News Tag: Corporate

Improving the User Experience with New Features

By: Kiran Chandran, Vice President, Consumer Product

From the moment a user opens the Grubhub app to look for their next meal, their experience matters from start to finish. That’s why we’ve added new features that improve every aspect of the user journey — from helping find the perfect restaurant to showing what credits are available in a user’s digital wallet, offering faster delivery, improving order tracking and more.

Homepage Personalization
We now have a selection of more than 30 personalized recommendation carousels on our homepage so that every user can find what they’re looking for. Examples of carousels include merchants with ETAs of 30 minutes or less, merchants from a user’s favorite cuisine, items similar to the user’s most ordered item, new nearby merchants; convenience, grocery and more; national brands; and others.

To show the most relevant content for users, we use historical click-through and conversion rates to select which carousels a user sees. We consider whether the user is new or returning, time of day, day of the week, and location. For return users, we show recommendations that factor in their past order history, such as similar merchants to their most recent orders. This improved homepage personalization allows us to display the most relevant recommendations for each user, which increases the likelihood they place an order in that moment and the future.

Wallet
Users can have multiple forms of credit tied to their account (such as gift cards, Care concessions, Grubhub+ credit, and a line of credit), which can make it hard to keep track. To
better display a user’s credits, we’ve created Wallet, an informational component that shows how much and what types of credits a user has.

Wallet is accessible on the Grubhub homepage, ensuring users can view all their credits before placing an order. Since launching this feature, we’ve seen higher utilization across all credit types.

Add-On Recommendations at Checkout
With our new cross-sell placement feature, users can finalize their carts with ease. We know from user feedback that they appreciate menu item recommendations that inspire and encourage them to try new things. With our new ‘You might also like’ suggestions on the cart screen, users are shown recommended items while confirming their order details. Whether it’s a forgotten dipping sauce for nuggets, adding fries to a burger, or trying a new side, no item is left behind with this feature.

Priority Delivery
With their main items and any add-ons now in their cart, users are ready to check out and select their delivery method. We know our users value speed and convenience, and we’re excited to double down on both by offering Priority Delivery. Priority Delivery is a new feature that allows users to receive orders delivered by Grubhub’s network of couriers faster. At checkout when available, users can select Priority Delivery for $2.49 and take advantage of the faster ETA than standard delivery.

For Grubhub+ members, we offer Priority Delivery at a lower cost on eligible orders, allowing members to benefit from additional savings. For a limited time, Grubhub+ members can try Priority Delivery at no extra cost. Availability depends on a user’s location and Grubhub delivery supply in a given market.

Live Activity Tracking
Once a user places their order, the natural urge to refresh their phone to see their order status kicks in. To make it easier for users to know where their order is in the delivery process, we’ve added Live Activity Tracking for iOS. Live Activity Tracking allows users to stay updated on their order status and ETA directly from their home and lock screens. Previously, users would have to wait for a push notification or click into the Grubhub app.

Self-Service Order Not Received
Our priority is to have every order completed without incident, but when things don’t go as planned, we do our best to make things right. With the Self-Service Order Not Received feature, users can automatically report and resolve issues by visiting Grubhub’s ‘Help’ page. Without having to talk to an agent, users can request re-delivery of their order with no fees or a full refund back to their account. By automating this process, users have a better Care experience, which increases the likelihood they place future orders.

“With the speed that technology and user expectations change today, advancements that keep Grubhub ahead of the curve and strengthen the user experience are crucial. We’re proud to keep improving our product with new features that make ordering food easier, faster and more enjoyable for everyone.”

— Kiran Chandran, Vice President, Consumer Product

Stay tuned as we continue to make updates throughout the year!

Grubhub Celebrates 20th Anniversary in Hometown Chicago and Across the Country

Marking 20 years of opening doors for merchants and customers, Grubhub is celebrating with a series of epic deals, giveback programs, and community events.

CHICAGO, July 17, 2024 – Since Grubhub opened its doors in Chicago in 2004, it has helped restaurants across the country open their doors to new diners and empowered diners to explore new cuisines. As Grubhub celebrates its 20th anniversary, the milestone is marked by honoring the 375,000 merchants, 200,000 delivery partners, and 2,400 employees that helped the business serve nearly 100 million customers over the past two decades.

