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Wonder Announces $1 Million to 200 NYC and Chicago Organizations through Full Plate Program

Wonder was built with a simple mission: to make great food more accessible. Our partnerships and initiatives — from food‑recovery efforts that reduce waste and expand access, to employee volunteer programs, to grants that support local food banks, pantries, shelters, and community organizations — strengthen the local food ecosystems we operate in and help build greater resilience across the communities we serve.

Now in its third year, the Full Plate Program has awarded $1 million in funding to 200 nonprofit organizations across New York City and Chicago. Through the Grubhub Community Fund, Wonder continues to support community-driven solutions by providing each organization with a $5,000 grant.

This year’s Full Plate Program was administered in partnership with the Food Bank For New York City and the Greater Chicago Food Depository, supporting their networks of organizations that are on the front lines of addressing food insecurity across the five boroughs of New York City and the Chicagoland region. The program reached 43 NYC neighborhoods and 60 Chicago neighborhoods, with funding supporting nonprofits in procuring and distributing food and meals while strengthening their operational capacity to meet growing demand.

The Full Plate Program prioritized high‑need communities in both cities, focusing on neighborhoods disproportionately affected by changes to SNAP benefits and areas designated as food deserts with limited access to healthy food options. Priority was given to food pantries and soup kitchens serving vulnerable populations and communities experiencing increased need.

Hear from a few of our 2025 Full Plate Program grantees:

Blue Cap Food Pantry – Chicago, IL

Blue Cap Food Pantry has served food desert communities, including Blue Island, Robbins, Calumet Park, Dixmoor, Posen, and Riverdale. Grant funding will allow the pantry to expand access to ethnic and culturally relevant food options. With Grubhub’s support, Blue Cap Food Pantry will continue advancing food equity, workforce development for people with disabilities, and inclusive community care—ensuring families receive food that nourishes both body and culture.

Connections for the Homeless – Evanston, IL

Connections for the Homeless food pantry is the largest in Evanston and serves over 250 households per week. The pantry operates as part of a daytime drop-in program for people experiencing homelessness, poverty, and food insecurity. Funding from the Grubhub Community Fund will help the organization meet the comprehensive needs of participants visiting our drop-in program. In addition to food, visitors can drop in and access clothing, showers, laundry services, a health clinic, and case management services.

Community Health Action of Staten Island (CHASI) – Staten Island, NY

CHASI will use the $5,000 grant to invest in its Mobile Food Pantry distribution, strengthening its ability to fight hunger, reduce waste, and build a healthier, more resilient Staten Island. Each mile driven represents a tangible act of service, transforming surplus food into nourishment, stability, and hope for neighbors across New York City.

Part of the Solution (POTS) – Bronx, NY

POTS plans to use the funding to purchase a booster for its dishwasher, which is currently broken and has required the use of disposable plates and utensils. Its soup kitchen program is on track to serve 250,000 meals in the dining room this year. The grant will also support $2,500 in food purchases – equivalent to approximately 1,666 meals – in the community dining room.

Food Bank For New York City and the Greater Chicago Food Depository managed eligibility notifications and grant distribution, ensuring resources reached organizations efficiently and at moments of greatest need—enabling real-time responses to urgent community demands.

“The Greater Chicago Food Depository is grateful for Grubhub’s support of our partner food pantries, especially as food insecurity remains elevated and is expected to rise with coming changes to safety net programs,” said Amy Laboy, Vice President of Programs and Community Partnerships for the Food Depository. “The grants through the Full Plate Program support our food access partners in providing their guests a dignified experience as they receive the food they need to thrive.”

“Continued investment from the Grubhub Community Fund in our network of food pantries and soup kitchens means everything to those we serve,” said Leslie Gordon, President and CEO at Food Bank For NYC. “Their commitment to helping us build more resilient communities is truly transformative. As we work to strengthen food access across the city, we’re thankful for the Grubhub unwavering partnership and the powerful impact they continue to deliver to New Yorkers in need.”

Wonder is committed to helping build stronger, more food-secure communities by supporting programs that deliver nutritious meals to those who need them most. We appreciate the partnership of Food Bank For New York City and the Greater Chicago Food Depository in advancing this important work.

2025 Selected Full Plate Grantees:

Chicago

  • Above And Beyond Food Pantry
  • All Things Through Christ Outreach Ministries, Inc (Attcom)
  • American Association Of Single Parents, Inc. (dba Free N Deed Market)
  • Arab American Education Council
  • Back To God “All Nations” Church
  • Beyond Hunger Food Pantry
  • Blue Cap Food Pantry
  • Breakthrough Urban Ministry
  • Calvary Temple Assembly Of God
  • Care For Real
  • Carey Tercentenary Ame Church
  • Chatham Avalon Ministries Food Pantry
  • Chosen Tabernacle Ministries
  • Christ Evangelical Lutheran Church
  • Christ Temple Cog
  • Circle Urban Ministries
  • Common Pantry
  • Community Covenant Church
  • Connections For The Homeless
  • Ebenezer Food Pantry
  • Elmwoods Park Community Food Pantry
  • Emmanuel Church
  • Endeleo Institute/Sankofa Food Market
  • Evangelism Outreach Ministries
  • Evanston Vineyard Food Pantry
  • Faith Feeds Food Pantry
  • Fellowship M B Church Food Pantry
  • Fellowship M B Church Soup Kitchen
  • Fraternite Notre Dame
  • Frieda’s Place Soup Kitchen
  • Friendly Temple Food Pantry
  • Grace And Peace Church
  • Grace Food Pantry
  • Grant A Wish, Inc/Grant A Wish Food Program
  • Greater Holy Temple C.O.G.I.C. Food Pantry
  • Greater St. John Ame Church
  • Harmony Food Pantry
  • Hattie B. Williams Food Pantry
  • Healing Temple Church Food Pantry
  • Heart 2 Heart Food Mart
  • Holy Name Of Mary
  • Howard & Evanston Community Center Food Pantry
  • Iglesia Evangelica Emanuel
  • Ignatian Mission Center
  • Iman Food & Wellness Center
  • Imani Community Development Corporation2314 E 83rd St
  • Instituto Del Progreso Latino Food Pantry Distribution
  • Irving Park Community Food Pantry
  • Keystone Baptist Church Food Pantry
  • Life Impacters Foundation
  • Lighthouse Of Hope Food Pantry
  • Loz Healthy Choice Food Pantry
  • Maine Township Foundation
  • Manna For Life
  • Martin Temple Community Foundation Spoon Full Of Hope
  • Mission Of Our Lady Of The Angels
  • Mount Ridge Baptist Church
  • Mt Calvary Family Needs Food Pantry
  • New Eclipse Community Alliance
  • New Hope Bible Church
  • New Life Covenant Church
  • New Morning Star Food Pantry
  • New Mt. Calvary Missionary Baptist Church
  • Northwest Compass
  • Northwestern Settlement – Food Pantry And Emergency Services Program
  • Onward Neighborhood House Food Pantry
  • Open Hands Food Pantry At Lighthouse Church Of All Nations
  • Ordained Of God Food Pantry
  • Our Lady Of Mt. Carmel Food Pantry
  • Parkway Garden Christian Church Food Pantry
  • Rahmah Interfaith/Halal Food Pantry
  • Ravenswood Community Services Food Pantry
  • Ring Of Hope
  • Roseland Christian Ministries Soup Kitchen
  • Salvation Army Midway Citadel
  • Sanad Food Pantry
  • Schaumburg Township
  • Share Food Share Love Food Pantry
  • Sheldon Heights Coc Food Pantry
  • Sheridan Carroll Charitable Works
  • Ssumc Community Market
  • St Aloysius Parish
  • St Cletus Food Pantry
  • St. Basil Visitation Food Pantry
  • St. Gall’s Food Pantry
  • St. Moses The Black Food Pantry
  • St. Philip Neri/Our Lady Of Peace
  • St. Thomas Of Canterbury Food Pantry And Soup Kitchen
  • St. Thomas Of Canterbury Soup Kitchen
  • Target Care’s Community Market
  • The Friendship Center
  • The Live Your Dreams Foundation Food Pantry
  • The Lords Table
  • The Salvation Army Blue Island Food Pantry
  • The Salvation Army Des Plaines Corps Community Center
  • The Seeds Center Of Maple Park
  • Together We Cope
  • Trinity Charities
  • Trinity Resurrection United Church/Ola M Davis Memorial Food Pantry
  • William V Banks Human Needs Center

