Slept Through that Late Night Food Delivery? Grubhub Snooze Insurance has College Students Covered

The newest, limited-time Grubhub+ Student perk offers a do-over meal for the one that didn’t quite go as planned

Oct. 15, 2025 – We’ve all been there: waking up to a sad bag of food on the doorstep, immediately regretting snoozing through that late-night delivery. No one knows the struggle better than college students — so much so that Grubhub found 72% of college students have missed their late-night delivery order throughout their college career.* It’s giving “oops.” 

Now Grubhub is addressing this college reality with Grubhub Snooze Insurance – a first-of-its-kind perk for Grubhub+ Student diners. It’s basically a second-chance meal delivery for when you just can’t make it to “I’ve arrived with your order.”

A Little Snooze Doesn’t Mean You Lose –  But Don’t Wait!
From pizza to chicken nuggets (we see you, midnight cravings), Grubhub Snooze Insurance gives students a make-up meal to replace the one they slept through. Starting this week through November 1, Grubhub+ Student members can text “DELIVERY” to 1-844-954-OOPS (6677)** every Saturday at 10 a.m. PT / 1 p.m. ET to score a $15 promo code towards their do-over Grubhub meal ($15 order minimum). 

A limited supply of codes drop weekly on a first-come, first-served basis, just in time for the biggest late-night weekend of the year: Halloweekend. So don’t sleep on it, literally. If you snag a code, order fast, as these will go quick!

“We know the drill: students get a late-night craving, place their Grubhub order, and then between studying and late-night hangs, the couch wins and sleep sneaks in,” said Christopher Krautler, Director of Grubhub Consumer Communications and Brand Marketing. “Grubhub Snooze Insurance is about understanding that college life runs on its own schedule. If anyone deserves a second chance at getting that midnight fix, it’s students juggling academics, social life, and sleep.”

Grubhub+ Student is Built for College Life
Snooze Insurance*** joins a lineup of perks built for the realities of student living, available at 400+ partner schools nationwide, including:

  • $0 delivery from off-campus favorites on eligible orders
  • Discounted priority delivery on eligible orders
  • 5% credit back on pickup orders off-campus
  • Flexible payment options that work with or without a meal plan
  • Promo codes, giveaways, and more rewards exclusive for individual campus partners

Grubhub+ Student is free for four years through graduation and fuels students around the clock. To check if your school participates and sign up, visit grubhub.com/about/campus.

For more information about student offerings from Grubhub, follow Grubhub on XInstagramFacebook, or TikTok.

*Source: Grubhub online survey of 1,049 respondents via Dynata in April 2025

**Reply STOP to opt out. Reply HELP for help. Standard message and data rates may apply. Message frequency may vary. We will not share or sell your mobile information with third parties for promotional or marketing purposes

***Terms and fees apply

Block and Grubhub Partner to Scale Restaurant Operations and Enhance Consumer Payment Experience

Square’s native integration and Cash App Pay create seamless experience for both restaurants and diners

DISTRIBUTED-WORK-MODEL/OAKLAND, CA and CHICAGO – October 14, 2025 – Block, Inc. (NYSE: XYZ) today announced a comprehensive partnership with Grubhub that upgrades restaurants’ food ordering ecosystem through an integration with Square’s point-of-sale system and the addition of Cash App Pay as a payment option for Grubhub customers. This partnership demonstrates the power of Block’s ecosystem to solve pain points for both restaurants and customers, while expanding access to millions of potential customers for restaurants.

The integration introduces two key features to the food ordering landscape. First, Square’s integration with Grubhub, announced at Square Releases last week, helps eliminate operational complexity for restaurants by enabling them to manage all orders directly through their Square point-of-sale system. Second, the addition of Cash App Pay as a payment option gives millions of Grubhub customers more flexibility in how they pay for their orders.

“At Grubhub, we’re always looking for ways to help restaurants simplify operations and reach more diners,” said Howard Migdal, CEO at Grubhub. “By integrating directly with Square’s point-of-sale system, we’re removing friction for restaurants so they can manage all their orders in one place, streamline kitchen workflows, and keep menus up to date with ease. And with the addition of Cash App Pay, we’re giving diners even more flexibility and convenience at checkout — all while helping restaurants tap into a new audience of potential customers.”