To kick off anniversary festivities, Grubhub is launching a 2-week event, 20 Years of Deals, providing customers some of the best offers yet. Starting today until July 30, Grubhub customers can indulge in exclusive high-value offers featuring 20,000 FREE items* from some of the most-loved national restaurants such as Taco Bell, Wendy’s, Panera, Pizza Hut, Popeyes, and McDonald’s. Adding to the party, several other restaurants and convenience stores will offer up to 20 percent off of orders. 

20 Years of Deals

Below are some of the most exciting deals, with more offers available to Grubhub customers. Visit about.grubhub.com/opening-doors to see full terms and conditions and offers.

  • Taco Bell (July 17) – 20K Free Cantina Chicken Quesadillas on orders $20+
  • Wendy’s (July 19) – 20K Free 10 PC Nuggets on orders $20+
  • Panera (July 21) – 20K Free Mac & Cheeses on orders $25+
  • Pizza Hut (July 24) – 20K Free 6″ Personal Pan Pizzas on orders $25+
  • Popeyes (July 26) – 20K Free Chicken Sandwiches on orders $20+
  • McDonald’s (July 28) – 20K Free Big Macs on orders $15+

“Grubhub started 20 years ago as a business that helped restaurants digitize their menus to reach more diners online. Today, we help millions of customers get whatever they want, whenever they want it, delivered right to their doorstep,” said Howard Migdal, chief executive officer, Grubhub. “This year, we’re not just celebrating this milestone by recognizing what we have accomplished but we’re also showing our gratitude to the people who made it possible – our merchant partners, couriers, diners, and employees – and looking ahead to the exciting things to come in Grubhub’s future.”

Over the next several months, Grubhub will keep the festivities going with a variety of activities – big and small – to continue saying thank you to its merchant and delivery partners, customers, and employees. Keep an eye out for… 

  • Chicago City Council Resolution: In July, the Chicago City Council is expected to honor Grubhub with a resolution, recognizing its significant contribution to the local economy and role in shaping the food delivery industry. 
  • Driver Community Grant Program: In August, Grubhub will launch a new grant program, made possible by the Grubhub Community Fund, to help top delivery partners support the nonprofits that contribute positively to their communities. 
  • Chicago Food Fest: In September, Grubhub will host a food festival at Chicago’s Daley Plaza to celebrate the small business restaurants that make up the company’s hometown food scene – while also treating customers to a free lunch experience.
  • Employee Giving Campaign: This fall, Grubhub will engage employees in giving to nonprofits that align with the company’s impact focus areas – helping close the hunger gap, creating more opportunities for people in the hospitality industry, and supporting independent restaurants – an initiative made possible by the Grubhub Community Fund.

For the remainder of 2024, Grubhub plans to continue sharing details about its celebration of 20 years of opening doors, and how everyone can join the party. 

About Grubhub
Grubhub opened its doors in Chicago in 2004, founded on the belief that it could create opportunities for local businesses to grow by connecting food from the best restaurants with the people who love it most. Over the past two decades, Grubhub has supported two billion orders and served nearly 100 million consumers while providing delivery partners with opportunities to earn. Today, Grubhub is a part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), featuring 375,000 restaurant, convenience, and grocery merchants in over 4,000 U.S. cities.

*Terms and conditions apply to all offers. Additional fees (including service fees) apply to orders. Limited quantities (expect high demand), available while supplies last. See lp.grubhub.com/20thlegal for full offer terms. For more information on our 20th anniversary celebrations, visit about.grubhub.com/opening-doors. 

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Voices of Grubhub: Grubhub Corporate Accounts Continues to Set Industry Standard

To showcase different perspectives and give an inside look into Grubhub, we’re spotlighting leaders across the organization. For this edition, we caught up with Jeff Mirmelstein, Vice President of Corporate Accounts, to share some background on our corporate accounts function.

Building best-in-class products and services for campus and corporate clients is one of Grubhub’s focuses for the year. Our corporate accounts team partners with thousands of businesses across the country that use Grubhub to feed employees for company-wide lunches, team celebrations, virtual meetings, and everything in between.

The last few years have been interesting for the delivery industry, especially for corporate accounts. Tell us what the horizon has been like pre-COVID to post-COVID. 

COVID had an inverse impact on our team compared to the rest of Grubhub. Pre-COVID, most of our Corporate Accounts business was focused on in-office dining, including catering, scheduled team orders, or even late-night, weekend, and overtime meals. When people stopped going into offices, it was no surprise that our business initially declined. 

