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Grubhub Expands Delivery Services with Olo Dispatch to Support Merchants Across Direct Ordering Channels

More merchants can now leverage Grubhub’s delivery network on a per order basis

CHICAGO and NEW YORK, Jan. 16, 2025 — Grubhub, a leading U.S. food ordering and delivery marketplace, and Olo (NYSE:OLO), a leading restaurant technology provider, have expanded their partnership to integrate Grubhub with Olo Dispatch. With Dispatch, restaurants can outsource delivery for orders generated through their own website and apps leveraging a network of third-party delivery service providers, now including Grubhub. This integration builds on Grubhub and Olo’s existing relationship where Grubhub orders are directly sent to restaurants’ point-of-sale system via Olo Rails.

Olo Dispatch seamlessly selects service providers, including in-house couriers, based on optimal price, timing, availability, and other criteria. Olo’s automated matching technology enables restaurants to get orders out the door and into the hands of customers faster and in the most cost-efficient way. With Dispatch, brands can quickly deploy delivery at a national scale with integration into their POS and kitchen production systems. This allows brands to strengthen direct relationships with their customers while offering a convenient and branded delivery experience through their own channels.

“As demand for digital ordering and delivery grows across third-party and owned channels, we’re proud to expand how we support our merchant partners and create more earning opportunities for Grubhub’s delivery partners,” said Kyle Emmett, senior director of retail media and merchant solutions at Grubhub. “With our nationwide delivery network, we help merchants manage their delivery operations, reduce costs, and better meet customer demands.”

“At Olo, we always strive to do what’s best for our customers, and adding a great partner like Grubhub to our Dispatch network is a perfect example,” said Kacie Gonzalez, vice president of product partnerships at Olo. “Giving restaurant brands more delivery service provider options gives them more flexibility, reliability, and competitive pricing, while allowing them to grow their direct ordering channels and own their guest relationships.”

This integration with Olo Dispatch joins Grubhub’s On-Demand Delivery and Supplemental Delivery services that help restaurants easily scale up their delivery operations when it’s needed most. For more information on Grubhub’s delivery services, visit here.

About Grubhub
Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features 375,000 merchants in over 4,000 U.S. cities.

About Olo | Hospitality at Scale™
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

Grubhub’s Delivery Drivers Help Direct $310,000 in Grant Funding to 56 Nonprofits through the Grubhub Community Fund

Grubhub’s driver community grant program positively impacted nonprofits, from coast to coast – in more than 25 cities across the United States

At Grubhub, we want to have a positive impact in the communities where we operate, while helping our drivers do the same. As a part of last year’s 20th anniversary celebration, we launched a new driver community grant program, made possible by the Grubhub Community Fund, to help our top delivery partners support nonprofit organizations that are doing good in their local communities. 

We had more than 240 of our top delivery partners participate in the program by nominating a nonprofit organization of their choice for a grant. Through this program, our delivery partners helped direct $310,000 to 56 nonprofit organizations in markets all across the country – Chicago, New York City, and more. 

In alignment with Grubhub’s own community impact focus areas, these organizations offer food and meal programs, provide workforce development training and programming, and operate community-based programs aimed at helping their communities thrive and supporting the overall well-being of individuals and families. 

Association House of Chicago; Chicago, IL

Funding will be used to help fund the 9-week Commercial Culinary Training Program, which is designed for justice-involved individuals and returning citizens. It provides 200 hours of intensive, in-person instruction that covers essential culinary skills, including kitchen standards, knife techniques, food preparation, and industry terminology with graduates earning a ServSafe Food Handler Certification, a credential that significantly enhances their employability in the food service industry.  

“I was the student of this organization which helped me get a job in a bank to pursue my career in finance. It was an 8 week program building skills needed in banking.” – Senthil I. 

Hope Foundation of Binghamton; Syracuse, NY 

Funding will be used to implement a workforce development component into the organization’s program, which can play a crucial role in supporting individuals in recovery. This work will focus on enhancing essential job skills through workshops, establishing partnerships with local businesses for internships and job placements, and offering ongoing mentorship. Specifically, the funding will cover training materials, staffing, and operational costs.

“The Hope Foundation of Binghamton provides a place to stay and programs for men and women who are dealing with tough situations like homelessness, drug addiction, or domestic violence. I’m not a volunteer, but I do interact with the participants and can testify of the hope that is given.” – Timothy E.  

Second Step Housing; Seattle, WA

Funding will be used to help people maintain stable housing, specifically by starting the Resident Retention Program to assist households that might be heading toward an eviction. The program will help connect residents with the resources needed to retain their housing, work with residents to address housing challenges, and provide resident assistance in addressing lease violations that could result in an eviction. 

“I was helped during a very difficult time in my life, and have a very successful life today because of programs like Second Step Housing that help so many areas of a person’s life, such as housing, education, finance, and employment preparation.” – Angela H. 