Square’s seamless Grubhub integration enables restaurants to:

  • Manage all orders directly through their Square POS system, eliminating the need for additional tablets
  • Control menus, modifiers, and inventory across channels from a single dashboard
  • Send orders directly to the kitchen, reducing errors and streamlining operations
  • Access Instant Payouts to maintain steady cash flow
  • Reach millions of Grubhub customers while maintaining operational efficiency

The integration of Cash App Pay provides diners with:

  • A new seamless payment option when checking out on Grubhub
  • Special offers and promotions for Cash App Pay customers
  • Enhanced payment flexibility and convenience

“This partnership showcases Block’s unique ability to drive value for both sellers and customers by serving both sides of the counter,” said Nick Molnar, Global Head of Sales and Marketing at Block. “By uniting Square’s operational capabilities with Cash App’s flexible payment technology, we’re creating a commerce ecosystem that benefits everyone, where restaurants can focus on delivering quality while giving customers more ways to pay.”

This partnership underscores both Grubhub’s and Block’s commitment to innovation, supporting sellers and customers with intuitive technology that makes both running a business and paying for services easier – strengthening local communities in the process. 

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Block, Inc.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

The Product Dish: Enhancing Flexibility of Item Restrictions within the Corporate Admin Portal

To showcase the product innovation work that Grubhub’s Product teams are supporting, we’re taking a closer look at the technology and product projects that improve the way customers, merchants, and partners connect through Grubhub.

Grubhub launched a comprehensive Item Restriction feature that gives corporate clients increased control over how their meal program funds are utilized. Prior to launching this feature, admins could not set restrictions on categories such as groceries and snacks, household supplies, alcohol, and other non-food items.

This new capability was informed by extensive Voice of Customer research involving 50+ corporate clients representing over $250 million in gross food sales, many of whom were at risk of churn due to the lack of spending controls. These enterprise accounts drive significant “restricted” budget activation, accounting for more than 50 percent of line of credit gross food sales in 2023/2024, demonstrating strong demand for customizable meal program parameters.

This increased flexibility of item restriction helps ensure company-funded orders align with corporate policies while maintaining employee satisfaction and program engagement. By introducing item-level restrictions alongside existing merchant controls, Grubhub is the only platform providing both merchant and item-level meal credit restrictions, creating a key competitive differentiation in the corporate dining space.

What’s new?

This new capability allows administrators to restrict purchases of non-food items, groceries and snacks, household supplies, durable goods, and over-the-counter products—ensuring corporate meal benefits are used as intended. Key updates include:

  • Comprehensive Item Categorization: We’ve enabled tax category tagging across 95% of marketplace items, classifying them into restriction-eligible categories to enable precise policy enforcement without manual merchant intervention.
  • Compliance and Audit Readiness: The feature supports regulatory requirements across industries like financial services, healthcare, and collegiate athletics by proactively blocking prohibited purchases and providing care agents with full restriction visibility for streamlined case resolution.

What’s next?

Looking ahead, the Grubhub Product team is exploring opportunities to bring these flexible item restriction capabilities to campus business units, with planned support across all platforms including web, mobile web, iOS, and Android. This expansion would further strengthen Grubhub’s position in the institutional dining space.

Want to be part of the magic behind our product launches? Explore our open Product roles here!

Grubhub and National ACE to Award $485,000 in Grants Through Restaurant Accelerator and Community Fund Grant

Grubhub and the National Asian/Pacific Islander American Chamber of Commerce and Entrepreneurship (National ACE), are proud to announce the opening of applications for the 2025 Restaurant Accelerator and Community Fund Grant, a program made possible by grant support from the Grubhub Community Fund.

From October 1 to October 24, small, independent restaurants across the United States can apply for the chance to join a program designed to spark growth, innovation, and long-term success. Applicants who attend at least three of National ACE’s expert-led virtual Restaurant Accelerator sessions in November will be eligible to receive a $5,000 Community Fund Grant to invest directly in their business.