Interestingly, but also not surprisingly, COVID also presented a slew of different and unique use cases to serve clients and their employees in their homes, with things like team celebrations, webinars, virtual meetings, and virtual town halls. As people started to return to the office and we were able to leverage the use cases we built during COVID, our business rebounded and quickly returned to growth. While a large portion of our in-office business was paused in early 2020 due to Covid, we’ve more than rebounded. We’re now much larger than we were before the pandemic as we service clients’ in-office and at-home use cases.

Beyond COVID, you’ve seen the competitive landscape shift in corporate accounts as more players have entered the space. As a result, what has your team done differently? 

Over the last few years, we’ve seen new players aggressively enter the corporate accounts space. Our focus is always going to be solidifying Grubhub as the best meal perks provider for clients. It’s that simple. Companies need dedicated tools and services to meet their demands, and we’re constantly making updates and adding new features. We’ve increased our focus on Fortune 1000 companies and how we can be the best service provider to those large, sophisticated organizations. Our institutional knowledge of serving corporate accounts since 1999 has given us a significant advantage, so we know what they want and need to serve them best. 

Additionally, in the last few years, we’ve introduced a self-service product, allowing medium and small organizations to quickly sign up for a corporate account and start placing orders the same day. This frees up the enterprise team to spend more time building relationships with prospective clients and makes the onboarding process clearer and quicker for our SMB clients.

What are the key priorities your team is going after in 2024? 

Loyalty will continue to be a big one for us. We have our loyalty subscription program, Grubhub+, and we’re thinking through new ways about how it could be a complementary benefit for our Corporate clients.  

And as I mentioned earlier, we’re focused on maintaining our position as the platform of choice for businesses of all sizes. This includes large, complex accounts that require a more granular look into how their organization is spending, to a small, single-digit person office for their weekly lunches.

For more information on Grubhub Corporate Accounts, please visit here.

‘Tis the Season for Holiday Parties, but Corporate Clients are Concerned About Participation

It’s that time of the year when companies start planning their holiday celebrations. While festivities took a hiatus during COVID, we’ve seen things return to normal over the last two years, specifically when it comes to the annual holiday party (they’re back!). To get a sense of how companies plan to celebrate this year, we surveyed our corporate clients to learn what’s top of mind for them when it comes to planning a celebration, and to our surprise, it wasn’t the location, theme or entertainment that topped the chart; it’s whether employees will join in the celebrations. As companies continue to identify avenues to foster collaboration and a fun culture, it looks like engagement is an area that will continue to be a priority.

Nearly 40% of clients have expressed concern about employees’ lack of enthusiasm and participation. The fact that almost 70% of clients have returned to the office, whether through a hybrid model or full-time, prompts the question of whether this signals employee burnout and a declining interest in company events during their free time. And according to research, there’s been a decline in employee engagement over the years, with just 32% of U.S. employees reporting they are engaged with their organization, and 18% reporting that they are actively disengaged.  With 50% of employees feeling neither actively engaged or disengaged, companies have a massive opportunity to positively influence and improve how those individuals engage with the company instead of leaving them at risk of slipping to disengaged or remaining neutral. 

As companies continue to identify avenues to foster collaboration and culture, finding ways to build more engagement is no doubt a clear priority. For a deeper look at how companies are approaching celebrations this year, including where they plan to celebrate, how they are budgeting, and more, check out the blog from Jeff Mirmelstein, vice president and general manager of Grubhub Corporate Accounts. 

*Data points are based on an internal survey of Grubhub Corporate clients (2023)

Grubhub Relaunches its Loyalty Subscription Program, Grubhub+

Reimagined program delivers new features and added savings tailored to meet member needs 

CHICAGO, July 25, 2023 /PRNewswire/ — Grubhub is doubling down on savings, rewards and unique experiences for diners with the relaunch of Grubhub+, its loyalty subscription program that gives members access to unlimited $0 delivery fees on eligible restaurant and convenience orders over $12.

New benefits available on eligible orders by members include lower service fees and a 5 percent credit back on pickup orders. Members will still receive unlimited $0 delivery fees on orders over $12, donation matching on Grubhub+ orders and member-only offers from restaurant and convenience partners. With these new benefits, members can get an additional average monthly savings of 20 percent.*

Expected in the coming months, members will receive additional benefits that will help them celebrate some of life’s most joyful moments, including milestone rewards, month-long member savings and new Grubhub+ offers including the Fuel Rewards program at Shell. Through this new collaboration, Grubhub+ members will receive Gold Status in the Fuel Rewards program at Shell, saving them 5 cents per gallon on every fill-up when they sign up or link to their Fuel Rewards account.

