Voices of Grubhub: Hayley Pedrick, Vice President of Corporate Accounts, on Building Teams and Leadership, Staying Resilient Under Pressure, and Driving Growth and Strategy

To spotlight different perspectives and give an inside look at Grubhub, we’re highlighting leaders from across the organization. This month, we sat down with Hayley Pedrick, Vice President of Corporate Accounts, to hear how she’s energizing her team for growth, shaping a long-term strategy for the business, and finding new ways to blend Grubhub and Wonder together to meet corporate customers’ evolving needs.


A quick round to get to know Hayley:

  • Favorite Grubhub order: I love Thai Kit in Connecticut (near where I live). I order a double order of mango & sticky rice since I like it too much to share.
  • Book you’ve read recently that you’d recommend: The Overstory by Richard Powers — it’s so different from what I usually read. A former coworker who used to work for the National Forest Service recommended it as ‘the tree book,’ and it completely pulled me in. It follows a handful of people — conservationists, researchers, everyday folks — and weaves their lives together through their relationships with trees. It made me think about nature and change in a completely different way.
  • Coffee or tea: Usually neither. I don’t drink much caffeine … although, since having my second child, Diet Coke has made a comeback.
  • Favorite way to unwind after a busy week: I actually use the week to unwind from the weekend — a couple hours in Excel on Monday is my ideal unwinding version.
  • Favorite productivity hack: I’m obsessed with Google’s NotebookLM. It’s not just a summary tool, it’s like having a personal researcher. You can drop in background materials, ask it to create a 15-minute podcast or summary on a topic, and listen while you’re commuting or walking the dog. When you’re ramping up on something new — say, a partnership area or industry trend — it pulls from multiple sources and distills what matters most. It saves hours of prep time and helps me absorb context quickly so I can focus on making decisions instead of just gathering information.
  • A typical work day: Keeping everyone alive and fed! But actually, with two kids (2½ and 6 months) and our lab/shepherd rescue, it takes hours to get everyone out the door. I work best in the morning, so anything big I need to get done I’ll do in the morning during my “heads down” time. From there, my day is usually filled with meetings until the kids come home, family time and then I’ll finish up anything I need to from the couch once they are asleep. 

You’re relatively new to Grubhub. What made you want to join?
The vision and energy around it were huge for me. Marc’s path for the company is ambitious but doable. It makes sense, and you can see how to get there step by step. I was energized by how much people believe in where we’re headed and how every team is connected to that growth story.

What’s something that’s surprised you so far, either about the Corporate Accounts team or Grubhub overall?
The resilience of the team. Grubhub’s been through a lot of change over the past several years — and still, people are positive, focused, and ready to go back into growth mode. Every month brings something new, and the team just keeps moving forward.

You’ve worked in both consulting and startups. What did you learn in those roles that shapes how you lead today?
At Bain, I focused on five-to-ten-year strategy projects and M&A work — that taught me how to take a 15,000-foot view of markets and growth plans. Then at Brightwheel, I learned how critical people are to making that strategy actually work. You can’t just put a vision on a slide; you need the right people in the right roles who believe in it and own it.

What are your top priorities for the Corporate Accounts team?
The first priority was people — filling open roles and getting the right leaders in place. From there, the focus has been on both short-term execution and long-term strategy, whether that means improving inbound processes or laying the groundwork for transforming how Grubhub serves businesses. We’re also beginning to heavily invest in team development — growing leadership capabilities and building a stronger internal pipeline so the team is ready when new opportunities arise. It’s about building capability and confidence while delivering results in real time.

All three of these priorities are happening at once, which makes the work both challenging and exciting.

How can Grubhub differentiate in the corporate food space?
Everyone offers the same core products — line of credit, group orders, catering — so true differentiation comes from being the best at solving the underlying customer pain points – attracting and retaining talent, streamlining operations and cutting costs. I can’t go into too much detail now, but we’ll have some exciting news to share next year.

How does being part of Wonder help support that strategy?
It opens a lot of doors. The breadth of what’s being built across Wonder creates new possibilities for what we can do for our corporate customers. Grubhub alone could have grown Corporate Accounts, but Wonder’s ecosystem lets us move faster and serve more needs with one integrated offering.

What’s the best piece of leadership advice you’ve ever received?
“Stop waiting for someone to give you the plan, go make the plan.”

