Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Management Solutions

May 17, 2017

New In-House Restaurant Technology Integration Makes Restaurant Management Easier, More Efficient

CHICAGO, May 17, 2017 /PRNewswire/ — Grubhub, the nation’s leading takeout marketplace, today announced its integration with industry-leading point of sale (POS) systems, Breadcrumb POS by Upserve and Toast. Restaurants using these systems can now manage all of their orders, both in-house and takeout, from one device. The new integration will also allow restaurants to more efficiently staff, save time on menu updates, consolidate financials and free up space on the crowded delivery tablet counter.

Grubhub’s POS integration raises the bar for in-house restaurant technology efficiency and eliminates the need to use multiple tablets, offering restaurant employees a streamlined restaurant operations experience. This means more time for staff to focus on what matters most: serving up delicious food.

“We’re completely focused on creating technology that enhances the experience of our restaurant partners,” said Stan Chia, Chief Operating Officer of Grubhub. “With restaurant feedback in mind, we’ve built integrations designed to create efficiencies for restaurateurs. These improvements will positively impact the bottom line of restaurateurs, by helping restaurant owners spend less time on management logistics and more time creating great food.”

Some key benefits include:

  • Improved staffing efficiencies – Streamlining restaurant management functions means restaurateurs can deliver more orders for negligible incremental labor. This leads to significant cost savings, particularly for high-volume restaurants
  • Smoother restaurant operations – Managing orders and inventory directly from the POS system allows staff to focus on serving up delicious food, rather than spending time tracking orders on multiple tablets
  • Save time on menu updates – Menus updated via the POS system will automatically update on Grubhub’s website, and on the mobile web and apps. This offers significant time savings to restaurant employees
  • Better business insights – Consolidated financial information makes balancing the books and managing tips easier and more efficient
  • Fewer devices in-house – Integrating into one in-house system allows restaurant owners to reduce the amount of hardware at each restaurant, clearing the crowded counter of delivery tablets to create a more functional space

“We’re thrilled to welcome Grubhub to the Upserve Marketplace as our newest ordering partner, enabling instant online ordering to Breadcrumb POS to improve productivity, speed delivery time and eliminate errors,” said Angus Davis, CEO and founder of Upserve. “Building on the early success we saw with shared customers during the pre-release shipped last quarter, we are excited to now bring this new program to many more of the 32 million active diners who enjoy over 23 million meals per month on the Upserve platform.”

“Toast Restaurant POS is an all-in-one mobile, cloud-based platform built specifically for restaurants. Incorporating key facets of the guest experience into one tool, Toast integrates online ordering, gift card capabilities, loyalty programs, labor reporting, and sales data,” said Chris Comparato, CEO of Toast. “We are excited to bring our best-in-class customer support and service to Grubhub users nationwide.”

Grubhub’s point of sale integration — a top request from its restaurant partners — is already creating efficiencies for much-loved restaurant chains including Protein Bar, along with local favorites like NYC’s Mile End Delicatessen and Chicago’s Bombay Wraps.

“Protein Bar and Kitchen’s focus on serving delicious, healthy food to guests has been greatly accelerated due to the power of Grubhub’s marketplace,” said Jeff Drake, CEO Protein Bar and Kitchen. “In addition, Grubhub continues to demonstrate its leadership and restaurant partner focus by innovating on products such as POS integration, that will allow for unparalleled execution of 3rd party online orders.”

“We work hard to create Montreal-style specialty foods for our diners to enjoy, and appreciate the additional reach and awareness brought about by online ordering,” said Joel Tietolman, co-owner of Mile End Delicatessen in New York. “Grubhub and Breadcrumb’s POS integration allows us to update our in-restaurant and takeout menus at the same time, on one platform. This saves us time each day, and ensures that our diners can choose from the most updated menu items, whether they’re eating in our restaurant or dining in the comfort of their own home.”

“Our restaurant has one simple mission: to bring the delicious street foods that we ate growing up in Bombay,” said Ali Dewjee, owner of Bombay Wraps in Chicago. “Since the integration of our Breadcrumb POS with Grubhub, it’s been easier than ever to manage our back-of-house functions, giving us more time to bring the amazing tastes of Bombay to the people of Chicago!”

For more information about Grubhub’s POS solutions, go to get.grubhub.com

To find takeout restaurants available in your area, check out Grubhub.com. If you are interested in becoming part of the Grubhub Delivery team, please visit driver.grubhub.com. To find out how your restaurant can join Grubhub, check out get.grubhub.com.  To learn more about Grubhub and its portfolio of brands, please visit newsroom.grubhub.com.

About Grubhub
Grubhub (NYSE: GRUB) is the nation’s leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the company’s platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with more than 50,000 restaurant partners in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.