“We continually gather feedback from our diners, and they’ve told us they want more value, recognition and elevated service from their subscription programs. That’s exactly what we’ve offered with the relaunch of Grubhub+,” said Launika Raykar, vice president, loyalty, customer engagement and partnerships at Grubhub. “Reinforcing our commitment to addressing diner feedback in all facets of our business, we took the best features from the original Grubhub+ program and our previous pilot programs to drive measurable value and tangible savings for members.”

As a valuable and growing diner segment, Grubhub+ members order more frequently and have significantly better retention than non-members. They are also highly engaged — using their membership and $0 delivery fees to order more than just restaurant meals, including convenience items. This behavior benefits the Grubhub marketplace more broadly since merchants receive more orders and delivery partners have more opportunities to earn.

In addition to Grubhub’s new Fuel Rewards offer, Grubhub works with a number of leading brands, including Amazon Prime, Bank of America and Lyft to provide Grubhub+ to offer additional value to their customers — bringing more benefits to their existing membership programs. To stay up to date on the latest with Grubhub+, visit here.

About Grubhub
Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), and is a leading U.S. food ordering and delivery marketplace. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. Grubhub features more than 365,000 restaurant partners in over 4,000 U.S. cities.

*Benefits apply on eligible orders only. Additional fees may apply. Grubhub+ is an automatically renewing membership service requiring recurring payments at the then-current rate (currently $9.99/mo) plus tax until canceled. For more details and terms, visit grubhub.com/plus. Average monthly savings is based on estimated average monthly savings with new benefits. Individual member savings may vary based on location and purchasing activity, among other factors.

Grubhub Corporate Accounts Launches Dedicated Solution for Tax Exempt Clients

The automated tax exempt solution streamlines food ordering and account management by automatically removing taxes on eligible orders

Grubhub Corporate Accounts, the industry’s most flexible meal perk platform, announced today its automated, tax exempt solution that removes taxes from non-profit and tax exempt eligible organizations’ invoices and order totals at checkout.

The automated tool further solidifies Grubhub Corporate Accounts as the industry’s most robust  platform, offering the most solutions with the largest restaurant supply for catering and individual ordering. Grubhub Corporate Accounts previously offered a manual tax exempt feature for eligible clients, including companies within the education, non-profit, healthcare and government sectors. The automated solution is a simpler way to ensure taxes are immediately excluded from orders, and clients can choose from a weekly, biweekly or monthly invoicing schedule.

“We heard from our tax exempt clients that they were looking for us to more seamlessly meet their specialized food ordering needs,” said Jeff Mirmelstein, vice president and general manager of corporate accounts at Grubhub. “Now, admins can manage all invoices, tax exempt certificates, exemption statuses and meal orders in the online Grubhub Corporate Accounts administrative portal, saving them both time and money.”

Example illustration

For more information on Grubhub Corporate Accounts, please visit corporate.grubhub.com.

Street Cred Capital and Grubhub Partner to Launch Incentive Program for Mobile Carrier Employees

The Meals for Deals program incentivizes retail associates using Street Cred Capital’s lending tools by offering Grubhub meal credits

DENVER, Colo. and CHICAGO, June 02, 2022 (GLOBE NEWSWIRE) — Street Cred Capital, a fintech leader providing fast, fair and simple lending solutions tailored for the mobile industry, today announced a strategic partnership with Grubhub Corporate Accounts, the industry’s most flexible meal perks platform. The Meals for Deals partnership creates a universal incentive program for mobile carriers and merchants to reward sales performance. When an employee reaches a predetermined sales goal, they will receive meal credits to use and order on Grubhub’s Marketplace, featuring more than 320,000 restaurants in 4,000 cities.

Street Cred Capital will work with mobile carriers and merchants to collect monthly sales data reports and provide a tiered reward list to incentivize top stores and employees for reaching monthly sales goals. Using the data collected, Street Cred Capital will issue Grubhub meal credits to employees who reach those tiers on a monthly basis and Grubhub-catered lunches to top-selling stores so they can celebrate their performance as a team. Building on the traditional Grubhub Corporate Accounts offering where corporate clients are able to provide their employees with a daily or weekly stipend through a line of credit, the Meals for Deals program is a fun and exciting way for companies to reward employees for performance.

