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Grubhub Celebrates 20th Anniversary in Hometown Chicago and Across the Country

Marking 20 years of opening doors for merchants and customers, Grubhub is celebrating with a series of epic deals, giveback programs, and community events.

CHICAGO, July 17, 2024 – Since Grubhub opened its doors in Chicago in 2004, it has helped restaurants across the country open their doors to new diners and empowered diners to explore new cuisines. As Grubhub celebrates its 20th anniversary, the milestone is marked by honoring the 375,000 merchants, 200,000 delivery partners, and 2,400 employees that helped the business serve nearly 100 million customers over the past two decades.

To kick off anniversary festivities, Grubhub is launching a 2-week event, 20 Years of Deals, providing customers some of the best offers yet. Starting today until July 30, Grubhub customers can indulge in exclusive high-value offers featuring 20,000 FREE items* from some of the most-loved national restaurants such as Taco Bell, Wendy’s, Panera, Pizza Hut, Popeyes, and McDonald’s. Adding to the party, several other restaurants and convenience stores will offer up to 20 percent off of orders. 

20 Years of Deals

Below are some of the most exciting deals, with more offers available to Grubhub customers. Visit about.grubhub.com/opening-doors to see full terms and conditions and offers.

  • Taco Bell (July 17) – 20K Free Cantina Chicken Quesadillas on orders $20+
  • Wendy’s (July 19) – 20K Free 10 PC Nuggets on orders $20+
  • Panera (July 21) – 20K Free Mac & Cheeses on orders $25+
  • Pizza Hut (July 24) – 20K Free 6″ Personal Pan Pizzas on orders $25+
  • Popeyes (July 26) – 20K Free Chicken Sandwiches on orders $20+
  • McDonald’s (July 28) – 20K Free Big Macs on orders $15+

“Grubhub started 20 years ago as a business that helped restaurants digitize their menus to reach more diners online. Today, we help millions of customers get whatever they want, whenever they want it, delivered right to their doorstep,” said Howard Migdal, chief executive officer, Grubhub. “This year, we’re not just celebrating this milestone by recognizing what we have accomplished but we’re also showing our gratitude to the people who made it possible – our merchant partners, couriers, diners, and employees – and looking ahead to the exciting things to come in Grubhub’s future.”

Over the next several months, Grubhub will keep the festivities going with a variety of activities – big and small – to continue saying thank you to its merchant and delivery partners, customers, and employees. Keep an eye out for… 

  • Chicago City Council Resolution: In July, the Chicago City Council is expected to honor Grubhub with a resolution, recognizing its significant contribution to the local economy and role in shaping the food delivery industry. 
  • Driver Community Grant Program: In August, Grubhub will launch a new grant program, made possible by the Grubhub Community Fund, to help top delivery partners support the nonprofits that contribute positively to their communities. 
  • Chicago Food Fest: In September, Grubhub will host a food festival at Chicago’s Daley Plaza to celebrate the small business restaurants that make up the company’s hometown food scene – while also treating customers to a free lunch experience.
  • Employee Giving Campaign: This fall, Grubhub will engage employees in giving to nonprofits that align with the company’s impact focus areas – helping close the hunger gap, creating more opportunities for people in the hospitality industry, and supporting independent restaurants – an initiative made possible by the Grubhub Community Fund.

For the remainder of 2024, Grubhub plans to continue sharing details about its celebration of 20 years of opening doors, and how everyone can join the party. 

About Grubhub
Grubhub opened its doors in Chicago in 2004, founded on the belief that it could create opportunities for local businesses to grow by connecting food from the best restaurants with the people who love it most. Over the past two decades, Grubhub has supported two billion orders and served nearly 100 million consumers while providing delivery partners with opportunities to earn. Today, Grubhub is a part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), featuring 375,000 restaurant, convenience, and grocery merchants in over 4,000 U.S. cities.

*Terms and conditions apply to all offers. Additional fees (including service fees) apply to orders. Limited quantities (expect high demand), available while supplies last. See lp.grubhub.com/20thlegal for full offer terms. For more information on our 20th anniversary celebrations, visit about.grubhub.com/opening-doors. 

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Voices of Grubhub: Michael Wireko, VP, Care on Powering Customer Service at Grubhub

To showcase different perspectives and give an inside look into Grubhub, we’re spotlighting leaders across the organization. For this edition, we caught up with Michael Wireko, Vice President, Care.  

Michael’s team is responsible for Grubhub’s Care function, which provides customer service to our diners, drivers, restaurants, and corporate partners.  

Michael, you’ve been at Grubhub for 10 years now. That’s a long time! Can you tell us a bit about your journey?
I joined Grubhub in June 2014, right after the company went public. I transitioned from Discover Financial Services, where I worked in customer service. When I first started at Grubhub, I initially worked on the finance team, working closely with Care to understand our contact patterns and staffing needs. Over the years, I moved into various roles, including managing financials, workforce management, and analytics. By 2019, I was leading the Care Support team, and in 2021, I began leading the entire Care team, including our front-line support for customer, merchants, couriers and corporate clients.