NNEMAP Food Pantry; Columbus, OH

Funding will be used to help purchase an expanded selection of nutritious foods, including fresh fruits, vegetables, proteins, and culturally relevant items, in addition to supporting a refrigerated locker system allowing families to access food outside traditional pantry hours, reducing logistical barriers and increasing convenience. Funding will also support food delivery services, for those who are unable to go to the food pantry in-person. 

“I helped volunteer for this food pantry a few years ago. They started to create a delivery system to get food to people who were not able to drive to the pantry. Everyone there was really nice and any questions I had they were more than happy to answer them”. – Christian T.

3 Betties Foundation, Inc; Greensboro, WV

Funding will be used to provide babysitting services for families dealing with a cancer diagnosis, specifically to help out when they have to go to doctor appointments. Families will have the ability to reach out to the program, which will help them schedule a sitter.

“I love this organization and everything they stand for in their mission. They assist individuals diagnosed with any type of cancer in the state of West Virginia with resources, financial help during treatment, support after treatment, and anything in between that an individual might need while going through treatment or after diagnosis. I volunteer any chance I get and also support any activity that they hold because they helped me and my family while I was going through my breast cancer diagnosis several years ago.” – Tabitha A.

Full List of Grantees 

$10,000 Grantees*

  • Alliance to End Hunger
  • American Heart Association Social Impact Fund
  • Boys & Girls Clubs of America
  • Food Bank For New York City
  • Greater Chicago Food Depository 
  • World Central Kitchen

*These organizations received multiple delivery partner nominations 

$5,000 Grantees

  • 3 Betties Foundation, Inc; Greensboro, WV
    • Nominated by Tabitha A. 
  • Angels Community Outreach; Trenton, NJ 
    • Nominated by Johnny M.
  • Association House of Chicago; Chicago, IL 
    • Nominated by Senthil I. 
  • Baltimore Children & Youth Fund, Inc; Baltimore, MD
    • Nominated by Ryan S. 
  • Beyond Shelter Frederick; Baltimore, MD
    • Nominated by Andrew S.
  • Big Brothers Big Sisters of Long Island; NYC, NY
    • Nominated by Pengfei X.
  • Boys & Girls Clubs of Northeastern Pennsylvania; Scranton, PN
    • Nominated by Michael S.
  • Bridge Over Troubled Waters; Boston, MA
    • Nominated by Guilherme S. 
  • CAMBA, Inc; NYC, NY
    • Nominated by Wynter S.
  • Casa de Esperanza; Omaha, NE
    • Nominated by Licet A.
  • ChildFund International; Chicago, IL 
    • Nominated by Sabah H. 
  • Children of Promise NYC; NYC, NY
    • Nominated by Stephane K. 
  • Christian Herald Association, Inc. DBA The Bowery Mission; NYC, NY
    • Nominated by Madou D.
  • Community Action Service Center dba Rise; Trenton, NJ
    • Nominated by James H. 
  • Community Service Center of Morgan County Inc. dba WellSpring; Indianapolis, IN
    • Nominated by Jodi A. 
  • Covenant House California; Los Angeles, CA 
    • Nominated by DeBreshadon H.
  • Dion’s Chicago Dream Inc NFP; Chicago, IL 
    • Nominated by Tiffany W.
  • FamilyFarmed dba The Good Food Catalyst; Chicago, IL 
    • Nominated by Adeeb M. 
  • Friends of the Children New York; NYC, NY
    • Nominated by Mamadou M. 
  • God’s Love We Deliver; NYC, NY
    • Nominated by Adesoji A.
  • Good Shepherd Services; NYC, NY
    • Nominated by Shawn C. 
  • Green Team Helping Hands; Greensboro, NC
    • Nominated by Crystal M. 
  • Hays County Food Bank; Houston, TX
    • Nominated by James S. 
  • Hope Foundation of Binghamton; Syracuse, NY
    • Nominated by Timothy E. 
  • House of Hope; Miami, FL
    • Nominated by Robbin D.
  • Mama’s Kitchen; San Diego, CA
    • Nominated by Manuel F.
  • Marion County Veterans Helping Veterans Inc; Orlando, FL
    • Nominated by Larry B.
  • Meals on Wheels West; Los Angeles, CA
    • Nominated by Ramil S.
  • NNEMAP Food Pantry; Columbus, OH
    • Nominated by Christian T.
  • Ozarks Food Harvest; Kansas City, MO
    • Nominated by Lorelei V. 
  • PORYALMA INC; NYC, NY
    • Nominated by Boukari T.
  • Realities For Children; Denver, CO
    • Nominated by Matthew W.
  • Rescuing Leftover Cuisine; NYC, NY
    • Nominated by Forhad A.
  • Roadrunner Food Bank; Albuquerque, NM
    • Nominated by Melissa J.
  • Ronald McDonald House Charities of Oklahoma City, Inc; Oklahoma City, OK
    • Nominated by Sharie H.
  • Sacramento Loaves & Fishes; Sacramento, CA
    • Nominated by Jason K.
  • San Francisco Food Bank; San Francisco, CA
    • Nominated by Zhiqiang D.
  • Second Harvest Food Bank of Greater New Orleans and Acadiana; New Orleans, LA
    • Nominated by Atakan D.
  • Second Step Housing; Seattle, WA
    • Nominated by Angela H.
  • Student’s Clothing Bank DBA “Locker #505: Student’s Clothing Bank; Albuquerque, NM
    • Nominated by Terri T.
  • The Bakari Foundation; Chicago, IL 
    • Nominated by Guljemal H.
  • The Compton Initiative; Los Angeles, CA
    • Nominated by Washington S.
  • The Midnight Mission; NYC, NY
    • Nominated by Vi L. 
  • The Opportunity Center; Orlando, FL
    • Nominated by Hilda G.
  • UA3, Inc; NYC, NY
    • Nominated by Jing J. 
  • United Way of Asheville and Buncombe County, Inc; Charlotte, NC
    • Nominated by Joseph J. 
  • United Way of Metropolitan Chicago; Chicago, IL 
    • Nominated by Hamza S.
  • Urban Food Initiative dba Daily Table; Boston, MA
    • Nominated by Mahmoud S.
  • Visalia Rescue Mission; Fresno, CA
    • Nominated by Nate G.
  • Youth Villages; Atlanta, GA
    • Nominated by Sandee A.