The program is open to U.S.-based small, for-profit restaurants that are currently operational and licensed in food preparation and service. While the grant is open to all eligible businesses, we encourage Asian American and Pacific Islander restaurateurs operating in economically disadvantaged areas to apply. For a full list of eligibility requirements, please visit: nationalace.org.

Important Dates

● Registration Opens: Oct 1, 2025

● Registration Deadline: Oct 24, 2025

● Virtual Accelerator Sessions: Nov 4, 12, 18 & 25, 2025

● Grant Recipients Announced: Nov 25, 2025

This partnership builds on the lasting impact of Grubhub and National ACE’s shared commitment to small business success. Through National ACE’s Small Business Fund, the organizations distributed $1.3 million in grants to 170 businesses in 2024 alone, providing critical support amid ongoing economic challenges. Since 2021, over $9 million in grants have empowered entrepreneurs in the communities that need it most – a testament to the strength and impact of this partnership.

“Independent restaurants are vital to the success of local economies,” said Brianna Morris, Associate Director of Community Impact at Grubhub. “By partnering with National ACE, we’re combining funding with hands-on training to help small businesses build resilience, expand their reach, and position themselves for long-term growth.”

Chiling Tong, President and CEO of National ACE, added: “Our collaboration with Grubhub demonstrates the power of partnership in driving economic growth. Together, we are equipping small business owners with both the capital and the expertise they need to scale, strengthen operations, and create lasting impact in their communities.”

Restaurant owners can learn more and apply at https://www.nationalace.org/2025-restaurant-accelerator-grant.

Grubhub Marks Hunger Action Month by Expanding Support to Combat Food Insecurity in Chicago and New York City

At Grubhub, closing the hunger gap is a key focus of our community impact efforts. Through the Grubhub Community Fund, we work to reduce food insecurity, recover and redirect food that would otherwise go to waste, and support the organizations leading this fight. 

This September, in recognition of Hunger Action Month, we deepened our impact in New York City and Chicago with volunteer events, matching grants, and ongoing support for the Food Bank for New York City and Greater Chicago Food Depository — two organizations that each partner with 800+ pantries and community groups to reach families in need. Together, more than 110 Grubhub employees packed over 20,000 pounds of food, and the Grubhub Community Fund amplified their efforts with $100,000 in matching grants across both cities.

“After years of partnering with the Food Bank for NYC and the Greater Chicago Food Depository during Hunger Action Month, I’m proud we continue to find new ways to strengthen these relationships and drive meaningful impact to combat food insecurity,” said Brianna Morris, associate director of community impact at Grubhub. “Launching employee volunteer days in both NYC and Chicago has been especially rewarding. It’s inspiring to see our team step into the community, lend a hand, and deepen their understanding of the difference this work makes to help close the hunger gap.” 

Across our offices, teams rolled up their sleeves for volunteer days that brought employees into the heart of the fight against food insecurity. In New York, employees gathered at Food Bank For NYC’s Distribution Center in the Bronx, and in Chicago, they headed to the Greater Chicago Food Depository headquarters — repacking food at both organizations. Together, these efforts helped ensure thousands of meals reached families, seniors, and individuals who needed them most.

“The Grubhub Community Fund plays a powerful role in fighting food insecurity,” said Leslie Gordon, President and CEO of Food Bank For NYC. “Their commitment to our mission and continued support of our member agency network is especially visible during Hunger Action Month but felt and appreciated by Food Bank For NYC and our clients every day.”

In addition to hands-on support, the Grubhub Community Fund provided $50,000 matching grants to both organizations — doubling last year’s support in Chicago and powering Food Bank For NYC’s September fundraising campaign. These funds helped strengthen programmatic and operational efforts like community outreach, prepared meals programs, and distribution to local shelters supporting newly arrived migrant families.

“We are deeply grateful for the ongoing support and partnership of Grubhub, particularly in this moment of heightened need,” said Kate Maehr, Executive Director and CEO of the Greater Chicago Food Depository. “The generous support from the Grubhub Community Fund is a true reflection of our shared commitment to uplifting local communities and ensuring that no neighbor goes hungry. Together, we are making a difference.”