Our Care team handles inbound contacts from diners, merchants, couriers, and corporate clients. We have thousands of agents globally, primarily outsourced, with some specialists in-house. Our focus is on resolving immediate issues, improving self-service options, and utilizing data to eliminate the root causes of contacts. We work closely with product and tech teams to enhance the overall customer experience to drive retention and loyalty, which Care and service greatly impact.

What are the top challenges your team deals with?
Missed deliveries, missing items, and order status inquiries are the top three areas we typically deal with for customers. We’ve automated many of these processes to create a better and faster experience for customers, especially for missing items and order statuses. To address these types of contacts, we focus on understanding the customer’s concern, providing compensation when necessary, and ensuring the restaurant is informed about any issues—whether it’s related to the food a customer received or a delivery snafu.

How do you measure the impact and effectiveness of your team’s contributions to Grubhub’s business?
We measure our impact through various metrics, including customer satisfaction, retention rates, and the effectiveness of our self-service tools. We’ve implemented diner retention metrics to track how contact with Care affects customer retention. This allows us to invest in improving the customer experience and reducing churn. For restaurants, we focus on reducing attrition by offering self-service options and friendly policies.

You recently spoke at Customer Contact Week in Las Vegas. Can you share your experience and key takeaways?
The experience was fantastic. I talked about our strategy of linking contact center performance to business outcomes, which garnered a lot of interest. Key takeaways from the conference included how self-service is being leveraged and AI in customer service. We are ahead in many aspects, but there’s always room for improvement, especially with AI’s potential to revolutionize the industry.

What are your team’s focus areas for the second half of the year and beyond?
Our main focus is continuing to help Grubhub return to growth. This involves improving our service, personalizing the customer experience, and reducing waste. We’re expanding our self-service options, enhancing fraud prevention, and continuing to expand on personalization. By streamlining these processes, we’re improving customer satisfaction and retention.

What is one area that your team will need to address in the years ahead?
Balancing ease of use for customers with fraud prevention is a significant challenge. Making it easy for honest customers while deterring fraudulent activities requires careful planning and data analysis. Additionally, AI will play a crucial role in the future of customer service, helping to automate processes and improve efficiency, so our team is looking into how we use the technology to improve the experience for our customers and agents.

Having been at Grubhub for a decade and growing into a senior leader, how do you foster a culture that resonates within your team?
Learning at Grubhub for 10 years in multiple departments has been extremely constructive – I’ve learned that there are several ways to operate and that there are several opinions on everything. Based on this, I have tried to create an environment that promotes being customer-obsessed by putting yourself in the shoes of the customer and understanding how and what you do impacts customer behavior. Additionally, to help align opinions, ensuring that we use data to drive decisions rather than feelings. This includes having clear target metrics for the team and ensuring that we can best represent customer pain points to the rest of the organization by tying them directly to data.

What’s the best piece of advice you’ve received in your career?
You have to understand what’s important to the people you’re working with and relate to your stakeholders. For example, when working with Finance and Product, being able to make business cases on customer retention and revenue goes further than talking about the impact on the customer satisfaction metric. This approach has helped me align with stakeholders and drive successful initiatives. This also ties to making things easy. Whether it’s for customers or internal teams, meeting customers where they are and putting in extra effort to make resolutions simple for others fosters cooperation and efficiency.

Grubhub Partners with Albertsons Companies for Nationwide Grocery Delivery

First national grocery retailer to partner with Grubhub, offering delivery from nearly 1,800 Albertsons Cos. stores

CHICAGO and BOISE, Idaho, June 25, 2024 — Grubhub (LSE: JET, AMS: TKWY) and Albertsons Companies, Inc. (NYSE: ACI) have partnered to bring nearly 1,800 Albertsons Cos. stores to Grubhub’s Marketplace for delivery including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME and Tom Thumb. Availability is based on delivery locations through the Grocery section on the Grubhub app and website.

“We’re pleased to grow our grocery offering with Albertsons Cos., one of the leading grocery retailers in the U.S., and give customers the opportunity to conveniently place their grocery orders within Grubhub,” said Craig Whitmer, vice president of new verticals at Grubhub. “Through this exciting partnership, we’re giving consumers more choices while maximizing value so that they find exactly what they need on Grubhub delivered right to their door.”

“At Albertsons Cos., we are committed to providing customers with convenience, choice and variety,” said Amber Kappa, vice president of business development and digital innovation at Albertsons Cos. “With our latest collaboration with Grubhub, shoppers can receive fresh produce, household essentials and regional favorites directly from our stores to their homes with a simple tap on Grubhub.”