Grubhub Community Fund’s Full Plate Program to Provide up to $650,000 in Microgrants to NYC Nonprofits – Now Accepting Applications

Last year, Grubhub launched the Full Plate Program, made possible by the Grubhub Community Fund*, in our hometown to promote collective action in closing the hunger gap in Chicago and help ensure our neighbors have regular access to food and meal services.

This holiday season, the Full Plate Program is supporting local organizations working to close the hunger gap in New York City. This will help the nearly 1.3 million New Yorkers experiencing food insecurity – the lack of consistent access to adequate, nutritious food. 

The Full Plate Program will support nonprofits in Food Bank for New York City’s (FBNYC) Member Network with grants of up to $10,000 each. The microgrant program will be administered in partnership with FBNYC, and Grubhub’s goal is to recommend up to $650,00 in grants through the Grubhub Community Fund.

Interested nonprofits can apply now through Wednesday, January 8, 2025. Applications will be evaluated based on need, impact, and demonstration of fiscal responsibility. Organizations approved for funding will be announced in February 2025.

Grubhub is committed to supporting local, community-driven programs that deliver nutritious food and beverages to individuals and families in need. Through our partnership with FBNYC, we are working to ensure more people have access to the essential nourishment they deserve. 

Apply today at https://grubhub.smapply.io/

Grubhub reaches settlement with the FTC

Grubhub’s platform was built from a desire to help independent restaurants capitalize on the digital economy and provide drivers with flexible opportunities to earn. Today, we enable hundreds of thousands of merchants and delivery partners to leverage e-commerce to meet their business goals, and customers place tens of millions of orders from small businesses nationwide on Grubhub each year. 

Since our founding in 2004, Grubhub has continuously innovated and evolved to best serve our customers, restaurants and drivers. Over the last few years, we’ve engaged cooperatively with the Federal Trade Commission (FTC) as they reviewed our business and specific offerings that are prevalent in our industry. We respect the role the FTC plays in protecting consumers and promoting competition and appreciate the ongoing dialogue we’ve had with them. 

At Grubhub, we’re committed to transparency so that every single day diners, restaurants and drivers can make well-informed choices to do business with us. While we categorically deny the allegations made by the FTC, many of which are wrong, misleading or no longer applicable to our business, we believe settling this matter is in the best interest of Grubhub and allows us to move forward.

As part of the settlement, Grubhub agreed to pay a suspended judgment of $25 million and will make changes to its platform to make it even easier for diners to understand the fees we charge, how we advertise earnings potential for delivery partners, and how we communicate about Grubhub+, among other updates.  

Complying with all laws and regulations where we operate is something we have always taken very seriously, and we hold ourselves to the highest standards of ethics and integrity.

Grubhub’s Move to The MART in Chicago Accelerates Progress to Net Zero

As the end of 2024 nears and Grubhub’s 20th anniversary festivities come to a close, we had a great year celebrating Grubhub’s past AND some exciting changes for our future, including our official move to The MART and giant leap toward eliminating direct emissions in our operations. 

Reducing Our Corporate Climate Footprint

Our new headquarters allows our 700+ Chicago-based employees to be on the same floor in a fresh, collaborative space and significantly reduces our direct carbon emissions. The MART is LEED Gold Certified, leveraging innovative approaches to energy conservation, water use reduction, and enhanced indoor air quality. The building also uses 100 percent renewable energy and is one of the largest buildings in the world to be RESET certified, a stringent indoor air quality certification process. Additionally, our team will have access to compost stations for disposal of certain foods and packaging. 

“Grubhub was founded in the Windy City 20 years ago, and we are proud to have our corporate headquarters in the city that gave us our start while providing our hometown employees a more sustainable space that better fits our company’s needs, ” said Dave Tovar, SVP of Communications and Government Relations at Grubhub. “Our new space at The MART allows us to work more collaboratively and focus on the innovative work ahead in 2025.”