With the support of the Grubhub Community Fund, we’re proud to stand alongside organizations like Food Bank for NYC and the Greater Chicago Food Depository as they lead the fight against hunger. Together, we’re taking meaningful action – through funding, partnership, and hands-on volunteerism – to help close the hunger gap in the communities we call home.

*The Grubhub Community Fund is a donor-advised fund at a national sponsoring organization. The Fund is funded by diner donations that come through our Donate the Change round-up feature within the Grubhub app and website. Grubhub matches contributions up to $4 million each year on eligible Grubhub+ orders.

Grubhub and Nourishing Hope Expand Partnership to Combat Food Insecurity Across Chicago

CHICAGO, IL –  Grubhub, a leading U.S. ordering and delivery marketplace, has expanded its partnership with Nourishing Hope, one of Chicago’s leading hunger relief and social service organizations, to support families facing food insecurity in some of the city’s most underserved neighborhoods.

Since 2021, Grubhub has been one of Nourishing Hope’s largest corporate partners, donating more than 150 hours of employee volunteer time and contributing over $1.15 million through the Grubhub Community Fund to support the organization’s expanding programs. The most recent Grubhub Community Fund grant, which supported the donation of a delivery truck, marks a significant investment in operational infrastructure that will accelerate the growth of Nourishing Hope’s Online Market program.

As part of this investment, the newly donated delivery truck will be on-site at the Chicago Cubs’ inaugural Oktoberfest, taking place September 19–21 at the Toyota Camry Lot in Wrigleyville. In partnership with the Cubs, Nourishing Hope will be collecting nonperishable food donations throughout the three-day event, with fans encouraged to drop off items at the Nourishing Hope tent.

“We’re honored to partner with Grubhub to bring greater food access to families across Chicago. This partnership helps us reach more people with not just food, but the support and consistency they deserve,” says Drew Moran, chief development officer of Nourishing Hope.

The truck will play a vital role in scaling the Online Market, a flexible and user-friendly grocery ordering platform that allows individuals and families to place orders online and pick them up at times and locations that are convenient for them. This expansion builds on foundational support from the Grubhub Community Fund, which provided a grant to Nourishing Hope for the Online Market program. With this new vehicle, Nourishing Hope will be able to expand to six new community partners this calendar year — particularly on Chicago’s South and West sides — and complete over 15,000 Online Market orders, representing nearly a 50% increase compared to the previous year.

This logistical capacity is key to ensuring timely, reliable food access as Nourishing Hope continues to expand into new neighborhoods. The Online Market program is designed to reduce barriers and meet people where they are, offering a dignified and dependable source of fresh, nutritious food.

We see here how when two mission-aligned organizations combine their strengths, it’s possible to create sustainable solutions to hunger. Together, Nourishing Hope and Grubhub are working to remove systemic barriers to nourishment and expand access across the city.

Since 2004, Grubhub has invested in the communities where it operates, with a focus on its hometown of Chicago, to successfully scale community impact efforts and partnerships while making strategic investments to help neighbors thrive.

“We’re proud to deepen our partnership with Nourishing Hope by providing the vehicle support needed to expand their Online Market program. This investment is about more than transportation — it’s about ensuring families across Chicago, especially on the South and West Sides, have reliable access to fresh, nutritious food. At Grubhub, we’re committed to tackling food insecurity with solutions that deliver access, stability, and lasting community impact,” said Brianna Morris, associate director of community impact, Grubhub.

About Grubhub

Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features over 415,000 merchants in more than 4,000 U.S. cities.

About Nourishing Hope

Nourishing Hope is one of the largest and longest-operating hunger relief organizations in Chicago, providing the equivalent of more than 4.5 million meals annually. Serving with dignity and respect, the organization’s mission is Nourishing Hope through food, mental health and social services so that all neighbors can thrive. Through walk-in food pantries, online ordering, home delivery, and health-focused partnerships, Nourishing Hope removes barriers to support services — providing food for today, and hope for tomorrow.

 

Voices of Grubhub: Ali Motto, Senior Director of Product Operations, Design Operations & UXR, on Turning Feedback into Strategy and Building Processes that Fuel Collaboration and Accelerate Execution

To spotlight different perspectives and give an inside look at Grubhub, we’re highlighting leaders from across the organization. This month, we sat down with Ali Motto, Senior Director of Product Operations, Design Operations & UXR, to hear how she’s transforming product planning and alignment, amplifying the customer voice, and building trust across teams.