Albertsons Cos. banner stores will also be available on Grubhub+, Grubhub’s loyalty program that provides customers access to unlimited $0 delivery on eligible orders. Albertsons Cos. is Grubhub’s first national grocery partner following its partnership with Mercato, a marketplace for independent grocers. Grubhub continues to grow its product offerings to include grocery and convenience partners as well as expand merchant menu capabilities to support thousands more images and items.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Albertsons Companies

Albertsons Companies is a leading food and drug retailer in the United States. As of February 24, 2024, the Company operated 2,269 retail stores with 1,725 pharmacies, 402 associated fuel centers, 22 dedicated distribution centers and 19 manufacturing facilities. The Company operates stores across 34 states and the District of Columbia under more than 20 well known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets and Balducci’s Food Lovers Market. The Company is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2023, along with the Albertsons Companies Foundation, the Company contributed more than $350 million in food and financial support, including more than $35 million through our Nourishing Neighbors Program to ensure those living in our communities and those impacted by disasters have enough to eat.

 

Starbucks® and Grubhub Launch Delivery Partnership

Starbucks orders will be available via Grubhub in select markets beginning in June, with national availability by August 2024

SEATTLE & CHICAGO – Today, Starbucks® and Grubhub announced a partnership to bring Grubhub delivery to Starbucks customers in the U.S. Starbucks is the most searched merchant not yet available on Grubhub’s Marketplace, and through this partnership, both brands will provide customers with the ultimate convenience of having their Starbucks orders delivered right to their door. Beginning in June, Starbucks Delivery with Grubhub will roll out to select markets in Pennsylvania, Colorado and Illinois, with national availability anticipated in all 50 states across the U.S. by August 2024.

“Customer demand to get Starbucks delivered continues to increase, as evidenced by double-digit growth in the U.S. delivery business this past quarter, indicating that our customers continue to want convenience in their everyday lives,” said Meg Mathes, vice president of digital experiences at Starbucks. “Our new partnership with Grubhub will help fuel this growth by increasing availability of Starbucks products to Grubhub’s tens of millions of customers, via a leading delivery provider.”

“By joining forces with a beloved national brand like Starbucks, we’re offering customers more of what they want on Grubhub while strengthening our enterprise offering and growing our merchant supply in markets nationwide,” said Liz Bosone, vice president of enterprise partnerships at Grubhub. ”We’re proud to offer national and independent restaurants on our platform — a complementary duo — to give customers more choices and build loyalty.”

Increased Convenience for Customers

Starbucks Delivery will be accessible through the Grubhub mobile app, available on iOS and Android devices, in addition to Grubhub.com. Starbucks and Grubhub have partnered to ensure delivery is as quick as possible so customers can enjoy their Starbucks beverages and food promptly. Customers can track their orders through Grubhub from preparation to drop off.

To ensure quality and assist with delivery, Starbucks developed multiple packaging solutions, including two-cup to-go trays and improved shopper bags, that are used for delivery orders and enable delivery drivers to easily transport multiple beverages at a time.

Customers can order most of the Starbucks menu, including seasonal beverages and food through Grubhub. Additionally, customers can customize their orders just as they would at Starbucks within the Grubhub app, including the ability to choose the amount of espresso shots, flavor, the type of milk and espresso roasts.

Delivering Customer Experience

Grubhub+, Grubhub’s $9.99 monthly membership program, provides customers ordering from Starbucks on Grubhub with $0 delivery fees on eligible orders, lower service fees, and exclusive offers. Standard delivery and service fees apply for all other customers.

Over the past decade, Starbucks has continued to innovate the retail experience to connect with customers digitally. Whether through Starbucks Rewards, the Starbucks app or Starbucks Delivery, Starbucks continues to adapt to evolving customer preferences with the belief that the Starbucks experience should be effortless and delightful. Delivering an uplifting, connected, and personalized experience to their customers continues to be a strategic and relevant differentiation that Starbucks offers.

About Starbucks

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with over 38,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.com or starbucks.com.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Voices of Grubhub: Fostering Customer Loyalty with Grubhub+

To showcase different perspectives and give an inside look into Grubhub, we’re spotlighting leaders across the organization. For this edition, we caught up with Launika Raykar, Vice President, Loyalty and Marketing.

Launika’s team is responsible for Grubhub’s loyalty program, Grubhub+, as well as our efforts to reach more merchants, drivers, campus administrators and corporate clients.

Tell us about your journey at Grubhub so far. 

I joined Grubhub in April 2022, and my mission was to build the best loyalty program that engages diners to order more and stay exclusive with Grubhub. When I started, our Grubhub+ membership base was small but growing. However, within a month of joining, Amazon came on board, and my first big project was launching our partnership with Amazon and Grubhub+. This was a massive cross-functional effort and the fastest-moving project I’ve ever been a part of. Since then, we’ve relaunched Grubhub+ and continued to grow with Amazon; having just announced last week that we’ve made Grubhub+ an ongoing benefit for Prime members and have enabled Grubhub ordering on Amazon.com and the Amazon Shopping app. 

In your opinion, what are some key factors driving customer loyalty in today’s market, and how do they align with Grubhub’s goals?