That’s been core for me. No matter your level or tenure, understand what the company and your team need, build your own plan, and bring it forward. If you wait for direction, you won’t learn as quickly or drive as much impact.

A fun fact about you is that you once spent time as a scuba instructor — what did you take away from that experience?
I was! After my time in management consulting, I took a few months off and became a dive master in Indonesia where I led groups and taught lessons. It was an incredible experience, and it completely changed how I handle pressure. When you’re 100 feet underwater and something goes wrong, panicking doesn’t help anyone. You have to stay calm, read the situation, and guide people to safety.

That mindset translates directly into leadership. When things get tense at work, I remind myself that this isn’t life or death. Take a breath, stay grounded, and focus on solving the problem the right way. It’s about creating calm so others can think clearly, too. That allows us to do better and do more.

If you could have any other job at Grubhub for a day, what would it be and why?
Finance in an FP&A role. I love spreadsheets and the strategic side of finance, but only for a day! 

Grubhub Partners with Instacart to Expand Grocery Options on Its Platform

Grubhub customers can now order from Instacart’s network of more than a thousand national, regional, and local retail banners across the U.S.

CHICAGO and SAN FRANCISCO (October 28, 2025)  –  Grubhub and Instacart (NASDAQ: CART) are teaming up to bring a wider selection of grocers, greater convenience, and even better value to Grubhub’s customers. Through this new partnership, Grubhub customers can order from Instacart’s network of more than a thousand national, regional, and local grocery retailers directly through Grubhub’s app and website.

The experience is hosted on Grubhub’s platform, and orders are fulfilled and delivered by Instacart shoppers. To start shopping, customers tap the Grocery icon in the Grubhub app, select a nearby store, add items to their cart, and check out – all while tracking their delivery in real time, just as they would with a traditional Grubhub or Instacart order. The experience begins rolling out on Grubhub today and will be available nationwide where Instacart grocery retailers and services are available by the end of October. Customers will also have access to order from select pharmacies through this partnership in the coming months.

 

“This partnership marks an exciting step forward for Grubhub,” said Howard Migdal, CEO of Grubhub. “With nearly 20 million customers and access to over 415,000 restaurants, we’re now expanding our platform to include groceries powered by Instacart – delivering an unmatched level of choice and value. As we strengthen our grocery offering, our Grubhub+ program – already best-in-class for restaurant delivery – becomes even more powerful. By integrating Instacart into our platform, we’re making it easier than ever for customers to get everything they need, from their favorite meals to everyday essentials.”

“We’re proud to serve as Grubhub’s grocery delivery partner, bringing the Instacart grocery experience directly to millions of Grubhub customers,” said Ryan Hamburger, Vice President of Commercial Partnerships at Instacart. “With our unmatched selection of grocers and our leading technology and fulfillment capabilities, we’re helping Grubhub expand its platform and reach. It’s another way we’re a true grocery technology enablement company – continuously driving value for our retail partners by powering seamless grocery experiences wherever people shop online.”

To celebrate the partnership, Grubhub+ members can enjoy special savings – including $0 standard delivery fees on eligible grocery orders of $25 or more from participating retailers. Plus, all customers can get 30% off up to three grocery orders of $75 or more for the next three months.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Instacart 

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,800 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from nearly 100,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com. Maplebear Inc. is the registered corporate name of Instacart.

For Grubhub: press@grubhub.com

For Instacart: press@instacart.com

Grubhub Expands Partnership with Avride to Bring Autonomous Delivery Robots to Its Marketplace

CHICAGO and AUSTIN, TX (October 23, 2025) – Grubhub is expanding its partnership with Avride to launch a robot delivery pilot for customers ordering from Wonder’s Jersey City location. The initiative marks the first time Grubhub has offered autonomous delivery in its marketplace outside of college campuses — and the first time Wonder is bringing robot delivery to its customers.

During the pilot, customers can place orders from Wonder’s Jersey City location through the Grubhub platform as usual. If an eligible delivery address is within a set range of the restaurant, they will have the option to choose delivery via an Avride robot.

Wonder’s unique multi-restaurant model makes it an ideal partner to launch this pilot. Diners can choose from more than 20 different restaurant concepts — including Alanza, Tejas Barbecue, Streetbird by Marcus Samuelsson — with every dish made to order in a Wonder storefront and delivered fast and free. This combination of speed, variety, and quality makes for a seamless experience that pairs perfectly with the efficiency of robot delivery.