“At Street Cred, our first priority is to enable partner success via innovative mobile-centric tools that increase sales performance and deliver high customer satisfaction,” said Clint Fayling, CEO and founder of Street Cred Capital. “This first-of-its-kind partnership combines the unlikely combination of finance and food delivery, with a net result of rewarding employees that strive to provide the best customer experience.”

The rewards program provides myriad benefits to both merchants and employees, including:

  • Full-service account management, customer service.
  • No mobile carrier/merchant integration, implementation or management needed.
  • Zero merchant costs or fees.
  • Rewards delivered directly to each employee.
  • Monthly reporting and newsletter to identify top sales performers.
  • An effective employee incentive and retention tool.

“We know just how important food is to people; not only as a morale booster, but as an incentive for strong performance,” said Jeff Mirmelstein, vice president and general manager of corporate accounts at Grubhub. “It’s extremely validating to see companies like Street Cred Capital implement programs like this and see the value it provides employees.”

The Meals for Deals program will begin with an initial pilot of 100 stores before rolling out to all qualified Street Cred mobile carriers and merchants later this year. This program is just one of many ways Street Cred Capital provides the mobile industry with an unprecedented set of mobile-centric tools to enable a highly trusted, best-in-class payment option. For more information about Street Cred Capital’s first-of-its-kind program tailored for the mobile industry, visit streetcredcapital.com.

About Street Cred Capital

Street Cred Capital delivers the best-in-class lending program tailored for the mobile industry — and its customers. A Colorado-based leader in fintech, Street Cred provides fast and affordable lending solutions that empower mobile device carriers and retailers to grow their businesses. By delivering a configurable off-the-shelf lending program that connects consumers to several industry-leading lenders with a variety of financing options, Street Cred eliminates poor customer qualification experiences, low approval rates and high interest rates associated with current lending solutions while providing unparalleled buying power. To learn more about how Street Cred Capital improves engagement, productivity and profitability for all by providing equitable access to financing, please visit streetcredcapital.com.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities.

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Grubhub Launches Pay Card for Corporate Clients to Enhance Order Flexibility and Build Community for Office and Hybrid Workers

Food remains a way that companies drive culture, promote morale and foster connections among employees – in the office and at home

CHICAGO, May 3, 2022 /PRNewswire/ — Grubhub, a leading U.S. food-ordering and delivery marketplace, today announced it will be offering a corporate pay card to help drive orders to local restaurants and increase order flexibility for in-office and at-home employees. The new Grubhub Pay Card will allow employees working for companies that have a Grubhub Corporate Account to order on and off the Grubhub Marketplace with their allocated line of credit, meaning they can use it at any restaurant that takes debit and credit card payment.

With a Grubhub Corporate Account, employers are able to give employees a line of credit to be used to order meals. Employers can set a framework for when employees can use the credit to order. Some may set time or location guidelines for when employees can use the credit, while others give employees a daily or weekly credit they can use wherever they’re working, whether in the office or at home. Now with the pay card, employees have more flexibility with ordering options expanded beyond the Grubhub Marketplace.

“Grubhub is on a mission to connect diners with great, local restaurants – and our new pay card is another tool to do just that,” said Jeff Mirmelstein, vice president and general manager of Corporate Accounts at Grubhub. “This card meets employees wherever they are, whether ordering from their go-to lunch spot on Grubhub, in-person at a local favorite restaurant, or grabbing groceries on the way home from the office. We are excited to help employees connect with one another and with great restaurants.”

With more employees working in a hybrid fashion – especially in rural communities with fewer restaurant options – ordering flexibility has become critical. The Grubhub Pay Card will provide employees with new choices when ordering meals since they aren’t restricted to ordering only to the office or from restaurants on the Grubhub Marketplace.

The pay card builds on Grubhub’s existing Corporate Accounts offering where employers can allocate a line of credit to employees as a perk to drive morale and engagement or be used to cover meals for those that are working late or hosting business meetings. Employers have the ability to add funds, set budget limits and restrictions on purchase categories.

Restaurants on the Grubhub platform are not charged commissions on orders placed in-person with this card, and the pay card complements the company’s ongoing efforts to support restaurants – both on and off its marketplace. Since the start of the pandemic, Grubhub has invested hundreds of millions of dollars to directly support restaurants, including over $130 million in reduced or waived fees to help drive more revenue to businesses when their dining rooms were closed, and has given more than $21 million in grants to thousands of restaurants across the country through its Donate the Change program.