A quick round to get to know Ali:

  • Favorite Grubhub order: Chicken parm with a side of rigatoni from Previti Pizza on Long Island. When I moved to a new town and realized it was still in my delivery range, I was absolutely thrilled.
  • Book you’ve read recently that you’d recommend: Good Inside by Dr. Becky Kennedy. As a toddler parent, it’s become my go-to manual. It’s completely reframed how I approach tough conversations and situations with my kids while also reinforcing the importance of taking care of myself along the way.
  • Coffee or tea: Coffee 100%. I’m the person who will walk through a snowstorm holding an iced coffee. My go-to is an iced caramel latte with almond milk.
  • Favorite way to unwind after a busy week: Either a workout class—I love F45 and SoulCycle—or a dinner with my husband if we can get a babysitter!
  • Favorite productivity hack: I am a handwritten list person through and through. There is nothing more satisfying than crossing something off with a pen. It keeps me focused and gives me a real sense of progress.
  • A typical work day: I usually start before 6 a.m. with a workout, then it is the morning rush of getting my kids ready and dropping them off at childcare. After that, it is a full day of meetings, planning, and deliverables before it’s shifting back into mom mode in the evening. Once my kids are asleep, I’ll usually log back on to continue working for a bit before winding down for the night and watching a documentary with my husband.
  • Weekend routine: Weekends are my family time. I try to be fully present with my kids, taking them to the park, birthday parties, or even Home Depot, which they love. In the summer, we love taking the water taxi around the harbor which has become a special tradition of ours. Once they’re in bed, I’ll do something like listen to a book on Audible while doing laundry. If you can’t tell yet by my answers, I am not great at sitting still.

You’ve had an impressive career in product operations across some major tech companies — Google, Uber, Etsy, and now Grubhub. What initially drew you to product operations, and how did you end up at Grubhub?
My interest in product operations started over a decade ago in college when I worked for Jerry Colonna, a venture capitalist and executive coach. Many of his clients were tech CEOs, and that sparked my curiosity about the industry.

After graduation, I joined Etsy, where I bridged the gap between product teams and sellers — translating launches and advocating for seller needs. That experience cemented my love for product and set me on a path of learning: at Google, I supported global Virtual Reality product launches; at Uber, I built cross-domain processes; and at Better, I created the first Product Operations PMO team, scaling it from one to 13. Each move allowed me to work with great teams, tackle new challenges, and expand my toolkit.

Over three years ago, I came to Grubhub, drawn by the challenge of a three-sided marketplace and the people. Our kind, collaborative culture makes us faster and better — solving problems is easier, alignment comes quicker, and the work itself feels more meaningful when you genuinely enjoy the people you work with.

Your role spans Product Operations, Design Operations, and UXR — that’s a lot of ground to cover. Can you walk us through what each of these areas involves and how they work together?
It is definitely a wide scope, but that’s what makes it exciting. Each of these areas plays a different role, but they are deeply connected in how we build and launch products.

  • Product Operations is about creating the frameworks, processes, and rhythms that give our product teams clarity and discipline. That includes planning cycles, product brief templates, launch readiness, go-to-market playbooks, tracking adoption, and integrating AI tooling to streamline workflows and enhance decision-making.
  • Design Operations makes sure our design teams can move quickly and consistently across the product development lifecycle, whether that means giving them access to new AI tools or creating standardized ways of working.
  • User Experience Research helps us keep the customer at the center of everything. UXR uncovers needs, tests concepts, and ensures that our solutions resonate in the real world.

Together, these three areas function like parts of the same engine. UXR grounds us in customer insights, Design Ops scales and supports the design function, and Product Ops connects strategy to execution. It is less about three separate functions and more about one operating model that helps Product, Design, and Engineering deliver the right things in the right way at the right time.

You lead what you call “the connective tissue” between Product, Design, Engineering, and other cross-functional partners. What does that actually look like day-to-day?
My team owns the product roadmap process and partners with Engineering on capacity management to ensure priorities match resources. We drive alignment through quarterly and annual strategy decks and build visibility with newsletters, demo days, and release channels that show our entire organization what’s being built and launched.