Following the pilot, Grubhub plans to implement any learnings and expand autonomous delivery to additional markets nationwide, reinforcing its commitment to innovation and delivering an even faster, more reliable experience for customers everywhere.

“This pilot represents the next step in our mission to provide diners with fast, reliable, and delightful delivery experiences,” said PJ Poykayil, SVP of Customer Delivery Operations at Wonder and Grubhub.“By combining Grubhub’s marketplace, Wonder’s culinary innovation, and Avride’s advanced robotics, we’re delivering the future of convenience.”

The pilot will feature Avride’s most advanced delivery robots to date, guided by AI-powered autonomous driving technology, proven in challenging urban environments and diverse weather conditions to enable real-time navigation decisions with accuracy and reliability. Equipped with a precision-engineered four-wheel chassis capable of near-instant 180-degree turns and exceptional maneuverability, the robots ensure smooth, efficient deliveries even on the busy city sidewalks.

“We’re proud to be Grubhub’s trusted partner as they bring robot delivery beyond campuses for the very first time. For Avride, this marks an important step in expanding robotic delivery. Going beyond traditional restaurant or grocery delivery, it highlights how seamlessly our technology can integrate with innovative platforms like Wonder’s, opening up new business verticals for autonomous delivery,” said Dmitry Polishchuk, CEO Avride.

Grubhub and Avride have already built a strong foundation through their campus partnerships over the last year. They have completed more than 100,000 robot deliveries across U.S. campuses, including The Ohio State University — home to the largest single-site robot food delivery program in the country, where a fleet of over 120 robots delivers meals to students every day.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Avride

Avride is a U.S.-based autonomous vehicle startup headquartered in Austin, TX, with additional R&D hubs around the world. The company develops and operates both autonomous cars and delivery robots that share technologies and mutually benefit from each other’s advancements — a unique approach in the industry. Since 2017, Avride has been building expertise in autonomous technologies to create solutions that address current needs and anticipate future demands. Its delivery robots have already completed hundreds of thousands of orders in the U.S. and overseas, proving the scalability and reliability of Avride’s technology.

Seamless Fuels NYC’s Biggest Race with a City-Wide Carbo Crawl, Exclusive Merch Drop, and Special Offers

New York runs differently. It races, it cheers, it carb-loads, and it celebrates every mile. To celebrate NYC’s big race, Seamless is fueling  runners, spectators, and neighborhoods across all five boroughs with exclusive food deals, limited-edition merch, and special offers that capture the energy – and appetite – of the city.

Here’s how Seamless is powering up New Yorkers this race season:

  • City-Wide Carbo Crawl: Before raceday, it’s all about the carbs, and no one does carbs like New Yorkers. From bagels to pizza to dumplings, Seamless’ Carbo Crawl spotlights the restaurants that keep this city running. From October 20–November 2, Seamless is serving up 25% off orders of $15+ (up to $10 off) from more than 55 iconic NYC restaurants, including Taim Mediterranean Kitchen, Levain, Tacombi, Jack’s Wife Freda, Brooklyn Dumpling Shop, and Di Fara Pizza by Wonder.* A full list of participating restaurants is available below and in the Seamless app.
  • Limited-Edition Run Club Merch: Seamless partnered with Queens native and food-art icon Justin Wu (@HungryArtistNYC) to design exclusive Run Club gear, complete with bold, mouthwatering artwork inspired by NYC’s favorite eats. The collection features cozy crewnecks and custom race-day signs that celebrate New York’s unstoppable spirit. Available starting October 21 at SeamlessRunClub.com, while supplies last. The merch is first come, first serve and no purchase necessary!*
  • And Even More Special Offers! First-time NYC diners can take 26% off their first order of $15+ (up to $15 off) from any restaurant with code RUN26 at checkout.*

From Brooklyn to the Bronx, New Yorkers know how to fuel up and keep moving because when NYC runs, Seamless delivers.

For more information on Seamless, visit Seamless.com or download the Seamless app.

*Full terms and conditions can be found here.

