be a franchise;

  8. Must demonstrate financial need;

  9. Funds must be used towards growth and expansion of the business;

  10. Must demonstrate community impact (i.e. culture/community, hiring, charitable/philanthropic efforts, etc.)

  11. Priority will be given to first time grant applicants;

  12. For grand prize finalists, you must be able to attend our Annual Conference in Santa Clara, CA on September 4. Flight vouchers and hotel accommodations will be provided via National ACE for the three grand prize finalists.

Applications will be accepted from 12am ET on May 1, 2024, through 11:59 p.m. ET on May 31, 2024 via www.AAPISTRONG.com

***Please note that due to the program’s high demand, the application portal will close once we have  received 5,000 applications, even if that occurs before the May 31 deadline, so we highly encourage small business owners to apply as early as possible.***

Grants will be distributed to restaurants by December 2024. Interested restaurants can learn more about the AAPISTRONG Restaurant Fund and the full application process at https://www.aapistrong.com/current-grants

About National ACE

National ACE’s mission is to serve as a strong advocate of AAPI business interests and effect positive change on all issues that enhance and advance the goals and aspirations of AAPI business owners, entrepreneurs, and corporate leaders. With over 120 affiliate chambers of commerce and AAPI organization partners throughout the country, National ACE strives to support and promote issues that impact the AAPI business community by improving economic development and impact, advancing coalitions and enhancing community building, and fostering the next generation of AAPI entrepreneurs and executives. National ACE provides a unified voice for the business interests of AAPIs nationally. Learn more at:  www.nationalace.org.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

Grubhub adds InTown Suites to its Hospitality Roster

Grubhub Onsite, a full-service technology solution for college campuses and hotels, is partnering with InTown Suites, one of America’s largest wholly-owned economy extended stay brands, to bring mobile ordering and delivery to nearly 200 InTown and Uptown Suites locations across the country. 

Guests at InTown and Uptown Suites locations can order meals and convenience items from the Grubhub app via geolocation and QR codes around each property, directing them to Grubhub’s Marketplace of more than 355,000 merchants, including convenience and grocery. The hotel location and courier drop-off instructions automatically populate at checkout for maximum ease of use. Guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders. 

InTown Suites is the first extended stay hospitality brand partner for Grubhub. Suites are fully furnished and come with an in-room kitchen with a full-size refrigerator, a two-burner stove top and a microwave to store and reheat leftovers.

“With Grubhub available at their fingertips, InTown and Uptown Suites’ guests can enjoy new local restaurants and have easy access to grocery and convenience items, “said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “This partnership gives guests more mealtime options during extended stays, making for a comfortable guest experience.”

“We are excited to launch Grubhub at all 196 InTown and Uptown Suites extended stay properties,” said Virginia Swords, vice president of marketing at InTown and Uptown Suites. “Guests are able to redeem a signup offer to save on meal, grocery and convenience items delivered right to their hotel using the Grubhub app. The extra savings combined with the added convenience of online ordering will serve as an additional perk for our extended stay guests.”

InTown Suites joins Grubhub’s roster of hospitality partners, including Homewood Suites, Home2, Choice Privileges, Sonesta International Hotel Corporation and My Place Hotels. For more information on Grubhub Onsite, visit here. 

 

Home2 Suites Guests Enjoy Seamless Food Delivery Experience with Grubhub Onsite, Enhancing Extended Stay Offerings

Hilton and Grubhub Onsite expand relationship to offer mobile ordering and delivery to more guests

Guests staying at Home2 Suites by Hilton now have access to seamless mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders. 

More than 30% of travelers struggle with not knowing where to order food and 25% worry about not having access to a car to get around, according to a Grubhub survey. Further, nearly 50% of travelers said they’d use a delivery app to order forgotten items. With this integration, travelers don’t have to worry about food, transportation or these forgotten items since Grubhub and Home2 make it easy to order from local restaurants and find nearby convenience stores for delivery right to their Home2 Suites hotel.

“We are proud to expand our relationship with Hilton after a successful Homewood Suites launch,” said Rob DelaCruz, vice president and general manager of Onsite Hospitality at Grubhub. “Digital platforms such as Grubhub alleviate the pressures of travel by simplifying the search for great dining options when guests are on the road.”

“With a keen focus on finding new, innovative ways to enhance the guest experience and the comforts of home, we are thrilled to add Grubhub delivery to boost our existing food and beverage offerings, providing guests with more consistency, choice and flexibility during their long stay at Home2 Suites,” said Talene Staab, brand leader of Home2 Suites by Hilton. “In addition to giving guests access to delicious dishes from nearby restaurants and eateries, this program also supports the business growth of local restauranters and the broader community.” 

Home2 Suites guests can order meals and convenience items from the Grubhub app via geolocation and QR codes around each property, directing them to Grubhub’s Marketplace. The hotel location and courier drop-off instructions automatically populate at checkout for convenience and ease. Whether guests are staying with Home2 Suites for three nights or 30 nights, this new offering provides a seamless and consistent delivery experience.

Following a rollout at 500 Homewood Suites properties, Home2 Suites by Hilton, an all-suite extended stay hotel, is the second Hilton brand to team up with Grubhub Onsite, a full-service technology solution for college campuses and hotels. Since the launch of the program in 2023, tens of thousands of guests have placed more than 150,000 orders.

Home2 Suites joins Grubhub’s roster of hospitality partners, including Choice Privileges, Sonesta International Hotel Corporation, My Place Hotels, and fellow Hilton brand, Homewood Suites. 

Survey Methodology: Grubhub partnered with Dynata to survey 1,057 adults between February 12 and 13th, 2024. 