The pay card is expected to be available later this year. For more information on Grubhub Corporate Accounts, please visit corporate.grubhub.com.

About Grubhub

Grubhub is part of Just Eat Takeaway.com (LSE: JET, AMS: TKWY), a leading global online food delivery marketplace. Dedicated to connecting more than 32 million diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features more than 320,000 restaurant partners in over 4,000 U.S. cities.

SOURCE Grubhub Inc.

Grubhub Partners with BJ’s Restaurant & Brewhouse® to Provide Online Ordering, Delivery and Corporate Catering for 100 Restaurant Locations Nationwide

CHICAGO and HUNTINGTON BEACH, Calif., Oct. 16, 2017 /PRNewswire/ — Grubhub (NYSE: GRUB), the nation’s leading online and mobile food-ordering company, today announced a new partnership with BJ’s Restaurants, Inc. (NASDAQ: BJRI) to provide turnkey delivery and corporate catering for 100 BJ’s Restaurant & Brewhouse® locations.

Guests can now order their favorite BJ’s dishes — whether it’s a deep-dish pizza, Brewhouse Slow-Roasted Prime Rib, or other fresh items from the broad and constantly evolving menu — easily through Grubhub’s online and mobile platforms.

“We are excited to be expanding our delivery options and combining BJ’s extensive menu with the convenience of Grubhub,” said Lon Ledwith, executive vice president of operations at BJ’s Restaurants, Inc. “Our focus on great taste and guest satisfaction pairs well with Grubhub’s focus on service and innovative technology.”

“Grubhub connects people with their favorite local restaurants, so they can order what they want, whenever the craving hits. The addition of BJ’s locations to Grubhub means diners can order some of their favorite menu items from the much-loved chain, like the iconic Pizookie® or a delicious handcrafted burger,” said Stan Chia, chief operating officer at Grubhub. “We are excited to have BJ’s as one of our national brands to provide the partnership and technology that will help them reach new guests. I hope that diners are delighted to see the availability of this beloved brand on the Grubhub platform.”

Delivery and corporate catering from Grubhub is now available at 100 BJ’s Restaurant & Brewhouse locations in California, Colorado, Florida, Kentucky, Maryland, Nevada, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania, Arizona, Texas, Virginia and the District of Columbia.

To get started with BJ’s delivery, visit Grubhub.com. For more information on Grubhub, please visit newsroom.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the Company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with approximately 75,000 restaurant partners in over 1,200 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, Eat24, Foodler, AllMenus and MenuPages.

About BJ’s Restaurants, Inc.
BJ’s Restaurants, Inc. currently owns and operates 195 casual dining restaurants under the BJ’s Restaurant & Brewhouse®, BJ’s Restaurant & Brewery®, BJ’s Pizza & Grill® and BJ’s Grill® brand names. BJ’s Restaurants offer an innovative and broad menu featuring award-winning, signature deep dish pizza complemented with generously portioned salads, appetizers, sandwiches, soups, pastas, entrees and desserts, including the Pizookie® dessert. Quality, flavor, value, moderate prices and sincere service remain distinct attributes of the BJ’s experience.  All restaurants feature BJ’s critically acclaimed proprietary craft beers, which are produced at several of the Company’s Restaurant & Brewery locations, its two brewpubs in Texas and by independent third party craft brewers.

The Company’s restaurants are located in the 25 states of Alabama, Arizona, Arkansas, California, Colorado, Florida, Indiana, Kansas, Kentucky, Louisiana, Maryland, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Washington. Visit BJ’s Restaurants, Inc. on the Web at http://www.bjsrestaurants.com for locations and additional information.

“Food in the Workplace” Survey Finds Food-Based Perks on the Rise

Second Annual Survey Reveals Positive Effects on Employee Recruiting, Retention and Productivity

CHICAGO, April 24, 2014 /PRNewswire/ — Seamless Corporate Accounts, GrubHub Inc.’s leading online food-ordering and billing service for offices, today released the results of its “Food in the Workplace” survey, a study that examines the impact food and other perks have on company morale, satisfaction and loyalty. The second annual survey uncovered that with nearly half (48%) of respondents exceeding a 40-hour workweek some or all of the time, companies have responded in kind by offering more food-based perks, up 11% from 2013.