We also make sure insights from cross-functional partners feed into the roadmap so everyone is working from the same playbook. No two days are alike — one might be spent in Jira planning, the next developing a new go-to-market playbook. At the core, my team is the glue that connects the moving parts so others can focus on delivering great products.

What’s something about Product Operations that most people at Grubhub might not realize or understand?
A lot of what we do happens behind the scenes. If we are doing our jobs well, things just feel seamless. Planning runs smoothly, launches happen on time, and everyone feels aligned on priorities. What people may not see is the coordination, framework building, and cross-functional alignment it takes to make that possible.

And Product Ops is not just about process for the sake of process. We are here to make sure the right work is resourced, customer insights shape the roadmap, and every launch has measurable impact. When we are at our best, people may not even realize Product Ops is behind it — things simply work the way they should.

One of your biggest achievements has been completely revamping how we plan our PDE roadmap at Grubhub. Can you tell us about that transformation?
When I joined over three years ago, roadmap planning across Product, Design, and Engineering was siloed — with different tools, approaches, and tracking methods. We lacked a clear view of priorities, and cross-functional teams struggled to anticipate what was coming or where to give input.

We completely redesigned the process: standardizing the planning cycle and timeline, creating a single source of truth in Jira, adding capacity checks with leadership and Engineering, and building transparency through quarterly/annual strategy decks and knowledge sharing anchored in UXR and data.

The result is a disciplined, consistent roadmap process tied directly to customer needs and business priorities. Leaders see the big picture, teams plan effectively, and launches happen with alignment. 

Is there a particular project or initiative you’re working on right now that you’re most excited about?
I am genuinely excited about the work we are doing with Wonder. From the start, it has felt energizing and collaborative. One of the first things my team did was adapt our product brief template for their product growth team so they had a consistent framework to define and evaluate initiatives. Now, we are bringing our planning cycles together for the first time, which is a huge step toward shared roadmaps and priorities.

What excites me most is how much we are learning from each other. Wonder brings a startup-like pace and perspective, and we bring systems and processes that create clarity at scale. Aligning those strengths is not just about process — it is about creating a shared foundation for how we build products. It really feels like a “two brains are better than one” moment, and I cannot wait to see what more we can accomplish together.

What’s the best piece of advice you’ve ever gotten, and how has it stuck with you as a leader?
I’ve worked with the same career coach, Burju Erdem, for over five years, and her constant reminder of the power of gratitude and affirmation has shaped how I lead. I try to listen deeply, solve problems, celebrate wins, and recognize contributions, which builds the trust that makes both structure and creativity possible. When people feel valued, they’re more willing to take risks, fail fast, and keep moving. Gratitude and kindness create the environment for technical and creative work without fear of mistakes, while process provides clarity — but it’s trust that makes those systems work and fuels innovation.

If you could have any other job in the company for a day, what would it be and why?
I would love to spend a day in PR. In a way, I already joke that I am the internal PR rep for Product, Design, and Analytics, but I have always been fascinated by how storytelling and messaging shape how people perceive a company and its products.

Grubhub’s Teaming Up with Burq to Expand Nationwide Delivery Services

New partnership brings Grubhub’s delivery capabilities to thousands of Burq’s merchants across the U.S.

CHICAGO – September 16, 2025 — Grubhub is growing its delivery offering through a new partnership with Burq, a leading provider of last-mile logistics. This collaboration extends Grubhub’s reach, giving thousands of Burq’s merchants access to one of the largest same-day delivery networks in the country.  

With Grubhub now directly integrated into Burq’s platform, merchants can streamline their delivery operations and tap into a trusted, professional fleet that powers millions of deliveries each month – across categories like food, groceries, flowers, and auto parts.

Now built directly into the Burq platform, Grubhub offers merchants access to:

  • Real-time quotes and reliable fulfillment
  • Competitive, dynamic pricing – passing on savings to merchants for Grubhub’s lower-cost deliveries
  • Seamless access with no extra setup required for eligible merchants in supported industries and markets

“Partnering with Grubhub strengthens our network and gives merchants more flexibility, coverage, and confidence in every delivery,” said Burq Co-founder, Salman Habib. “It’s about simplifying delivery, scaling smarter, and making life easier for the businesses we serve.”