New York City

  • Abrigo Del Omnipotente, Inc.
  • Bensonhurst Council Jewish Org.
  • Beraca SDA Church
  • Beth-Hark Christian Counseling Center Food Pantry
  • Beth-Hark Christian Counseling Center Soup Kitchen
  • Boom! Health
  • Boro Park Chesed Center
  • Bronx Food Pantry and Food Hub
  • Bronx Full Gospel Tabernacle Inc.
  • Bronx SDA Church
  • Bronx Temple SDA Community Services
  • Cabrini Immigrant Services
  • Catholic Charities Washington Heights Food Pantry
  • CCNS Church of the Holy Spirit
  • Chambers Memorial Baptist Church
  • Christ Apostolic Church WOSEM
  • Community Health Action of Staten Island Inc.
  • Cornerstone SDA Church
  • Educational Alliance (dba Project ORE)
  • Father’s Heart Ministries
  • First Church of God in Christ
  • First Presbyterian Church Of Jamaica
  • First United Methodist Church of Jamaica
  • Flushing Jewish Community Council
  • Fraternite Notre Dame
  • Friendly Hands Ministry Inc.
  • Garden of Prayer
  • Gethsemane Baptist Church
  • Gospel Assembly Food Pantry
  • Grace & Peace Food Pantry
  • Grace Episcopal Church
  • Grand Central Food Program
  • Greenpoint Reformed Church
  • Hope For Humanity Inc.
  • Hope for the Future Ministries
  • Iglesia Pentecostal La Hermosa
  • Infinity Bible Church
  • Inspirational Gospel Assembly
  • Jewish Council of Washington Heights
  • Lillian Wald Food Pantry
  • Macedonia Church Assembly of God
  • Manna of Life Ministries, Inc.
  • Masbia of Boro Park
  • Masbia of Flatbush
  • Missionary Church of Christ
  • Morrisania Revitalization Corp. Inc.
  • Mosaic Beacon Community Center Food Pantry
  • Mt. Carmel Baptist Church
  • Mt. Zion AME Church Outreach Program
  • Nazareth Housing Inc.
  • New Covenant Community Development Corp.
  • New Pilgrim Community Baptist Church
  • New York Common Pantry
  • Northeast Brooklyn Social Services
  • One Community NYC Inc.
  • Our Lady of Sorrows
  • Part of the Solution Food Pantry
  • Part of the Solution (POTS) Soup Kitchen
  • Pathhseo, Inc.
  • Power Praise and Deliverance Inc.
  • Project EATS Covid-19 relief pantry
  • Project Hope Charities
  • Project Hospitality Inc.
  • Rap4Bronx Mobile Pantry
  • Reaching Out Community Service
  • Ruth Fernandez Family Residence
  • Sephardic Bikur Holim
  • Shout For Joy Baptist Church
  • Sisters With Purpose
  • Soundview Presbyterian Church
  • South Asian Council for Social Services
  • Spanish Soundview SDA
  • St. Anthony of Padua Church
  • St. Cecilia’s Gift of Love Food Pantry
  • St. Cecilia’s Parish Services
  • St. Paul’s Lutheran Church
  • The Lower Eastside Girls Club 
  • The Salvation Army Bronx Citadel Food Pantry
  • The Salvation Army Bronx Citadel Soup Kitchen
  • The Salvation Army Manhattan Citadel
  • Thorpe Family Residence
  • Transfiguration Church
  • Trinity Human Service Corp.
  • Trinity’s Services and Food for the Homeless Inc.
  • UJC Of the East Side
  • Union Grove Missionary Baptist Church
  • United Bronx Parents, Inc. Food Pantry
  • United Bronx Parents Soup Kitchen
  • United Church of Praise Healthy Heart
  • University Community Social Services
  • Vineyard Food Pantry
  • Vision Urbana, Inc.
  • Way Out Church Ministries Inc.
  • We Create Community Food Pantry
  • Whosoever Will Baptist Church
  • Women’s Housing and Economic Development Corp.
  • Worldwide Missionary Movement
  • Worldwide Movement Father Son and the Holy Spirit
  • YMCA Community Market – North Brooklyn YMCA
  • Zichron Acheinu Levy Menachem Tzion

Grubhub and Dexa Introduce New Jersey’s First Drone‑Powered Food Delivery Program

Three‑month program at Wonder’s Green Brook location will bring fast drone delivery to local customers

CHICAGO and DAYTON, Ohio (March 11, 2026) – Grubhub today announced a test program integrating Dexa’s drone delivery service for customers ordering from Wonder’s Green Brook, New Jersey location. The initiative marks a historic milestone for highly automated delivery in New Jersey and represents the first time drone technology will be used for commercial food delivery in the state.