Helping Our Merchants, Customers and Delivery Partners Make More Sustainable Choices

In addition to reducing the carbon footprint of our hometown’s corporate office, we are equally committed to finding creative ways to help our merchants, customers, and delivery partners operate more sustainably in their day-to-day lives. 

Merchant and Customers

Most recently, in October 2024, we partnered with DeliverZero, a reusable packaging company committed to making food delivery more sustainable. DeliverZero’s packaging is designed to be returned and reused up to 1,000 times, eliminating waste and reducing emissions associated with packaging production. Through this partnership, participating restaurants have a reusable container option added to their Grubhub menu that customers can either have picked up from their home or can drop off at a return point post-meal. Today, our customers can request reusable containers when they order from almost 100 restaurants in Denver, Boulder, Los Angeles, the Bay Area, and New York City. 

In January 2023, Grubhub partnered with Topanga.io, a leading reusable packaging management platform to provide integrated zero-waste takeout services on U.S. college campuses through Topanga.io’s ReusePass program. From Fall 2023 through Spring 2024, 40,000 students diverted more than 758,000 single-use containers by choosing to reuse them. Today, we offer this program at 16 campuses, including Auburn University, Boston University, Colorado State, University of Delaware, and The Ohio State University. 

In February 2021, we joined Habits of Waste’s #CutOutCutleryPartnership to reduce the number of single-use plastics that enter the environment and lower costs for our restaurant partners. As a result, Grubhub’s platform defaults to zero utensils and napkins with every order (although diners may opt-in to request plasticware if needed.) To date, our diners have opted out of receiving single-use plastic cutlery in nearly 400 million orders. 

We are also committed to recovering and redirecting food that would otherwise go to waste. Since 2020, the Grubhub Community Fund* has partnered with Rescuing Leftover Cuisine and FoodRecovery.org (formerly MEANS Database) to recover and redirect more than 40 million pounds of food to local food banks & community organizations. Learn more about how we are helping close the hunger gap here. 

Delivery Partners 

In New York City, our largest market, an average of 6,500 delivery partners make Grubhub deliveries via bike each month. To help ensure our delivery partners have safe, certified e-bike access, in April 2023 we partnered with JOCO, an NYC delivery e-bike rental platform, to increase access to safe e-bike equipment and further spread awareness on e-bike, lithium-ion battery, and charging safety. Our partnership with JOCO includes co-sponsoring two hubs that any Grubhub biker can use to rest, charge their phone, get free gear, use the restroom, and receive e-bike safety materials. We also provide select Grubhub bikers monthly credits for JOCO e-bike use to help offset operational costs and support safe charging and storage.

As we look to the future, we will continue to leverage our business, knowledge, and partnerships to drive meaningful change and operate more sustainably. While progress takes time, we are laying the foundation today to create a brighter, greener future for our communities, employees, merchants, customers, and delivery partners, and are committed to sharing updates as we reach key sustainability milestones. 

*The Grubhub Community Fund is a donor advised fund at a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible Grubhub+orders.

Grubhub Onsite and Hilton Expand Partnership to Elevate the Guest Experience with Mobile Ordering and Delivery at Over 2,600 Hotels

Guests at Hampton by Hilton, Tru by Hilton, and Spark by Hilton can satisfy their cravings and order essentials from the Grubhub Marketplace

CHICAGO and MCLEAN, Va., Dec. 11, 2024 — Grubhub Onsite and Hilton are expanding their partnership by bringing on-demand food, grocery, and convenience item delivery to over 2,600 hotels across the Hampton by Hilton, Tru by Hilton, and Spark by Hilton brands. This expansion means more guests can now enjoy seamless access to Grubhub’s extensive Marketplace of more than 375,000 merchants by simply scanning a QR code, offering the ultimate convenience during their stay. Guests can also enjoy one free month of Grubhub+ for perks like $0 delivery fees and lower service fees on eligible orders, and 5% credit back on pickup orders, making it even easier for guests to get the items they need.*

This rollout builds on the success of Grubhub Onsite at Homewood Suites by Hilton and Home2 Suites by Hilton, where the program launched in 2023. Since then, orders to Hilton properties have more than doubled, with Sunday being the most popular day for orders. Guests have ordered everything from pad thai and caesar salad to phone chargers, deodorant, cold remedies, and nail polish remover. This expanded partnership complements Hilton’s existing offerings by providing guests with additional flexibility to meet their unique needs and cravings. 

“Expanding our partnership with Hilton is a testament to our successful alliance and the strong demand for our service among guests seeking convenient, affordable delivery,” said Rob DelaCruz, vice president and general manager of Grubhub Onsite. “Whether it’s comfort food from a local restaurant, groceries to complete a meal, or forgotten toiletries, we’re devoted to supporting Hilton’s guests while they’re away from home.”