Participating restaurants include: Al Horno’s, Alanza Pizza, Avo – Salads & Bowls, Bagel Box, Baya Bar, Bello & Angelo, Birria-Landia, Bobby Flay Steak, Brett’s Deli, Brooklyn Dumpling Shop, Brooklyn’s Finest Pizza & Restaurant, Clinton St. Baking Company, Detroit Brick Pizza Co, Di Fara Pizza by Wonder, Duzan, Ess-a-Bagel, Fields Good Chicken, Fornino, Fred’s Meat & Bread by Wonder, Gregorys Coffee, Insomnia Cookies, Jack’s Wife Freda, Juice Press, JV Food Hall, Kam Rai Thai, Kin House, Lenny Tan, Levain Bakery, Limesalt, Magnolia Bakery, Manhattan Gourmet Desserts, Melt Shop, Mexology by Ivy Stark, Milk Bar, Miss Yolo’s Tacos, Mori Mori, NY Bakery and Desserts, NY Patisserie, NY Popcorn and Desserts, Panino Rustico, Pastrami Factory, Pret a Manger, Royal Greens, SAMBAZON Acai Bowls & Smoothies, Settepani Bakery, SriPraPhai by Wonder, Smashed NYC, Sushi & Bento by Mr. Lim, Tacombi, Taim Mediterranean Kitchen, Tejas Barbecue by Wonder, Tex’s Chicken and Burgers, The Maiz Project, The Mainstay by Marc Murphy, The Rogue Boba, The Rogue Panda, Vanderbilt Market, Walnut Lane by Jonathan Waxman, Wing Trip, and more.

Grubhub and New York State Latino Restaurant, Bar & Lounge Association Award $100,000 in Grants to Restaurateurs

The funding awarded by the 2025 Rising Restaurateur Grant will help empower Latino-owned food and beverage establishments in New York City 

On Tuesday, October 14, Grubhub and the New York State Latino Restaurant, Bar & Lounge Association (NYSLRBLA) named 10 restaurants from the Bronx, Brooklyn, Manhattan, and Queens as the recipients of the 2025 Rising Restaurateur Grant. Each restaurateur was awarded a $10,000 grant to reinvest back into their small business restaurant that can be used for business operations, staffing, equipment upgrades, marketing, or other critical needs.

“The New York State Latino Restaurant, Bar & Lounge Association is incredibly excited to celebrate the second year of our partnership with Grubhub. For our city’s small and minority-owned restaurants, the Rising Restaurateur grant program is a vital support that enables them to cover essential expenses, invest in growth, and foster innovation. This funding will provide our restaurants with the opportunity to better serve their communities and support positive change in our industry, creating a multiplier effect that will benefit all New Yorkers,” said Sandra Jaquez, president of the New York State Latino Restaurant, Bar & Lounge Association.

Grubhub and NYSLRBLA hosted an award ceremony at Mojitos Restaurant in Queens, where representatives of Grubhub and NYSLRBLA, offered remarks congratulating the local and independent restaurateurs who serve as the backbone of New York City’s local economy. 

Rising Restaurateur is a partnership between Grubhub, an online food delivery marketplace, and NYSLRBLA, a nonprofit organization founded to create opportunities for Latino and minority businesses to succeed in the food and beverage industry. 

“The 2025 Rising Restaurateur grant recipients, like the majority of the restaurants Grubhub serves, are small and medium-sized businesses that play a vital role in neighborhoods and communities across NYC,” said Joshua Bocian, Associate Director of Government Affairs at Grubhub. “At Grubhub, we’re committed to uplifting independent restaurants – they’re the heart of our communities – and it’s meaningful for us to help them grow and continue shaping the city’s diverse food scene.”

The complete list of the 2025 Rising Restaurateur grant recipients includes: 

  • The Bronx
    • Boca Restaurant and Steakhouse
    • El DF Mexican Patio
    • Leche y Miel Restaurant
    • Lena Trattoria
  • Brooklyn
    • Carro Café
    • Gustoso Restaurant
  • Manhattan
    • Isla Bonita
    • Tiny Tapas and Bites
  • Queens
    • Estrella Latina Bar and Grill
    • Riko Peruvian Cuisine (2 locations)

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About New York State Latino Restaurant, Bar & Lounge Association

The NYS Latino Restaurant, Bar & Lounge Association (“NYSLRBLA”) is a 501(c)6 non-profit organization founded for the purpose of helping Hispanic and minority businesses succeed in commerce and industry, particularly, that of the food and beverage industry. NYSLRBLA is one of the largest business organizations of its kind with over 350 restaurant members to date, ranging from individual Latino businessmen/women owning fast food establishments to gourmet larger restaurants to lounges and bars within the tri-state area.