Customers today look for value, recognition, and exceptional service. At Grubhub, our loyalty program is designed to meet these needs. We’re focused on delivering tangible value, recognizing frequent customers, and providing elevated services to our top-tier members. This approach aligns with our goals of increasing retention and deepening customer engagement.

What are the key areas of focus for the loyalty team in 2024?

One of our key objectives is to improve the actual and perceived value of Grubhub, with Grubhub+ being a significant part of that. We’re focused on growing our Grubhub+ membership base and ensuring these members are active and engaged. Retention is a major goal for us, and our strategies are designed to keep customers ordering month over month.

Any upcoming projects or initiatives the Loyalty team is working on in the year ahead?

One exciting initiative is the launch of a priority delivery feature for Grubhub customers. With this feature, customers can upgrade to Priority Delivery at checkout to have their meal delivered faster than the standard Grubhub delivery time. And for Grubhub+ customers, we’re currently offering it at no additional cost. This feature will save our customers time while adding to the monetary savings Grubhub+ members already receive. It’s an investment in our members, showing them that we value their time as much as their money. We’re also focused on better merchandising our loyalty program, celebrating customer savings, and reminding them of their benefits to drive deeper engagement.

Let’s talk about Gold Days of Grubhub+. We saw the announcement in May. In case folks missed it, what are Gold Days of Grubhub+ and what should we all know about the campaign?

Gold Days of Grubhub+ is Grubhub’s member appreciation month where we give our most loyal diners exclusive freebies and savings on restaurant and convenience items. We held our first-ever Gold Days of Grubhub in October 2023, and earlier this month we announced the second one that is running from May 13 through June 9!

During the month-long event, Grubhub+ members will receive even more value with 20K+ deals from local favorites, on top of dozens of high-value offers from popular national restaurants and convenience stores such as McDonald’s, Taco Bell, Sweetgreen, Chipotle, Wendy’s, KFC, Dunkin’, Pizza Hut, Popeyes and 7-Eleven. 

How does the loyalty team at Grubhub collaborate with other departments?

At Grubhub, everyone touches loyalty in some way. While there are people focused specifically on loyalty within my team, we work closely with almost every department. For example, our product and engineering teams focus on member insights, experience and customer retention, while our brand and marketing team works on raising program awareness and deepening member engagement. We also collaborate with analytics, PR, legal, and merchant network teams to ensure our strategy is integrated in broader decision making. This integrated approach ensures that loyalty is a priority across the entire business and that we make progress in a material way.

How do you as a leader foster a dynamic and collaborative culture within the Loyalty team?

I emphasize the three E’s: envisioning what’s possible, energizing the team to achieve this vision, and helping develop frameworks so the team can successfully execute. Creating an energized, high-tempo team environment is crucial. We hold regular team meetings and working sessions to ensure collaboration and cross-functional engagement, given that everyone has a role to play in loyalty. 

Amazon Announces Grubhub+ as Ongoing Prime Member Offer; Customers Can Now Order Grubhub Directly from Amazon.com and the Amazon Shopping App

Prime members enjoy $0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive Grubhub offers with Grubhub+—a $120 annual value

For a limited time, Prime members can also save $5 on a Grubhub order over $25 from now through June 2

Amazon (NASDAQ: AMZN) and Grubhub (LSE: JET, AMS: TKWY) today announced they are partnering to make restaurant delivery to customers’ doors more convenient and affordable. Starting today, Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. Additionally, as long as a customer remains a Prime member, they can enjoy a free ongoing Grubhub+ membership worth $120 a year, without automatically renewing into a paid Grubhub+ membership. Grubhub+ includes $0 delivery fees on eligible orders over $12, lower service fees, 5% credit back on pick-up orders, and exclusive offers.

“Whether it’s saving money on your favorite takeout with Grubhub+, exclusive deals on Prime Day, prescription savings with RxPass, entertainment with Prime Video, or free shipping on 300 million items including tens of millions of products available with Same-Day or One-Day Delivery, Prime keeps getting better for members,” said Jamil Ghani, vice president of Amazon Prime. “We know Prime members value savings on food delivery, so we are extending the $0 delivery fees and exclusive savings with Grubhub+ for Prime members, and now customers can enjoy easy access to Grubhub from the Amazon store and app.”

“We’re thrilled to build on our successful collaboration with Amazon and bring more convenience to Amazon customers by offering Grubhub’s network of hundreds of thousands of restaurants directly on Amazon.com and in the Amazon Shopping app,” said Howard Migdal, chief executive officer of Grubhub. “More consumers can now experience the exceptional value and service offered by Grubhub+, with Prime members enjoying $0 delivery fees on an ongoing basis.”

 

Get Your Grub (and Convenience) On

Amazon customers can now access Grubhub conveniently on Amazon.com and in the Amazon Shopping app, enabling Grubhub orders without having to download or switch to the Grubhub app. Visit amazon.com/grubhub to complete a food delivery order with Grubhub. The ordering experience is identical to the experience on Grubhub.com or Grubhub’s app. Customers will see the same restaurant prices that they do on Grubhub, and delivery partners will be paid the same way they would be for orders directly from Grubhub.