“At Hilton, our goal is to make every stay as comfortable and convenient as possible,” said Bill Duncan, senior vice president and global category head, All Suites and Focused Service Brands, Hilton. “The expansion of our Grubhub Onsite partnership to include Hampton, Tru, and Spark enhances the amenities offered at our beloved hotels, offering even more value to our guests and ensuring they have easy access to the items they want during their stay.”

Spark, Tru and Hampton are the latest brands to join Grubhub’s growing list of hospitality partners. They join brands like Choice Privileges, Sonesta International Hotel Corporation, My Place Hotels, and other Hilton brands, including Homewood Suites and Home2 Suites. For more information on Grubhub Onsite, visit here.

About Grubhub
Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,300 properties and over 1.25 million rooms, in 138 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No.1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 200 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

About Hampton by Hilton
As the No. 1 ranked lodging franchise for the last 15 years by Entrepreneur®, Hampton by Hilton — including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton — serves quality-driven and value-conscious travelers at more than 3,000 properties in 41 countries and territories around the globe. The brand continues to lead its segment by providing guests with high quality, thoughtfully designed accommodations and amenities, such as modern, spacious rooms and free hot breakfast featuring the signature Hampton Waffle. Hampton by Hilton is committed to delivering an exceptionally friendly and authentic service all backed by the 100% Hampton Guarantee™. Experience a positive stay at Hampton by Hilton by booking at hampton.com or through the or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hampton by Hilton at stories.hilton.com/hampton, and follow the brand on Facebook, Instagram and X. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hampton by Hilton at stories.hilton.com/hampton, and follow the brand on Facebook, Instagram and X. 

About Tru by Hilton
Tru by Hilton is a game-changing hotel brand with more than 270 open locations across the Americas, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal. Efficiently designed modern guestrooms feature rolling desks, oversized windows for natural light and bright, spacious bathrooms. Guests can enjoy complimentary hot breakfast at the Top It breakfast bar, featuring a signature automatic pancake maker. Premium snacks, light meal options and single-serve wine and beer are available for purchase at the 24/7 Eat. & Sip. market. Experience a positive stay at Tru by Hilton by booking at trubyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Tru by Hilton at stories.hilton.com/trubyhilton, and follow the brand on Facebook, Instagram and X.

About Spark by Hilton  
Spark by Hilton is a premium economy hotel brand at the intersection of value and consistency. Spark provides a reliable and comfortable stay with friendly service for every guest, all at an accessible price. Spark hotels provide a welcoming sense of arrival with colorful accent walls and inspiring artwork. The public spaces provide multi-functional seating, from communal tables to rocking chairs, and guest rooms are comfortable and relaxing with simple, streamlined furniture. In the morning, travelers can enjoy a complimentary signature bagel bar and premium coffee. Spark’s groundbreaking impact on the hotel industry is credited with Hilton’s recognition as one of Fast Company’s 2024 Most Innovative Companies. Experience a positive stay at Spark by Hilton by booking at sparkbyhilton.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about at Spark by Hilton at stories.hilton.com/spark.

*Benefits apply to orders that meet the applicable subtotal minimum from Grubhub+ eligible merchants. Additional fees may apply on Grubhub+ orders. For more details and terms, visit grubhub.com/plus.

Grubhub’s 2024 Delivered Trend Report Reveals Americans Were ‘Doing the Most’ This Year

From extra-extra protein to extra shots of espresso, customers were doing the most with delivery orders that were, well… a bit extra in all the best ways!

Today, Grubhub released its annual 2024 Delivered Report, offering a deep dive into consumer ordering trends and behaviors. The report analyzes orders placed throughout the year—from restaurants, grocery stores, convenience stores, and more—delivered to customers at home, work, college campuses, hotel rooms, and beyond. Grubhub’s trends reveal that even when it felt a bit “extra,” no one hesitated to “add to bag.” Americans fully embraced the art of going all in, making 2024 the year of ‘Doing the Most.’

People rejected the minimalist trend as we witnessed a rise in the end of quiet luxury, neon green aesthetics, loud pop tracks, and a common pride in doing everything to the fullest. After all, doing it halfway didn’t get the gold. What some considered excess, others saw as essential. People were determined to get the most out of their purchases, their travel experiences, and certainly their delivery choices.

Ready to dive into the report? Don’t just grab a coffee for this read– make it an espresso🎶. Oh wait, you probably already have!

PROTEIN POPPED OFF, ONE CHICKEN BREAST AT A TIME
This year, Americans weren’t just eating protein – they were going ALL in. Whether it was meal prepping like pros, or loading up on protein-heavy delivery favorites, they made sure every bite packed a punch. Pro tip: up👏 the👏 protein👏!