Slept Through that Late Night Food Delivery? Grubhub Snooze Insurance has College Students Covered

The newest, limited-time Grubhub+ Student perk offers a do-over meal for the one that didn’t quite go as planned

Oct. 15, 2025 – We’ve all been there: waking up to a sad bag of food on the doorstep, immediately regretting snoozing through that late-night delivery. No one knows the struggle better than college students — so much so that Grubhub found 72% of college students have missed their late-night delivery order throughout their college career.* It’s giving “oops.” 

Now Grubhub is addressing this college reality with Grubhub Snooze Insurance – a first-of-its-kind perk for Grubhub+ Student diners. It’s basically a second-chance meal delivery for when you just can’t make it to “I’ve arrived with your order.”

A Little Snooze Doesn’t Mean You Lose –  But Don’t Wait!
From pizza to chicken nuggets (we see you, midnight cravings), Grubhub Snooze Insurance gives students a make-up meal to replace the one they slept through. Starting this week through November 1, Grubhub+ Student members can text “DELIVERY” to 1-844-954-OOPS (6677)** every Saturday at 10 a.m. PT / 1 p.m. ET to score a $15 promo code towards their do-over Grubhub meal ($15 order minimum). 

A limited supply of codes drop weekly on a first-come, first-served basis, just in time for the biggest late-night weekend of the year: Halloweekend. So don’t sleep on it, literally. If you snag a code, order fast, as these will go quick!

“We know the drill: students get a late-night craving, place their Grubhub order, and then between studying and late-night hangs, the couch wins and sleep sneaks in,” said Christopher Krautler, Director of Grubhub Consumer Communications and Brand Marketing. “Grubhub Snooze Insurance is about understanding that college life runs on its own schedule. If anyone deserves a second chance at getting that midnight fix, it’s students juggling academics, social life, and sleep.”

Grubhub+ Student is Built for College Life
Snooze Insurance*** joins a lineup of perks built for the realities of student living, available at 400+ partner schools nationwide, including:

  • $0 delivery from off-campus favorites on eligible orders
  • Discounted priority delivery on eligible orders
  • 5% credit back on pickup orders off-campus
  • Flexible payment options that work with or without a meal plan
  • Promo codes, giveaways, and more rewards exclusive for individual campus partners

Grubhub+ Student is free for four years through graduation and fuels students around the clock. To check if your school participates and sign up, visit grubhub.com/about/campus.

For more information about student offerings from Grubhub, follow Grubhub on XInstagramFacebook, or TikTok.

*Source: Grubhub online survey of 1,049 respondents via Dynata in April 2025

**Reply STOP to opt out. Reply HELP for help. Standard message and data rates may apply. Message frequency may vary. We will not share or sell your mobile information with third parties for promotional or marketing purposes

***Terms and fees apply

Block and Grubhub Partner to Scale Restaurant Operations and Enhance Consumer Payment Experience

Square’s native integration and Cash App Pay create seamless experience for both restaurants and diners

DISTRIBUTED-WORK-MODEL/OAKLAND, CA and CHICAGO – October 14, 2025 – Block, Inc. (NYSE: XYZ) today announced a comprehensive partnership with Grubhub that upgrades restaurants’ food ordering ecosystem through an integration with Square’s point-of-sale system and the addition of Cash App Pay as a payment option for Grubhub customers. This partnership demonstrates the power of Block’s ecosystem to solve pain points for both restaurants and customers, while expanding access to millions of potential customers for restaurants.

The integration introduces two key features to the food ordering landscape. First, Square’s integration with Grubhub, announced at Square Releases last week, helps eliminate operational complexity for restaurants by enabling them to manage all orders directly through their Square point-of-sale system. Second, the addition of Cash App Pay as a payment option gives millions of Grubhub customers more flexibility in how they pay for their orders.

“At Grubhub, we’re always looking for ways to help restaurants simplify operations and reach more diners,” said Howard Migdal, CEO at Grubhub. “By integrating directly with Square’s point-of-sale system, we’re removing friction for restaurants so they can manage all their orders in one place, streamline kitchen workflows, and keep menus up to date with ease. And with the addition of Cash App Pay, we’re giving diners even more flexibility and convenience at checkout — all while helping restaurants tap into a new audience of potential customers.”