Get Your Grub (and Savings) On

Prime members can now enjoy all the savings perks of Grubhub+ on an ongoing basis without automatically renewing into a paid Grubhub+ membership—$0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive offers. To view details and activate the Grubhub+ ongoing offer, Prime members can visit amazon.com/grubhub. Previously offered as a one-year trial that converted to a paid Grubhub+ membership, Prime members only need to activate the ongoing Grubhub+ offer once—all one needs to enjoy Grubhub+ is a Prime membership.

Since the start of the Grubhub+ offer in 2022, Prime members have saved hundreds of millions of dollars from waived subscription fees and discounts. Those who place at least one order a month save an average of $300 per year in delivery fees and promotions with Grubhub+. Beyond the $0 delivery fees on eligible orders, lower service fees, 5% credit back on pick-up orders, and exclusive offers that come with Grubhub+, Prime members automatically save $120 per year on a Grubhub+ membership— and every year thereafter as long as they remain with Prime.

Additionally, Prime members can whet their appetites with an exclusive promotional offer, saving Prime members $5 on a Grubhub delivery order over $25 from now through June 2 with the code “PRIME5”. The code can be entered by Prime members during checkout when shopping Grubhub on Amazon.com or in the Amazon Shopping app, or the code can be automatically applied by clicking on a banner  at checkout. Those Prime members who choose to use the Grubhub app can input the code manually. Terms and conditions apply. 

Additional Amazon & Grubhub Experiences and Offers

Grubhub and Amazon aren’t only rewarding Prime members through cost savings and convenience, but also through exclusive experiences. With Prime Video and Grubhub’s ongoing “Tune In & Takeout” series, the age-old dilemma of “what to watch and what to eat” is solved with unique food pairings and offers that connect to members’ favorite shows and movies on Prime Video, like Mr. & Mrs. Smith, Roadhouse, and Ricky Stanicky. Grubhub recently delivered a limited edition Nuka-Blast Burger meal for fans to celebrate the premiere of Fallout on Prime Video. The kit came with the infamously spicy Nuka-Blast Burger, along with other iconic staples from the show’s post-apocalyptic universe, delivered in a one-of-a-kind collector’s box.

Explore the Benefits of Prime

Prime is savings, convenience, and entertainment all in a single membership. In the U.S., Prime members enjoy a wide range of shopping, savings, and entertainment benefits, including:

  • More than 300 million items available with free Prime shipping and tens of millions of the most popular items available with free Same-Day or One-Day Delivery.
  • Exclusive deals and shopping events like Prime Day and Prime Big Deal Days.
  • Access to Prime Video’s vast collection of premium programming in a one-stop entertainment destination in one application available across thousands of devices (including Amazon MGM Studios-produced series and movies Saltburn, The Lord of the Rings: The Rings of Power, Reacher, The Boys, Fallout, and Road House; licensed fan favorites Dawson’s Creek and M3GAN; and Prime member exclusive live sports including Thursday Night Football.
  • The ability to use Prime shopping benefits—like fast, free delivery, a trusted checkout experience, 24/7 live chat support, and hassle-free returns—directly on brands’ online stores with the convenient and trusted experience they expect from Amazon with Buy with Prime.
  • Ad-free listening of 100 million songs and millions of podcast episodes with Amazon Music.
  • Prescription medications as low as $1 per month and fast, free shipping from Amazon Pharmacy.
  • Access to unlimited eligible generic prescription medications for only $5 per month (including free shipping) with RxPass from Amazon Pharmacy.
  • High-quality health care from One Medical for only $9 per month (or $99 annually), with the option to add up to five additional memberships for the family for only $6 per month (or $66 annually) each.
  • Free two-hour Amazon Fresh grocery delivery windows on orders over $100 (and delivery charges between $6.95 to $9.95 for orders less than $100), and in-store and online savings on select groceries at Amazon Fresh and Whole Foods Market stores across the U.S.
  • Access to unlimited grocery delivery on orders over $35 from Whole Foods Market, Amazon Fresh, and other local grocery and specialty retailers with a grocery delivery subscription for $9.99 per month.
  • Unlimited photo storage with Amazon Photos.
  • Instant access to free games, a free Twitch channel subscription, and more gaming benefits with Prime Gaming.
  • More than 3,000 books and magazines with Prime Reading.
  • A free Grubhub+ membership valued at $120 per year, offering unlimited $0 delivery fees on eligible orders over $12.

Anyone can join Prime for $14.99 per month or $139 per year or start a free 30-day trial if eligible at amazon.com/prime. Young adults ages 18-24 and college students can try Prime Student with a six-month trial at amazon.com/joinstudent, then pay $7.49 per month, or $69 per year. Qualifying government assistance recipients can try Prime Access for 30-days and then pay $6.99 per month at amazon.com/getprimeaccess.