  • Chicken ruled this year being included in nearly 40% of all Grubhub restaurant orders and crowding grocery carts like a superstar. Chicken was also part of Grubhub grocery store orders almost three times as often as beef. If there was a protein popularity contest, chicken would take home the crown!
  • Extra protein was extra desirable with 15% of Grubhub Chipotle orders including double protein.
  • Cottage cheese had a social media-fueled renaissance. Customers embraced the protein-packed dairy, transforming trending dishes like cottage cheese toast and flatbreads. But this trend wasn’t just seen on social media. This year, Grubhub delivered over one ton of cottage cheese orders to customers. That’s more than two thousand pounds of cottage cheese!
  • These 5 cities were leading the charge, using curds and whey in the most creative ways:
    1. New York City
    2. Los Angeles
    3. Chicago
    4. San Francisco
    5. Boston

PEOPLE COULDN’T STOP THINKIN’ ABOUT ME ESPRESSO
Americans were buzzing with their love for espresso – whether sipping it in their drinks or blasting it on repeat in their music playlists. So much so that even Grubhub espresso orders spiked the week of June 22nd, right as the hit song topped the charts. Coincidence? We think not! To top it off (literally), customers added more espresso shots to their orders than last year! But it wasn’t just basic espresso that people needed in their lives. They were thirsty for variety and Grubhub delivered, offering nearly 15,000 unique variations of lattes alone this year.

Top 5 cities ordering the most espresso:

  1. Miami
  2. Los Angeles
  3. Denver
  4. Boston
  5. New York City

PICKLES HAD EXTRA ENTRÉE ENERGY
The briny cucumber continued to rise in popularity with a 14% increase in overall orders. This came as no surprise as people made the most of their pickle passions – whether as a bread substitute for cold-cut sandwiches or using its distinctive juices to sour their sodas. Whatever floats your boat!

CONVENIENCE DELIVERY DID THE MOST AS A ONE-STOP CRAVINGS SHOP
Customers turned to their neighborhood convenience spots for 24/7 sustenance, making the most of their diverse offerings on Grubhub. Made-to-order hotdogs, bananas and sodas topped the list as the most popular items ordered from convenience stores this year.

Dr Pepper took the lead as the most-ordered soda from convenience stores. While people still found joy in their Diet Coke breaks, 2024 saw the soda claim victory in the battle of the bubbles! Whether poured from the fountain or straight from the can into the tumbler, customers embraced its unexpected viral twist—added pickles! Who could resist that bold flavor combination?

EMPLOYEES MAXIMIZED THEIR IN-OFFICE PERKS
Thanks to return-to-office policies and trends like coffee badging, corporate ordering made a big comeback. This year, Grubhub saw a 53% increase in corporate coffee orders. If employees were heading back to the office, they were definitely getting their corporate dollars’ worth!

But coffee isn’t the only workplace routine that made a statement this year. “Chipotle Boys” shook up the lunch scene, turning the burrito bowl into the ultimate workday staple – one forkful at a time, multiple times a week. As a result, burrito bowls spiked as THE office lunch choice with corporate Chipotle lunch orders increasing by 27% on Grubhub.

MEXICAN CUISINE WAS SO MUCH MORE THAN TACO NIGHT
It wasn’t just taco night – Mexican cuisine stole the show as the most popular international cuisine for Grubhub customers across the country, and many took their taco game to the next level, ordering nearly 1.3 million birria orders this year alone.

COLLEGE STUDENTS MAJORED IN CAFFEINE
This year, energy drinks trended as a caffeine sidekick and coffee alternative. College students powered through midterm season with February seeing the highest energy drink orders across college campuses, up nearly a third compared to other months.

And while college years are punctuated by exams, getting the most out of the college experience requires energy for epic, early-morning weekend tailgates and late-night socializing. The East Coast did the most when it came to caffeine orders on Grubhub, and these were the top five colleges that ordered the most coffee:

  1. Pace University – NYC
  2. West Chester University of Pennsylvania
  3. Syracuse University
  4. University of Rochester
  5. Rowan University

WHEN IT WAS TIME TO WIND DOWN, DECAF DID THE MOST FOR A BETTER NIGHT’S SLEEP
Some colleges turned to decaf so they could get the most out of their sleep! These five schools were the most decaffeinated:

  1. Fordham University
  2. California State University Fullerton
  3. University of Massachusetts Lowell
  4. University of Illinois Chicago
  5. WashU

In 2024, America embraced the power of peaceful slumber with a surge in decaf orders, marking a 5% boost in caffeine-free choices nationwide. But the real trendsetter? A whopping 21% of those decaf orders were placed after lunch, making the 2 p.m. coffee break a mindful ritual rather than a caffeine-fueled habit. It’s clear: Americans are now sipping their way to better sleep, and that afternoon decaf moment has never been more intentional or more relaxing!

SWEET, SPICY, & EVERYTHING NICE: SWICY DELIVERED THE MOST FOR DINERS’ TASTE BUDS
Swicy took the nation by storm, mixing the best of both worlds—sweet and spicy—into everything from summer drinks to snacks and spirits. Why settle for one when you can have the best of both? This irresistible combo wasn’t just a trend—it was a full-blown movement. In fact, hot honey purchases surged by 30% in Grubhub grocery stores orders, proving that Americans were all in on swicy, pairing it with everything from fried chicken to French fries. Talk about a flavor duo that hits all the right notes!