“As the traditional eight-hour work day continues to extend, many companies are seizing the opportunity to demonstrate their appreciation by offering food-based perks,” said Karen Miller vice president of people at GrubHub Inc. and human resources and corporate culture expert for Seamless Corporate Accounts. “Employee dissatisfaction can come with a hefty price tag1 for companies – providing perks, including food-based ones, can substantially improve productivity and employee satisfaction.”

While food-based perks as a whole are on the rise, the survey revealed one area with significant room for improvement: few companies provide or reimburse meals for employees who work late nights or weekends. Of the professionals surveyed, only 9% indicated that their companies offer this perk. Overall, the survey found that enhancing food-based perks is a potentially simple but effective way2 for companies to bolster morale, which can benefit retention and recruitment efforts.

Employees surveyed indicated that food-based perks would make them feel appreciated and help build a better workplace culture:

  • Employees feel the love. 57% of respondents said food-based perks, such as providing or reimbursing meals for employees who work late nights or weekends, would make them feel more valued by their employers.
  • A well-fed employee is a happy employee. 50% of respondents indicated that food-based perks would make them more satisfied with their employers.
  • Breaking bread together improves office relationships. 50% of employees said they think sharing meals with colleagues helps foster a better working relationship, up from 43% in 2013.

Additional survey data indicated that as the battle for talent heats up, food-based perks are becoming increasingly more important in the workforce:

  • Food-based perks help increase employee loyalty. 41% of respondents said that if their current employer were to provide meals, they would be less inclined to accept a job offer at a company that does not.
  • Employee enthusiasm gets a boost. 28% of respondents whose companies do not provide food-related perks would be excited to have them, ranking second only to gym or yoga memberships (38%).
  • If you feed them, they will come. 38% of respondents said that food-related perks would make them more inclined to rate their companies highly in a “Best Places to Work” survey, coming in third after flexible vacation policies (52%) and gym or yoga memberships (42%).

“As competition for top talent intensifies, companies are creating inventive programs to differentiate themselves from competitors and to keep top talent engaged and satisfied,” said Miller. “At Seamless, we’ve seen firsthand at how food-based perks has become part of our recruiting brand, creating a halo effect that has helped bolster retention and attract a pipeline of strong candidates.”

Seamless Corporate Accounts’ “Food in the Workplace” survey polled 1,225 full-time professionals, aged 23-60, who work for companies with 20 or more employees. More than half of respondents work for companies with 500 or more employees. From government and healthcare to professional services, manufacturing, real-estate and tech companies, respondents represented more than a dozen different industries. Questions focused primarily on the effects food-based perks have on employee productivity, retention and recruiting, as well as other aspects of work life such as client and colleague relationships. The survey, which included roughly 30 questions, was fielded in early March 2014.

For more information about the Seamless Corporate Accounts’ “Food in the Workplace” survey, the findings and the implications for companies, please visit https://pages.c.seamless.com/FoodintheWorkplace2014Survey.html.

About Seamless Corporate Accounts
Seamless Corporate Accounts, GrubHub Inc.’s leading online food-ordering and billing service for offices, simplifies the process of ordering and paying for food in the office. Used by thousands of corporate clients across the U.S. and London, Seamless Corporate Accounts save companies time, money and hassle by consolidating all ordering into one online account and sending one invoice for all orders. For more information, visit www.seamless.com/business.

About GrubHub Inc.
GrubHub Inc. (NYSE: GRUB) is the nation’s leading online and mobile food ordering company dedicated to connecting hungry diners with local takeout restaurants. The company’s online and mobile ordering platforms allow diners to order directly from approximately 28,800 takeout restaurants in more than 600 U.S. cities and London. Every order is supported by the company’s 24/7 customer service teams. GrubHub Inc. has more than 600 employees, with offices in Chicago, New York and London.

1 According to Gallup’s 2013 State of the Global Workplace report, employee disengagement is reported to cost the U.S. up to $550 billion per year. http://www.gallup.com/strategicconsulting/164735/state-global-workplace.aspx

2 According to Glassdoor’s 2013 Employee Appreciation Survey, more than 80% of employees say they’re motivated to work harder when their boss shows appreciation for their work and that 46% of employees would feel more appreciated if their boss gave them an unexpected treat like snacks, lunches or dinners. http://www.huffingtonpost.com/2013/11/19/appreciation-employees-work-harder-motivation_n_4302593.html

SOURCE GrubHub Inc.

Abby Hunt, 773-250-0501, press@grubhub.com