Square’s seamless Grubhub integration enables restaurants to:

  • Manage all orders directly through their Square POS system, eliminating the need for additional tablets
  • Control menus, modifiers, and inventory across channels from a single dashboard
  • Send orders directly to the kitchen, reducing errors and streamlining operations
  • Access Instant Payouts to maintain steady cash flow
  • Reach millions of Grubhub customers while maintaining operational efficiency

The integration of Cash App Pay provides diners with:

  • A new seamless payment option when checking out on Grubhub
  • Special offers and promotions for Cash App Pay customers
  • Enhanced payment flexibility and convenience

“This partnership showcases Block’s unique ability to drive value for both sellers and customers by serving both sides of the counter,” said Nick Molnar, Global Head of Sales and Marketing at Block. “By uniting Square’s operational capabilities with Cash App’s flexible payment technology, we’re creating a commerce ecosystem that benefits everyone, where restaurants can focus on delivering quality while giving customers more ways to pay.”

This partnership underscores both Grubhub’s and Block’s commitment to innovation, supporting sellers and customers with intuitive technology that makes both running a business and paying for services easier – strengthening local communities in the process. 

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Block, Inc.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

The Product Dish: Enhancing Flexibility of Item Restrictions within the Corporate Admin Portal

To showcase the product innovation work that Grubhub’s Product teams are supporting, we’re taking a closer look at the technology and product projects that improve the way customers, merchants, and partners connect through Grubhub.

Grubhub launched a comprehensive Item Restriction feature that gives corporate clients increased control over how their meal program funds are utilized. Prior to launching this feature, admins could not set restrictions on categories such as groceries and snacks, household supplies, alcohol, and other non-food items.

This new capability was informed by extensive Voice of Customer research involving 50+ corporate clients representing over $250 million in gross food sales, many of whom were at risk of churn due to the lack of spending controls. These enterprise accounts drive significant “restricted” budget activation, accounting for more than 50 percent of line of credit gross food sales in 2023/2024, demonstrating strong demand for customizable meal program parameters.

This increased flexibility of item restriction helps ensure company-funded orders align with corporate policies while maintaining employee satisfaction and program engagement. By introducing item-level restrictions alongside existing merchant controls, Grubhub is the only platform providing both merchant and item-level meal credit restrictions, creating a key competitive differentiation in the corporate dining space.

What’s new?

This new capability allows administrators to restrict purchases of non-food items, groceries and snacks, household supplies, durable goods, and over-the-counter products—ensuring corporate meal benefits are used as intended. Key updates include:

  • Comprehensive Item Categorization: We’ve enabled tax category tagging across 95% of marketplace items, classifying them into restriction-eligible categories to enable precise policy enforcement without manual merchant intervention.
  • Compliance and Audit Readiness: The feature supports regulatory requirements across industries like financial services, healthcare, and collegiate athletics by proactively blocking prohibited purchases and providing care agents with full restriction visibility for streamlined case resolution.

What’s next?

Looking ahead, the Grubhub Product team is exploring opportunities to bring these flexible item restriction capabilities to campus business units, with planned support across all platforms including web, mobile web, iOS, and Android. This expansion would further strengthen Grubhub’s position in the institutional dining space.

Want to be part of the magic behind our product launches? Explore our open Product roles here!

Grubhub and National ACE to Award $485,000 in Grants Through Restaurant Accelerator and Community Fund Grant

Grubhub and the National Asian/Pacific Islander American Chamber of Commerce and Entrepreneurship (National ACE), are proud to announce the opening of applications for the 2025 Restaurant Accelerator and Community Fund Grant, a program made possible by grant support from the Grubhub Community Fund.

From October 1 to October 24, small, independent restaurants across the United States can apply for the chance to join a program designed to spark growth, innovation, and long-term success. Applicants who attend at least three of National ACE’s expert-led virtual Restaurant Accelerator sessions in November will be eligible to receive a $5,000 Community Fund Grant to invest directly in their business.

The program is open to U.S.-based small, for-profit restaurants that are currently operational and licensed in food preparation and service. While the grant is open to all eligible businesses, we encourage Asian American and Pacific Islander restaurateurs operating in economically disadvantaged areas to apply. For a full list of eligibility requirements, please visit: nationalace.org.