TRAVELERS MADE THE MOST OUT OF STAYING IN THEIR HOTEL ROOMS
Ever been too tired to leave your hotel room but still wanted to taste the best local flavors? You’re not alone! This year, travelers were very demure and ditched nights on the town for hotel room meals, with 60% of all hotel delivery orders occurring during dinner time. Thanks to Grubhub’s partnerships with top hotels across the country, cravings and forgotten toiletries didn’t stand a chance of ruining vacation goals.

But that’s not all! Wine pairings at dinner, champagne for breakfast in bed, or a six-pack of seltzers to go- adult beverages helped make hotel room stays extra special. These cities placed the most alcohol orders to their hotel:

  1. Virginia Beach
  2. Chicago
  3. New York City
  4. Washington, D.C.

HOSTESSES MADE THE MOST-EST OUT OF FAMILY MEALS
2024 was a big year for at-home entertaining, and Grubhub users were all about socializing with guests over prepping in the kitchen. When it came to feeding the crowd, they called in reinforcements, ordering over 1.6 million family meals from their favorite popular restaurants. Socializing > meal prepping, and Grubhub made it happen!

Ready to hop on these trends before 2025 rings in new cultural food moments?
Sign up for Grubhub+, the platform’s popular loyalty membership program, and take advantage of $0 delivery fees and lower service fees on eligible orders, discounted priority delivery, 5% credit back on pickup orders, ongoing member-only exclusive offers, and more.*

Grubhub+ is also available to all Amazon Prime members (a $120 value per year) – making restaurant, grocery, and convenience ordering easier and more affordable than ever before. If you’re a company looking to bring meal perks to your workplace, please visit corporate.grubhub.com.

Follow Grubhub on X, Instagram, and TikTok, and visit about.grubhub.com for more on the latest news and offerings.

*Benefits apply on eligible standard orders that meet the applicable subtotal minimum only. Additional fees (including service fees and priority delivery fees) may apply. Grubhub+ is an automatically renewing membership service requiring recurring payments at the then-current rate (currently $9.99/mo) plus tax until canceled. For more details and terms on Grubhub+, visit grubhub.com/plus.

About Grubhub
Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Grubhub Partners with Incognia to Enhance Platform Security and Improve Customer Experience

Leading Food Delivery Platform Sees Increase in Profitability and Decrease in Care Costs With Incognia

San Jose, CA – November 14, 2024 – Incognia, the innovator of next-generation identity solutions, is announcing its partnership with Grubhub, a leading U.S. food ordering and delivery marketplace. As part of the company’s trust and safety initiative, Grubhub is leveraging Incognia’s fraud prevention technology to increase security on the platform and provide a seamless experience for its community of customers and delivery partners. Initial testing shows the solution will make a substantial impact –  Incognia has already proven to increase order profitability and decreased care costs for Grubhub.

“At Grubhub, we aim to provide a seamless and enjoyable experience for everyone who uses our platform, and maintaining safety and security is key to that commitment,” said Jared Horton, Senior Director of Logistics at Grubhub. “Our partnership with Incognia strengthens our ongoing efforts to enhance safety across the platform. Their expertise in keeping marketplaces secure makes them an ideal partner for addressing the unique and complex trust and safety challenges facing platforms like ours.”

Food delivery in the U.S. is a $350 billion industry, with half of diners saying they’ve used at least one food delivery service within the last year. Users rely on delivery platforms to keep them safe and their accounts secure without compromising a seamless experience. Incognia leverages device fingerprinting, location analysis, and tamper detection features to prevent a variety of fraudulent actions impacting the operational efficiencies of food delivery companies today. 

“We’re thrilled to partner with Grubhub. This collaboration represents a significant milestone in Incognia’s mission to empower safe and seamless digital experiences,” said André Ferraz, Co-founder and CEO at Incognia. “By combining Grubhub’s expertise with our cutting-edge technology solutions, we’re confident this partnership will set a new trust and safety standard for the food delivery industry.”

Incognia is used by global companies across industries, including food delivery, ride-hailing, peer-to-peer marketplaces, and financial services. After securing $31 million in funding earlier this year from Bessemer Venture Partners, Incognia is dedicated to expanding its strategic partnerships and continuing to develop and enhance its robust fraud prevention offerings.

For more information, visit www.incognia.com. 

 

About Incognia

Incognia is the innovator of next-generation identity solutions that enable secure and seamless digital experiences. With its persistent device fingerprint solution, Incognia combines best-in-class device recognition signals, location analysis, and tamper detection features for frictionless user verification and fraud prevention. Incognia’s customizable risk assessment and actionable insights empower companies in food delivery, ride-hailing, marketplace, and financial services to protect their reputation, retention, and revenue.  

 

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

 

Wonder Announces Acquisition of Grubhub

NEW YORK and CHICAGO, Nov. 13, 2024 — Wonder, a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, announced that it is acquiring Grubhub, a leading food ordering and delivery platform with more than 375,000 merchants and 200,000 delivery partners across the United States. Integrating Grubhub with Wonder is the next step in Wonder’s mission to make great food more accessible, bringing together the convenience, speed and selection of first-party and third-party restaurants, groceries and meal kits in a single app order. Additionally, all Wonder locations will be available on Grubhub for third-party delivery.