Beginning March 18, eligible customers within a 2.5-mile delivery radius of Wonder’s Green Brook location can order Wonder through the Grubhub app and opt for drone delivery, which should arrive faster than traditional delivery methods — at no additional cost beyond standard delivery and service fees. The three-month program will test the integration of advanced aerial technology within Grubhub’s existing marketplace platform and mark the first time Grubhub and Wonder are bringing drone delivery to its customers.

Through Wonder’s innovative multi-restaurant model, diners are able to choose from 15 concepts for drone delivery, all prepared to order within a single location. The blend of culinary variety, quality, and operational efficiency creates a seamless experience that pairs naturally with the speed and precision of drone delivery.

“Our partnership with Dexa represents a major step forward in Grubhub’s commitment to delivery innovation,” said Abhishek “PJ” Poykayil, SVP of Customer Delivery Operations at Wonder and Grubhub. “By connecting Grubhub’s marketplace expertise, Wonder’s innovative mealtime platform, and Dexa’s expansive drone technology, we’re proud to introduce a faster and more efficient way for New Jersey diners to experience food delivery without compromising safety or reliability.”

The program features Dexa’s DE-2020, a fully automated delivery aircraft designed to transport goods directly to customers’ homes. Dexa is one of only four U.S. companies that both manufactures and operates Federal Aviation Administration (FAA) Part 135 Air Carrier–certified delivery drones. The company’s operations meet all FAA safety requirements, ensuring that every flight is conducted with the highest levels of safety, oversight, and compliance. 

Before each flight, Dexa’s trained flight crews verify that all items are packaged correctly and secured in accordance with operational and food‑safety standards. During delivery, the drone places orders on the ground using a controlled tether system. Powered by advanced autonomy and secure communications technology, the DE‑2020 is engineered for precision, reliability, and safe operation in real‑world conditions. Deliveries follow approved flight paths designed to prioritize safety and minimize noise and disruption to surrounding communities.

The workflow is seamless, with delivery tracking, customer communication, and support managed through the Grubhub platform. Diners and staff can access real‑time GPS tracking, estimated arrival notifications, and order confirmations, ensuring a smooth and intuitive experience from start to finish.

“Consumers want delivery that’s faster and more reliable – and this collaboration shows what’s possible when industry innovators come together,” said Beth Flippo, Chief Executive Officer of Dexa. “This service is a glimpse into the future of how autonomous technology will help restaurants and retailers serve customers at a completely new level.”

The program with Dexa follows Grubhub’s legacy of being at the forefront of delivery innovation and operations, with several robot and autonomous delivery partnerships across the country. Following the three-month test program, Grubhub will evaluate learnings and explore expanding drone delivery to additional nearby restaurant partners.

Ahead of the launch, Grubhub and Dexa will host a community event on March 16 with drone demonstrations at 12 p.m. and 4 p.m. ET (with a rain date of March 17 at the same times), giving residents a preview of the technology before the program begins on March 18.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About DEXA

Dexa is transforming last-mile logistics through safe, scalable autonomous commercial aviation. The company helps restaurants, retailers, and enterprise partners deliver products faster, fresher, and more efficiently through fully automated airborne delivery solutions. By combining advanced aircraft design, FAA-certified operations, and deep operational expertise, Dexa improves delivery speed, product quality, and customer experience – making autonomous drone delivery a practical, everyday reality.

Voices of Grubhub: Marnie Kain, VP, Head of Brand & Creative, on Building Brands that Break Convention, Leading through Clarity and Optimism, and Why Grubhub will “Eat the Fees”

To spotlight different perspectives and give an inside look at Grubhub, we’re highlighting leaders from across the organization. This month, we sat down with Marnie Kain, VP, Head of Brand & Creative, to hear how she thinks about building brands, driving differentiation in a competitive marketplace, and leading through some of Grubhub’s biggest brand moments—including this year’s campaign for the Big Game and Grubhub’s new customer value proposition.

A quick round to get to know Marnie:

  • Favorite Grubhub order: I’m obsessed with a sushi spot called Restaurant Yamaguchi in Port Washington, NY. They’re really good, they offer great deals on Grubhub, and I always order over $50—so now with no fees, it’s even more enticing. My secret is ordering extra rolls for my (very picky) 12-year-old’s lunch the next day.
  • Book you’ve read recently that you’d recommend: I love For the Culture by Marcus Collins. It’s a fascinating book about the shared systems of beliefs and values that shape what we buy and how brands can inspire change. It’s also worth noting that Marcus Collins cited Grubhub as his favorite Big Game commercial, which felt pretty great.
  • Coffee or tea: Coffee. I’m never without my travel mug. I worked for many years in the coffee category, so I’ve developed a deep appreciation for the power of coffee.
  • Favorite way to unwind after a busy week: I watch a ton of TV. I love going down the rabbit hole of streaming series. Right now I’m watching Pluribus.
  • Favorite productivity hack: I’ve started using Gemini to help me write better. I always know what I want to say, so it’s great at distilling ideas and making them punchy and framed for my audience. Another “hack” is scheduling focus time with no meetings. Just dedicated time to get work done. The day runs away if you don’t protect that space.

You’ve led brand work for several companies across various industries. What initially drew you to brand marketing, and what brought you to Grubhub?

I’ve always loved the psychology of consumer behavior and connecting that with culture and brands. I spent most of my career on the agency side, working with brands that live in your closet, pantry, or home, including P&G, Smucker’s, Best Buy, Wendy’s, and TJ Maxx. All of these brands are deeply embedded in everyday life.

While I loved the diversity, I eventually missed going deeper under the hood of the business. What drew me to Grubhub was the ability to have a more holistic impact on brand performance—not just advertising, but the business imperatives, product experience, and long-term brand equity. It’s also a category I love. Food and tech sit right at the epicenter of culture.

Grubhub is at this really exciting inflection point where the brand, the product and the business strategy are all converging. The opportunity to build something category-defining has exceeded what I imagined when I first came on board.

Looking back on your career so far, what experience or inflection point most shaped how you think about building brands today?

One of my first major clients was Carnival Cruise Lines. At the time, only seven percent of the U.S. population had ever been on a cruise. The barriers were clear: people thought cruises were boring or not “for them.” Through research, we learned two key things: people would consider cruising if someone they trusted recommended it, and they needed to see what there actually was to do onboard. Those insights fueled a campaign that ran for over a decade and is still alive today.

That experience imprinted on me the power of unlocking consumer truths and overcoming barriers. The best insights are often basic and obvious once you’ve identified them—they make you nod your head and say, “Yes, that’s exactly how I feel.”

Grubhub recently launched a major new consumer value proposition (no fees on orders over $50) with its commercial that aired during the Big Game—arguably the biggest national stage for commercials. How did that idea come together, from the first insight to what we all saw on game day?