Merchants today are expected to manage multiple providers, sync platforms, and meet rising consumer expectations – all while controlling costs. This partnership addresses those challenges head-on. 

“We know managing delivery today can be complicated – that’s why we’re excited to partner with Burq. Their platform makes it easier for merchants to customize workflows, automate fulfillment, and offer real-time delivery options,” said Stephanie Grammel, Director of Integrations & Solutions at Grubhub. “Through this partnership, Burq’s merchants can now tap into Grubhub’s trusted nationwide delivery network — without sacrificing the flexibility and control they need to run their business on their terms.” 

This partnership is another example of Grubhub’s commitment to expanding its delivery offering to bring convenience to as many merchants – and customers – as possible.

After a successful pilot, Grubhub’s delivery offering will soon be available nationwide to Burq merchants in all U.S. markets where Grubhub operates. As the partnership expands, Grubhub and Burq are focused on continuing to drive efficiency, simplify logistics, and grow merchant access to best-in-class delivery solutions.

About Grubhub
Grubhub is a leading U.S. ordering and delivery marketplace dedicated to connecting customers with their favorite local restaurants, merchants and convenience retailers. Grubhub elevates online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Part of Wonder Group, Grubhub features 400,000 merchants in over 4,000 U.S. cities.

About Burq
Burq is a leading provider of last-mile delivery solutions, helping businesses of all sizes streamline operations, scale services, and elevate the customer experience. With customizable workflows, access to a vast delivery network, and smart tools that simplify logistics, Burq gives businesses the flexibility and insights they need to grow and the trusted partner they rely on to deliver success. For more information, please visit burqup.com.

The Product Dish: Expanding Grubhub’s On- and Off-Campus Dining Through Red Card Athletics Integration

To showcase the product innovation work that Grubhub’s Product teams are supporting, we’re taking a closer look at the technology and product projects that improve the way customers, merchants, and partners connect through Grubhub.

Grubhub and Red Card Athletics launched a new partnership that allows student athletes to use their Red Card funds at dietitian-approved restaurants through the Grubhub platform. Red Card is a leader in mobile technology that helps athletic departments feed their athletes, track food, and stay on budget, currently working with more than 100 athletic departments across the country. 

By integrating with Grubhub’s platform, this partnership gives athletes more access and convenience, enabling them to use their Red Card funds both on and off campus. Historically, Red Card usage required on-premise hardware at participating merchants, limiting adoption and merchant choice. 

What’s new?

We’ve unlocked new product capabilities by adding Red Card Athletics as a new tender type in Grubhub, enabling on-campus and off-campus ordering for student-athletes, with streamlined onboarding, no hardware requirements, and Grubhub+ benefits. Key updates include: 

  • Enhanced Onboarding Flows: We’ve introduced tailored setup guides in both the Grubhub and Red Card apps for account linking, campus affiliation, and payment activation. We’ve also streamlined the EDU email verification process to ensure athlete eligibility and secure fund access.
  • On-Campus and Off-Campus Flexibility: The integration now works across campus dining programs and local off-campus merchants, giving athletes more choice while maintaining school-approved merchant lists.
  • Geo-Triggered Experience: Students at affiliated campuses receive targeted offers and complimentary Grubhub+ access to encourage personal fund usage, organic discovery, and activation beyond the initial student-athlete scope of the partnership.

How does it work?

The real-time payments integration allows the Red Card tender to be used as a payment method for food and beverages at approved merchants already integrated on the Grubhub platform, helping support hungry athletes with food at all hours of the day in their busy schedule.