Wonder will acquire Grubhub from Just Eat Takeaway.com for an enterprise value of $650 million, including $500 million of senior notes and $150 million cash. Completion is expected during Q1 2025, subject to customary closing conditions including regulatory approvals. Jefferies served as Wonder’s exclusive financial advisor on the transaction.

Wonder has also announced an additional $250 million in capital raised exclusively from new investors to further its mission and growth.

Founded by serial entrepreneur Marc Lore, Wonder is making great food more accessible while pioneering a new category of “Fast Fine” dining. Wonder offers Multi-Restaurant Ordering, a first in the industry where customers can order from upwards of 30 restaurants in a single order, with each item being made-to-order in a sequenced fashion so that they finish simultaneously and can be delivered to the customer together.

The platform features exclusive offerings from the world’s best chefs–including Bobby Flay, Marcus Samuelsson and José Andrés–and the country’s best restaurants–including Maydan, Tejas Barbecue, Di Fara Pizza and Fred’s Meat and Bread. Wonder currently has 28 locations in the Northeastern U.S., with seven additional locations slated to open by the end of the year. Leveraging its proprietary technology, Wonder is able to differentiate itself from every other restaurant or food delivery concept by offering exceptionally high-quality food, with order-to-delivery times below 30 minutes.

For 20 years, Grubhub has connected merchants with nearby customers looking for takeout and delivery. Its logistics network covers the vast majority of the U.S. population with on-demand delivery from independent restaurants, leading national restaurant brands, and convenience, grocery, pet and office supply retailers. The company’s loyalty program, Grubhub+, provides members with $0 delivery fees, lower service fees and 5 percent back on pickup orders. Beyond its consumer delivery marketplace, Grubhub has a Campus Dining business that powers online ordering at more than 360 universities and a Corporate Accounts business that provides flexible meal perks platforms for more than 10,000 companies.

“Wonder’s acquisition of Grubhub continues our mission to make great food more accessible. As we enhance our customer experience with selection, speed, and variety, we’re excited to soon offer a curated selection of Grubhub’s restaurant partners directly in the Wonder app, alongside our owned and operated restaurants and meal kits,” said Marc Lore, Founder and CEO of Wonder. “Bringing Wonder and Grubhub together is the next step in our vision to create the super app for meal time, re-envisioning the future of food delivery.” 

“I am incredibly excited for Grubhub to join forces with Wonder and bring more value to our diners, merchants and delivery partners,” said Howard Migdal, Grubhub CEO. “Since our earliest days, Grubhub has helped restaurants open their doors to new customers, while introducing diners to new cuisines. That’s why I’m confident that Grubhub will complement Wonder’s mission to make great food more accessible and that together we will create remarkable dining experiences for more customers across the country.”

About Wonder

Wonder is a new kind of food hall that is revolutionizing the food industry by creating the super app for mealtime, operating a collection of delivery-first restaurants and pioneering a new category of “Fast Fine” dining. 

Featuring some of the world’s best chefs including Bobby Flay, Jose Andres, Nancy Silverton and Marcus Samuelsson, along with award-winning restaurants from across the country including Tejas Barbeque and Di Fara Pizza, customers can experience any combination of these chefs and restaurants all together in one order for the first time. In 2023, Wonder acquired meal kit pioneer Blue Apron.

About Grubhub

Grubhub is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features 375,000 merchants in over 4,000 U.S. cities.

Grubhub Holdings Inc. (Grubhub) expected to Supplement Senior Note Indenture for Benefit of Noteholders Upon Closing of Wonder Group, Inc. Acquisition

As part of Wonder’s acquisition of Grubhub Inc. (the parent company of Grubhub) from Just Eat Takeaway.com N.V., $500 million of existing senior notes issued by Grubhub are expected to remain in place at Grubhub.  In connection with the closing of the acquisition, Wonder intends for Grubhub to supplement the senior note indenture, pursuant to its terms, to include certain additional protections and modifications for the benefit of noteholders. This supplement is anticipated to become effective contemporaneously with, and contingent upon, the closing of the acquisition, which is expected during Q1 2025, subject to customary closing conditions including regulatory approvals.

These covenant additions and modifications will include:

  • New covenant providing for certain limitations on the making of restricted payments;
  • New covenant providing for certain limitations on transacting with affiliates;
  • New asset sale covenant, with certain repurchase and reinvestment provisions;
  • Tightened leverage level related to the incurrence of indebtedness;
  • Tightened leverage level related to the incurrence of permitted liens;
  • An expansion of the subsidiary debt covenant to cover additional subsidiaries, as well as to cover the incurrence (in addition to guarantee) of indebtedness;
  • A limitation on material asset transfers to non-guarantor subsidiaries; and
  • The removal of the ability to suspend certain covenants or release certain guarantees upon achieving an investment grade rating.