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Just Eat Takeaway.com and Amazon expand U.S. collaboration

U.S. Customers Can Now Order Grubhub Directly from Amazon.com and the Amazon Shopping App

Just Eat Takeaway.com N.V. (LSE: JET, AMS: TKWY), hereinafter the “Company”, or together with its group companies “Just Eat Takeaway.com”, one of the world’s largest online food delivery marketplaces, has expanded its collaboration with Amazon.com Services LLC (“Amazon”) in the United States.

Amazon customers in the U.S. can order from hundreds of thousands of restaurants in all 50 states with Grubhub directly on Amazon.com and in the Amazon Shopping app. Additionally, as long as a customer remains an Amazon Prime member, they can enjoy a free ongoing Grubhub+ membership worth $120 a year, without automatically renewing into a paid Grubhub+ membership. Grubhub+ includes $0 delivery fees on eligible orders over $12, lower service fees, 5% credit back on pick-up orders, and exclusive offers. Previously starting in July 2022, Prime members were offered a free year-long Grubhub+ membership, which was extended by one additional year in June 2023.

Key Terms

The amended five-year commercial agreement automatically renews each year unless terminated by Amazon or Grubhub in accordance with the provisions of the commercial agreement. Amazon has to date received warrants representing 4% of Grubhub’s fully-diluted common equity. Warrants representing 3% of Grubhub’s fully-diluted common equity will vest on the effective date, with an additional 1% vesting on the one-year anniversary of the amended agreement. Amazon may also receive warrants up to a further 10% of Grubhub’s fully-diluted common equity, the vesting of which is subject to the satisfaction of certain performance conditions. In certain scenarios, the Company may elect to settle vested warrants in cash or Company shares.

About Just Eat Takeaway.com

Just Eat Takeaway.com (LSE: JET, AMS: TKWY) is one of the world’s leading global online food delivery companies.

Headquartered in Amsterdam, the Company is focused on connecting consumers and Partners through its platforms. With 699,000 connected partners, Just Eat Takeaway.com offers consumers a wide variety of choices from restaurants to retail.

Just Eat Takeaway.com has rapidly grown to become a leading online food delivery marketplace with operations in Australia, Austria, Belgium, Bulgaria, Canada, Denmark, France, Germany, Ireland, Israel, Italy, Luxembourg, Poland, Slovakia, Spain, Switzerland, the Netherlands, the United Kingdom and the United States.

Most recent information is available on our corporate website and follow us on LinkedIn and X.

Showing Up for Independent Restaurants During Small Business Month and Beyond

With more than 355,000 restaurant partners in over 4,000 U.S. cities, connecting hungry diners with local restaurants is at the heart of what Grubhub does. Grounded firmly in our small business beginnings, our platform would not be possible without our independent restaurant partners that work day-in and day-out to feed their local communities. 

It’s our mission to help strengthen small business’ roots, deepen their connections, and increase the positive impact they have on their neighbors and society. As people across the country recognize Small Business Month this May, we celebrate our independent restaurant partners who are the lifeblood of their local communities and double down on the ways we support small businesses to help them grow and thrive for years to come. 

How we help restaurant partners reach new customers 

Grubhub connects independent restaurants on our platform with new diners through our marketing and advertising services. It’s already tough for small businesses to compete with the big chains and their bigger ad budgets. But during the pandemic, it became even more challenging to stand out when nearly 100 jurisdictions passed laws limiting the marketing services restaurants could opt into on third-party delivery apps, putting smaller, mom-and-pop businesses at a major disadvantage. While most of these Covid-era restrictions have expired, one does remain – in New York City. Grubhub supports the NYC Council’s recent compromise proposal to finally ease these restrictions – the only such restrictions left in the country – and give NYC’s small businesses the flexibility to choose how they grow and reach new customers. 

Beatrice Ajaero, Owner of Nneji in Queens, opened her brick and mortar in 2020 as a “groc-rant model” – part grocery store, which offers pantry items from around the globe, and part restaurant serving plant-based West African cuisine. Opening during the pandemic, Nneji had to rely heavily on third-party delivery from the beginning – helping give the family-business a competitive presence in a sea of restaurants. 

“When we joined the platform, Grubhub became our in-house marketer, advertiser and deliverer. Otherwise, we could not have afforded these services,” said Ajaero. Since opening four years ago, Ajaero continues to see the power of Grubhub’s tools and service. “In addition to delivery, Grubhub helps us reach new customers through its marketing and advertising support, and provides us data on our orders. It’s a really helpful tool to learn about customer preference  – we see what menu items our diners are trying and when they are placing orders.” 

Thanks to her partnership with Grubhub, Ajaero is hopeful for the future of her restaurant and is optimistic that she will continue making an impact on her local community. “As a family-owned business, third-party delivery services are a worthwhile investment because they provide so many opportunities to share our food with the community,” said Ajaero. “To me, Grubhub is a lifeline for independent restaurants. Once the City’s cap on marketing services is relaxed, I can only imagine how many new customers we’ll be able to reach.”