  • Student-athletes receive funds allocated from their team and can view real-time balances and accepting locations within the Red Card app. They securely add their Red Card number to their Grubhub account, and when ordering meals, they can select Red Card as their payment method at checkout at dietitian-approved locations. All Red Card Athletes receive complimentary GH+ benefits as part of the partnership benefit.
  • For Athletics Directors and Dietitians, the Red Card dashboard simplifies the process of building, customizing, and distributing meal funds to athletes. It enables compliant food options from on- or off-campus locations without requiring new hardware or extra maintenance, while integrating ordering data and receipts for greater visibility into spending and nutrition. The system also supports tax-exempt certifications, ensuring compliance and maximizing the value of allocated funds.
  • Merchants and Dining Teams benefit from a new rush of captive funds that were previously unavailable with a purely digital integration, while reducing the need for extra hardware or manual receipt collection. On-campus dining locations now have Red Card orders fully integrated into Grubhub’s POS and order flow, eliminating secondary tablets and custom processes. Approved off-campus restaurants are also listed in the app for pickup and delivery, with payments automatically integrated into existing accounting systems.

What’s next?

The Grubhub Product teams are constantly seeking to deliver a revolutionary dining experience for all higher education dining scenarios. This integration is already active at more than 50 higher education institutions. As the school year progresses, we look forward to continued expansion and rolling out new features that make the integration an even better experience for all users. 

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Grubhub Unlocks New Sales Channels and Marketing Tools for Merchants

Grubhub restaurant partners in markets where Wonder operates can now reach more diners directly in the Wonder app.

At Grubhub, we’re always exploring new ways to increase value for the 415,000+ merchants across our platform in more than 4,000 cities nationwide. We’ve recently introduced new features and refreshed our existing brands to create additional marketing channels for merchants that drive visibility and generate more sales for our restaurant partners.

Adding Local Restaurants on Wonder

Tens of thousands of Grubhub merchants in Wonder’s existing markets are now available to customers through the Wonder app. This gives Grubhub merchants access to an additional platform – with no extra work and at no extra cost –  to reach even more customers. By sitting alongside Wonder originals and Blue Apron’s selection of meal kits and prepared meals, Grubhub merchants gain visibility among Wonder’s diner base while still benefiting from the scale and support of the Grubhub platform. 

Relaunching Seamless in New York City 

In April 2025, we relaunched Seamless to harness the long-standing love for the brand in NYC, bolstered by our history serving city residents and the strength of our corporate ordering business. Merchant partners can now market their business across Grubhub and Seamless in the city, creating more value from their Grubhub partnership. With low fees across the network, Seamless offers NYC merchants an additional channel to reach loyal customers in one of the largest markets in the country.

Access to Amazon Storefront 

Last year, we expanded our partnership with Amazon, allowing U.S. Amazon customers to discover and order from Grubhub merchants directly on Amazon.com and in the Amazon Shopping app. This continues today, offering Grubhub merchants access to Amazon’s millions of customers and extending their reach far beyond the Grubhub platform. Through high-traffic retail moments like Prime Day, the Grubhub and Amazon partnership further creates unique opportunities for merchants to capture incremental orders and boost sales.

Leveraging Grubhub For Restaurants

In addition to offering more ordering channels that drive new customers to our Grubhub merchants, we’ve also invested in marketing tools. Our self-service marketing platform, Grubhub For Restaurants, enables partners to manage menus, hours, promotions, orders, and more across both their Grubhub Marketplace listing and Grubhub Direct site, all in one place. Merchants can also tap into regular promo offers like “Treat Yourself Tuesdays” – customers receive up to 20% off their orders –  and “Freebie Fridays” – delicious free items, which help drive more customers and larger orders. 

Specifically in NYC, we refreshed our marketing package for merchants to provide more control and flexibility in how they reach diners. With our all-access package, NYC merchants receive placement on Grubhub and Seamless, no platform or maintenance fees, and visibility to Grubhub+ and Amazon Prime members. It also includes professional menu photos, dedicated account support, monthly ad credit equal to your commission rate for any ads purchased, and up to $500 per month in free promotions to help attract more customers and drive sales.

Each of these initiatives ladders up to one goal: helping Grubhub merchants grow and reach more customers. From unlocking new diners through Wonder and Amazon, to reconnecting with loyal New Yorkers through Seamless, to enhancing our self-service tools with Grubhub for Restaurants, we’re focused on expanding the sales and marketing solutions that keep merchants at the center – because when our partners succeed, we all succeed.