Important Dates

● Registration Opens: Oct 1, 2025

● Registration Deadline: Oct 24, 2025

● Virtual Accelerator Sessions: Nov 4, 12, 18 & 25, 2025

● Grant Recipients Announced: Nov 25, 2025

This partnership builds on the lasting impact of Grubhub and National ACE’s shared commitment to small business success. Through National ACE’s Small Business Fund, the organizations distributed $1.3 million in grants to 170 businesses in 2024 alone, providing critical support amid ongoing economic challenges. Since 2021, over $9 million in grants have empowered entrepreneurs in the communities that need it most – a testament to the strength and impact of this partnership.

“Independent restaurants are vital to the success of local economies,” said Brianna Morris, Associate Director of Community Impact at Grubhub. “By partnering with National ACE, we’re combining funding with hands-on training to help small businesses build resilience, expand their reach, and position themselves for long-term growth.”

Chiling Tong, President and CEO of National ACE, added: “Our collaboration with Grubhub demonstrates the power of partnership in driving economic growth. Together, we are equipping small business owners with both the capital and the expertise they need to scale, strengthen operations, and create lasting impact in their communities.”

Restaurant owners can learn more and apply at https://www.nationalace.org/2025-restaurant-accelerator-grant.

Grubhub Marks Hunger Action Month by Expanding Support to Combat Food Insecurity in Chicago and New York City

At Grubhub, closing the hunger gap is a key focus of our community impact efforts. Through the Grubhub Community Fund, we work to reduce food insecurity, recover and redirect food that would otherwise go to waste, and support the organizations leading this fight. 

This September, in recognition of Hunger Action Month, we deepened our impact in New York City and Chicago with volunteer events, matching grants, and ongoing support for the Food Bank for New York City and Greater Chicago Food Depository — two organizations that each partner with 800+ pantries and community groups to reach families in need. Together, more than 110 Grubhub employees packed over 20,000 pounds of food, and the Grubhub Community Fund amplified their efforts with $100,000 in matching grants across both cities.

“After years of partnering with the Food Bank for NYC and the Greater Chicago Food Depository during Hunger Action Month, I’m proud we continue to find new ways to strengthen these relationships and drive meaningful impact to combat food insecurity,” said Brianna Morris, associate director of community impact at Grubhub. “Launching employee volunteer days in both NYC and Chicago has been especially rewarding. It’s inspiring to see our team step into the community, lend a hand, and deepen their understanding of the difference this work makes to help close the hunger gap.” 

Across our offices, teams rolled up their sleeves for volunteer days that brought employees into the heart of the fight against food insecurity. In New York, employees gathered at Food Bank For NYC’s Distribution Center in the Bronx, and in Chicago, they headed to the Greater Chicago Food Depository headquarters — repacking food at both organizations. Together, these efforts helped ensure thousands of meals reached families, seniors, and individuals who needed them most.

“The Grubhub Community Fund plays a powerful role in fighting food insecurity,” said Leslie Gordon, President and CEO of Food Bank For NYC. “Their commitment to our mission and continued support of our member agency network is especially visible during Hunger Action Month but felt and appreciated by Food Bank For NYC and our clients every day.”

In addition to hands-on support, the Grubhub Community Fund provided $50,000 matching grants to both organizations — doubling last year’s support in Chicago and powering Food Bank For NYC’s September fundraising campaign. These funds helped strengthen programmatic and operational efforts like community outreach, prepared meals programs, and distribution to local shelters supporting newly arrived migrant families.

“We are deeply grateful for the ongoing support and partnership of Grubhub, particularly in this moment of heightened need,” said Kate Maehr, Executive Director and CEO of the Greater Chicago Food Depository. “The generous support from the Grubhub Community Fund is a true reflection of our shared commitment to uplifting local communities and ensuring that no neighbor goes hungry. Together, we are making a difference.”

With the support of the Grubhub Community Fund, we’re proud to stand alongside organizations like Food Bank for NYC and the Greater Chicago Food Depository as they lead the fight against hunger. Together, we’re taking meaningful action – through funding, partnership, and hands-on volunteerism – to help close the hunger gap in the communities we call home.

*The Grubhub Community Fund is a donor-advised fund at a national sponsoring organization. The Fund is funded by diner donations that come through our Donate the Change round-up feature within the Grubhub app and website. Grubhub matches contributions up to $4 million each year on eligible Grubhub+ orders.