How we help restaurant partners improve their operations

We also support our restaurants by investing in partnerships and programs that allow us to create access to capital and offer business development opportunities for local, family-owned businesses. Throughout the year, we support several grant programs in partnership with diverse business and community-based organizations to help independent restaurants grow and thrive in their local communities.

Julie Kim, Co-owner of Parklife Taqueria in Brooklyn, opened her original restaurant concept in 2017, and immediately started using Grubhub to deliver and market their artfully crafted tacos and other Mexican-inspired staples with Iranian and Texan influence. “It was challenging to open a restaurant, but Grubhub was super helpful in growing the business and helping diners understand our fusion menu through their marketing services,” said Kim. 

The pandemic created challenges for the restaurant, forcing Parklife to close. Today, Kim still experiences the impact of shutting down her restaurant. While expanded options for delivery helped keep the orders coming in, Kim had to furlough staff, working with only two people onsite. The rising food and utility costs in New York also made it hard to maintain the restaurant. Even after partnering with Grubhub to make deliveries easier, one challenge remained: educating new customers on the restaurant’s fusion menu.

Parklife’s luck started to turn when Kim received a grant from Grubhub and the National Asian/Pacific Islander American Chamber of Commerce & Entrepreneurship (ACE) in 2023, to revitalize the business. The funding allowed the restaurant to maintain operations, pay utilities, keep its staff and buy supplies. “Many small businesses don’t have the opportunity to receive funding outside for loans, so I was delightfully surprised and grateful to learn Parklife could receive a grant as a for-profit business,” said Kim. 

As we celebrate small businesses like Nneji and Parklife this month, the following grant programs are currently open and eligible independent restaurants can apply today: 

 

Gold Days of Grubhub+ Returns with Four Weeks of Exclusive Perks and Deals on Food and Convenience Favorites

Starting on May 13 through June 9, Grubhub’s member appreciation month, Gold Days of Grubhub+, is back with four weeks of exclusive freebies and savings on restaurant and convenience. During the month-long event, Grubhub+ members will receive even more value with more than 20,000 deals from local favorites on top of dozens of high-value offers from popular national restaurants and convenience stores such as McDonald’s, Taco Bell, Sweetgreen, Chipotle, Wendy’s, KFC, Dunkin’, Pizza Hut, Popeyes and 7-Eleven. 

The Gold Days of Grubhub+ event is available to all Grubhub+ members, the platform’s popular loyalty membership program which offers $0 delivery fees and lower service fees on eligible orders, 5% credit back on pickup orders, ongoing member-only offers, and more.* 

Gold Days of Grubhub+ Deals Guide
Below are some of the most exciting deals from national restaurant and convenience partners with hundreds of additional local deals that will be featured each week on Grubhub, exclusively available to Grubhub+ members.** You can sign up to become a member by visiting Grubhub.com/plus.

Week 1 (May 13-19): Eyes on the Fries
Every day is Fry-day with this epic deal. French fries were the top ordered side dish on Grubhub in 2023, and Grubhub+ members are in for a treat with one week of free large fries from McDonald’s. The promo is good for one free large fries per order, with a minimum order of $15, and can be redeemed an unlimited number of times throughout the promotional period.

Week 2 (May 20-26) Road Trip Fuel
Will you be hitting the road for Memorial Day Weekend? Don’t worry about packing snacks or racking up the room service bill. In honor of National Road Trip Day (May 26) and Memorial Day weekend, Grubhub is offering savings from go-to restaurants and convenience stores to fuel your adventures, wherever the road takes you. 

  • 7-Eleven: $7 off delivery orders $25+
  • Taco Bell: BOGO orders from the new Cantina chicken menu on orders $15+ (up to $9.75 off)
  • KFC: 25% off orders $30+ (up to $9 off) 
  • Dunkin’: 25% off orders $20+ (up to $7 off) 
  • Pizza Hut®: $7 off orders $30+
  • Sweetgreen: $5 off orders $25+

Week 3 (May 27-June 2): Picnic-Palooza
Grubhub is helping you dine al fresco in celebration of the un-official, official start of summer! In addition to food, customers can also stock up on picnic essentials like sunscreen, paper plates, and more.  

  • Wendy’s®: Free Baconator® on orders $25+ 
  • CVS Pharmacy®: 25% off orders $30+ (up to $15 off)
  • Buffalo Wild Wings: BOGO Wings with orders $20+ (up to $15)
  • Jersey Mike’s: 50% off The Original Italian Sandwich on orders $25+ (up to $13)
  • Panera Bread®: 20% off orders $25+ (up to $8 off) 
  • Papa Johns: $5 off orders $25+

Week 4 (June 3-9): Bites with Your Bestie
Celebrate National Best Friends Day (June 8) with free sandwiches, BOGO burritos, pizza and other dishes that are perfect for sharing with your BFF. 