$1.5 Million in Grants for LGBTQ+-Owned and Allied Businesses from Grubhub and the National LGBT Chamber of Commerce

National LGBT Chamber of Commerce Teams Up with Grubhub Community Fund for Another Year of Grants to Aid in Growth and Development

WASHINGTON, DC – America’s LGBTQ+-owned restaurants and bars serving food will once again find a vital lifeline this year stemming from the ongoing partnership formed by the National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBTQ+ community and certifying body for LGBTQ+-owned businesses nationwide, and Grubhub, a leading U.S. food-ordering and delivery marketplace, through the Grubhub Community Fund.

Today marks the launch of East Coast applications for the NGLCC Community Impact Grant Program by the National LGBT Chamber of Commerce, made possible through continued support from the Grubhub Community Fund. These grants, ranging from $5,000 to $25,000, offer funding for a variety of purposes, including everything from supporting employee wages and incentives, maintaining or upgrading existing infrastructure, enabling marketing and PR efforts, and more.

“We often say at NGLCC that if you can buy it, an LGBTQ+-owned business can supply it,” said NGLCC Co-Founder & President Justin Nelson. He added, “This rings especially true for LGBTQ+-owned restaurants and food-serving establishments across America, which play a vital role in their communities. We’re thrilled to once again collaborate on this program, thanks to the generous support of the Grubhub Community Fund, to offer grants that will benefit businesses nationwide.”

“Grubhub’s partnership with NGLCC continues to go on from strength to strength over the years, and we’re really proud of the impact this initiative has had on LGBTQ+-owned businesses nationwide,” said Dave Tovar, Grubhub’s senior vice president of Communications and Government Relations. “We are inspired by countless stories of how these grants empower independent restaurants to thrive and make meaningful contributions to their communities. We know this year’s grant recipients will do incredible things with the funds they receive as this program continues to grow.”

Once again, under the innovative grant program, the NGLCC has set a goal to allocate 30 percent of the funds to businesses owned by people of color and transgender and gender expansive (TGX) individuals. Between now and June 2024, NGLCC will roll the grant program out regionally, with applications for East Coast establishments launching on April 30, 2024. Applications for the Central US will open in May 2024, and those for the West Coast will roll out in June 2024. Restaurants wishing to learn more about applying for grants should visit nglcc.org/ghgrant.

The NGLCC’s network of nearly 55 Affiliate Chambers across America will once again help amplify this grant opportunity to support local restaurants. Those local chambers will again benefit from this initiative’s Affiliate Chamber Fund. In addition to supporting local efforts to share the grant opportunity, this fund has and will continue to enable any establishment that receives a grant that is not currently a member of an NGLCC local affiliate chamber to have one year of membership paid.

For more information on the Community Impact Grant Program regarding restaurant eligibility requirements, timelines, how to apply, and more, please visit www.nglcc.org/ghgrant.

About NGLCC
The National LGBT Chamber of Commerce (NGLCC) is the business voice of the LGBTQ+ community and is the largest global advocacy organization specifically dedicated to expanding economic opportunities and advancements for LGBTQ+ people. NGLCC is the exclusive certification body for LGBT-owned businesses, known as Certified LGBT Business Enterprise® (Certified LGBTBE®) suppliers.
www.nglcc.org @nglcc press@nglcc.org

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), a leading global online food delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

$500,000 Available in Grants for NYC Restaurants to Upgrade Equipment and Lower Carbon Emissions from Grubhub and the Greg Hill Foundation’s Restaurant Strong Fund

BOSTON, MA – The Greg Hill Foundation’s Restaurant Strong Fund and Grubhub are pleased to announce $500,000 in grant opportunities to help NYC-based restaurants improve the environmental sustainability of their operations. The funding is made possible by the Grubhub Community Fund. 

On April 26, 2024, The Restaurant Strong Fund will begin accepting applications for this grant cycle, focusing on providing funding to help support the recent and/or future updates to any kitchen equipment, particularly coal- and wood-burning ovens, that will help lower carbon emissions. Knowing that these updates can be costly for restaurants, this grant aims to alleviate some of the financial burden that small businesses may experience as they make necessary operational updates that improve environmental sustainability. 

Restaurants can apply for this grant by providing specific plans of how the funding was recently used or will be utilized, in addition how the renovation and/or installation will help lower emissions. Grants of up to $5,000 will be available to restaurants who complete the application form and meet the following criteria: 

  • Must be an open restaurant that is currently operating in New York City. 
  • Must have recently updated (no earlier than January 1, 2024) or will soon update kitchen equipment that aims to improve environmental sustainability, including reducing the restaurant’s carbon footprint through emissions reduction. 
  • Must provide a detailed plan of how the grant will be used and how funding will help make operations more environmentally friendly 

Applications will be open from Friday, April 26, 2024 to May 31, 2024 and grant recipients will be awarded funding on a rolling basis. Apply here: https://www.restaurantstrong.org/nyc-grant/

About The Greg Hill Foundation’s Restaurant Strong Fund 

The Greg Hill Foundation responds to the immediate needs of families that have been touched by tragedy. Since its inception in 2010, the foundation has provided over $29 million in grants to families and individuals in need. The Greg Hill Foundation’s Restaurant Strong Fund was established in March of 2020. The fund was created to help aid the Hospitality Industry as restaurants closed and employees were left out of work due to Covid-19. The Restaurant Strong Fund provides various grant opportunities available to Restaurant Employees and Restaurant Owners. 

About Grubhub 

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 355,000 restaurant partners in over 4,000 U.S. cities.