It started with another one of those simple but obvious insights: people love the convenience of food delivery, but they really dislike the fees—especially as orders increase in price. It’s ironic because we’re one of the only categories where fees increase as you order more, instead of going down. Fees have ballooned into a category convention that simply isn’t fair to consumers.

We said that if we were going to stand out and make a real statement about our brand—particularly as competitors continue to charge higher fees—we needed to address one of the biggest consumer pain points.

Eliminating delivery and service fees on orders over $50 is a category-defying benefit. For a family ordering once a month, that equates to nearly $700 a year that could instead go toward bigger orders, more frequent orders, or even a bigger tip for the driver. This isn’t a flash-in-the-pan promotion; it’s a sustained value commitment.

And there’s no bigger stage to introduce the category’s most meaningful new benefit than the Big Game. While many brands aim purely to entertain during that moment, we had something substantive to say. The creative execution helped make it unmissable, but the real star of the campaign is the value proposition itself: Grubhub will eat the fees.

Big brand moments like that often look effortless from the outside, but internally they require deep cross-functional collaboration. What did it take to get so many teams aligned around both the value prop and the creative?

One thing that made this campaign especially rewarding was how much we learned from teams outside of marketing. Working closely with product, finance, operations and our merchant network team gave us a much deeper understanding of how the value proposition would land across the entire ecosystem. That cross-disciplinary collaboration didn’t just make the campaign stronger—it made all of us sharper.

From there, alignment required a tremendous amount of repetition and consistency to drive clarity. You can’t underestimate how important it is to continuously educate teams and reinforce what you’re building toward. Optimism and vision were equally critical—keeping teams motivated through an intense, fast-moving process. Strong project management and program management were also essential. When you have many different functions working together, you need structured checkpoints, shared visibility, and disciplined execution. We made sure no question went unasked.

For marketers earlier in their careers, what skills or mindsets will matter most?

  • Adaptability: Change is the norm. The stars in this field are not the people who sit at ease–they’re the ones who are always ready to pounce.
  • Initiative: Step up, get out of your comfort zone, grab opportunities, and don’t wait to be asked. Take every opportunity to be a leader.
  • Hunger: You need to have a fire in your belly. If this work doesn’t excite you, it may not be the right path for you—marketing requires energy, passion, and drive.

What’s the best piece of leadership advice you’ve received?

I collect what my team calls “Marnie “isms.” A few favorites:

  • Don’t cry in your soup — What this means: Resilience matters.
  • There are no small parts, only small actors — What this means: Every contribution counts, and you should own your impact.
  • Focus on the focus — What this means: Do your work exceptionally well. When you do that, everything else follows.

If you could have any other job at Grubhub or Wonder for a day, what would it be and why?

I’d love to spend a day in one of the Wonder restaurants. I worked restaurant jobs growing up, and there’s nothing like the rush of a team working together in the weeds to make the magic happen. Seeing the excitement on those teams’ faces reminds you what this business is all about.

Grubhub and The Greg Hill Foundation Mark Fifth Year of Restaurant Strong Partnership, Awarding $775,000 to Small Businesses Nationwide

BOSTON, MA – The Greg Hill Foundation’s Restaurant Strong Fund and Grubhub are proud to announce the distribution of $775,000 in grants to 155 independent restaurants across the country, made possible through the Grubhub Community Fund. Now its fifth year, the partnership continues its shared mission of strengthening local restaurants and the communities they serve.

This year’s funding reflects a targeted investment in regions where independent restaurants play a vital economic and cultural role. Of the total awarded, 10 percent were allocated to restaurants in Chicago and New York, while 20 percent supported businesses in Boston, Philadelphia, the District of Columbia, and Maryland, in addition to the Dallas/Fort Worth and Houston areas. The remaining funds were distributed to restaurants nationwide, ensuring a broad geographic impact.

We also recognized 27 restaurants for their commitment to the community through the Restaurant Strong Community Award. These small businesses are the heart of local neighborhoods, fueling social change through direct action. Whether through volunteerism, charitable meals, partnerships with local nonprofits, or other meaningful community-driven initiatives, this award honors the businesses that reflect the heart and spirit of their neighborhoods.

As Grubhub and the Restaurant Strong Fund mark five years of collaboration, this program continues to respond to the evolving needs of small businesses. With ongoing economic challenges facing the restaurant industry, this program remains committed to helping operators not only sustain their businesses but also grow and thrive within their communities. To date the partnership has awarded nearly $20 million in grants to restaurants across the United States.

The restaurants selected to receive grants from the Restaurant Strong Fund will be provided with much-needed resources for their small businesses. These funds will assist in updating technology and equipment, marketing and public relations services, staff training programs, staff incentivized wages, maintenance/updating of current infrastructure, and construction or addition of outdoor seating.

This year, the 150 small business restaurants receiving grants from the Restaurant Strong Fund are as follows:

Restaurant Strong Grant Recipients

  • 1803 Pizza Kitchen, Orlando, FL
  • 4 Bros Pizza, New Rochelle, NY
  • ABBAletas, St Cloud, FL
  • Alamodak Restaurant, Philadelphia, PA
  • Aris Halal, Medford, NY
  • Aunt Berta’s Kitchen, Haddon Township, NJ
  • Base Community Café, Chicago, IL
  • Bella Dolce Bakery, Lewisville, TX
  • Benny’s Kosher Pizza, Fresh Meadows, NY
  • Boba Up, Shoreline, WA
  • Bobby G’s Tavern, Chicago, IL
  • Brassica Kitchen and Café, Jamaica Plain, MA
  • Briskets & Gravy, Milwaukie, OR
  • Café Itadaki, Brookline, MA
  • Caffe Boa, Phoenix, AZ
  • Cake Life Bake Shop, Philadelphia, PA
  • Campus Grind, St, Petersburg, FL
  • Carlie’s Corner, Brooklyn, NY
  • Carrot Dog, Atlanta, GA
  • Chicago Wings Around the World 47, Chicago, IL
  • Chickadee, Boston, MA
  • City Slicker Café, Somerville, MA
  • College Pizza, Boston, MA
  • Common Table, San Diego, CA
  • Daaiyah Delicious, Philadelphia, PA
  • Djakarta Café, Philadelphia, PA
  • Dogwood Café, New York, NY
  • Dolma Mediterranean Cuisine, Brookline, MA
  • Everything Grilled, Brooklyn, NY
  • Farina Pasta Bar, Philadelphia, PA
  • Filly Luv, Brooklyn, NY
  • Fitz on 4th, Philadelphia, PA
  • Fork N’ Bowl, Scranton, PA
  • Friend’s Sushi, Chicago, IL
  • Frostea, San Francisco, CA
  • Garifuna Flava: A Taste of Belize, Chicago, IL
  • Gayle V’s Best Ever Grilled Cheese, Chicago, IL
  • Gennaro’s Cutlet Counter, Salem, MA
  • Girl with a Grill, Voorhees, NJ
  • Hai Chi, Baltimore, MD
  • Harbor Greek Café, San Diego, CA
  • Hurley Tap, Chicago, IL
  • Inclusive Grounds Café, Clearwater, FL
  • Indgo MRKTO, Chicago, IL
  • Ingrassia & Sons, Nashville, TN
  • J’s Place, Philadelphia, PA
  • Jay Birds Bar & Grille, Lathrup Village, MI
  • Joe and Sal’s Pizzeria, Brooklyn, NY
  • Josephine’s Kitchen, Jackson, MS
  • Kopitiam, New York, NY
  • Kuya’s Asian Cuisine, San Bruno, CA
  • L’Appart, Los Angeles, CA
  • La Napa, Brooklyn, NY
  • La Pinata Cocina Mexicana y Cantina, Boston, MA
  • La Tiramisu, New York, NY
  • Lady Chow Kitchen, New York, NY
  • Laileilei Juice & Snack Bar, Bronx, NY
  • Lakou Café, Brooklyn, NY
  • Legacy Lounge, Nitro, WV
  • Little Toni’s Restaurant, North Hollywood, CA
  • Mam Koko’s, Baltimore, MD
  • Master Shin Korean Plate, San Jose, CA
  • Mediterranean Grill, Pasadena, CA
  • Metzy’s Taqueria, Newburyport, MA
  • Mex Peru Gypsy, Los Angeles, CA
  • Mexcito, Cambridge, MA
  • Mohmohlicious, Washington DC
  • Mumu Bakery, Los Angeles, CA
  • New Hong Kong Bakery, Philadelphia, PA
  • New India Restaurant, Columbus, OH
  • Nihao Asian Café, Elmhurst, IL
  • Nine Garden, Chicago, IL
  • Ninja Bao, Philadelphia, PA
  • Niu B Sushi, Chicago, IL
  • Niu Japanese Fusion Lounge, Chicago, IL
  • North Point Café, Dundalk, MD
  • Old Skool Café, San Francisco, CA
  • Ouaga Sports Harlem, New York, NY
  • Oui, Philadelphia, PA
  • Paranormal Pizza, Bethlehem, PA
  • Parlor Kitchen, Apopka, FL
  • Paula’s Thai Kitchen, Chicago, IL
  • Pizza USA, Bellflower, CA
  • PoShines, Portland, OR
  • Pranam, New York, NY
  • Ray’s Café & Tea House, Philadelphia, MA
  • Ripple Cambridge, Cambridge, MA
  • River and Woods, Boulder, CO
  • Royale, Manhattan, NY
  • Sakura Sushi & Thai Cuisine, New York, NY
  • Salam Café, Philadelphia, PA
  • Sam & George’s Restaurant, Chicago, IL
  • Sandwich Girl NYC, Brooklyn, NY
  • Scarlet 158 Restaurant, New Brunswick, NJ
  • Seared Pink, Atlanta, GA
  • Shawarma House, Portland, OR
  • Siam Grill, Portland, OR
  • Silvana, New York, NY
  • Souldelishaus, Baltimore, MD
  • Soulicious Vegan Kitchen, Apopka, FL
  • Southern Bistro ATL, Atlanta, GA
  • Southern Kitchen, Tacoma, WA
  • Stone Soup PDX, Portland, OR
  • Stray Cat, Pasadena, CA
  • Sulmona Restaurant & Bar, Cambridge, MA
  • Sushi Ryusei, New York, NY
  • SUteiShi, New York, NY
  • Tarboosh, Boston, MA
  • Tasty World Restaurant, Norridge, IL
  • Tavolo Ristorante, Dorchester, MA
  • The Beetle Bar & Grill, Chicago, IL
  • The Black Whale, Bronx, NY
  • The Grove Beverage Café, Petoskey, MI
  • The Krazy Kokonut, Oregon City, OR
  • The Original Stand, Philadelphia, PA
  • The Tap, Cumberland, RI
  • The Tavern at Bayboro, St Petersburg, FL
  • The Wine Station, Los Angeles, CA
  • Toro Ramen & Poke Barn, San Marcos, TX
  • Tostini, Chicago, IL
  • Twilight Kitchen, Chicago, IL
  • Umami Tsunami Taqueria, Dorchester, MA
  • Urban Hearth, Cambridge, MA
  • Via Cuma, Valley Stream, NY
  • Villa Mexico Café, Boston, MA
  • Wow Spaghetti Valencia, Santa Clarita, CA
  • Yantenga French Bistro, New York, NY
  • Zena’s Mediterranean Cuisine, Oaklyn, NJ

Community Award Recipients

  • Antonio’s Deli, Philadelphia, PA
  • Baramor, Newton Centre, MA
  • Bono Restaurant and Catering, East Boston, MA
  • Casita of Brooklyn, Brooklyn, NY
  • Chef Ke’s Farm to Table, Dunbar, WV
  • Corrib Pub, West Roxbury, MA
  • Cuernavaca’s Grill, Los Angeles, CA
  • Duke’s Ramen, Mamaroneck, NY
  • Gnocco Restaurant, New York, NY
  • Harriets, Hardin, MT
  • Hideaway Café, Winchester, VA
  • Les and Doreen’s Happy Tap, Philadelphia, PA
  • Miss Ruby’s Corner Market, Charlestown, WV
  • Nomad, Hillsborough, NC
  • Ocean Prime, Maspeth, NY
  • Outlaws Café, Hardin, MT
  • Qusqo Bistro, Los Angeles, CA
  • Red White and Pasta, Englewood, NJ
  • Restaurant Beatrice, Dallas, TX
  • Schnitzel Haus, Brooklyn, NY
  • Speed-o Cappuccino, Portland, OR
  • The Comedy Clubhouse, Chicago, IL
  • The Slice Pizzeria, San Antonio, TX
  • Tony’s Place, West Roxbury, MA
  • TriniJam Bk Roti Bar & Grill, Brooklyn, NY
  • United Keetowah Band General Store, Salina, OK
  • Zenas Mediterranean Cuisine, Oaklyn, NJ

For more information about The Restaurant Strong Fund and its commitment to supporting the restaurant industry, please visit www.restaurantstrongfund.org.