  • Chipotle: BOGO Burrito on orders $20+ (up to $13)
  • Popeyes®: Free chicken sandwich on orders $20+  
  • Burger King®: Free Whopper on orders $20+ 
  • Little Caesars®: $5 off orders $25+
  • Arby’s: 20% off orders $20+ (up to $7 off) 
  • Chili’s: $7 off the Big Smasher on orders $30+

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

*Benefits apply on eligible orders that meet the applicable subtotal minimum only. Additional fees (including service fees) may apply. Grubhub+ is an automatically renewing membership service requiring recurring payments at the then-current rate (currently $9.99/mo) plus tax until canceled. For more details and terms on Grubhub+, visit grubhub.com/plus. 

**Terms and conditions apply to all offers. For more information on Gold Days of Grubhub+ offer-specific terms, see the applicable merchant menu page on Grubhub. 

$1.2 Million in Grants for AAPI-Owned Restaurants from Grubhub and The National ACE

Independent restaurants across the country can apply for a grant up to $25,000 through the AAPISTRONG Restaurant Fund, made possible by the Grubhub Community Fund

WASHINGTON, DC – The National Asian/Pacific Islander American Chamber of Commerce & Entrepreneurship (National ACE) is kicking off the fourth year of the AAPISTRONG Restaurant Fund to support independent, Asian American and Pacific Islander (AAPI)-owned restaurants, a program made possible by the Grubhub Community Fund. This funding presents an opportunity for AAPI-owned restaurants to thrive amid a season of economic setbacks. By upgrading technology, increasing outreach, expanding offerings, and providing support to employees, businesses will be able to reach their next level of growth and continue to give back to their small business communities.

“Since the launch of AAPISTRONG Restaurant Fund three years ago, National ACE has distributed over $5 million to 351 AAPI restaurant owners nationwide,” said Chiling Tong, President and CEO of National ACE. “Thanks to the Grubhub Community Fund, our restaurant owners were able to hire new staff, repair and expand their dining space, replace old kitchen equipment, retain a marketing company, purchase a building for their business, and more. We are pleased to partner with Grubhub again to continue our mission to support and impact more AAPI restaurateurs.”

Eligible restaurants across the country will be able to apply for grants ranging from $5,000 – $25,000, with three restaurant owners receiving a grand prize of $25,000 live at the National ACE’s #AAPISTRONG Annual Conference in Santa Clara, California on September 4, 2024.

“In our fourth year of partnering with the National ACE, Grubhub is proud to continue our investment in helping AAPI-owned restaurants sustain and expand their businesses through the AAPISTRONG Restaurant Fund,” said Dave Tovar, Senior Vice President of Communications & Government Relations at Grubhub. “We know better than anyone the important role restaurants play within their communities, and Grubhub is committed to helping diverse independent restaurants extend their positive impact where they serve. We look forward to seeing how this year’s grant recipients will strengthen their businesses and communities with the funds they receive.”

The AAPISTRONG Restaurant Fund will accept grant applications from AAPI-owned restaurants throughout the United States from May 1 to May 31, 2024 or when there are 5,000 applicants – whichever comes first.

Eligibility Criteria:

  1. The restaurant must be Asian American/Pacific Islander/Native Hawaiian majority-owned (at least 51%);

  2. Must be based in the United States;

  3. Must be currently operational;

  4. Must be a for-profit business;

  5. Must show proof of their primary licensed activity as “the preparation and serving of food”;

  6. Operates in a single location;

  7. Cannot be a franchise;

  8. Must demonstrate financial need;

  9. Funds must be used towards growth and expansion of the business;

  10. Must demonstrate community impact (i.e. culture/community, hiring, charitable/philanthropic efforts, etc.)

  11. Priority will be given to first time grant applicants;

  12. For grand prize finalists, you must be able to attend our Annual Conference in Santa Clara, CA on September 4. Flight vouchers and hotel accommodations will be provided via National ACE for the three grand prize finalists.

Applications will be accepted from 12am ET on May 1, 2024, through 11:59 p.m. ET on May 31, 2024 via www.AAPISTRONG.com

***Please note that due to the program’s high demand, the application portal will close once we have  received 5,000 applications, even if that occurs before the May 31 deadline, so we highly encourage small business owners to apply as early as possible.***

Grants will be distributed to restaurants by December 2024. Interested restaurants can learn more about the AAPISTRONG Restaurant Fund and the full application process at https://www.aapistrong.com/current-grants

About National ACE

National ACE’s mission is to serve as a strong advocate of AAPI business interests and effect positive change on all issues that enhance and advance the goals and aspirations of AAPI business owners, entrepreneurs, and corporate leaders. With over 120 affiliate chambers of commerce and AAPI organization partners throughout the country, National ACE strives to support and promote issues that impact the AAPI business community by improving economic development and impact, advancing coalitions and enhancing community building, and fostering the next generation of AAPI entrepreneurs and executives. National ACE provides a unified voice for the business interests of AAPIs nationally. Learn more at:  www.nationalace.org.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY, NASDAQ: GRUB), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.