About The Greg Hill Foundation’s Restaurant Strong Fund

The Greg Hill Foundation responds to the immediate needs of families that have been touched by tragedy. Since its inception in 2010, the foundation has provided over $32 million in grants to families and individuals in need. The Greg Hill Foundation’s Restaurant Strong Fund was established in March of 2020. The fund was created to help aid the Hospitality Industry as restaurants closed and employees were left out of work due to Covid-19. Now, the Restaurant Strong Fund focuses on providing various grant opportunities to support restaurant owners and employees.

About Grubhub

Grubhub is a leading U.S. ordering and delivering marketplace dedicated to connecting customers with their favorite local restaurants, merchants, and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

The Product Dish: Seamlessly Integrating Olo Catering to Enhance Restaurant Operations and Corporate Ordering

To showcase the product innovation work happening across Grubhub, we are taking a closer look at the technology and product initiatives improving how customers, merchants, and partners connect through our platform.

Since 2021, Grubhub has partnered with Olo, a leading restaurant technology provider, to streamline restaurant operations by integrating Grubhub orders directly into Olo’s platform, allowing teams to manage delivery, pickup, and in-house orders from a single system.

Now, we’re thrilled to launch the Olo Catering Integration, a major advancement for restaurants using Olo that execute large-scale orders. This new feature streamlines operations for our merchant partners, unlocking a more robust selection of catering options for our corporate clients or anyone looking to cater a meal.

What’s New?

Previously, catering orders placed on Grubhub had to be managed through Grubhub’s restaurant manager portal. For brands using Olo, this meant managing orders on a minimum of two platforms, adding a layer of complexity, often during a restaurant’s busiest hours when speed and ease of operation are paramount.

With this new integration, we’ve unlocked powerful capabilities to enable success for our merchant partners and top-notch experiences for Grubhub’s corporate clients.

  • Simplified Restaurant Operations: Catering orders will now flow into the same centralized system as all regular orders for restaurants using Olo. This eliminates the need for separate management platforms and significantly reduces operational complexity for restaurant teams.
  • Streamlined Menu & Data Management: The integration centralizes menu management, financial reconciliation, and reporting. Restaurants can now handle all Grubhub orders—small and large—through their existing, familiar system, which reduces errors and enhances overall efficiency.
  • Greater Diversity of Catering Options: By making it easier for our restaurant partners to accept and process catering orders, we are helping to unlock new catering supply. This directly translates to a greater diversity of options for our valuable corporate clients across the Grubhub and Seamless platforms, ensuring they can find the perfect meal for any event.

Ultimately, this integration is expected to reduce errors on large orders, enhance the dining experience for our corporate customers, and make it easier and more profitable for restaurants using Olo to scale their business with Grubhub’s extensive network of corporate clients.

How Does It Work?

The real-time integration allows catering orders placed through Grubhub to be processed directly through the restaurant’s existing Olo system. This supports key benefits for all parties:

  • For Restaurants: Orders, payments, and reporting are consolidated, eliminating secondary tablets or custom processes for catering.
  • For Corporate Clients: They gain access to a wider selection of reliable, local restaurants capable of handling their large-volume orders with increased accuracy.

What’s Next?

The Grubhub Product teams are constantly seeking to deliver a revolutionary dining experience for all our users. This integration is already rolling out with DIG, honeygrow, and Portillo’s as dining offerings. We look forward to continued expansion and rolling out new features that make the integration an even better experience for all users—from restaurant staff to corporate coordinators.

Want to be part of the magic behind our product launches? Explore our open Product roles here!

“Grubhub Will Eat the Fees”: George Clooney and Yorgos Lanthimos Lead the Brand’s Big Game Debut, Redefining Restaurant Delivery with New No-Fee Benefit

Grubhub is reshaping the food delivery category it helped create more than twenty years ago by tackling the single biggest barrier to ordering delivery – the fees.

In its first-ever Big Game national commercial, Grubhub teams up with Academy Award-winning actor George Clooney and director Yorgos Lanthimos to unveil a category-defying benefit: Grubhub will eat the delivery and service fees on restaurant orders over $50. 

Unlike short‑term promotions or limited‑time discounts, this new no‑fee benefit is designed to deliver lasting value across the entire delivery ecosystem. It’s a core part of Grubhub’s business model and is intended to be offered for the long haul. No gimmicks – just more of the food diners love without fees that turn bigger orders into bigger costs. Diners gain confidence and clarity at checkout, while restaurants benefit from larger basket sizes and more frequent orders.

Grubhub’s move reflects the way people are ordering today. In fact, the average fee on an order over $50 across delivery apps is about $13, and that really adds up. For families placing just one $50+ delivery order per week, this translates into about $675 in annual fee savings. By removing delivery and service fees on those orders, Grubhub is putting money back where it belongs — helping diners save millions annually without changing a single step at checkout.

“For too long, ordering delivery has come with sticker shock. Today, we’re changing that by fundamentally rethinking how delivery pricing works and putting hundreds of millions of dollars back into customers’ pockets,” said Howard Migdal, CEO of Grubhub. “‘Grubhub Will Eat the Fees’ reflects our vision for a more affordable, sustainable delivery ecosystem – and our commitment to delivering real value to customers every day.”

Reinventing the Playbook on Culture’s Biggest Night
Grubhub’s Big Game debut brings together two award-winning creative forces – George Clooney and Yorgos Lanthimos. The “Grubhub Will Eat the Fees” commercial will air in the third quarter of the Big Game on Sunday, February 8.

The cinematic spot unfolds at an extravagant dinner party where guests indulge in an over-the-top feast of takeout dishes – until the final course arrives: the fees. In a shocking and subversive twist, Clooney, a proven disruptor, shocks the table by stepping in and proclaiming Grubhub will eat the fees. 

“Grubhub is great, working with Yorgos was fantastic, and I couldn’t be happier to be part of this campaign,” remarked Clooney. 

The commercial was created and produced by creative agency Anomaly and can be viewed here. 

Eating the Fees from the Screens to the Streets
“This is a defining moment for Grubhub. A business shift this fundamental required a creative vision to match,” says Marnie Kain, VP & Head of Brand at Grubhub. “By pairing Yorgos’ avant-garde lens with George’s effortless gravitas, we’ve transformed our new value proposition into a cultural moment. We’re not just eating the fees—we’re making it impossible for the world to look at delivery the same way again.”

Big Game, Bigger Deals for Diners
No football game is complete without a great spread, but fees have long been the unwelcome final course. That changes now. To celebrate the launch of Grubhub’s new no-fee benefit, a slate of exclusive deals will roll out during Big Game week and continue throughout the winter, perfect for game-day feasts, Valentine’s Day plans, and cozy nights in when you don’t feel like leaving the house.

Big Game Week Deals (February 1–8)
As fans gear up for the Big Game, Grubhub diners can activate the no-fee benefit on restaurant orders over $50 and stack it with limited-time offers from fan-favorite brands, including:

  • Chipotle: $20 off $50+ (available through February 15)
  • Popeyes: $15 off $50+
  • Burger King: $20 off $50+
  • Taco Bell: $15 off $50+

But There’s More: Winter Comfort Deals
The savings don’t stop when the final whistle blows. To keep the celebration going, Grubhub will continue rolling out exclusive deals throughout February and March, making it easier to enjoy comfort food favorites all winter long, without delivery or service fees on orders over $50. Featured winter deals include offers from:

  • Papa Johns: $15 off $50+
  • KFC: $15 off $50+
  • Pizza Hut: $15 off $50+
  • Shake Shack: $15 off $50+
  • Wingstop: Free 15pc Wings on $50+
  • Jimmy John’s: $15 off $50+
  • Chili’s: $10 off $50+
  • Buffalo Wild Wings: $15 off $50+

Offers will rotate throughout February and March. See the Grubhub app for full details and availability.

From family feasts to Friday night date nights, Grubhub will eat the delivery and service fees on restaurant orders over $50. The benefit applies to individual and group orders. Taxes and a small number of regulatory or government-mandated charges, like a bag charge, will still apply depending on location. Learn more at https://bit.ly/GHEatTheFees.

Follow Grubhub on X, Instagram, and TikTok, and visit about.grubhub.com for more on the latest news and offerings.

Grubhub Helps Restaurants Grow Foot Traffic with Claim’s Diner Acquisition Technology

The addition of Claim expands Grubhub’s merchant toolkit with new guest marketing and retention offerings, enabling restaurants to attract and retain customers through personalized promotions and loyalty incentives

CHICAGO and NEW YORK, January 20, 2026 – Grubhub’s parent company, Wonder, today announced the acquisition of Claim, a restaurant rewards app. Claim allows consumers to sign up for exclusive cash-back rewards from local restaurants that can be redeemed for dine-in or pick-up orders. Restaurants partner with Claim to create tailored promotions for these highly engaged consumers, boost foot traffic, and track performance insights through the Claim dashboard. Through this acquisition, more restaurants from Grubhub’s merchant network can benefit from Claim’s powerful guest acquisition and retention tools, while Grubhub’s diners can enjoy more savings and get paid to eat out. 

Unlike traditional rewards programs, Claim requires no action from diners or merchants – qualifying transactions made in-person are automatically recognized at the point of payment without any codes or scanning. This seamless experience differentiates Claim from other delivery platforms’ promotions and makes discovering new restaurants more rewarding for diners.

Under Grubhub, Claim will enable restaurants of all sizes, from national brands with thousands of locations to small, locally owned businesses, to connect with high-intent diners through personalized rewards. This approach reduces customer acquisition costs, drives repeat visits, and increases lifetime value, without adding operational complexity.

For diners, Claim makes discovering new favorites effortless. By analyzing ordering behavior, Claim connects diners with restaurants they’re most likely to love — and rewards them with automatic cash back along the way. Claim currently partners with beloved brands such as Joe & the Juice, Just Salad, Blank Street, Bluestone Lane, Wonder, and more.

“We’re committed to helping our restaurant partners build thriving businesses – both on and beyond our platform,” said Howard Migdal, CEO of Grubhub. “Claim’s innovative rewards technology introduces a powerful new way for our restaurant partners to engage in-person diners and builds on Grubhub’s robust existing suite of marketing tools. With Grubhub and Claim together under one roof, we can scale Claim’s data-driven tools to our more than 415,000 merchants and help our nearly 20 million diners save more money at the restaurants they love.”

“Restaurants bring our communities together, and they deserve an effortless way to find great customers,” said Sam Obletz, co-founder and CEO of Claim. “By combining a delightful rewards experience and powerful machine learning models, we match restaurants with their next regulars. Claim is a game-changer for these businesses, and joining Grubhub marks an exciting new chapter as we scale to reach millions more diners and thousands of restaurants.”

Claim will be available immediately to Grubhub merchants and diners in New York City, with a nationwide rollout planned for later in 2026. In the coming months, Grubhub will focus on creating a seamless experience across both apps, making it easy for Claim and Grubhub diners to connect and enjoy personalized rewards.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Claim

Claim is a restaurant rewards app reinventing the way consumers discover restaurants. Claim’s weekly cash-back “Drops” drive diners to find their new favorite places and become regulars. By combining the power of first-party data with social, real-world interactions, Claim helps merchants win and retain the next generation of great customers. For more information, visit claim.co or email merchants@claim.co.

Grubhub’s Commitment to Tipping: Simple, Transparent, and Driver-First

At Grubhub, tipping has always been simple: it’s part of checkout, easy to find, and fully optional. We believe customers should be able to reward great service at the moment they’re placing an order—without friction, confusion, or extra steps. That’s been our approach for years, and it hasn’t changed.

Delivery partners navigate traffic, weather, and real-world variables to ensure meals arrive safely and on time, and Grubhub has long believed the best way to support that work is through a tipping experience that’s clear and consistent. That’s why we’ve always kept tipping as part of checkout—easy to find, easy to use, and never hidden or pushed off until after delivery (though customers can always choose to increase their tip after the fact).

In New York City – a locality with pay regulations guaranteeing couriers at least $21.44 per hour – we still believe tipping is an important part of the delivery experience. It gives customers a simple way to acknowledge exceptional service and recognize the extra effort that goes into getting food to their door.

On Grubhub, delivery partners always keep 100% of tips for completed deliveries. Customers can select a tip amount during checkout, including percentage-based options, or enter a custom amount. There’s never any guesswork about where tips go and no hoops to jump through to add one.

We’re proud to have earned positive feedback from delivery partners, customers, and policymakers for taking a clear, consistent approach to tipping. As conversations continue about how tipping works across New York City and beyond, our view remains the same: it should be easy, transparent, and respectful of the essential service delivery partners provide every day.

The Grubhub Community Fund’s Full Plate Program Offering $1 Million in Microgrants to Support 200 Nonprofits in Chicago and NYC

Grubhub is proud to expand the Full Plate Program, powered by the Grubhub Community Fund, to support nonprofit organizations in Chicago and New York City that provide access to food and meal services. Now in its third year, the program continues to drive collective action to help close the hunger gap in both cities. Eligible organizations in each market will receive microgrants of $5,000 each, with a goal of distributing $1 million in total funding to 200 nonprofit organizations through the Grubhub Community Fund.

This year, the program will be administered in partnership with the Food Bank For New York City and the Greater Chicago Food Depository, supporting their networks of organizations that address food insecurity across the five boroughs of New York City and Chicagoland. Funding will help nonprofits procure and distribute food and meals, as well as strengthen operational capacity to meet growing demand – a need reflected in recent national data showing that more than one in six U.S. adults (17.6%) reported receiving charitable food in 2024.* 

The Full Plate Program will prioritize high-need communities in both cities, including those largely impacted by changes to the SNAP program and food deserts with low access to healthy food options. Priority will be given to pantries and soup kitchens serving vulnerable populations and those in neighborhoods experiencing increased need. 

To ensure timely support, organizations will be notified of their eligibility by the Food Bank For New York City and Greater Chicago Food Depository. The program will be administered directly by our partners, enabling real-time response to critical needs. 

Eligibility for each market includes:

  • Chicago: Eligible Chicago-based nonprofit organizations that partner with the Greater Chicago Food Depository will be invited to apply for a $5,000 microgrant. Greater Chicago Food Depository partners eligible to apply include soup kitchens or food pantries open to the general public. They must be in good partner standing with Greater Chicago Food Depository and have been open and operational for the last six months. The selection process will prioritize partners based on SNAP participation rates, poverty rates, and unemployment rates in their community.
  • NYC: Eligible NYC-based nonprofit organizations will be recommended by the Food Bank For New York City to receive a $5,000 microgrant. The Food Bank For New York City will prioritize selecting soup kitchens or food pantries open to the general public in areas with high supply gaps and those serving vulnerable populations, including communities with a high number of individuals with diet-related diseases. They must be in good standing with the Food Bank For New York City. 

Microgrants will support more than 200 organizations across both cities, and approved recipients will be announced in February 2026. 

Grubhub remains committed to supporting local, community-driven programs that provide nutritious food to individuals and families in need. We’re grateful to Food Bank For New York City and Greater Chicago Food Depository for helping make this initiative possible.

*Urban Institute’s Households Faced Persistent Challenges Affording Food in 2024 report, published in March 2025

The Product Dish: How Grubhub Built Its First Marketplace Robot Delivery Experience with Avride

To showcase the product innovation work happening across Grubhub, we are taking a closer look at the technology and product initiatives improving how customers, merchants, and partners connect through our platform.

Autonomous delivery has been part of Grubhub’s campus ecosystem for several years, and in October, we launched our first non-campus autonomous delivery pilot in Jersey City with Avride, marking an important milestone in our autonomous fulfillment efforts. 

Autonomous delivery has already shown strong potential in campus environments. However, its long-term impact depends on how it performs in the complexity of the broader marketplace, where most Grubhub orders take place. Expanding robot delivery into the open marketplace introduces a different set of product, technical, and operational considerations.

Campus environments tend to be more controlled, with defined geographies, predictable demand patterns, and standardized infrastructure. Marketplace delivery introduces a wider range of variables, including diverse merchant types, residential building formats, curbside conditions, and navigating dense urban areas.

With this pilot, we aimed to understand how autonomous delivery could support:

  • Improved delivery efficiency in dense urban areas
  • A differentiated customer experience through increased visibility and predictability
  • Future autonomous delivery formats

What’s new?

This pilot introduces new platform and product capabilities across the diner, merchant, and internal operations experience.

  1. Robot delivery as a first-class fulfillment option: Robot delivery appears as a standard option at checkout on Grubhub for all orders from Wonder’s Jersey City location. After checkout, our system evaluates real-time eligibility based on delivery address, robot availability, and service conditions. If a robot is available, the order is fulfilled autonomously. If not, it seamlessly falls back to a traditional courier.
  2. Real-time autonomous tracking on order tracking: Once assigned, diners can track their robot’s live location directly on Grubhub’s order tracking page. We extended our existing courier map and status systems to support autonomous vehicle telemetry, including robot-specific delivery states.
  3. Secure, app-based handoff: When the robot arrives, diners receive an in-app flow to unlock the robot, retrieve their food, and confirm closure. This enables a secure, fully self-service handoff experience.
  4. Merchant-side robot fulfillment tools: Wonder staff use Avride-provided tablets for robot dispatch, loading, and readiness tracking to support smooth preparation and launch of each autonomous delivery.
  5. Care enablement and edge-case flows: We established a dedicated group within our existing Customer Care organization to support autonomous delivery scenarios. This team was equipped with new workflows for robot-specific cases, including unlock issues, unresponsive diners, and robot malfunctions, extending our support systems to handle autonomy-related edge cases as we scale. Avride also escalates real-time robot and delivery issues to Grubhub through a dedicated communication channel. This allows our Care and Operations teams to coordinate and respond quickly during live incidents.

How does it work?

Robot delivery on Grubhub starts at checkout, where diners ordering from Wonder’s Jersey City location see robot delivery as an option. After checkout, our backend evaluates real-time factors, such as distance, service constraints, and robot availability, to determine whether the order will be assigned to a robot or routed to a standard courier.

Once assigned, the order flows through Grubhub’s fulfillment orchestration system and is dispatched via Avride’s platform. Wonder staff prepare and load the order into the robot using Avride’s tablet system before departure. As the robot navigates the delivery route, Avride streams real-time location and status data into Grubhub, powering live map tracking and delivery updates in the app. When the robot arrives, the diner unlocks it through the app, retrieves their food, and closes the compartment, allowing the robot to return to the restaurant for its next delivery.

How we partnered with Avride and Wonder

Launching autonomous delivery in the marketplace required close product, engineering, and operational collaboration across teams. In the weeks leading up to launch, Grubhub’s Product, Engineering, and Operations teams worked closely with both Avride and Wonder through recurring cross-functional sessions focused on system design, API integration, and operational readiness.

On the technical side, teams collaborated directly on integrating Avride’s dispatch and telemetry APIs into Grubhub’s fulfillment orchestration and order tracking systems. This included aligning on shared status models, error handling, robot assignment logic, and fallback workflows.

Operationally, we conducted nearly four weeks of structured pre-launch testing. These sessions allowed us to run end-to-end simulations, from order placement and merchant loading to autonomous navigation and diner handoff, under real delivery conditions.

This partnership enabled faster iteration, surfaced edge cases early, and helped ensure both the technical systems and on-the-ground operations were ready before opening the experience to diners.

What’s next?

This pilot will help inform how we scale autonomous delivery across Grubhub’s broader marketplace. Next steps include:

  • Expanding to additional markets
  • Iterating based on diner, merchant, and operational feedback
  • Enhancing ETA modeling, fallback handling, and concurrency management

Autonomous delivery is an important part of Grubhub’s long-term approach to last-mile fulfillment. Through pilots like this one, we continue to learn, iterate, and build the systems needed to support new delivery formats while maintaining reliability and performance for diners and merchants.

Want to be part of the magic behind our product launches? Explore our open Product roles here!